Fax Error Codes - BT IMAGE 2000 User Manual

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Fax error codes

If a fax transmission or reception fails the
reason for failure is logged as an error code
and will be shown on problem reports and
activity reports. The code explanations are
shown below.
Sending
Error
code
Failure during call set-up negotiations
01
prior to transmitting first page.
The paper size of the document being
02
sent is too long or document jam.
Communications failure between pages.
03
Poor received document quality at far
04
end due to line conditions.
Sending stopped due to problem with
05
far end.
Compatibility problems between
06
machines.
STOP Stop button pressed.
64
Meaning
Receiving
Error Meaning
code
Failure during call set-up negotiations
11
prior to receiving first page.
Out of paper, paper jam or out of
12
ribbon.
Communications failure between pages.
13
Poor received document quality due to
14
line conditions.
Receiving stopped due to problem with
17
transmitting machine.
Polling failed due to wrong password
19
being set.
STOP Stop button pressed.