Troubleshooting Guide; Important Safety Instructions - Genie Excelerator 3531835447 User Manual

TO
.41LWARNING
REDUCE THE RiSK OF SEVERE iNJURY OR DEATH
1 READ AND FOLLOW ALL INSTRUCTIONS.
2 Never let children operate or play with the Door Controls. Keep the Remote Control away from children.
3 Always keep the moving door in sight and away from people and objects until the door is completely closed.
NO ONE SHOULD CROSSTHE PATH OF THE MOVING DOOR.
4 NEVERGO UNDER A STOPPED,PARTIALLYOPEN DOOR.
5 Test Opener monthly'. The door MUST reverse on contact with a 1-1/2" high object (or a 2" x 4" board laid flat)
at the center of the doorway on the floor. After adjusting either the Force or the Limit of travel, retest the Door
Opener. Failure to adjust the Opener properly may cause severe injury or death.
6 When possible use the Emergency Release only when the door is closed. Use caution when using this Release
with the door open. Weak or broken springs are capable of increasing the rate of door closure and increasing
the risk of severe injury or death.
7 KEEPGARAGE DOORS PROPERLYBALANCED. See Owner's Manual. An improperly balanced door increases the
risk of severe injury or death. Have a Genie Factory Authorized Dealer make repairs to cables, spring
assemblies, and other hardware.
8 SAVETHESEINSTRUCTIONS.
. WARNING
Use the Wall Console included with Opener. Any other wall console can cause the Opener to operate unexpectedly and
the light to stop working.
TI!;,IOUBLESHOOTI ' ....
Source (Red LED) Sensor (Green LED) Possible Problem Solution
ON ON Normal operation None required
- Power Head not powered - Check breakers, fuses, plugs
OFF OFF
• Wiring from Power Head bad • Check wiring for obvious shorts
OFF ON
2 BLINKS, Pause
(Repeat)
2 BLINKS, Pause
(Repeat)
3 BLINKS, Pause
(Repeat)
4 BLINKS, Pause
(Repeat)
ON
OFF
ON
- Wiring to Source missing or bad
• Power has been interrupted
- Beam not aligned
• Beam obstructed
• Sensor defective
- Wire to Sensor missing or bad
• Sensor defective
- Check wiring
• Remove power and reapply
- Check Source, Sensor alignment
- Check for obstruction
• Contact Customer Service
- Check wiring
• Contact Customer Service
• Sensor receiving interference - Determine source of interference
• Contact Customer Service
- Source not sending pulses - Contact Customer Service
ON • Source defective • Contact Customer Service