Cd And Dvd Drive Problems; Hard Drive Problems; E-Mail, Modem, And Internet Problems - Dell XPS 710 Owner's Manual

Run the Hardware Troubleshooter —
Run the Dell Diagnostics —
See Dell Diagnostics.

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Adjust the Windows volume control —
Click the speaker icon in the lower-right corner of your screen.
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Ensure that the volume is turned up by clicking the slidebar and dragging it up.
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Ensure that the sound is not muted by clicking any boxes that are checked.
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Check the speakers and subwoofer —
Problems writing to a CD/DVD-RW drive
Close other programs — The CD/DVD-RW drive must receive a steady stream of data during the writing process. If the stream is interrupted,
an error occurs. Try closing all programs before you write to the CD/DVD-RW.
Turn off standby mode in Windows before writing to a CD/DVD-RW disc —
Windows Help and Support Center (click Start, then click Help and Support) for information on power management modes.

Hard drive problems

Run Check Disk —
1. Click Start, then click My Computer.
2. Right-click Local Disk C:.
3. Click Properties.
4. Click the Tools tab.
5. Under Error-checking, click Check Now.
6. Click Scan for and attempt recovery of bad sectors.
7. Click Start.
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
NOTE: Do not plug a telephone cable into the network adapter connector (see
Check the Microsoft Outlook® Express security settings —
1. In Outlook Express, click Tools, click Options, and then click Security.
2. Click Do not allow attachments to remove the checkmark, as needed.
See Resolving Software and Hardware
See Sound and Speaker Problems.
If you cannot open your e-mail attachments:
Incompatibilities.
See Standby Mode or search for the keyword standby in
Back I/O Connectors).