KVH Industries R5SL User Manual

Welcome!
Congratulations! You have purchased the most reliable
mobile satellite TV antenna system. Use this guide
for basic setup, operation, and troubleshooting. For
installation information, refer to the Installation Guide.
Product Serial Number
TracVision Serial Number
R5SL, In-motion
R4SL, Stationary
(use only when parked)
TracVision System Diagram
TracVision Antenna
Switchplate
Data/Power
15 VDC
Power
RF2 RF1
MAINTENANCE
Supply
(Optional)
Vehicle
Vehicle
AC Power
AC Ground
Grounding
Block
TV 1
Receiver 1
PUSH HDTV
N E T W O R K N E T W O R K SELECT POWER
VIP211
TV 2
Receiver 2
HDTV
PUSH SELECT POWER
N E T W O R K N E T W O R K
VIP211
Technical Support
If you are experiencing any operational problems,
call or visit your local authorized TracVision dealer
or distributor. You can find a technician near you by
visiting www.kvh.com/wheretogetservice.
If you need help finding an authorized technician,
please contact KVH Technical Support:
E-mail: techs@kvh.com; Phone: +1 401 847-3327
Operation
Turning On the System
1. Park your vehicle in an area with a clear view
of the southern sky, away from any trees or tall
buildings.
2. Turn on your receiver
ON
and TV.
OFF
3. Set the switchplate's
MAINTENANCE
Power switch to ON (l).
4. Wait 2 minutes for system startup.
Turning Off the System
o
Set the switchplate's Power switch to OFF ( ).
Compatible Receivers
The following receivers have been validated by KVH
to work well with your TracVision system.*
Service HD Non-HD
DIRECTV Not supported D12, D11, D10
DISH Network 211, 211k 311
Bell TV 6100, 6131 3100, 4100
*Newer models might also be compatible; contact KVH.
Switching Satellites
The antenna automatically switches satellites as
you change channels using the primary receiver's
remote (the receiver connected to the RF1 cable).
Since the antenna tracks one satellite at a time,
switching satellites with the primary receiver might
cause TVs connected to other receivers to display
different programming, no programming, or an
error message. Simply select a channel carried
by the new satellite, or switch back to the original
satellite. Also, the receiver might briefly display an
error message when you change channels.
Special Instructions for DISH 1000/129
If you don't have the optional KVH Master Receiver
Selector installed, DISH 1000/129 mode is limited
to stationary use only. Also, before you turn on
the antenna, you must first select satellite 119 and
transponder 17 at the receiver's "Point Dish/Signal
Strength" screen (press MENU, 6, 1, 1).
Troubleshooting
Can the antenna see the satellite?
The antenna requires an unobstructed view of
the southern sky to receive satellite TV signals.
Common causes of blockage include trees,
buildings, bridges, and mountains.
Excessive dirt or moisture on dome?
Dirt buildup or moisture on the dome can reduce
satellite reception. Clean the exterior of the dome
periodically with fresh water and mild detergent.
Avoid harsh cleansers and volatile solvents (such
as acetone), and do not spray the dome with
high-pressure water.
Did you paint the dome?
Any paint that contains metal will block satellite
signals and impair reception. If you wish to paint
the dome, use only non-metallic automotive paint
without a primer coat.
Is it raining heavily?
Heavy rain or snow can weaken satellite TV signals.
Reception should improve once the inclement
weather subsides.
Is everything turned on and connected?
Make sure the antenna is turned on at the
switchplate. Also, make sure your TV and receiver
are turned on and set up for the satellite input.
Finally, check the cables connecting all of these
components to ensure none have come loose.
Have you reset the receiver?
Receivers can sometimes lock up, preventing the
programming from being displayed on the TV. Turn
off and unplug your receiver. Wait 1 minute, then
plug it back in and turn it on.
Is the receiver set up for the antenna mode?
All DISH Network or Bell TV (ExpressVu) receivers
that you connect to the TracVision system must
be set up for the antenna's operating mode. To
configure a receiver, you need to run its Check
Switch test. Refer to the next section for details.
Setup
DIRECTV
The TracVision system ships from the factory set
up for DIRECTV. However, if you need to change to
DIRECTV from another service, follow these steps:
1. Turn off the antenna and connect the DIRECTV
receiver to the antenna's RF1 cable.
2. Remove any service keys connected to the
switchplate (see the reverse side of this guide).
3. Turn on the receiver then press its Reset button
(usually located behind the card access door).
4. Using the receiver's remote, go to the "Signal
Meter" screen and select satellite 101.
5. Turn on the antenna. The antenna should find
the DIRECTV satellites within 15 minutes.
Satellites Tracked: 101 and 119.
DISH Network
If you add a new or home-configured receiver, or
you need to change to DISH Network from another
service, follow the steps on the reverse side of this
guide for your desired mode and region.
Mode Satellites Tracked
DISH 1000/129 110, 119, and 129
DISH 1000/61 110, 119, and 61
DISH 500 110 and 119
= DISH 129 satellite recommended
= DISH 61 satellite recommended
= Southwest procedure required
Bell TV
(formerly ExpressVu)
If you add a new or home-configured receiver, or
you need to change to Bell TV from another service,
follow the steps on the reverse side of this guide.
Satellites Tracked: 91 and 82.