Cd And Dvd Drive Problems - Dell DIMENSION E510 DCSM Owner's Manual

N S U R E T H A T I C R O S O F T
E M
click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T E S T T H E D R I V E —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy disk and restart the computer.
C L E A N T H E D R I V E O R D I S K
C H E C K T H E C A B L E C O N N E C T I O N S
R U N T H E H A R D W A R E
on page 53.
R U N T H E D E L L D I A G N O S T I C S

CD and DVD drive problems

NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in
the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R
Problems writing to a CD/DVD-RW drive
C L O S E O T H E R P R O G R A M S
writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
32
Solving Problems
® ®
I N D O W S R E C O G N I Z E S T H E D R I V E
W
— See "Cleaning Your Computer" on page 118.
T R O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities"
— See "Dell Diagnostics" on page 49.
—
— See "Sound and Speaker Problems" on page 43.
— The CD/DVD-RW drive must receive a steady stream of data when
— Click the Start button and