Cd And Dvd Drive Problems - Dell WHL Owner's Manual

N S U R E T H A T
E
click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T E S T T H E D R I V E
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy disk and restart the computer.
L E A N T H E D R I V E O R D I S K
C
H E C K T H E C A B L E C O N N E C T I O N S
C
U N T H E A R D W A R E
R H
on page 64.
R U N T H E D E L L

CD and DVD drive problems

NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
A D J U S T T H E W
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R
40
Solving Problems
® ®
I C R O S O F T I N D O W S
M W
—
— See "Cleaning Your Computer" on page 139.
R O U B L E S H O O T E R
T — See "Resolving Software and Hardware Incompatibilities"
D I A G N O S T I C S — See "Dell Diagnostics" on page 58.
I N D O W S V O L U M E C O N T R O L
— See "Sound and Speaker Problems" on page 51.
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R E C O G N I Z E S T H E D R I V E
— Click the Start button and
—