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General information
If you experience a problem with your product
you should contact the Helpline on
. Calls are charged at local call rates.
If the problem is not remedied, you will be
advised to return your product to the helpline.
If your product needs repair after the
guarantee period has ended, the repair must
meet the approval requirements for
connection to the telephone network. We
recommend that you call the Helpline on
and ask for details of our
recommended repair agents.
If the helpline are unable to remedy your
problem they will ask you to return the
product. Pack the base station and handset
securely, in the original packaging. All parts
must be returned, including line cords, power
supplies and original batteries. (Please note
that we can not take responsibility for goods
damaged in transit). Use the self adhesive
Freepost label and post your product.
If you have lost the label call the Helpline for
instructions.
Make sure the Post Office give you proof
of posting.
If you are experiencing difficulty, please call
the BT On-Air Helpline on
13
All items of telephone equipment have a
Ringer Equivalence Number (REN) which is
used to calculate the number of items that
may be connected to any one telephone line.
The BT On-Air 1100 Classic (with up to 6
handsets) has a total REN of 1. Any other
instrument provided by BT may be assumed
to have a REN of 1 unless stated otherwise.
A total REN of 4 is allowed per telephone line.
(For example: if the BT On-Air Classic is used
in conjunction with three extension
telephones, each with a REN of 1, then the
total REN = 4)
Only use approved power supply item code:
872101.
Only use approved batteries supply item code:
872102.
This apparatus was designed in compliance with
European Council decision Number 98/482/EC
relative to pan-European connection in view to
its connection on the Public Switched Telephone
Network (PSTN). It is in conformity with
Standards TBR21, TBR38(*)ETSI 201 121.
(*) Terminals integrating an analogue handset function.
If problems arise, your supplier should be
contacted first.
The EC marking attests product conformity
with the essential requirements in compliance
with Directives 73/23/EC for User Safety,
89/336/EC for Electromagnetic perturbations
and 98/13/EC for Telecommunication
network access.
The manufacturer declares that the products
have been manufactured in conformity with
.
Annex III of RTTE Directive 99/05/EC.
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