Glossary - Ericsson Dialog 4220 Lite User Manual

Glossary

Glossary
Abbreviated Number Dialling
Initiating a call to a pre-programmed number
by dialling a code or pressing a key.
Short numbers can be:
1. Common, which means that all extensions
can use them.
2. Individual, which means that they are
programmed and used by each extension
separately (10 numbers).
See section "Outgoing
Account Number
To place call cost on an Account Number. See
section "Other Useful
Automated Attendant
A facility which sends voice instructions to
internal and external callers, providing all
options which can be chosen. Voice
instructions lead the caller to the desired
destination.
See section "Other Useful
page 73.
Callback
An indication to a busy extension, to inform the
person that you want to speak to him/her. See
sections Internal messages and
Calls" on page 17.
Camp-on
To place (queue) a call to a busy extension.
See section "Outgoing
100
Calls" on page 17.
Features" on page 73.
Features" on
"Outgoing
Calls" on page 17.
Dial-by-Name
Initiation of a call by operating a single key.
Internal numbers (or Common Abbreviated
Numbers) can be stored on each extension.
See section "Outgoing
Direct Inward System Access (DISA)
If you are working externally, the DISA function
enables you to make external calls (long
distance) via the company PBX. You only pay
for the call to your company. See section
"Outgoing Calls" on page 17.
Directory number
Numbers with 1 – 8 digits which are assigned
to extensions or external lines or as Common
Abbreviated Numbers.
Diversion
Incoming calls to an extension are diverted to
another directory number (extension, Common
Abbreviated Number or the operator).
There are three possibilities:
1. Direct, which means that all calls to an
extension are forwarded directly.
2. On no reply, which means that a call is
forwarded if it is not answered within a certain
time.
3. On busy, which means that a call is
forwarded if the extension is busy.
See section "Call Forwarding" on page 37.
Diversion Bypass
This is useful for letting urgent calls through to
an extension where diversion is active. See
section "Call Forwarding" on page 37.
BusinessPhone – Dialog 4220 Lite / Dialog 3210
Calls" on page 17.