Printer Problems - Alienware Area-51m 766 User Manual

Printer Problems

The printer does not print -
n
Make sure the cable connection is secured and the
printer is powered up, if the printer is connected via the parallel
port.
n
Run the printer self-test to see if it reports any problem.
n
Check if the printer displays any error messages. A paper
jam may have occurred.
n
Make sure you have already installed the printer driver.
n
Try rebooting the system with the printer powered up and
connected first.
The printer does not print what's on the screen -
n
The information displayed on the screen may not exactly
be the same as what is printed.
n
If the printer prints extra and strange symbols, it is the
result of the cache (garbage) in the printer memory buffer.
Cancel all the printer tasks and toggle off the printer power
switch to clear up the memory buffer. Then, turn the printer
back online and print again.
n
Make sure you install the correct printer driver.
The printer does not respond to infrared communication -
n
See Infrared Problems listed elsewhere in this chapter.
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■ chapter 5 trouble shooting