Dialog 4220 Lite/Dialog 4222 Office System Telephones for Ericsson MD110 and MX-ONE™ Telephony System User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
Welcome Welcome Welcome to the user guide for the Ericsson Dialog 4220 Lite and Ericsson Dialog 4222 Office. This guide describes the available features of the telephones when they are connected to Ericsson MD110 or Ericsson MX-ONE™ Telephony System. The functions and features available with these telephones are designed for easy use in all different telephone handling situations.
When this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use.
Do not use a telephone (other than cordless type) during an electrical storm. Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. Dialog 4220 Lite/Dialog 4222 Office...
Description Description Dialog 4220 Lite/4222 Office phones Dialog 4220 Lite Dialog 4222 Office Note: The key functions available on each model vary. If any functions differ or are unavailable, this will be indicated in the relevant section of the user guide.
Switch off the ring signal in idle mode or when ringing. See sections “Mute ring signal” on page 80 and “Silent Ringing” on page 80. Volume control Adjust the volume. See section “Settings” on page 73. Loudspeaker Dialog 4220 Lite/Dialog 4222 Office...
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Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4220 Lite/Dialog 4222 Office...
Steady light represented line is busy. Ö Ô Slowly flashing lamp The line (or feature) is put on hold. Ö Ô Rapidly flashing lamp An incoming call. Õ Ô Light with short breaks Ongoing call. Dialog 4220 Lite/Dialog 4222 Office...
Dial tone Special dial tone Ringing tone or queue tone Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15 seconds (to all parties) Verification tone Warning tone, expensive route Dialog 4220 Lite/Dialog 4222 Office...
Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator. Internal ring signal External ring signal Recall signal (Callback reminder) Dialog 4220 Lite/Dialog 4222 Office...
When your phone is idle, the upper row shows general information. The lower row shows your extension number. In the example below, the extension number is 2222. Earlier version: 14:25 12FEB 2001 2222 Later version: 14:25 12Feb 2001 2222 Dialog 4220 Lite/Dialog 4222 Office...
If the called party´s phone is diverted, the upper row shows the dialed number and Diversion information. For the later version, > the Diversion symbol. Earlier version: 3333 DIV DIR. 5555 Later version: 3333 >Direct 5555 The dialed number (3333) is directly diverted to number 5555. Dialog 4220 Lite/Dialog 4222 Office...
5__________ 6 _________ 7 _________ 8 _________ 9 _________ Note: By default 5-9 are programmed for English. These can be changed locally to other languages. *08* To select a language: Dial. – Enter the language code. # í Press. Dialog 4220 Lite/Dialog 4222 Office...
Enter the Authorization Code and press. Enter your phone number and press. í Press to finish the procedure. The display shows your phone number. #11# To log off Dial. í Press to finish the procedure. Dialog 4220 Lite/Dialog 4222 Office...
Press the flashing Line key. Handsfree Ö Ô (Dialog 4222 Office phone only). Line Press the flashing Line key. You are connected to the caller via the loudspeaker and the í microphone. Press to terminate a handsfree call. Dialog 4220 Lite/Dialog 4222 Office...
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The first call is put on hold. Line 1 Press to switch back to the first call. í The second call is put on hold. You are connected to the first caller. Press to terminate the connected call. Dialog 4220 Lite/Dialog 4222 Office...
í Press to finish activation/deactivation. Note: If your phone is programmed with “Multiple Directory Diversion and Do Not Disturb” (ask your system administrator), DND is ordered and cancelled simultaneously on all lines. Dialog 4220 Lite/Dialog 4222 Office...
* 2 * Notes: U.K., dial Number The Follow-me key cannot be used to disable Parallel í Ringing. Press. The Follow-me key lamp is now on. Dialog 4220 Lite/Dialog 4222 Office...
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If you want to restore Parallel Ringing for one specific phone in the list only, follow the procedure for restoring the feature from this phone and enter its extension number. The Follow-me key cannot be used to restore Parallel Ringing. Dialog 4220 Lite/Dialog 4222 Office...
(if optional feature Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”. Dialog 4220 Lite/Dialog 4222 Office...
*42# time you want to use it. Dial and wait for a new dial tone. Dial the number. Instead of your name and number, the display on the called phone Anonymous shows Dialog 4220 Lite/Dialog 4222 Office...
Dial to repeat the stored number. The last external number is automatically redialed. Notes: You can also press Last Number Redial (The function key is programmed by you). * * 0 Finland and Sweden, dial Dialog 4220 Lite/Dialog 4222 Office...
Press before you finish the call. Redial Note: Function key preprogrammed by your system administrator. Redial number Ô Lift the handset. Press to redial the number. Redial Note: Function key preprogrammed by your system administrator. Dialog 4220 Lite/Dialog 4222 Office...
Lift the handset when you are called back. The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on Line 1. Dialog 4220 Lite/Dialog 4222 Office...
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Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension # í number. Press. #37# Cancel all Callbacks Dial. í Press. Dialog 4220 Lite/Dialog 4222 Office...
Note: The warning tone might be disabled for your system. The Intrusion feature might be blocked for use on your extension (preprogrammed by your system administrator). If Intrusion is not allowed, you will continue to receive a busy tone. Dialog 4220 Lite/Dialog 4222 Office...
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If this feature is allowed from your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence *60* z Information on a specific extension. Dial and enter the extension number. Press and wait for answer. Dialog 4220 Lite/Dialog 4222 Office...
Note: Finland, dial – Press and dial the phone number. # í Press. Note: The programmed number may consist of a maximum of 20 digits plus , which indicates the second dial tone from the public network. Dialog 4220 Lite/Dialog 4222 Office...
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Both features and phone numbers can be programmed on a function key. To program a key, see section “Programming of Ô function keys” on page 73. Press the function key. Head office This function key is preprogrammed by you. Dialog 4220 Lite/Dialog 4222 Office...
Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This feature is automatically cancelled when the call is finished. To order: Lift the handset. *41# z Dial and enter the number. Dialog 4220 Lite/Dialog 4222 Office...
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Dial the digit or digits to get an external line and the external number. #73* To open an extension for several calls: Dial. Enter Authorization Code and press. Verification tone. *73* To lock an extension: Dial. Enter Authorization Code and press. Verification tone. Dialog 4220 Lite/Dialog 4222 Office...
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Dial. Enter Authorization Code and press. Verification tone. Dial the digit or digits to get an external line and the external number. #76* To open your phone: Dial. Enter Authorization Code and press. Verification tone. Dialog 4220 Lite/Dialog 4222 Office...
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Dial the digit or digits to get an external line and the external number. *74* To change your individual Authorization Code: Dial. Enter old Authorization Code and press. Enter new Authorization Code and press. Verification tone. Dialog 4220 Lite/Dialog 4222 Office...
From loudspeaking to handsfree (Dialog 4222 Office phone only). Replace the handset. Handsfree conversation. From handsfree to loudspeaking u  (Dialog 4222 Office phone only). Lift the handset and press. í Press to end the call. Dialog 4220 Lite/Dialog 4222 Office...
(Refer Back), Transfer the call, create a Conference or end one of í the calls. Press to end the Inquiry call. Ö Ô The third party is disconnected. Line 1 Press to return to the first call. Dialog 4220 Lite/Dialog 4222 Office...
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Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again. Dialog 4220 Lite/Dialog 4222 Office...
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When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there are only two parties left. Dialog 4220 Lite/Dialog 4222 Office...
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You can also press: Hold/Pick-up (The function key is programmed by you). If your number is multiple represented on the phone, you can also press the key that represents your number. France, press ; Sweden, press Dialog 4220 Lite/Dialog 4222 Office...
DTMF signals, you need to activate the feature during the call. During an ongoing call: Press and dial the requested digits. Entered digits are transmitted as DTMF signals. Note: Finland, press and dial the required digits. Dialog 4220 Lite/Dialog 4222 Office...
If you order Diversion with the handset off hook or the loudspeaker on, press the Diversion key twice. *21# í You can also use the procedure below. Dial and press. * 2 # Note: U.K., dial Dialog 4220 Lite/Dialog 4222 Office...
Dial to order. * 6 1 # Note: Finland and Norway, dial í The incoming call is diverted after 3 signals. Press. #211# Dial to cancel. # 6 1 # Note: Finland and Norway, dial í Press. Dialog 4220 Lite/Dialog 4222 Office...
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Diversion when caller receives a busy tone Dial to order. * 6 7 # Note: Finland and Norway, dial í Press. #212# Dial to cancel. # 6 7 # Note: Finland and Norway, dial í Press. Dialog 4220 Lite/Dialog 4222 Office...
Ô administrator. Press to order. Diversion Replace the handset. Note: You can also use the procedure below. *21* z Dial and enter the answering position number. * 2 * Note: U.K., dial # í Press. Dialog 4220 Lite/Dialog 4222 Office...
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Press and enter the Diversion number. # í Press to redirect. Calls are diverted to the answering position. #21* z Cancel from answering position Dial and enter your own extension number. # 2 * Note: U.K., dial # í Press. Dialog 4220 Lite/Dialog 4222 Office...
Dial and enter the digit or digits to get an external line and enter the external number. # í Press. Õ Ô Cancel Press. Diversion Note: Function key preprogrammed by your system #22# administrator. You can also use the procedure below. Dial. í Press. Dialog 4220 Lite/Dialog 4222 Office...
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Contact your system administrator for more information. When out of the office, the feature Direct Inward System Access (DISA) can be used, if available in your system. How to use DISA is described in this section. Dialog 4220 Lite/Dialog 4222 Office...
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Absence Information. #10# To cancel from your office phone Dial. í Press. Note: If you have activated a profile via a function key, you can press this key instead of using the procedure above. Dialog 4220 Lite/Dialog 4222 Office...
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Note: When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If Voice Mail is included in the activated profile, always update your greeting with Absence Information. Dialog 4220 Lite/Dialog 4222 Office...
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Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application. Dialog 4220 Lite/Dialog 4222 Office...
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If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions. Make sure you use as few answering positions as possible for each profile. Profile examples: – In office – At home – Traveling – Absent/not reachable Dialog 4220 Lite/Dialog 4222 Office...
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Voice Mail * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc. Profile 2 At home Search Type of telephone or Ring time order Answering position* Telephone number (seconds) External 222222 Mobile 0706666666 Voice Mail Dialog 4220 Lite/Dialog 4222 Office...
Telephone number (seconds) Profile 4 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Profile 5 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Dialog 4220 Lite/Dialog 4222 Office...
If no return time or date is needed, this step can be skipped. # í The order in which the date is stated is system dependent. Press. On the 4222 Office phone the display shows the reason for absence, and if entered, time or date of return. Dialog 4220 Lite/Dialog 4222 Office...
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Dial the extension number and press. Note: If the special dial tone is received, the Authorization Code for the other extension is required. Add the code and í press before pressing the Clear key. Press. Dialog 4220 Lite/Dialog 4222 Office...
The program key lamp turns on and all other lamps turn off. Press. Message Note: Function key preprogrammed by your system administrator. The number that requested Message Waiting is shown in the Õ Ô display. Program Press to finish the procedure. Dialog 4220 Lite/Dialog 4222 Office...
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Order MMW to another extension Dial. Dial the extension number. # í Press. The Message Waiting key lights up on the called extension. #31* Cancel MMW to another extension Dial. Dial the extension number. # í Press. Dialog 4220 Lite/Dialog 4222 Office...
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On the 4222 Office phone, the display shows the identity of the computer and the number of messages stored for you. If you find that the notification of Message Waiting is intrusive or #91#* you want to shut off the notification: Dial. Acknowledgement tone. Dialog 4220 Lite/Dialog 4222 Office...
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See “Diversion” on page 42 when there is no answer (procedure with code 211). When incoming calls get a busy tone: See “Diversion” on page 42 when caller receives a busy tone (procedure with code 212). Dialog 4220 Lite/Dialog 4222 Office...
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If you are asked to enter your security code (if the phone you are using has a mailbox of its own): Press. Dial the mailbox number. (normally the office extension number of the other person) Enter the security code of the other person (if required). Dialog 4220 Lite/Dialog 4222 Office...
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Recorded instructions ask you to press different digits in order to listen to callers’ messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used. Dialog 4220 Lite/Dialog 4222 Office...
Calls to the alternative group can only be answered when there are no calls to your own group. Finland and Sweden, press Common Bell Group Calls are signalled on a common bell. Press to answer. Note: Finland and Sweden, press Dialog 4220 Lite/Dialog 4222 Office...
If you are authorized you can divert all calls to your group, to *24* another extension or group: Dial. Dial the number of the group to be diverted and press. Dial the extension number of the new anwering position. # í Press. Dialog 4220 Lite/Dialog 4222 Office...
# 2 8 * Note: Germany and South Africa, dial # í Press. *60* z To bypass: Dial and enter the extension number. Press. The call is made to the specified extension in the group. Dialog 4220 Lite/Dialog 4222 Office...
Press the ongoing call Line key to put the call on hold. Dial. * 7 1 * Note: Finland and Norway, dial Dial the Account Code and press. Ö Ô Dial tone. Line Press the flashing Line key for the call put on hold. Dialog 4220 Lite/Dialog 4222 Office...
Press to order or cancel. Automatic answer Note: Function key preprogrammed by your system administrator. The incoming call is signalled with one ring signal. When the key lamp is on you can use this feature. Dialog 4220 Lite/Dialog 4222 Office...
Answer the call in the normal way. Universal Night Service All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as descibed in section “Common Bell Group” on page 63. Dialog 4220 Lite/Dialog 4222 Office...
Emergency mode, during which only preprogrammed extensions are permitted to make calls. If your extension is not assigned with this category and you try to make a call, you will not receive a dial tone. Dialog 4220 Lite/Dialog 4222 Office...
Line key after lifting the handset. Example: To make a call on an additional directory line: Ô Lift the handset. Press. Additional line Note: Function key preprogrammed by your system administrator. Dial the extension number. Dialog 4220 Lite/Dialog 4222 Office...
The external line can be held for a limited period of time. Order Ô During an ongoing conversation: Press. Mal. Call Tracing Note: Function key preprogrammed by your system administrator. The system acknowledges with different tones whether the tracing request was accepted or rejected. Dialog 4220 Lite/Dialog 4222 Office...
Dial the external number. With individual Authorization Code Call the DISA feature at your office. *75* Dial tone. Dial. Dial the Authorization Code and press. Dial your own extension number and press. Dial tone. Dial the external number. Dialog 4220 Lite/Dialog 4222 Office...
Õ Ô Press the function key again. Program Press to finish programming. Remove the transparent cover and write the feature name or phone number beside the key. Dialog 4220 Lite/Dialog 4222 Office...
DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Ô To verify and erase programmed number or feature Ô...
Feature code Most Finland France Sweden common Call pick up: Group Individual No. + No. + No. + Call Waiting Conference Intrusion on busy extension Last External Number Redial Hold, common Personal Number – (list no.) Dialog 4220 Lite/Dialog 4222 Office...
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The key lamp will not indicate that the feature is activated. When the feature has been programmed by your system administrator you will get a toggle function and the key lamp will indicate that the feature is activated. Dialog 4220 Lite/Dialog 4222 Office...
To verify a ring signal Ô (Dialog 4222 Office phone only). Program Press. Ô Line 1 Press the corresponding Line key. Õ Ô A digit (0–6) is shown in the display. Program Press to finish programming. Dialog 4220 Lite/Dialog 4222 Office...
Ringing” on page Program Press. On the 4222 Office phone, the current tone character is displayed. – Press the corresponding digit. Õ Ô The phone rings with the chosen tone character. Program Press to finish programming. Dialog 4220 Lite/Dialog 4222 Office...
Key lamp on indicates amplified volume level. Key lamp off indicates default volume. Press to finish setting. When extra amplification has been selected, the Line 1 key lamp turns off. Note: A volume level change also effects a headset connected to the headset outlet. Dialog 4220 Lite/Dialog 4222 Office...
Press to switch off the ring signal. The Mute key lamp is switched on to indicate Silent Ringing. The ring signal will automatically be switched on the next time you lift the handset or press any key. Dialog 4220 Lite/Dialog 4222 Office...
Program new melodies • Edit or delete stored melodies • Activate or deactivate stored melodies Press to exit melody mode. Note: If you do not press any key within 30 seconds, melody mode is automatically cancelled. Dialog 4220 Lite/Dialog 4222 Office...
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Press the flashing Line key (Line 1 or Line 2 or Inquiry). Program Press. The current melody is stored. Note: The melody is not yet activated, see section “Activate or deactivate a stored melody” on page Dialog 4220 Lite/Dialog 4222 Office...
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Note: If you want to return to an ordinary ring signal but keep the melody stored, press again the key for the requested type of call. When the key lamp is off the stored melody is deactivated. Press to exit melody mode. Dialog 4220 Lite/Dialog 4222 Office...
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C d d D D pp C C C C #d #d #D #D pp D D D ##A G pppp G F G Enter the notes. Grey digit = Long press. Note: The Key (to get a sharp or flat tone) is pressed after the note, but is displayed before the note. Dialog 4220 Lite/Dialog 4222 Office...
The display shows Setting Mode Program Press. ì Press repeatedly to adjust the contrast. Press to save and exit. Note: To exit the menu without saving the changes, press before you press any of the adjustment keys. Dialog 4220 Lite/Dialog 4222 Office...
Use the DCM (Designation Card Manager) to make and print your own key panel designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4220 Lite/Dialog 4222 Office...
í See section “Headset Preset” on page Press to terminate the call. From headset to handset Lift the handset. From handset to headset Í Press. The Headset key lamp is turned on. Replace the handset. Dialog 4220 Lite/Dialog 4222 Office...
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Also handsfree and loudspeaking work as usual, i.e. when the Loudspeaker key is pressed, the call is temporarily connected to the loudspeaker. Activation and deactivation of Headset Preset can only be done when the telephone is in idle mode. Dialog 4220 Lite/Dialog 4222 Office...
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Í Â volume level is stored. Press. For those with impaired hearing, the headset hearing volume level can be futher amplified, use the same procedure as in section “Handset and loudspeaker volume” on page 79. Dialog 4220 Lite/Dialog 4222 Office...
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Use the DCM (Designation Card Manager) to make and print your own card for the pull-out leaf. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http:// www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4220 Lite/Dialog 4222 Office...
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Line 2 press to change to extra bell. Press to save the setting and exit. Note: If you do not press , the phone automatically returns to idle about 30 seconds after the last key press. Dialog 4220 Lite/Dialog 4222 Office...
“LINE” and the handset cable has to be plugged into “HANDSET”. Note: The headset is for use with the Dialog 4222 Office phone only. Change cables To remove a cable, use a screwdriver to unlock the stop. Dialog 4220 Lite/Dialog 4222 Office...
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Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Dialog 4220 Lite/Dialog 4222 Office...
Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http:// www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4220 Lite/Dialog 4222 Office...
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Install the stands as shown in the picture in section “Stand positioning”. Note: The key panel must be of type DBY 419 01, and it can only be used in newer versions of the exchange. Dialog 4220 Lite/Dialog 4222 Office...
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Use the DCM (Designation Card Manager) to make and print your own key panel designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4220 Lite/Dialog 4222 Office...
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Installation Install pull-out leaf (optional) Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pull-out leaf. Dialog 4220 Lite/Dialog 4222 Office...
Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measurements given here. Place screws according to measurements and mount the phone. Dialog 4220 Lite/Dialog 4222 Office...
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Do not expose your phone to direct sunlight for long periods. Keep the phone away from excessive heat and moisture. Cleaning Clean your phone only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the phone. Dialog 4220 Lite/Dialog 4222 Office...
The display is OK when there are no light dot(s) or line(s). The light frame around the display should be there. Press to exit. Note: If you do not press , the self-test is automatically finished after about 30 seconds. Dialog 4220 Lite/Dialog 4222 Office...
A collective name for Line 1, Line 2 and Inquiry lines. Line 1 and Line 2 forms your extension number and are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. Dialog 4220 Lite/Dialog 4222 Office...
Put a call on hold 40 Language 15 Last External Number Redial 24 Redial number 25 Refer Back 38 Mailbox 62 Ring signal volume 80 Make calls 22 Ring signals 12 Malicious Call Tracing 71 Manual Message Waiting (MMW) 57 Dialog 4220 Lite/Dialog 4222 Office...
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Volume 79 Programming of ring signal tone character 78 Programming of ring signals 77 Warranty 5 Ring signal volume 80 Welcome 4 Silent Ringing 80 When you receive a busy tone 26 Short numbers 30 Dialog 4220 Lite/Dialog 4222 Office...
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