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Dell Inspiron 1100 Owner's Manual

Dell inspiron 1100: owners manual
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See also: Service Manual , User Manual
Dell™ Inspiron™ 1100
Owner's Manual
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron 1100

  • Page 1 Dell™ Inspiron™ 1100 Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    ......Bottom View 2 Setting Up Your Computer Dell™ QuickSet Features Clicking the QuickSet Icon Double-Clicking the QuickSet Icon .
  • Page 4 Right-Clicking the QuickSet Icon Connecting to the Internet Setting Up Your Internet Connection Modem and Internet Connection Problems E-Mail Problems Transferring Information to a New Computer Setting Up a Printer Printer Cable Connecting a USB Printer Printer Problems Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies...
  • Page 5 If the battery is not charging If battery life is short 4 Using the Keyboard and Touch Pad Dell™ AccessDirect™ Button Reprogramming the Button Numeric Keypad ......
  • Page 6 If you have a problem with external speakers Connecting a Television to the Computer S-Video Connection Composite Video Connection Enabling the Display Settings for a Television 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to Wireless Local Area Networks Determining Your Network Type...
  • Page 7 ......Returning a Hard Drive to Dell .....
  • Page 8 Contacting Dell Regulatory Notices NOM Information (Mexico Only) Limited Warranties and Return Policy Limited Warranty for the Dell-Branded Hardware Products (U.S. Only) "Total Satisfaction" Return Policy (U.S. Only) Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) ......

  • Page 9: Contents

    ® ® ® Intel Warranty Statement for Pentium and Celeron Processors Only (U.S. and Canada Only) ....Index ........Contents...
  • Page 10 Contents...

  • Page 11: Caution: Safety Instructions

    CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician.

  • Page 12: Power

    Power • Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion. • Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.

  • Page 13: Battery

    Battery • Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. •...

  • Page 14: Air Travel

    • Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft.

  • Page 15: When Using Your Computer

    When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector.

  • Page 16: Ergonomic Computing Habits

    Computer Gets Wet" on page 87 or "If You Drop or Damage Your Computer" on page 88. If, after following these procedures, you confirm that your computer is not operating properly, contact Dell (see page 126 for the appropriate contact information). Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury.

  • Page 17: Protecting Against Electrostatic Discharge

    When Using Your Computer Ground yourself by touching the unpainted metal surface of the I/O panel on the back of the computer. While you work, periodically touch the I/O panel to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer.
  • Page 18 When Using Yo ur Computer...

  • Page 19: Tour Of Your Computer

    S E C T I O N 1 A To u r o f Yo u r C o m p u t e r Front View Left Side View Right Side View Back View Bottom View...

  • Page 20: Front View

    Front View Dell™ AccessDirect™ button power button touch pad touch pad buttons speaker the Tell Me How help file. To access the help file, see page 80. A To u r of Yo u r C om p u t e r —...
  • Page 21 E Y B O A R D T A T U S I G H T S The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when Caps Lock is enabled. Turns on when the scroll lock function is enabled.
  • Page 22 If the computer is connected to an electrical outlet, the follows: If the computer is running on a battery, the mouse. See page 51 for more information. a mouse. See page 51 for more information. A To u r of Yo u r C om p u t e r E V I C E T A T U S I G H T S...

  • Page 23: Left Side View

    — Press the power button to turn on the computer or to enter O W E R U T T O N or exit a power management mode. For more information, see "Power Management" in the Tell Me How help file. To access the help file, see page 80. NOTICE: To avoid losing data, turn off your computer by performing a Windows shutdown rather than by pressing the power button (see page 40).

  • Page 24: Right Side View

    or CD-RW/DVD combo drive. Right Side View computer without connecting the computer to an electrical outlet. See page 41. A To u r of Yo u r C om p u t e r U D I O O N N E C T O R S Attach headphones or speakers to the Attach a microphone to the DV D D...
  • Page 25 O D E M O N N E C T O R Connect the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer. — The computer uses an internal fan to create airflow through the E N T S vents, which prevents the computer from overheating.

  • Page 26: Back View

    Back View AC adapter connector air vents vents, which prevents the computer from overheating. NOTE: The fan runs constantly, and fan speed may vary depending on usage. Fan noise is normal and does not indicate a problem with A C A the fan or the computer.
  • Page 27 The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.

  • Page 28: Bottom View

    Bottom View modem/Mini PCI card cover the modem and Mini PCI card. See page 103. A To u r of Yo u r C om p u t e r E T W O R K O N N E C T O R NOTICE: The network connector is slightly larger than the modem connector.
  • Page 29 — When a battery is installed, you can use the A T T E R Y A T T E R Y computer without connecting the computer to an electrical outlet. See page 41. — The computer uses an internal fan to create airflow through the E N T S vents, which prevents the computer from overheating.
  • Page 30 A To u r of Yo u r C om p u t e r...

  • Page 31: Setting Up Your Computer

    S E C T I O N 2 S e t t i n g U p Yo u r C o m p u t e r Dell™ QuickSet Features Connecting to the Internet Modem and Internet Connection Problems...

  • Page 32: Dell™ Quickset Features

    Dell™ QuickSet Features Dell QuickSet runs from the differently when you click, double-click, or right-click the icon. Clicking the QuickSet Icon Click the Double-Clicking the QuickSet Icon Double-click the Power Management Wizard. Right-Clicking the QuickSet Icon Right-click the For more information about QuickSet, right-click the taskbar and click Help.

  • Page 33: Connecting To The Internet

    Connecting to the Internet To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 34: Modem And Internet Connection Problems

    NOTE: If you do not know which type of connection to select, contact your ISP . If you are having problems connecting to the Internet, see "Modem and Internet Connection Problems." If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage.

  • Page 35: E-Mail Problems

    O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone line to connect the modem directly to the telephone wall jack.

  • Page 36: Transferring Information To A New Computer

    Transferring Information to a New Computer The Microsoft Settings Transfer wizard to move data from the source computer to the new computer. You can move data such as: You can transfer the data to the new computer over a network connection, or you can store it on a removable medium, such as a writable CD or floppy disk.

  • Page 37: Setting Up A Printer

    On the Which computer is this? screen, click Old Computer and click Next. On the Select a transfer method screen, click the transfer method you prefer. On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears.

  • Page 38: Printer Cable

    Printer Cable Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.

  • Page 39: Power Protection Devices

    N S U R E T H A T T H E P R I N T E R I S T U R N E D O N supplied with the printer. ® E R I F Y T H A T I N D O W S R E C O G N I Z E S T H E P R I N T E R Click the Start button.

  • Page 40: Line Conditioners

    Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. Line Conditioners Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies A UPS protects against power fluctuations and interruptions. UPS devices NOTE: To ensure maximum battery contain a battery that provides temporary power to connected devices when...

  • Page 41: Using A Battery

    S E C T I O N 3 U s i n g a B a t t e r y Battery Performance Checking the Battery Charge Charging the Battery Removing a Battery Installing a Battery Storing a Battery Battery and Power Problems...

  • Page 42: Battery Performance

    Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer. CAUTION: Do not dispose of batteries with household waste.

  • Page 43: Checking The Battery Charge

    Checking the Battery Charge ® ® The Microsoft Windows power meter window and charge gauge, and the low-battery warning provide information on the battery charge. Power Meter The Windows power meter indicates the remaining battery charge. To check the power meter, double-click the information on the Power Meter tab, see "Power Management"...

  • Page 44: Charging The Battery

    Charging the Battery When you connect the computer to an electrical outlet or install a battery NOTE: The AC adapter charges a completely while the computer is connected to an electrical outlet, the computer discharged battery in checks the battery charge and temperature. If necessary, the AC adapter approximately 3 hours then charges the battery and maintains the battery charge.

  • Page 45: Installing A Battery

    battery Installing a Battery Slide the battery into the battery bay until the latch clicks. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.

  • Page 46: If The Battery Is Not Charging

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see page 126). by testing it with another device, such as a lamp.

  • Page 47: Using The Keyboard And Touch Pad

    S E C T I O N 4 U s i n g t h e K e y b o a r d a n d To u c h Pa d Dell™ AccessDirect™ Button Numeric Keypad Keyboard Shortcuts...

  • Page 48: Dell™ Accessdirect™ Button

    Dell™ AccessDirect™ Button Press this button to launch a frequently used program, such as support and educational tools or your default Internet browser. Reprogramming the Button To change the reprogrammable button settings or to find information on using the button:...

  • Page 49: Keyboard Shortcuts

    • To use the numeric function when the keypad is enabled, press and the desired key. • To disable the keypad, press Keyboard Shortcuts System Functions Opens the Task Manager window Enables and disables the numeric keypad Enables and disables the scroll lock Display Functions Switches the video image to the next display option.

  • Page 50: Power Management

    Power Management Speaker Functions Microsoft Using the Ke yboard and To uch Pa d Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window.

  • Page 51: Touch Pad

    To adjust keyboard operation, such as the character repeat rate, click the Start button→ Control Panel→ Printers and Other Hardware→ Keyboard. Follow the instructions on the screen. Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display.

  • Page 52: Customizing The Touch Pad

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust its settings. Touch Pad or Mouse Problems Disconnect the mouse cable and check it for damage. Firmly reconnect the cable. If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

  • Page 53: External Keyboard Problems

    If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 126). Unexpected Characters I S A B L E T H E N U M E R I C K E Y P A D keypad if numbers are displayed instead of letters.
  • Page 54 Using the Ke yboard and To uch Pa d...

  • Page 55: Using Cds, Dvds, And Other Multimedia

    S E C T I O N 5 U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a Using CDs and DVDs CD or DVD Problems Sound and Speaker Problems...

  • Page 56: Using Cds And Dvds

    Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Tell Me How help file. To access the help file, see page 80. CD or DVD Problems If you cannot play a CD, CD-RW, or DVD High-speed CD drive vibration is normal and may cause noise.

  • Page 57: If The Cd-Rw Drive Stops Writing

    If the CD-RW drive stops writing I S A B L E S T A N D B Y M O D E I N C D- R W — Search for the keyword standby in the Help and Support Center. To access help, see page 80.

  • Page 58: Connecting A Television To The Computer

    lights, or halogen lamps to check for interference. Connecting a Television to the Computer Your computer has an S-video TV-out connector that enables you to connect the computer to a television. Using a commercially available S-video cable or composite video cable, you can connect the computer to a television in one of two ways: NOTE: Video and audio cables for connecting your...

  • Page 59: S-Video Connection

    S-Video Connection Before you begin, ensure that you have the following cables: Turn off the computer and the television and/or audio device you want to connect. Plug one end of the S-video cable into the S-video connector on the computer. S-video cable audio cable U s i n g C D s , D V D s , a n d O t h e r M ul t i m e d i a...
  • Page 60 U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a Plug the other end of the S-video cable into your television. Plug the single-connector end of the audio cable into the headphone connector on your computer.

  • Page 61: Composite Video Connection

    Composite Video Connection To connect the computer to a television that has a composite video input only, use a composite TV-out adapter cable: composite TV-out adapter cable Turn off the computer and the television and/or audio device you want to connect. Connect the composite TV-out adapter cable to the S-video TV-out connector on the computer.
  • Page 62 U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a S-video TV-out connector Plug one end of the composite video cable into the composite video connector on the composite TV-out adapter cable.

  • Page 63: Enabling The Display Settings For A Television

    Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device. Enabling the Display Settings for a Television Click the Start button and click Control Panel. Click Appearance and Themes and click Display.
  • Page 64 U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a...

  • Page 65: Setting Up A Home And Office Network

    S E C T I O N 6 S e t t i n g U p a H o m e a n d O f f i c e N e t w o r k Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to Wireless Local Area Networks...

  • Page 66: Connecting To A Network Adapter

    Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.

  • Page 67: Network Problems

    Be sure to get the name of your wireless network along with any special security settings from your network administrator. These settings are unique to your network and cannot be provided by Dell. — Ensure that the network cable — Green —...

  • Page 68: Determining Your Network Type

    Utilities, and Applications CD (that came with your computer) in the "User’s Guides-Network User’s Guides" category. The User’s Guide is also available on the Dell Support website at support.dell.com. Setting Up a Home and Office Network Click the Start button, Control Panel, and then click Switch to Classic View.
  • Page 69 Under Network Tasks in the left-hand pane, click Change settings of this connection. The Wireless Network Connection Properties window appears. Select the Wireless Networks tab. NOTE: The names of wireless networks that your computer can see are listed in the Available Networks area.
  • Page 70 Setting Up a Home and Office Network Click Add. The Wireless network properties window appears. Enter the name of your network in the Network name (SSID) field. If you are connecting to an ad-hoc network, which does not use any routers or access points, click the check box labeled This is a computer-to-computer (ad hoc) network;...

  • Page 71: Finalizing Your Network Connection (Security Settings)

    Click OK. Your new network name appears in the Preferred networks area. Finalizing Your Network Connection (Security Settings) To finalize your connection, you must change your wireless security settings to match the wireless network to which you are trying to connect. Choose one of the following connection options based on the security settings for your network: •...
  • Page 72 Click Properties. From the Network Authentication drop-down menu, select Open. Earlier versions of the Dell wireless software may not contain the drop-down menus. If you are using an earlier version, deselect the Data encryption (WEP enabled) check box and go to step 5.
  • Page 73 From the Data encryption drop-down menu, select your data encryption type (as provided by the network administrator). If your wireless network requires a key, enter it in the Network key field. Click OK. Your network setup is complete. Connecting to a Network With Wired Equivalent Protocol (WEP) Security Requirements In the Preferred networks section, click the name of your wireless network.
  • Page 74 Click Properties. From the Network Authentication drop-down menu, select Open. Earlier versions of Dell wireless software may not contain the drop-down menus. If you are using an earlier version, select the check box labeled Data encryption (WEP enabled) and go to step 5.
  • Page 75 Enter the WEP network key, provided by your network administrator, in the Network key field. Enter this key again in the Confirm network key field. Click OK. Your network setup is complete. NOTE: Your computer may take up to a minute to attach to the network.
  • Page 76 Setting Up a Home and Office Network...

  • Page 77: Solving Problems

    S E C T I O N 7 S o l v i n g P r o b l e m s Finding Solutions Accessing Help Error Messages Video and Display Problems Scanner Problems Drive Problems PC Card Problems General Program Problems Resolving Other Technical Problems If Your Computer Gets Wet...

  • Page 78: Finding Solutions

    So l vi n g Pro b l em s See page 45. Press the power button to exit standby mode. See the Tell Me How help file for more information on standby mode. Get technical assistance from Dell. See page 126. See page 80. ®...
  • Page 79 See page 81. See page 57. See page 38 See page 34. See page 83. See page 52. See page 53. See page 53. See page 84–85. See page 67. See page 80. See page 86. See page 34. See page 35. See page 86.

  • Page 80: Accessing Help

    Accessing Help Error Messages If the message is not listed, see the documentation for the operating system or the program that was running at the time the message appeared. So l vi n g Pro b l em s E L L O A C C E S S T H E Click the Start button and click Help and Support.

  • Page 81: Video And Display Problems

    AC adapter, and turn on the computer. X I T S O M E P R O G R A M S A N D — Contact Dell (see page 126). — The program that you are — Insert a disk...

  • Page 82: If The Display Is Difficult To Read

    If the display is difficult to read So l vi n g Pro b l em s E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp. —...

  • Page 83: If Only Part Of The Display Is Readable

    If the external monitor works, the computer display or video controller may be defective. Contact Dell (see page 126). Scanner Problems H E C K T H E P O W E R C A B L E C O N N E C T I O N power cable is firmly connected to a working electrical power source and that the scanner is turned on.

  • Page 84: Drive Problems

    Drive Problems If you cannot save a file to a floppy drive NOTE: For information on saving files to a floppy Tell Me How disk, see the help file. To access the help file, see page 80. So l vi n g Pro b l em s ®...

  • Page 85: If You Have Problems With A Hard Drive

    F Y O U H A V E P R O B L E M S W I T H A Contact Dell (see page 126). F Y O U H A V E P R O B L E M S W I T H A —...

  • Page 86: General Program Problems

    M A I L E L L Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Dell Technical Support Policy (U.S. Only)" on page 125 for a description of the hardware and software support provided by Dell.

  • Page 87: If Your Computer Gets Wet

    E L L website or e-mail service, call Dell for technical assistance (see page 126). See "Dell Technical Support Policy (U.S. Only)" on page 125 for a description of the hardware and software support provided by Dell. If Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain that it is safe to do so.

  • Page 88: If You Drop Or Damage Your Computer

    If the computer does not start, or if you cannot identify the damaged NOTE: See "Limited Warranties and Return components, contact Dell (see page 126). Policy" on page 147 for information on your If You Drop or Damage Your Computer warranty coverage.

  • Page 89: Identifying Drivers

    Reinstalling Drivers NOTICE: The Dell Support website and your approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback...
  • Page 90 To use Device Driver Rollback: If Device Driver Rollback does not resolve the problem, then use System Restore (see page 93) to return your operating system to the operating state it was in before you installed the new driver. Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore (see page 93) does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD.

  • Page 91: Manually Reinstalling Drivers For Windows Xp

    Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer. After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.

  • Page 92: Resolving Software And Hardware Incompatibilities

    Resolving Software and Hardware Incompatibilities Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. To check for conflicts on a computer running Windows XP: To use the Windows XP Hardware Troubleshooter: So l vi n g Pro b l em s When the name of the appropriate driver appears, click Next.

  • Page 93: Using System Restore

    Using System Restore ® ® The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Help and Support Center for information on using System Restore.

  • Page 94: Undoing The Last System Restore

    Undoing the Last System Restore Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: So l vi n g Pro b l em s Click Next.

  • Page 95: Reinstalling Microsoft ® Windows ® Xp

    Windows XP . The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with Windows XP , disable any virus protection software installed on your computer before you reinstall Windows XP .
  • Page 96 Starting Windows XP Setup NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of your computer. Completing the GUI Setup So l vi n g Pro b l em s When the Windows XP Setup screen appears, press select To set up Windows now.
  • Page 97 If your computer has a network adapter, click Typical in the Networking Settings screen and click Next. If your computer does not have a network adapter, this option does not appear. If you are reinstalling Windows XP Professional, you may be prompted to provide further network information regarding your network configuration, such as the domain name or workgroup name.
  • Page 98 So l vi n g Pro b l em s...

  • Page 99: Adding And Replacing Parts

    S E C T I O N 8 A d d i n g a n d R e p l a c i n g Pa r t s Before You Add or Replace Parts Memory Modem Hard Drive CD or DVD Drive Keyboard...

  • Page 100: Before You Add Or Replace Parts

    Adding and Replacing Pa rts Before You Add or Replace Parts CAUTION: Before working inside your computer, read the safety instructions at the front of this document (see page 11). Ensure that the work surface is flat and clean to prevent scratching the computer cover.
  • Page 101 Remove the module from the connector. securing clips captive screw memory module cover memory module Adding and Re placing Parts NOTE: Memory modules purchased from Dell are covered under your computer warranty.
  • Page 102 NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. Adding and Replacing Pa rts Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the connector slot.

  • Page 103: Modem

    Modem If you ordered the optional modem at the same time that you ordered your computer, Dell installed the modem for you. Complete the instructions in "Before You Add or Replace Parts" on page 100. Turn the computer over, loosen the captive screw in the modem cover, and lift the cover away from the computer.

  • Page 104: Hard Drive

    NOTE: You need the Operating System CD to ® install the Microsoft ® Windows operating system. You also need the Drivers and Utilities for your computer to install the drivers and utilities on the new hard drive. Adding and Replacing Pa rts screws (2) modem cable pull-tab...
  • Page 105 Insert the drive into the bay, and push the hard drive until it is fully seated in the bay. Replace and tighten the screws. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell.

  • Page 106: Returning A Hard Drive To Dell

    Use the Drivers and Utilities CD to install the drivers and utilities for your computer (see page 89). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam...
  • Page 107 Remove the screw labeled "O" next to the memory module cover. screw Press the lever next to the memory module connectors in the direction of the arrow on the lever (towards the drive) to release the drive. captive screw memory module cover lever CD or DVD...

  • Page 108: Keyboard

    Adding and Replacing Pa rts Pull the drive out of the bay. Slide the new drive into the bay until the drive is fully seated. Replace the screw that you removed in step 3. Replace the memory module cover and screw. Keyboard Complete the instructions in "Before You Add or Replace Parts"...
  • Page 109 screws (4) NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time- consuming to replace. Be careful when removing and handling the keyboard. Lift the keyboard out of the bottom case, and rest it on the display hinges so that the keyboard connector is exposed. Pull up on the keyboard connector to disconnect it from the interface connector on the system board.
  • Page 110 Adding and Replacing Pa rts keyboard connector interface connector Remove the keyboard from the bottom case. NOTICE: To avoid damage to the connector pins, press the keyboard connector evenly into the interface connector on the system board, and do not reverse the keyboard connector.
  • Page 111 screws (4) interface connector Insert the four securing tabs on the keyboard into their respective slots in the palm rest, and lower the keyboard into the bottom case. Ensure that all four securing tabs are engaged before trying to completely seat the keyboard. Replace the four keyboard screws.
  • Page 112 Adding and Replacing Pa rts...

  • Page 113: Appendix

    S E C T I O N 9 A p p e n d i x Specifications Using the System Setup Program System and Battery Performance Optimization Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Notices Limited Warranties and Return Policy...

  • Page 114: Specifications

    NOTE: Power management features limit the processor speed when the computer is running on battery power, to maintain system cooling requirements, and/or to maintain system power requirements. Appendix Specifications Microprocessor Microprocessor L1 cache L2 cache External bus frequency System Information System chip set Data bus width DRAM bus width...
  • Page 115 Memory Memory module connector Memory module capacities Memory type Standard memory Maximum memory Memory access time: clock speed Ports and Connectors Video Audio USB (2) Modem Ethernet LAN S-video TV-out Communications Modem: Type Controller Interface Network adapter 2 user-accessible SODIMM sockets 64, 128, 256, and 512 MB 2.5-V DDR SODIMM 128 MB...
  • Page 116 Appendix Video Video type Host interface Video controller Video memory LCD interface Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls direct AGP integrated graphics integrated direct AGP Intel UMA integrated 1 MB with Intel DVMT up to 32 MB (with 128 MB of system memory) or 64 MB (with 256 MB or more of system memory) SPWG-A...
  • Page 117 Display Type (active-matrix TFT) Dimensions: Height: 14.1 inch 15 inch Width: 14.1 inch 15 inch Diagonal: 14.1 inch 15 inch Maximum resolutions Response time (typical) Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch Power consumption: Panel with backlight (typical) Controls 14.1 inch or 15 inch 215.8 mm (8.5 inches)
  • Page 118 Appendix Keyboard Number of keys Key travel Key spacing Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Operating life Life span (approximate) Temperature range: Operating Storage 85 (U.S. and Canada); 86 (Europe); 90 (Japan) 2.7 mm ±...
  • Page 119 AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height 14.1-inch display 15-inch display Width Depth Weight: With CD drive, 12-cell battery, and 14.1-inch display With CD drive, 12-cell battery, and 15-inch display...
  • Page 120 Appendix Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration: Operating Storage Maximum shock (measured with the hard drive in head-parked position and 2-ms half-sine pulse): Operating Storage Altitude (maximum): Operating Storage 0° to 35°C (32° to 95°F) –40°...

  • Page 121: Using The System Setup Program

    System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the settings for the system setup program. Certain changes might make your computer work incorrectly.

  • Page 122: Commonly Used Options

    NOTE: To change the boot sequence on a one- time-only basis, see page 123. Appendix Commonly Used Options Certain options require that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system.

  • Page 123: System And Battery Performance Optimization

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) Turn off the computer.

  • Page 124: Optimizing Power Consumption And Battery Charge Time

    NOTE: You can also click the power meter icon on the taskbar. Appendix — Performance is reduced when the computer is running A T T E R Y C A P A C I T Y on battery power and power consumption exceeds the battery’s rated capacity or exceeds allowable safe discharge levels, or when the battery surface temperature exceeds 60°C.

  • Page 125: Dell Technical Support Policy (U.s. Only)

    Dell, as well as the verification of appropriate functionality of the computer and all Dell- installed hardware.

  • Page 126: Definition Of "Third-Party" Software And Peripherals

    Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
  • Page 127 Country Code City Code Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Corporate Sales...
  • Page 128 Country (City) International Access Code Country Code City Code Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 32 E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/ City Code: 2 Technical Support Customer Care Home/Small Business Sales Corporate Sales...
  • Page 129 Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Automated Order-Status System International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (home/small business) Customer Care (med./large business, government) Technical Support (home/small business) Technical Support (med./large bus., government) Sales (direct sales—from outside Toronto) Sales (direct sales—from within Toronto) Sales (federal government, education, and medical)
  • Page 130 Country (City) International Access Code Country Code City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience...
  • Page 131 Country (City) International Access Code Country Code City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care...
  • Page 132 Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)
  • Page 133 Country Code City Code Hong Kong Technical Support (Dimension™ and Inspiron™) International Access Code: 001 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Country Code: 852 Customer Service (non-technical, post-sales issues) Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK...
  • Page 134 Country (City) International Access Code Country Code City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support Customer Care Switchboard Corporate Technical Support Customer Care Switchboard...
  • Page 135 Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees)
  • Page 136 Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.) Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium)
  • Page 137 Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax...
  • Page 138 Country (City) International Access Code Country Code City Code New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com...
  • Page 139 Country (City) International Access Code Country Code City Code Portugal E-mail: support.euro.dell.com/es/es/emaildell/ International Access Code: 00 Technical Support Country Code: 35 Customer Care Sales Puerto Rico General Support St. Kitts and Nevis General Support St. Lucia General Support St. Vincent and the Grenadines General Support...
  • Page 140 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
  • Page 141 Country (City) International Access Code Country Code City Code Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: swisstech@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ City Code: 22 Technical Support (Home and Small Business) Technical Support (Corporate)
  • Page 142 Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: dell.co.uk/lca/customerservices Country Code: 44 E-mail: dell_direct_support@dell.com City Code: 1344 Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
  • Page 143 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 144: Regulatory Notices

    Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the Tell Me How help file that...

  • Page 145: Nom Information (Mexico Only)

    (NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A.
  • Page 146 Appendix...

  • Page 147: Limited Warranties And Return Policy

    Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, the manufacturer guarantee for Latin America and the Caribbean, and ®...
  • Page 148 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
  • Page 149 We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

  • Page 150: Total Satisfaction" Return Policy (U.s. Only)

    "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows: •...
  • Page 151 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).
  • Page 152 During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship.

  • Page 153: Total Satisfaction" Return Policy (Canada Only)

    What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.

  • Page 154: Dell Software And Peripherals (Canada Only)

    While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.

  • Page 155: 1-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only)

    Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date. Products for which proper claims are made will, at Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.
  • Page 156 Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.
  • Page 157 ® Intel Warranty Statement for Pentium (U.S. and Canada Only) Limited Warranty ® Intel warrants that its family of Pentium and Celeron conform to Intel’s publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately or as part of a computer system).
  • Page 158 ® ® Intel Pentium and Celeron Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.
  • Page 159 84 See hard drive DVD drive See CD or DVD drive e-mail fixing problems, 35 finding solutions, 78 floppy drive fixing problems, 84 hard drive description, 29 replacing, 104 returning to Dell, 106 system view, 29 Index...
  • Page 160 Hardware Troubleshooter, 92 help file accessing, 80 icons adjusting the size, 32 Internet connection about, 33 options, 33 setting up, 33 IRQ conflicts, 92 keyboard description, 21 fixing problems, 53 replacing, 108 shortcuts, 49 system view, 21 unexpected characters, 53 keyboard status lights description, 21 system view, 21...
  • Page 161 shutting down your computer, 40 software fixing problems, 86 reinstalling software, 89 speakers description, 21 system view, 21 specifications, 114 surge protectors, 39 S-video TV-out connector description, 27 system view, 27 System Restore, 93 system setup program commonly used options, 122 purpose, 121 screens, 121 viewing, 121...
  • Page 162 Index...
  • Page 163 Same as English Other_______________ Same as English Same as English ___ AGILE Other____________ Same as English Refer to deliverables matrix in supplier tool kit Dell Confidential LOCALIZATION Heavily outlined boxes completed by Agency 512-728-0218 ___Dell PC Other__________________ ___ Frame ___ Word...
  • Page 164 Please refer to the Supplier Tool Kit. INSTRUCTIONS: This document requires front and back Multilanguage covers. Please use the most current template to create these covers. Page Filename Count 6W9562HR.pdf 1 – 162 6W956am2HR.pdf 6W956em2HR.pdf 6W956ap2HR.pdf 6W956cc2HR.pdf Dell Confidential Comments Separate Quark Covers...

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