VTech CD1291 User Manual page 60

Appendix
• If any of your other telephones are having the same problem, the problem
is in the wiring or telephone service. Contact your telephone service
provider (charges may apply).
• If you are using the speakerphone, eliminate any background noise. Noise
from a television, radio, or other appliances might cause the telephone to
not dial out properly. If you cannot eliminate the background noise, first try
muting the telephone before dialing, or dialing from another room in your
home with less background noise.
The telephone does not ring when there is an incoming call.
Make sure the ringer is on (see Ringer volume on page 22).
•
• Make sure the telephone line cord and power adapter are plugged in
properly (see Telephone installation on page 5).
• There might be too many extension telephones on the telephone line to
allow all of them to ring simultaneously. Try unplugging one telephone at a
time until the telephones start ringing.
• Test a working telephone at the same telephone jack. If another telephone
has the same problem, the problem is in the telephone jack. Contact your
telephone service provider (charges may apply).
• The telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
My calls fade out or cut in and out when I am using the telephone.
• If you are using the handset when this problem occurs, try unplugging the
coiled handset cord and firmly plugging it in the handset and telephone
base again.
• If you are using the speakerphone when this problem occurs, eliminate
any background noise. Noise from the television, radio, or other appliances
might cause the speakerphone to cut in and out. Try pressing MUTE when
you are not speaking or eliminating the background noise.
• Disconnect the telephone base from the telephone wall jack and plug in
another corded telephone. If calls are still not clear, the problem is probably
in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
• If you subscribe to high-speed Internet service (digital subscriber line
- DSL) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack (see Telephone
installation on page 5). The filter prevents noise and caller ID problems
caused by DSL interference. Please contact your DSL service provider for
more information about DSL filters.
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