Vermont Castings UVS27R Owner's Manual page 23

Warranty
Limited Three Year Warranty
The Vermont Castings, Majestic Products Company (Manu-
facturer) warrants that this Vent Free Gas Heater, Model UVS27,
will be free of defects in material and workmanship for a period
of three years from the date you receive it, except that the ce-
ramic logs shall be warranted for one year as described below.
The Manufacturer will repair or replace, at its option, any part
found to be defective upon inspection by an Authorized Dealer.
The customer must return the defective part or the stove, with
shipping prepaid, to the Authorized Dealer or pay for any Au-
thorized Dealer in-home travel fees or service charges for in-
home repair work. It is the dealer's option whether the repair
work will be done in the customer's home or in the dealer's
shop. If, upon inspection, the damage is found to be the fault of
the Manufacturer, repairs will be authorized at no charge to the
customer for parts and/or labor.
Any Vent Free Gas Heater or part thereof that is repaired or
replaced during the limited warranty period will be warranted
for a period not to exceed the remaining terms of the original
limited warranty or six (6) months, whichever is longer.
Limited One Year Warranty
The following parts of the Vent Free Gas Heater are war-
ranted to be free of defects in material and workmanship
for a period of one year from the date you receive it. These
parts are the ceramic logs. Any of the logs found to be
defective will be repaired or replaced at no charge, upon
the return of said part to an Authorized Dealer with post-
age prepaid.
Exclusion and Limitations
1. This warranty is transferable; however, proof of original pur-
chase is required.
2. The Manufacturer offers no warranty on chipping of enamel
surfaces. Inspect your Vent Free Gas Heater prior to accepting
it for any damage to the enamel.
3. This warranty does not cover misuse of the Vent Free Gas
Heater as described in the Owner's Guide, nor does it cover a
Vent Free Gas Heater that has been modified unless autho-
rized by a Manufacturer's representative in writing.
4. This warranty does not cover a stove repaired by someone
other than either an Authorized Dealer or an authorized, quali-
fied gas agency.
5. Damage to the unit while in transit is not covered by this
warranty but is subject to claim against the common carrier.
Contact the Authorized Dealer from whom you purchased your
Vent Free Gas Heater. (Do not operate the Vent Free Gas
Heater as this may negate the ability to process the claim with
the carrier.)
6. Claims are not valid where the installation does not conform
to local building and fire codes or, in their absence, to the rec-
ommendations in the Owner's Guide.
7. The Manufacturer shall have no obligation to enhance or
update any unit once manufactured.
IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR
INCIDENTAL AND CONSEQUENTIAL DAMAGES. ALL IM-
PLIED WARRANTIES, INCLUDING THE IMPLIED WARRAN-
TIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED
TO THE DURATION OF THIS WRITTEN WARRANTY. THIS
WARRANTY SUPERSEDES ALL OTHER ORAL OR WRIT-
TEN WARRANTIES.
Vermont Castings UVS27
Some states do not allow the exclusion or limitations of inci-
dental or consequential damages or limitations on how long an
implied warranty lasts, so the above limitations may not apply
to you. This warranty gives you specific rights and you may
have other rights which vary form state to state.
8. The salt air environment of coastal areas, or any high-hu-
midity environment, can be corrosive to the porcelain enamel
finish. These conditions can promote rusting of the cast iron
beneath the porcelain enamel finish, which will cause the enamel
to flake off. This warranty does not cover damage to the finish
caused by a salt air or high-humidity environment.
How to Obtain Service
If a defect is noted within the warranty period, the customer
should contact an Authorized Dealer with the following infor-
mation:
1. Name, address and telephone number of purchaser.
2. Date of purchase.
3. Serial number from the label on the back of the stove.
4. Nature of the defect or damage.
5. Any relevant information or circumstances, i.e., installa-
tion, mode of operation when defect was noted.
A warranty claim process will then begin. The Manufacturer
reserves the right to withhold final approval of a warranty claim
pending a visual inspection of the defect by authorized repre-
sentatives.
INSTALLER:
Please record the following information
for future reference.
Appliance Serial No. ________________________
Appliance Type: NG ______
Inlet Supply Pressure: _______________________
Manifold Pressure: _________________________
Dealer: __________________________________
________________________________________________
________________________________________________
Phone: __________________________________
Installer: _________________________________
_________________________________________________
________________________________________________
Phone: __________________________________
Date Installed: _____________________________
LP _____
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