BT BT8500 Quick Setup And User Manual
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BT BT8500 Quick Setup And User Manual

Digital cordless phone with answering machine advanced call blocker
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Quick Set-up and User Guide
BT8500 Advanced Call Blocker
Digital Cordless Phone with Answering Machine

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Summary of Contents for BT BT8500

  • Page 1 Block Block up to up to 100 % 100 % Nuisance Nuisance Calls Calls Block up to 100% of Nuisance Calls Quick Set-up and User Guide BT8500 Advanced Call Blocker Digital Cordless Phone with Answering Machine...

  • Page 2: Check Box Contents

    Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product might not work. Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT8500 if you use any other type of batteries.

  • Page 3: Menu Map

    Time and date Time AM/PM Save number Date by pressing Allow number Time format 12 Hours or 24 Hours Block number Delete call Send text Delete all If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 4: Plug In

    3 Plug the other end of the power the groove provided. adaptor into the wall power socket and switch on. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 5: Activate The Batteries

    2. The start-up animation will appear on the screen and the handset will check for a link with the base station. Once found the screen will show Please set the time and date. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 6 Charge the handset batteries for to start using your telephone 24 hours or your phone might not work. Volume Skip Skip Play Stop Del. Answer Find If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 7 After 24 hours, plug the phone line cord into the phone wall socket. If you ever need to remove the batteries, simply slide open the battery compartment cover and ease out the batteries. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 8: Follow The Set Up Wizard

    AM or PM. HH:MM 4. Press enter the date in the format AM/PM DD/MM/YYYY. 5. Press Save. Saved is displayed. Save Back If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 9 Text Messaging and other Caller Display enabled features. Charges may apply. Do you have Caller Display? 9. Select Yes or No, and follow the prompts. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 10 15. Your message will be played back to you. 16. Select OK (or Delete if you want to replace it). 17. Select Done, to continue with the set up wizard. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 11 Home work number if you want to. Press then Mobile to select a ringtone. Save Back 21. Select Save when you’ve finished. Home Mobile Work If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 12 Please read the rest of this User Guide for Please read the instructions on how to use the most popular quick start guide. features of your BT8500 phone and look online at bt.com/producthelp. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 13 first handset then it will be shared with all other handsets in your multi pack once you activate the batteries and they have all synchronised. 3. Place the handset on the charger to charge for 24 hours. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 14 To exit a menu and return straight to the home screen, press If no buttons are pressed for 60 seconds, the handset returns to the home screen automatically. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 15: Getting To Know Your Phone

    Press and hold to lock/unlock keypad. or a stored speed dial number. Toggle between upper/lower case characters. (Star) Press and hold to turn handset ringer on/off. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 16: Handset Display

    * For full details of who has called you please make sure you have subscribed to Caller Display from your network provider. Charges may apply. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 17 Turn answer Flashes when phone machine on/off. rings, during a call Red light on button and registration. is on when answer machine is on. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 18: Bt Call Guardian

    You need Caller Display This will help you get the most out of your BT Call Guardian. You can get this from your phone service provider. Your BT8500 has four Guardian modes that allow you to easily manage calls in different ways: •...
  • Page 19 6. If you are happy with your recording, press How do you accept, block or send a call to the answer phone? 1. BT Call Guardian answers a call for you and asks the caller to say (“announce”) who they are.
  • Page 20 CLI unavailable numbers. (CLI means caller line identification.) Remember: settings will be the same as the last mode you selected, unless you save your own custom options. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 21 2. Call Guardian settings are PIN protected, so follow the instructions to set your PIN or enter your PIN and select OK. 3. BT Call Guardian is highlighted, press Select or If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 22 What happens to my VIP numbers? These are always allowed to come through to you. If you want BT Call Guardian to look after any of these numbers, you’ll need to remove them from your VIP list and then adjust your BT Call Guardian settings for that number.
  • Page 23 Calls that are always allowed ‘Ringback’ calls and calls from the operator are always allowed, and you can’t block these using BT Call Guardian. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 24 6. On first use, you will see No area codes stored. Add code? Select Yes. 7. Add the area code (e.g. 01473) and press Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 25 Remember, if you do this, all calls previously blocked and allowed, will now come back through your BT Call Guardian settings. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 26 The display shows Call muted and your caller can’t hear you. 2. Select Unmute to return to your caller. Richard Work Call muted Options Unmute If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 27 3. Press to end the call. To switch the handset off/on 1. Press and hold until the handset turns off or on. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 28 Voicemail (BT 1571) 1. If you have subscribed to BT Answer 1571 you can press and hold to listen to your messages. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 29 2 minutes. Skip Skip Play 2. To stop the ringing, press on the base again or Answer Stop Del. Find press on any handset. Answer Find If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 30 If the entry has more than one number saved under it you will need to highlight the number you want and then press again. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 31 1. From the home screen, press , then select Options. 2. Press , until the name that you want to delete is highlighted and press Options. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 32 6. Once you have selected all of the contacts that you want to delete, press Options. Delete Selected is highlighted. 7. Press OK. 8. You’ll see a final confirmation screen. Press Yes. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 33 Or, Select Menu, scroll to display Speed Dial List and press Select. Scroll to highlight the entry you want then press . The number will be dialled automatically. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 34 4. Delete speed dial x? is displayed, select Yes. Speed dial x deleted will be displayed. Remember: numbers that you store in speed dial are allowed straight through, without Call Guardian intercepting them. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 35 Caller Display and the Calls list To get the most out of your BT8500 and ensure that you block all of the unwanted calls that you may receive, you must have Caller Display. Having Caller Display will also provide Visual Voicemail, Text Messaging and other Caller Display enabled features.
  • Page 36 Delete call or Delete all and press Select. Call deleted will be displayed if you have deleted one entry, if you chose to delete all then you will need to confirm by selecting Yes. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 37 (Home, Work or Mobile) and Add to contact press Select. These numbers will now get straight through when they call, without Call Guardian intercepting them. Select Back If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 38 When set to On, the idle screen will display DO NOT DISTURB instead of the handset name. For more information and general advice on handling unwanted calls please go to bt.com/unwantedcalls If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 39 If set to Allowed, the status of the other settings will manage which calls can be made. The default for all Outgoing calls settings is Allowed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 40 If you’ve already added contacts to your VIP’s, the list will be displayed when you enter the VIP list menu. You can then select Options to add further VIPs, remove VIPs or assign a VIP ringtone. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 41 OK. Access PIN saved will be displayed. Remember: this PIN is also used for Remote access, but it’s different to the System PIN, see page 55. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 42 If you have more than one message stored and Select Back want to listen to them all, select Options. Play all will be highlighted, press Select. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 43 1. Select Menu, Answer Phone is displayed, press Select. 2. View Messages will be displayed, press Select. A list of your answer phone messages will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 44 Options. 3. Scroll to highlight Send text and press Select. 4. Enter and send your text message as per the instructions detailed on page 61. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 45 On and Off. The setting is announced. When On, Answer Find the text ‘On’ will light up on the button. Answer Find If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 46: Answer Machine Settings

    Save when you’ve finished. 5. Your message will be played back to you. Select OK if you’re happy with it or you can delete it by selecting Delete. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 47 Use default msg and press Select. 5. Press to display On. Scroll and then use to display either Female or Male and select Save. Saved will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 48 4. Answer delay is displayed, use to display the number of rings you want (0-9 rings or Time saver) and select Save. Saved will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 49 Make sure the answer delay is set for your answer machine to answer before the voicemail service. Therefore, the answer delay should be less than on your voicemail service. For BT 1571 do not set the answer delay to more than 5 rings. Set the maximum message length 1.

  • Page 50: Call Screening

    Listen or, if you wish to talk to the caller, press to take the call. Talking to the caller will stop the recording if it’s started. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 51: Remote Access

    6. Enter the new 4 digit PIN, select OK, then enter the new PIN again and select OK. The display will show New Access PIN saved. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 52 4 digit remote access PIN when prompted. You can play back your messages. If you do not choose to switch your answer machine On, it will switch off when the call is ended. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 53 Select. 3. Press to select On or Off for Keypad tones, then press to select On or Off for Confirmation tones and select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 54 On or Off for Auto answer, then press to select On or Off for Auto end call. Do the same steps for Auto join calls and First ring, then select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 55 If you’re connected to a switchboard, you might need to enter an access code (e.g. 9) before you dial a number. Your BT8500 can store an access code which is automatically dialled before each number. We cannot guarantee that all the BT8500 features will work when connected to a PBX.
  • Page 56 5. Delete data on all handsets and base? is displayed. Select Yes. 6. Deleting all user data... is displayed. Once finished, All user data deleted is displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 57 Select Save. When you’ve set an alarm, the icon will appear on the home screen to confirm an alarm has been set. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 58 If an incoming call is received while the alarm is going off, the alarm notification will immediately stop and the incoming call will be shown on the display. The alarm will not resume. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 59 BT Calling Features You need to subscribe to the specific BT Calling Feature to be able to use some of these services. You might have to pay a fee. For more details on BT’s Calling Features, go to bt.com/callingfeatures, refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150.
  • Page 60 Turn on, Turn off or Check status and press Select. The service will be called. Follow the spoken instructions or listen for confirmation/status. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 61 (other than the subscription to Caller Display. A fee may be payable). Visit bt.com to find out how much it costs to send a text message, the cost will depend on your call package. All messages in the inbox and sent folders are synchronised across all handsets registered to the base.
  • Page 62 3. A list of the messages will be displayed, press to scroll through the list. You can press OK to read a highlighted message or select Options to access the list of menu options. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 63 The send and receive centre numbers are pre-populated for BT’s PSTN text message service but you can change them to another service if you want to. BT’s text message send service number is: 1470P17094009 and the receive service number is: 0800587529.

  • Page 64: Read Messages

    To save this as a new contact, highlight New contact and press Select. Highlight the type of number, then press Select. Enter the contact name and select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 65 Options. Delete selected will be displayed, select OK, then select Yes. ii) To delete all messages, press Options, scroll to highlight Select all and select OK. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 66 If you’ve bought a BT8500 multiple pack, any additional handsets come pre- registered to the base. However, if you purchase another additional handset separately, you must register it to your BT8500 base before it can be used. You can register up to five GAP compliant handsets to your BT8500 base.
  • Page 67 To answer they need to press . If it is not answered after 30 seconds, you will see Handset not available on your display. 3. Press to end the call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 68 first external caller will be put on hold. 3. Select Join and all callers will be joined in a 3-way call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 69 General sales enquiries BT residential lines – call 150 (BT business lines – call 152). If you don’t use a BT line, call 0800 800 150 (residential) or 0800 800 152 (business). Additional handsets If you’d like to get some more handsets, call us on 0800 145 6789.
  • Page 70 • Do Not Disturb may be switched on, see page 37. • Check your BT Call Guardian settings, see page 18. • Make sure the handset is registered to the base, see page 65. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 71: How To Recycle Your Equipment

    To find out what to do, if your phone is in or outside of to bt.com/producthelp. the 12 month guarantee, please look in the full user guide at bt.com/producthelp. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 72 Available in other formats including braille, large print or audio CD. If you would like a copy, please call 0800 145 6789*. * Calls made from within the UK mainland network are free. Mobile and international call costs may vary. BT8500 (08/14) Issue 2...

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