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Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.
CAUTION: Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer. See the safety instructions for complete information about safety precautions, working inside your computer, and protecting against electrostatic discharge. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal...
After Working Inside Your Computer After you complete the replacement procedures, ensure the following: • Replace all screws and ensure that no stray screws remain inside your computer • Connect any external devices, cables, cards, and any other part(s) you removed before working on your computer •...
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Procedure Slide the battery latch to the unlock position.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Alienware computer.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Prerequisites Remove the battery pack.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Procedure Align the tabs on the base cover with the slots on the computer base and slide the base cover into place.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Prerequisites Remove the battery pack.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Procedure Insert the mSATA card connector at a 45-degree angle into the system- board connector.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. The coin-cell battery may need replacing if an incorrect time or date is displayed during...
Procedure Disconnect the coin-cell battery cable from the connector on the system board. coin-cell battery cable connector coin-cell battery Remove the coin-cell battery cable from the routing guides on the computer base. Pry up the coin-cell battery from the slot on the system board. Removing the Coin-Cell Battery...
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Procedure Place the coin-cell battery into the slot and press gently to adhere it to the computer base.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in Sleep or On state.
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Disconnect the interposer from the hard drives. hard drives (3) interposer Remove the screws that secure the hard drive(s) and slide the hard drive(s) out of the hard-drive bracket. hard-drive bracket HDD 2 (SATA 2.0) HDD 1 (SATA 3.0) screws (12) HDD 0 (SATA 3.0) Removing the Hard Drive(s)
Three NOTE: For more information, see Specifications at support.dell.com/manuals. Procedure Place the primary hard drive (HDD 0) in the hard-drive bracket. If applicable, slide the secondary and tertiary hard drive(s) into the hard-drive bracket.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Prerequisites Remove the battery pack.
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CAUTION: Be extremely careful when removing the center control cover. The cover along with the cable that attaches to it are fragile. Turn the computer over and open the display as far as possible. Gently pry up the center control cover and then ease the tabs on the center control cover out of the slots on the palm-rest assembly.
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CAUTION: Be extremely careful when removing and handling the center control cover. Failure to do so could result in scratching the display panel. Turn the center control cover over and place it on the palm-rest assembly. Lift the connector latch and disconnect the central control cover cable from the connector on the system board.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Procedure Slide the central control cover cable into the connector on the system board and press down on the connector latch to secure the cable.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 12.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Procedure Align the screws holes on the power-button board with the screw holes on the palm- rest assembly.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Prerequisites Remove the battery pack.
Procedure Remove the screws that secure the keyboard to the computer base. CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. CAUTION: Be extremely careful when removing and handling the keyboard.
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Lift the keyboard and slide the keyboard tabs out of the slots on the palm-rest assembly. Turn the keyboard over and place it on the palm-rest assembly. Lift the connector latches and pull the pull-tabs to disconnect the keyboard cable and keyboard-backlight cable from the connectors on the system board.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Procedure Slide the keyboard cable and keyboard-backlight cable into their connectors on the system board, and press down on their connector latches to secure the cables.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Prerequisites Remove the battery pack.
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Lift the macro keyboard and slide the tab on the macro-keyboard out of the slot on the palm-rest assembly. Carefully turn the macro keyboard over and place it on the palm-rest assembly. Lift the connector latches and pull the pull-tabs to disconnect the macro-keyboard cable and macro-keyboard backlight cable from the connectors on the system board.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Procedure...
For information on the type of memory supported by your computer, see Views & support.dell.com/manuals Specifications at NOTE: Memory modules purchased from Dell or Alienware are covered under your computer warranty. NOTE: If you purchased a dual-core processor, your computer supports only memory modules installed in connectors DIMM A and DIMM B.
Procedure To remove memory module(s) from connectors DIMM A and DIMM B, go to step 3. To remove memory module(s) from connectors DIMM C and DIMM D: Remove the center control cover. See "Removing the Center Control Cover" on page 26. Remove the keyboard.
For information on the type of memory supported by your computer, see Views & support.dell.com/manuals Specifications at NOTE: Memory modules purchased from Dell or Alienware are covered under your computer warranty. NOTE: If you purchased a dual-core processor, your computer supports only memory modules installed in connectors DIMM A and DIMM B.
Procedure NOTE: If you need to install memory modules in two connectors, install a memory module in the lower connector before you install a memory module in the upper connector. Align the notch on the memory module with the tab on the memory-module connector.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 12.
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Pull the pull-tab to disconnect the display cable from the connector on the system board. Disconnect the LED-logo board cable from the connector on the system board. display-cable connector LED logo-board cable Removing the Display Assembly...
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Close the display and turn the computer over. Remove the screws that secure the display assembly on the computer base. Removing the Display Assembly...
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Disconnect the antenna cables from the connectors on the Mini-Card. See "Removing the Wireless Mini-Card" on page 89. Note the routing of the antenna cables, and then remove the cables from the routing guides on the computer base. antenna cables (3) Mini-Card Mini-Card cable routing Removing the Display Assembly...
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Turn the computer over and open the display. Note the routing of the display cable and LED-logo board cable, and then remove the cables from the routing guides on the palm-rest assembly. Remove the screws, on the display hinges, that secure the display assembly to the computer base.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Place the display assembly in position and replace the screws, on the display hinges, that secure the display assembly to the computer base.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove any installed card or blank from the Media-Card Reader.
Procedure Disconnect the power-button board cable, status-light board cable, speaker-LED board cable, and touchpad cable from the connectors on the system board. power-button board cable status-light board cable connector connector speaker-LED board cable touchpad cable connector Removing the Palm Rest...
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Turn the computer over. Remove the screws that secure the palm-rest assembly to the computer base. Removing the Palm Rest...
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Turn the computer over. Remove the screws that secure the palm-rest assembly to the computer base. Carefully pry out the palm-rest assembly from the two tabs along the rear edge of the computer, and then ease the palm-rest assembly from the computer base. CAUTION: Carefully separate the palmrest from the computer base to avoid damage to the palmrest.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Replace the status-light board. See "Replacing the Status-Light Board" on page 56.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 12.
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Remove the screw that secures the status-light board to the palm-rest assembly. Lift the status-light board off the palmrest. screw Removing the Status-Light Board...
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the slots on the status-light board with the alignment posts on the palm-rest assembly and secure the status-light board in place.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 12.
Procedure Disconnect the speakers cable from the connector on the system board. Note the speakers cable routing and remove the cable from the routing guides on the computer base. Remove the screws that secure the speakers to the computer base. Lift the speakers, along with the speaker cable, off the computer base.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the speakers with the screw holes on the computer base and replace the screws that secure the speakers to the computer base.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove any installed card or blank from the Media-Card Reader.
Procedure Lift the connector latch and disconnect the I/O board cable from the connector on the system board. Remove the screws that secure the I/O board to the computer base. Gently lift the I/O board and ease the connectors on the I/O board out of the slots on the computer base.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the connectors on the I/O board with the slots on the computer base and gently press down on the I/O board.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 12.
Procedure Lift the connector latch and disconnect the optical-drive cable from the connector on the system board, and then gently peel off the optical-drive cable from the computer base. Remove the screws that secure the optical-drive assembly to the computer base. optical drive screws (3) optical-drive cable connector...
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Lift the optical-drive assembly off the computer base. Remove the screws that secure the optical-drive bracket to the optical drive. Remove the optical-drive bracket from the optical drive. screws (5) optical-drive bracket Remove the interposer from the optical drive. interposer Removing the Optical Drive...
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Connect the interposer to the optical drive. Align the screw holes on the optical-drive bracket with the screw holes on the optical drive and replace the screws that secure the optical-drive bracket to the optical drive.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 12.
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Disconnect the secondary video-card heat-sink fan cable from the connector on the system board. Loosen the captive screws that secure the secondary video-card heat-sink fan to the computer base. secondary video-card heat-sink fan secondary video-card cable connector heat-sink fan captive screws (3) Lift the video-card heat-sink fan(s) along with the cable away from the computer base.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the video-card heat-sink fan(s) with the screw holes on the computer base.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 12.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the video-card heat-sink(s) with the screw holes on the computer base.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 12.
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Primay Video Card screw (2) primary video-card Secondary Video Card secondary video card screws (2) Removing the Video Card(s)
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Insert the video card connector at a 45-degree angle into the connector on the system board.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 7.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the processor heat-sink fan with the screw holes on the computer base.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the battery pack. See "Removing the Battery Pack" on page 12.
Procedure In sequential order (indicated on the processor heat-sink), loosen the captive screws that secure the processor heat-sink to the system board. Carefully lift the processor heat-sink out of the computer base. captive screws (4) processor heat-sink Removing the Processor Heat-Sink...
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the processor heat-sink can damage the processor.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Processors are extremely fragile. Handle the processor only by the edges and do not touch the metal pins.
Procedure To loosen the ZIF socket, use a small, flat-blade screwdriver to rotate the ZIF-socket cam screw counterclockwise until it comes to the cam stop. CAUTION: To ensure maximum cooling for the processor module, do not touch the heat-transfer areas on the processor thermal cooling assembly.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: If a new processor module is installed, you will receive a new processor heat- sink assembly, which will include an affixed thermal pad, or you will receive a new thermal pad along with documentation to illustrate proper installation.
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS after you replace the system board.
Procedure Disconnect the speaker cable and the subwoofer cable from the connectors on the system board. Lift the connector latch and disconnect the optical-drive cable from the connector on the system board. speaker-cable connector subwoofer-cable connector optical-drive cable connector Removing the System Board...
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Remove the screws that secure the system board to the computer base. Carefully ease the connectors on the system board out of the slots in the computer base and lift the system board off the computer base. screws (11) system board Removing the System Board...
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the connectors on the system board with the slots on the computer base and place the system board on the computer base.
Replace the hard drive(s). See "Replacing the Hard Drive(s)" on page 25. Replace the base cover. See "Replacing the Base Cover" on page 15. Replace the battery pack. See "Replacing the Battery Pack" on page 13. Replace any installed card or blank from the Media-Card Reader. Follow the instructions in "After Working Inside Your Computer"...
Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: Dell does not guarantee compatibility or provide support for wireless Mini-Cards from sources other than Dell. If you ordered a wireless Mini-Card with your computer, the card is already installed. Your computer has one half Mini-Card slot which supports a Wireless Local Area Network (WLAN) + Bluetooth combo card.
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Remove the screw that secures the wireless Mini-Card to the system board. Lift the wireless Mini-Card out of the connector on the system board. screw wireless Mini-Card Removing the Wireless Mini-Card...
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the notch on the wireless Mini-Card with the tab on the system-board connector.
Postrequisites Replace the base cover. See "Replacing the Base Cover" on page 15. Replace the battery pack. See "Replacing the Battery Pack" on page 13. Follow the instructions in "After Working Inside Your Computer" on page 11. Replacing the Wireless Mini-Card...
"Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove any installed card or blank from the Media-Card Reader.
Procedure Remove the screws that secure the subwoofer to the computer base. Lift the subwoofer along with the cable off the computer base. screws (2) subwoofer Removing the Subwoofer...
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/ regulatory_compliance. Procedure Align the screw holes on the subwoofer with the screw holes on the computer base.
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Replace the coin-cell battery. See "Replacing the Coin-Cell Battery" on page 20. Replace the hard drive(s). See "Replacing the Hard Drive(s)" on page 25. Replace the base cover. See "Replacing the Base Cover" on page 15. Replace the battery pack. See "Replacing the Battery Pack" on page 13. Replace any installed card or blank from the Media-Card Reader.
Entering System Setup Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear and then press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it, and then press <F2>.
System Setup Screens The system setup screen displays current or changeable configuration information for setup item your computer. Information on the screen is divided into three areas: the help screen key functions active , and Setup Item Help Screen — This field appears —...
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Main Menu (Continued) Displays the discrete graphics. Discrete Graphics Displays the total memory available in your Total Memory computer. Displays the memory size installed in DIMM A. Memory Bank 0 Displays the memory size installed in DIMM B. Memory Bank 1 Displays the memory size installed in DIMM C.
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Advanced Menu (Continued) Allows you to enable or disable the on-board LAN Integrated Network controller. • Disabled: Internal LAN is disabled and is not visible to the operating system. • Enabled: Internal LAN is enabled. Allows you to enable or disable the internal high High Definition Audio definition audio device.
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Advanced Menu—Performance Options Allows you to enable or disable the global overclocking feature. • Disabled: The overclocking feature is disabled. • Enabled: Displays additional overclocking options. Allows you to modify the CPU flex ratio with Non-Turbo Flex Support Turbo Mode disabled. Appears when Non-Turbo Flex is enabled and Flex Ratio Override allows you to specify the flex ratio for all CPU...
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Wireless Menu Allows you to enable or disable the internal Bluetooth Bluetooth device. • Disabled: The internal Bluetooth device is disabled and is not visible to the operating system. • Enabled: The internal Bluetooth device is enabled. Allows you to enable or disable the internal Wireless Network wireless device.
Boot Menu Use the up- or down-arrow keys to change the boot device priority. You can choose from: Hard Drive USB Storage CD/DVD/BD Removal Devices Network Exit Menu Allows you to exit System Setup and save your Exit Saving Changes changes.
Changing Boot Sequence for the Current Boot You can use this feature to change the current boot sequence, for example, to boot from the optical drive to run Dell Diagnostics from the Drivers and Utilities disc. The previous boot sequence is restored at the next boot.
Automatically detect my Service Tag for me • Choose from My Products and Services List • Choose from a list of all Dell products Click Continue and follow the instructions on the screen. BIOS A list of results appears on the screen. Click...