Page 1 P-2024 VoIP Analog Telephone Adapter User’s Guide Version 3.60 07/2007 Edition 1 DEFAULT LOGIN IP Address http://192.168.5.1 Password 1234 www.zyxel.com...
Page 3: About This User's Guide
About This User's Guide About This User's Guide Intended Audience This manual is intended for people who want to configure the P-2024 using the web configurator. You should have at least a basic knowledge of TCP/IP networking concepts and topology.
Page 4: Document Conventions
Syntax Conventions • The P-2024 may be referred to as the “P-2024”, the “device”, the “system” or the “product” in this User’s Guide. • Product labels, screen names, field labels and field choices are all in bold font.
Page 5 Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The P-2024 icon is not an exact representation of your device. P-2024 Computer Notebook computer Server DSLAM Firewall Telephone Switch Router P-2024 User’s Guide...
Page 6: Safety Warnings
• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord. • Fuse Warning! Replace a fuse only with a fuse of the same type and rating. This product is recyclable. Dispose of it properly. P-2024 User’s Guide...
Page 7 Safety Warnings P-2024 User’s Guide...
Page 8 Safety Warnings P-2024 User’s Guide...
Page 9: Table Of Contents
Contents Overview Contents Overview Introduction and Wizard ......................25 Introducing the P-2024 ......................27 Introducing the Web Configurator ....................33 The Connection Wizard ......................39 Status Screens .......................... 47 Network ........................... 55 WAN ............................57 VoIP ............................63 SIP ............................. 65 Phone ............................
Page 10 Contents Overview P-2024 User’s Guide...
Page 11: Table Of Contents
Chapter 1 Introducing the P-2024 ......................27 1.1 Overview ..........................27 1.2 Ways to Manage the P-2024 ....................27 1.3 Good Habits for Managing the P-2024 ................28 1.4 Hardware ..........................28 1.4.1 Ports ........................... 29 1.4.2 LEDs .......................... 29 1.4.3 Console Port ......................
Page 12 6.1.2 Introduction to SIP ...................... 65 6.1.3 SIP Identities ......................65 6.1.4 SIP Call Progression ....................66 6.1.5 SIP Client Server ......................66 6.1.6 RTP ..........................68 6.1.7 NAT and SIP ......................68 6.1.8 Voice Coding ......................70 P-2024 User’s Guide...
Page 13 9.2 Remote Management Screens .................... 94 9.2.1 WWW Screen ......................94 9.2.2 Telnet Screen ......................94 9.2.3 FTP Screen ........................ 95 9.3 SNMP ..........................96 9.3.1 Supported MIBs ......................97 9.3.2 SNMP Traps ....................... 97 9.3.3 Configuring SNMP ..................... 97 P-2024 User’s Guide...
Page 14 13.4 Phone Calls and VoIP ...................... 124 Chapter 14 Product Specifications ......................129 14.1 General P-2024 Specifications ..................129 14.2 Telco-50 Connector Pin Assignments ................131 14.2.1 P-2024 Phone Port Pin Assignments ..............131 14.2.2 Telco-50 Cable Connector Pin Assignments ............131 P-2024 User’s Guide...
Page 15 Appendix D IP Addresses and Subnetting ................159 Appendix E Command Interpreter..................169 Appendix F NetBIOS Filter Commands................173 Appendix G Internal SPTGEN ....................175 Appendix H Legal Information ....................191 Appendix I Customer Support ....................195 Index............................201 P-2024 User’s Guide...
Page 16 Table of Contents P-2024 User’s Guide...
Page 17: List Of Figures
List of Figures List of Figures Figure 1 P-2024 Application Example ....................27 Figure 2 Front and Rear Panels ......................28 Figure 3 Installing a DSP module ......................30 Figure 4 Removing a DSP Module ......................31 Figure 5 Login Screen ..........................34 Figure 6 Change Password Screen ......................
Page 18 Figure 78 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 ............. 149 Figure 79 Red Hat 9.0: DNS Settings in resolv.conf ................149 Figure 80 Red Hat 9.0: Restart Ethernet Card ................... 149 Figure 81 Red Hat 9.0: Checking TCP/IP Properties ................. 150 P-2024 User’s Guide...
Page 19 Figure 89 Java (Sun) ..........................156 Figure 90 Attaching the Mounting Brackets ..................158 Figure 91 Mounting the P-2024 on a Rack ..................158 Figure 92 Network Number and Host ID ....................160 Figure 93 Subnetting Example: Before Subnetting ................162 Figure 94 Subnetting Example: After Subnetting .................
Page 20 List of Figures P-2024 User’s Guide...
Page 21: List Of Tables
Table 34 Management > Remote MGMT > FTP ................... 95 Table 35 SNMP Traps ..........................97 Table 36 Remote Management: SNMP ....................98 Table 37 Maintenance > System > General ..................101 Table 38 Maintenance > System > Dynamic DNS ................103 P-2024 User’s Guide...
Page 22 Table 77 Menu 15 SUA Server Setup ....................183 Table 78 Menu 21.1 Filter Set #1 ......................185 Table 79 Menu 21.1 Filer Set #2 ......................186 Table 80 Menu 23 System Menus ....................... 188 Table 81 Menu 24.11 Remote Management Control ................189 P-2024 User’s Guide...
Page 23 List of Tables Table 82 Command Examples ......................190 P-2024 User’s Guide...
Page 24 List of Tables P-2024 User’s Guide...
Page 25: Introduction And Wizard
Introduction and Wizard Introducing the P-2024 (27) Introducing the Web Configurator (33) The Connection Wizard (39) Status Screens (47)
Page 27: Introducing The P-2024
Internet (VoIP). The following figure shows telephones connected to a Main Distribution Frame (MDF) using the P-2024 (A) to connect to a router (B) with Internet access. The phones can call other phones (C) via the Internet Telephony Service Provider (ITSP).
Page 28: Good Habits For Managing The P-2024
• Vantage CNM (Centralized Network Management). The device can be remotely managed using a Vantage CNM server. • TR-069. This is a standard that defines how your P-2024 can be managed by a management server. 1.3 Good Habits for Managing the P-2024 Do the following things regularly to make the P-2024 more secure and to manage the P-2024 more effectively.
Page 29: Ports
Connect analog telephones to this port via a Telco-50 (RJ-21) cable. See the appendix on product specifications for exact Telco-50 cable pin assignments. Connect your computer to this port to manage the P-2024 via the web configurator. Connect this to your broadband modem or router for Internet access.
Page 30: Digital Signal Processor Modules
Take the following steps to install a Digital Signal Processor module in your P-2024. 1 Ensure the power is off and all cables are disconnected. Lay the P-2024 upside down on a flat, dry surface. The DSP hatch is located on the base of the P-2024 (see Section 1.4.1...
Page 31: Resetting The P-2024
Quick Start Guide to make sure you cannot access the device anymore. If you reset the P-2024, you lose all of the changes you have made. The P-2024 re-loads its default settings, including the LAN IP address and the password. You have to make all of your changes again.
Page 32 Chapter 1 Introducing the P-2024 P-2024 User’s Guide...
Page 33: Introducing The Web Configurator
H A P T E R Introducing the Web Configurator This chapter describes how to access the P-2024’s web configurator, and provides an overview of its screens. 2.1 Web Configurator Overview The web configurator is an HTML-based management interface that allows easy setup and management via Internet browser.
Page 34: Figure 5 Login Screen
Apply. Otherwise, click Ignore if you do not want to change your password right now. The Status screen displays. For security reasons, the P-2024 automatically logs you out if you do not use the web configurator for five minutes. If this happens, log in again.
Page 35: Web Configurator Main Screen
Help: Click this icon to open the help page for the current screen. Wizards: Click this icon to open one of the web configurator wizards. See Chapter 3 on page 39 for more information. Logout: Click this icon to log out of the web configurator. P-2024 User’s Guide...
Page 36: Navigation Panel
Chapter 2 Introducing the Web Configurator 2.3.2 Navigation Panel Use the menu items on the navigation panel to open screens to configure P-2024 features. The following tables describe each menu item. Table 4 Navigation Panel Summary LINK FUNCTION Status This screen contains administrative and system-related information.
Page 37: Main Window
When you log in, the Status screen displays. See Chapter 4 on page 47 for more information about the Status screen. 2.3.4 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated. P-2024 User’s Guide...
Page 38 Chapter 2 Introducing the Web Configurator P-2024 User’s Guide...
Page 39: The Connection Wizard
You cannot use the Wizard to set up your Internet connection if you use PPPoE encapsulation and the remote server cannot be discovered automatically. In this cases, you must use the screens discussed in Chapter 5 on page P-2024 User’s Guide...
Page 40: Welcome
Click this to go to the next screen. Exit Click this to close this screen and return to the main screen. 3.1.2 System Information Usually, you should just click Next in this screen. Figure 10 Connection Wizard > System Information P-2024 User’s Guide...
Page 41: Isp Parameters
Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF (Internet Engineering Task Force) standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data networks. P-2024 User’s Guide...
Page 42: Figure 12 Connection Wizard > Isp Parameters (Pppoe)
Enter the password provided by your ISP. < Back Click this to go to the previous screen. Next > Click this to go to the next screen. Exit Click this to close this screen and return to the main screen. P-2024 User’s Guide...
Page 43: Your Ip Address
This screen appears if you select Use fixed IP address provided by your ISP in the previous screen. Use this screen to set up your static IP address. The fields depend on the Connection Type you select in the ISP Parameters screen. P-2024 User’s Guide...
Page 44: Figure 14 Connection Wizard > Ip Address (Ethernet)
The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. The P-2024 uses a system DNS server (in the order you specify here) to resolve domain names for VPN, DDNS and the time server.
Page 45: Figure 15 Connection Wizard > Ip Address (Pppoe)
ISP or from your network. Enter the IP address in the field to the right. Select None if you do not want to use this DNS server. If you select None for all of the DNS servers, you must use IP addresses to configure the P-2024 and to access the Internet.
Page 46: Finish
3.1.6 Finish Figure 16 Connection Wizard > Finish The following table describes the labels in this screen. Table 12 Connection Wizard > Finish LABEL DESCRIPTION Finish Click this to close this screen and return to the main screen. P-2024 User’s Guide...
Page 47: Status Screens
Use this screen to look at the current status of the device, system resources, interfaces (LAN and WAN), and SIP accounts. You can also register and unregister SIP accounts. 4.1 Status Screen Click Status to open this screen. Figure 17 Status Screen P-2024 User’s Guide...
Page 48: Table 13 Status Screen
Client - The P-2024 is a DHCP client in the WAN. Its IP address comes from a DHCP server on the WAN. None - The P-2024 is not using any DHCP services in the WAN. It has a static IP address.
Page 49 Settings. Not Register - The SIP account is active, but you have not tried to register it yet. Register Fail - The last time the P-2024 tried to register the SIP account with the SIP server, the attempt failed. This field displays the account number and service domain of the SIP account.
Page 50: Packet Statistics Window
SIP Settings screen. Phone This field displays each phone port on the P-2024. Click on a phone port’s number to go to its Analog Phone screen. The icons at the bottom of the screen show the various possible conditions.
Page 51: Voip Statistics Window
Poll Interval Enter how often you want the P-2024 to update this screen, and click Set Interval. Set Interval Click this to make the P-2024 update the screen based on the amount of time you specified in Poll Interval. Stop Click this to make the P-2024 stop updating the screen.
Page 52 Registered - The SIP account is registered with a SIP server. Register Fail - The last time the P-2024 tried to register the SIP account with the SIP server, the attempt failed. The P-2024 automatically tries to register the SIP account when you turn on the P-2024 or when you activate it.
Page 53 Table 15 VoIP Statistics Window LABEL DESCRIPTION Set Interval Click this to make the P-2024 update the screen based on the amount of time you specified in Poll Interval. Stop Click this to make the P-2024 stop updating the screen.
Page 54 Chapter 4 Status Screens P-2024 User’s Guide...
Page 55: Network
Network WAN (57)
Page 57: Wan
H A P T E R Use these screens to set up the P-2024 on the WAN. You can configure the Internet connection and DNS servers. 5.1 WAN Overview 5.1.1 PPPoE Encapsulation The P-2024 supports PPPoE (Point-to-Point Protocol over Ethernet). PPPoE is an IETF standard (RFC 2516) specifying how a personal computer (PC) interacts with a broadband modem (DSL, cable, wireless, etc.) connection.
Page 58: Dns Server Address Assignment
IP address of a computer before you can access it. The P-2024 can get the DNS server addresses in the following ways. 1 The ISP tells you the DNS server addresses, usually in the form of an information sheet, when you sign up.
Page 59: Wan Internet Connection Screen (Pppoe)
Enter the gateway provided by your ISP. If your ISP did not provide one, leave it Address blank. Apply Click this to save your changes and to apply them to the P-2024. Cancel Click this to set every field in this screen to its last-saved value. 5.2.2 WAN Internet Connection Screen (PPPoE) Use this screen to set up a PPPoE connection with the ISP.
Page 60: Figure 21 Network > Wan > Internet Connection (Pppoe)
Enter the IP address provided by your ISP. Address Remote IP Enter the IP address your ISP provided for the remote (peer) server. Address Remote IP Enter the subnet mask your ISP provided for the remote server. Subnet Mask P-2024 User’s Guide...
Page 61: Wan Advanced Screen
Usually, you should keep the default value. This field is related to RIP. This field determines whether or not the P-2024 includes the route to this remote node in its RIP broadcasts. If you select Yes, this route is not included in RIP broadcast.
Page 62 Chapter 5 WAN P-2024 User’s Guide...
Page 63: Voip
VoIP SIP (65) Phone (79) Phone Book (87)
Page 65: Sip
The SIP number is the part of the SIP URI that comes before the “@” symbol. A SIP number can use letters like in an e-mail address (johndoe@your-ITSP.com for example) or numbers like a telephone number (1122334455@VoIP-provider.com for example). P-2024 User’s Guide...
Page 66: Sip Call Progression
In the following figure, either A or B can act as a SIP user agent client to initiate a call. A and B can also both act as a SIP user agent to receive the call. P-2024 User’s Guide...
Page 67: Figure 23 Sip User Agent
1 Client device A sends a call invitation for C to the SIP redirect server (B). 2 The SIP redirect server sends the invitation back to A with C’s IP address (or domain name). 3 Client device A then sends the call invitation to client device C. P-2024 User’s Guide...
Page 68: Rtp
NAT does not translate this IP address in the SIP message. The SIP register server gets the P-2024’s IP address from inside the SIP message and maps it to your SIP identity. If the P- 2024 has a private IP address listed in the SIP message, the SIP server cannot map it to your SIP identity.
Page 69: Figure 26 Stun
2 The STUN server (B) finds the public IP address and port number that the NAT router used on the P-2024’s SIP packets and sends them to the P-2024. 3 The P-2024 uses the public IP address and port number in the SIP packets that it sends to the SIP server (C).
Page 70: Voice Coding
VoIP traffic. This allows the P-2024 to work with any type of NAT router and eliminates the need for STUN or a SIP ALG. Turn off a SIP ALG on a NAT router in front of the P-2024 to keep it from retranslating the IP address (since this is already handled by the outbound proxy server).
Page 71: Mwi (Message Waiting Indication)
Network traffic can be classified by setting the ToS (Type Of Service) values at the data source (for example, at the P-2024) so a server can decide the best method of delivery (the route with the least cost, fastest speed and so on).
Page 72: Sip Screens
Only stations within the same group can communicate with each other. Your P-2024 can add IEEE 802.1Q VLAN ID tags to voice frames that it sends to the network. This allows the P-2024 to communicate with a SIP server that is a member of the same VLAN group.
Page 73: Advanced Sip Setup Screen
Enter your SIP number. In the full SIP URI, this is the part before the @ symbol. You can use up to 127 printable ASCII characters. SIP Local Port Enter the P-2024’s listening port number, if your VoIP service provider gave you one. Otherwise, keep the default value.
Page 74: Figure 29 Voip > Sip > Sip Settings > Advanced
Chapter 6 SIP Figure 29 VoIP > SIP > SIP Settings > Advanced P-2024 User’s Guide...
Page 75: Table 22 Voip > Sip > Sip Settings > Advanced
G.711u is typically used in North America and Japan. In contrast, G.729 only requires 8 kbps. The P-2024 must use the same codec as the peer. When two SIP devices start a SIP session, they must agree on a codec.
Page 76 Use NAT Active Select this if you want the P-2024 to send SIP traffic to a specific NAT router. You must also configure the NAT router to forward traffic with the specified port to the P-2024. This eliminates the need for STUN or a SIP ALG.
Page 77: Sip Qos Screen
Click this to set every field in this screen to its last-saved value. 6.2.3 SIP QoS Screen Use this screen to maintain ToS and VLAN settings for the P-2024. To access this screen, click VoIP > SIP > QoS. Figure 30 VoIP > SIP > QoS...
Page 78: Table 23 Voip > Sip > Qos
Service priority tags with this priority to RTP traffic that it transmits. Voice VLAN ID Select this if the P-2024 has to be a member of a VLAN to communicate with the SIP server. Ask your network administrator, if you are not sure. Enter the VLAN ID provided by your network administrator in the field on the right.
Page 79: Phone
P-2024. 7.1.1 Voice Activity Detection/Silence Suppression/Comfort Noise Voice Activity Detection (VAD) detects whether or not speech is present. This lets the P-2024 reduce the bandwidth that a call uses by not transmitting “silent packets” when you are not speaking.
Page 80: Table 24 European Type Flash Key Commands
If the flash key is not available, you can tap (press and immediately release) the hook by hand to achieve the same effect. However, using the flash key is preferred since the timing is much more precise. The P-2024 may interpret manual tapping as hanging up if the duration is too long You can invoke all the supplementary services by using the flash key.
Page 81: Table 25 Usa Type Flash Key Commands
Put a current call on hold to place a second call. After the second call is successful, press the flash key again to have a three-way conference call. Put a current call on hold to answer an incoming call. Flash *98# Transfer the call to another phone. P-2024 User’s Guide...
Page 82: Phone Screens
(one is on-line, the other is on hold), press the flash key, wait for the sub- command tone and press “2”. 7.2 Phone Screens 7.2.1 Analog Phone Screen Use this screen to control which SIP accounts each phone uses. To access this screen, click VoIP > Phone > Analog Phone. P-2024 User’s Guide...
Page 83: Advanced Analog Phone Setup Screen
SIP1 ~ 24 Select this if you want this phone port to use the SIP1 account when it makes calls. If you select more than one SIP account, the P-2024 tries to use the SIP account you registered most recently first.
Page 84: Common Phone Settings Screen
This field displays the number of the phone port you see in this screen. Voice Volume Control Speaking Enter the loudness that the P-2024 uses for speech that it sends to the peer Volume device. -1 is the quietest, and 1 is the loudest. Listening...
Page 85: Phone Region Screen
Table 28 VoIP > Phone > Common LABEL DESCRIPTION Active Select this if you want to use the pound key (#) to tell the P-2024 to make the Immediate phone call immediately, instead of waiting the number of seconds you selected in Dial the Dialing Interval Select in VoIP >...
Page 86 Chapter 7 Phone P-2024 User’s Guide...
Page 87: Phone Book
To access this screen, click VoIP > Phone Book > Incoming Call Policy. Figure 35 VoIP > Phone Book > Incoming Call Policy You can create multiple sets of call-forwarding rules. Each one is stored in a call-forwarding table. P-2024 User’s Guide...
Page 88: Table 30 Voip > Phone Book > Incoming Call Policy
Select the call-forwarding table you want to see in this screen. If you change this field, the screen automatically refreshes. Forward to The P-2024 checks these rules, in the order in which they appear, after it checks Number Setup the rules in the Advanced Setup section.
Page 89 Table 30 VoIP > Phone Book > Incoming Call Policy LABEL DESCRIPTION Apply Click this to save your changes and to apply them to the P-2024. Cancel Click this to set every field in this screen to its last-saved value. P-2024 User’s Guide...
Page 90 Chapter 8 Phone Book P-2024 User’s Guide...
Page 91: Management
Management Remote Management (93)
Page 93: Remote Management
H A P T E R Remote Management Use these screens to control which computers can use which services to access the P-2024 on each interface. 9.1 Remote Management Overview Remote management allows you to determine which services/protocols can access which P- 2024 interface (if any) from which computers.
Page 94: System Timeout
There is a default system management idle timeout of five minutes (three hundred seconds). The P-2024 automatically logs you out if the management session remains idle for longer than this timeout period. The management session does not time out when a statistics screen is polling.
Page 95: Ftp Screen
Click this to set every field in this screen to its last-saved value. 9.2.3 FTP Screen Use this screen to control FTP access to your P-2024. To access this screen, click Management > Remote MGMT > FTP. Figure 38 Management > Remote MGMT > FTP Each field is described in the following table.
Page 96: Snmp
An SNMP managed network consists of two main types of component: agents and a manager. An agent is a management software module that resides in a managed device (the P-2024). An agent translates the local management information from the managed device into a form compatible with SNMP.
Page 97: Supported Mibs
• Trap - Used by the agent to inform the manager of some events. 9.3.1 Supported MIBs The P-2024 supports MIB II that is defined in RFC-1213 and RFC-1215. The focus of the MIBs is to let administrators collect statistical data and monitor status and performance.
Page 98: Figure 40 Management > Remote Mgmt > Snmp
A secured client is a “trusted” computer that is allowed to communicate with the Address P-2024 using this service. Select All to allow any computer to access the P-2024 using this service. Choose Selected to just allow the computer with the IP address that you specify to access the P-2024 using this service.
Page 99: Maintenance, Troubleshooting And Specifications
Maintenance, Troubleshooting and Specifications System (101) Logs (107) Tools (115) Troubleshooting (121) Product Specifications (129)
Page 101: System
10.1 General System Screen Use this screen to change the P-2024’s mode, set up the P-2024’s system name, domain name, idle timeout, and administrator password. To access this screen, click Maintenance > System >...
Page 102: Dynamic Dns
If you have a private WAN IP address, you cannot use Dynamic DNS. 10.2.1 Dynamic DNS Screen Use this screen to set up the P-2024 as a dynamic DNS client. To access this screen, click Maintenance > System > Dynamic DNS.
Page 103: Figure 42 Maintenance > System > Dynamic Dns
Check with your Dynamic DNS service provider. IP Address Update Policy Use WAN IP Select this if you want the P-2024 to update the domain name with the WAN port's Address IP address. P-2024 User’s Guide...
Page 104: Time Setting Overview
10.3.1 Pre-defined NTP Time Servers List When you select Get from Time Server in the System > Time Setting screen, the P-2024 uses the following pre-defined list of NTP time servers if you do not specify a time server or it cannot synchronize with the time server you specified.
Page 105: Synchronizing With A Time Server
10.3.2 Synchronizing with a Time Server When you configure the P-2024 to get its settings from a time server, the P-2024 requests the correct time and date settings from the time server under the following circumstances. • When the P-2024 starts up.
Page 106 Enter which hour on the which day of which week of which month daylight-savings time ends. Apply Click this to save your changes and to apply them to the P-2024. Reset Click this to set every field in this screen to its last-saved value.
Page 107: Logs
H A P T E R Logs Use these screens to look at log entries and alerts and to configure the P-2024’s log and alert settings. 11.1 Logs Overview For a list of log messages, see Section 11.3 on page 110.
Page 108: Logs Screens
This field displays additional information about the log entry. 11.2.2 Log Settings Screen Use this screen to configure where the P-2024 sends logs and alerts, the schedule for sending logs, and which logs and alerts are sent or recorded. To access this screen, click Maintenance > Logs > Log Settings.
Page 109: Figure 45 Maintenance > Logs > Log Settings
Settings Mail Server Enter the server name or the IP address of the mail server the P-2024 should use to e-mail logs and alerts. Leave this field blank if you do not want to send logs or alerts by e-mail.
Page 110: Log Message Descriptions
Chapter 11 Logs Table 43 Maintenance > Logs > Log Settings LABEL DESCRIPTION Log Schedule Select the frequency with which the P-2024 should send log messages by e-mail. • Daily • Weekly • Hourly • When Log is Full •...
Page 111: Table 45 System Maintenance Logs
TCP RST The router sent a TCP reset packet when the number of TCP Exceed TCP MAX incomplete connections exceeded the user configured threshold. incomplete, sent TCP RST (the TCP incomplete count is per destination host.) P-2024 User’s Guide...
Page 112: Table 47 Icmp Logs
LOG MESSAGE DESCRIPTION The PPP connection’s Link Control Protocol stage has started. ppp:LCP Starting The PPP connection’s Link Control Protocol stage is opening. ppp:LCP Opening The PPP connection’s Challenge Handshake Authentication Protocol stage is ppp:CHAP Opening opening. P-2024 User’s Guide...
Page 113: Table 49 Remote Management Logs
Source route failed Source Quench A gateway may discard internet datagrams if it does not have the buffer space needed to queue the datagrams for output to the next network on the route to the destination network. Redirect P-2024 User’s Guide...
Page 114: Table 51 Sip Logs
The initialization of an RTP session failed. Error, RTP init fail A VoIP phone call failed because the RTP session could not be Error, Call fail: RTP established. connect fail The termination of an RTP session failed. Error, RTP connection cannot close P-2024 User’s Guide...
Page 115: Tools
Use these screens to upload new firmware, back up and restore the configuration, and restart the P-2024. 12.1 Firmware Screen Use this screen to upload new firmware to the P-2024. To access this screen, click Maintenance > Tools > Firmware. Find firmware at www.zyxel.com...
Page 116: Firmware Upload Screens
12.1.1 Firmware Upload Screens Do not turn off the device while firmware upload is in progress! When the P-2024 starts to upload firmware, the Firmware Upload in Process screen appears. Figure 47 Firmware Upload In Process The process usually takes about two minutes. The device automatically restarts in this time.
Page 117: Configuration Screen
Click Return to go back to the Tools > Maintenance > Firmware screen. 12.2 Configuration Screen Use this screen to back up or restore the configuration of the P-2024. You can also use this screen to reset the P-2024 to the factory default settings. To access this screen, click Maintenance >...
Page 118: Restore Configuration Screens
Figure 52 Network Temporarily Disconnected If the P-2024’s IP address is different in the configuration file you selected, you may need to change the IP address of your computer to be in the same subnet as that of the default management IP address (192.168.5.1).
Page 119: Restart Screen
Click Return to go back to the Maintenance > Tools > Configuration screen. 12.3 Restart Screen Use this screen to reboot the P-2024 without turning the power off. To access this screen, click Maintenance > Tools > Restart. Figure 54 Maintenance > Tools > Restart This does not affect the P-2024’s configuration.
Page 120 Chapter 12 Tools P-2024 User’s Guide...
Page 121: Troubleshooting
1 Make sure you are using the power adaptor or cord included with the P-2024. 2 Make sure the power adaptor or cord is connected to the P-2024 and plugged in to an appropriate power source. Make sure the power source is turned on.
Page 122: P-2024 Access And Login
1 The default LAN IP address is 192.168.5.1. 2 Use the console port to log in to the P-2024. 3 If you know the P-2024’s WAN IP address, you can use it to log in from the WAN (if HTTP remote management is enabled from the WAN).
Page 123: Internet Access
Chapter 13 Troubleshooting • Try to access the P-2024 using another service, such as Telnet. If you can access the P- 2024, check the remote management settings, firewall rules, and SMT filters to find out why the P-2024 does not respond to HTTP.
Page 124: Phone Calls And Voip
P-2024, ensure it is also correctly configured. 2 Check the LEDs on the P-2024. When you lift the receiver of a phone connected to one of the P-2024’s ports, the corresponding LED should flash. If this does not happen, and you have other hardware between the telephone and the P-2024, try connecting the phone directly to the P-2024’s Telco-50 cable, if possible.
Page 125 If none of the above helps, your P-2024 may have a hardware problem. Contact your vendor. I can hear a tone when I lift the receiver of a phone connected to the P-2024, but I cannot make or receive calls.
Page 126 Chapter 13 Troubleshooting I can make calls from a phone attached to the P-2024, but I can’t receive them. I can receive calls on a phone attached to the P-2024 but I can’t make them. 1 Go into the web configurator and check the Status screen. Click the VoIP Mapping tab if it is not already open.
Page 127 1 Check that the SIP account uses the correct call forwarding table in the VoIP > SIP > SIP Settings > Advanced screen. 2 Check that the call forwarding table uses the correct call forwarding rules in the VoIP > Phone Book > Incoming Call Policy screen. P-2024 User’s Guide...
Page 128 Chapter 13 Troubleshooting P-2024 User’s Guide...
Page 129: Product Specifications
Firmware Upgrade Download new firmware (when available) from the ZyXEL web site and use the web configurator, an FTP or a TFTP tool to put it on the P-2024. Note: Only upload firmware for your specific model! Configuration Backup &...
Page 130: Table 57 Standards Supported
This allows you to decide whether a service (HTTP or FTP traffic for example) from a computer on a network (LAN or WAN for example) can access the P-2024. The following list, which is not exhaustive, illustrates the standards supported in the P-2024. Table 57 Standards Supported STANDARD...
Page 131: Telco-50 Connector Pin Assignments
The Telco-50 port on the P-2024 has the following pin assignments. Figure 56 Telco-50 Port Pin Assignments 14.2.2 Telco-50 Cable Connector Pin Assignments The connector on the Telco-50 cable you attach to the P-2024 should have the following pin assignments. Figure 57 Telco-50 Cable Connector Pin Assignments...
Page 132: Console Port Pin Assignments
14.3 Console Port Pin Assignments In a serial communications connection, generally a computer is DTE (Data Terminal Equipment) and a modem is DCE (Data Circuit-terminating Equipment). The P-2024 is DCE when you connect a computer to the console port. Figure 58 Console Port Pin Layout...
Page 133: Appendices And Index
Appendices and Index Setting up Your Computer’s IP Address (135) Pop-up Windows, JavaScripts and Java Permissions (151) Rack-mount Installation (157) IP Addresses and Subnetting (159) Command Interpreter (169) NetBIOS Filter Commands (173) Internal SPTGEN (175) Legal Information (191) Customer Support (195) Index (201)
Page 135: Appendix A Setting Up Your Computer's Ip Address
After the appropriate TCP/IP components are installed, configure the TCP/IP settings in order to "communicate" with your network. If you manually assign IP information instead of using dynamic assignment, make sure that your computers have IP addresses that place them in the same subnet as the P-2024’s LAN port. Windows 95/98/Me Click Start, Settings, Control Panel and double-click the Network icon to open the Network window.
Page 136: Figure 59 Windows 95/98/Me: Network: Configuration
2 Select Client and then click Add. 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click 5 Restart your computer so the changes you made take effect. P-2024 User’s Guide...
Page 137: Figure 60 Windows 95/98/Me: Tcp/Ip Properties: Ip Address
• If you do not know your DNS information, select Disable DNS. • If you know your DNS information, select Enable DNS and type the information in the fields below (you may not need to fill them all in). P-2024 User’s Guide...
Page 138: Figure 61 Windows 95/98/Me: Tcp/Ip Properties: Dns Configuration
5 Click OK to save and close the TCP/IP Properties window. 6 Click OK to close the Network window. Insert the Windows CD if prompted. 7 Turn on your P-2024 and restart your computer when prompted. Verifying Settings 1 Click Start and then Run.
Page 139: Figure 62 Windows Xp: Start Menu
Appendix A Setting up Your Computer’s IP Address Figure 62 Windows XP: Start Menu 2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 63 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. P-2024 User’s Guide...
Page 140: Figure 64 Windows Xp: Control Panel: Network Connections: Properties
• If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields. • Click Advanced. P-2024 User’s Guide...
Page 141: Figure 66 Windows Xp: Internet Protocol (Tcp/Ip) Properties
To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. • Click OK when finished. P-2024 User’s Guide...
Page 142: Figure 67 Windows Xp: Advanced Tcp/Ip Properties
• If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. P-2024 User’s Guide...
Page 143: Figure 68 Windows Xp: Internet Protocol (Tcp/Ip) Properties
Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT). 11 Turn on your P-2024 and restart your computer (if prompted). Verifying Settings 1 Click Start, All Programs, Accessories and then Command Prompt. 2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab.
Page 144: Figure 69 Macintosh Os 8/9: Apple Menu
2 Select Ethernet built-in from the Connect via list. Figure 70 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: • From the Configure box, select Manually. P-2024 User’s Guide...
Page 145: Figure 71 Macintosh Os X: Apple Menu
• Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your P-2024 in the Router address box. 5 Close the TCP/IP Control Panel. 6 Click Save if prompted, to save changes to your configuration.
Page 146: Figure 72 Macintosh Os X: Network
• Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your P-2024 in the Router address box. 5 Click Apply Now and close the window.
Page 147: Figure 73 Red Hat 9.0: Kde: Network Configuration: Devices
Figure 73 Red Hat 9.0: KDE: Network Configuration: Devices 2 Double-click on the profile of the network card you wish to configure. The Ethernet Device General screen displays as shown. Figure 74 Red Hat 9.0: KDE: Ethernet Device: General P-2024 User’s Guide...
Page 148: Figure 75 Red Hat 9.0: Kde: Network Configuration: Dns
Ethernet card). Open the eth0 eth0 configuration file with any plain text editor. • If you have a dynamic IP address, enter in the field. The dhcp BOOTPROTO= following figure shows an example. P-2024 User’s Guide...
Page 149: Figure 77 Red Hat 9.0: Dynamic Ip Address Setting In Ifconfig-Eth0
Figure 80 Red Hat 9.0: Restart Ethernet Card [root@localhost init.d]# network restart Shutting down interface eth0: [OK] Shutting down loopback interface: [OK] Setting network parameters: [OK] Bringing up loopback interface: [OK] Bringing up interface eth0: [OK] P-2024 User’s Guide...
Page 150: Figure 81 Red Hat 9.0: Checking Tcp/Ip Properties
HWaddr 00:50:BA:72:5B:44 inet addr:172.23.19.129 Bcast:172.23.19.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:717 errors:0 dropped:0 overruns:0 frame:0 TX packets:13 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:730412 (713.2 Kb) TX bytes:1570 (1.5 Kb) Interrupt:10 Base address:0x1000 [root@localhost]# P-2024 User’s Guide...
Page 151: Appendix B Pop-Up Windows, Javascripts And Java Permissions
1 In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. Figure 82 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. 1 In Internet Explorer, select Tools, Internet Options, Privacy. P-2024 User’s Guide...
Page 152: Figure 83 Internet Options: Privacy
Alternatively, if you only want to allow pop-up windows from your device, see the following steps. 1 In Internet Explorer, select Tools, Internet Options and then the Privacy tab. 2 Select Settings…to open the Pop-up Blocker Settings screen. P-2024 User’s Guide...
Page 153: Figure 84 Internet Options: Privacy
3 Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. 4 Click Add to move the IP address to the list of Allowed sites. Figure 85 Pop-up Blocker Settings P-2024 User’s Guide...
Page 154: Figure 86 Internet Options: Security
3 Scroll down to Scripting. 4 Under Active scripting make sure that Enable is selected (the default). 5 Under Scripting of Java applets make sure that Enable is selected (the default). 6 Click OK to close the window. P-2024 User’s Guide...
Page 155: Figure 87 Security Settings - Java Scripting
2 Click the Custom Level... button. 3 Scroll down to Microsoft VM. 4 Under Java permissions make sure that a safety level is selected. 5 Click OK to close the window. Figure 88 Security Settings - Java P-2024 User’s Guide...
Page 156: Figure 89 Java (Sun)
1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab. 2 Make sure that Use Java 2 for <applet> under Java (Sun) is selected. 3 Click OK to close the window. Figure 89 Java (Sun) P-2024 User’s Guide...
Page 157: Appendix C Rack-Mount Installation
Make sure the rack will safely support the combined weight of all the equipment it contains. Make sure the position of the P-2024 does not make the rack unstable or top- heavy. Take all necessary precautions to anchor the rack securely before installing the unit.
Page 158: Figure 90 Attaching The Mounting Brackets
Appendix C Rack-mount Installation Attaching the Mounting Brackets to the P-2024 1 Position a mounting bracket on one side of the P-2024. Line up the screw holes on the bracket with the screw holes on the side of the P-2024.
Page 159: Appendix D Ip Addresses And Subnetting
Therefore, each octet has a possible range of 00000000 to 11111111 in binary, or 0 to 255 in decimal. The following figure shows an example IP address in which the first three octets (192.168.1) are the network number, and the fourth octet (16) is the host ID. P-2024 User’s Guide...
Page 160: Figure 92 Network Number And Host Id
Subnet masks can be referred to by the size of the network number part (the bits with a “1” value). For example, an “8-bit mask” means that the first 8 bits of the mask are ones and the remaining 24 bits are zeroes. P-2024 User’s Guide...
Page 161: Table 61 Subnet Masks
For example, 192.1.1.0 /25 is equivalent to saying 192.1.1.0 with subnet mask 255.255.255.128. The following table shows some possible subnet masks using both notations. Table 63 Alternative Subnet Mask Notation ALTERNATIVE LAST OCTET LAST OCTET SUBNET MASK NOTATION (BINARY) (DECIMAL) 255.255.255.0 0000 0000 255.255.255.128 1000 0000 P-2024 User’s Guide...
Page 162: Figure 93 Subnetting Example: Before Subnetting
The “borrowed” host ID bit can have a value of either 0 or 1, allowing two subnets; 192.168.1.0 /25 and 192.168.1.128 /25. The following figure shows the company network after subnetting. There are now two sub- networks, A and B. P-2024 User’s Guide...
Page 163: Figure 94 Subnetting Example: After Subnetting
Table 64 Subnet 1 LAST OCTET BIT IP/SUBNET MASK NETWORK NUMBER VALUE IP Address (Decimal) 192.168.1. IP Address (Binary) 11000000.10101000.00000001. 00000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: Lowest Host ID: 192.168.1.1 192.168.1.0 Broadcast Address: Highest Host ID: 192.168.1.62 192.168.1.63 P-2024 User’s Guide...
Page 164: Table 65 Subnet 2
Similarly, use a 27-bit mask to create eight subnets (000, 001, 010, 011, 100, 101, 110 and 111). The following table shows IP address last octet values for each subnet. Table 68 Eight Subnets SUBNET LAST BROADCAST SUBNET FIRST ADDRESS ADDRESS ADDRESS ADDRESS P-2024 User’s Guide...
Page 165: Table 69 24-Bit Network Number Subnet Planning
SUBNET 255.255.128.0 (/17) 32766 255.255.192.0 (/18) 16382 255.255.224.0 (/19) 8190 255.255.240.0 (/20) 4094 255.255.248.0 (/21) 2046 255.255.252.0 (/22) 1022 255.255.254.0 (/23) 255.255.255.0 (/24) 255.255.255.128 (/25) 255.255.255.192 (/26) 1024 255.255.255.224 (/27) 2048 255.255.255.240 (/28) 4096 255.255.255.248 (/29) 8192 P-2024 User’s Guide...
Page 166 You must also enable Network Address Translation (NAT) on the P-2024. Once you have decided on the network number, pick an IP address for your P-2024 that is easy to remember (for instance, 192.168.1.1) but make sure that no other device on your network is using that IP address.
Page 167: Figure 95 Conflicting Computer Ip Addresses Example
LAN and WAN addresses must be on different subnets. In the following example, the LAN and WAN are on the same subnet. The LAN computers cannot access the Internet because the router cannot route between networks. Figure 96 Conflicting Computer IP Addresses Example P-2024 User’s Guide...
Page 168: Figure 97 Conflicting Computer And Router Ip Addresses Example
LAN port both use 192.168.1.1 as the IP address. The computer cannot access the Internet. This problem can be solved by assigning a different IP address to the computer or the router’s LAN port. Figure 97 Conflicting Computer and Router IP Addresses Example P-2024 User’s Guide...
Page 169: Appendix E Command Interpreter
Type exit to close the session when finished. Command Examples This section provides some examples of commands you can use on the P-2024. This list is intended as a general reference of examples. The commands available in your P-2024 may differ from the examples given here.
Page 170: Figure 98 Displaying Log Categories Example
3 to record both logs and alerts for that category. Not every parameter is available with every category. 5 Use the command to store the settings in the P-2024 (you must do this sys logs save in order to record logs).
Page 171 Appendix E Command Interpreter Log Command Example This example shows how to set the P-2024 to record the access logs and alerts and then view the results. ras> sys logs load ras> sys logs category access 3 ras> sys logs save ras>...
Page 172 Appendix E Command Interpreter P-2024 User’s Guide...
Page 173: Appendix F Netbios Filter Commands
• Allow or disallow NetBIOS packets to initiate calls. Display NetBIOS Filter Settings Syntax: sys filter netbios disp This command gives a read-only list of the current NetBIOS filter modes for the P-2024. =========== NetBIOS Filter Status =========== Between LAN and WAN: Block IPSec Packets: Forward Trigger Dial: Disabled The filter types and their default settings are as follows.
Page 174 This command blocks LAN to WAN and WAN to LAN NetBIOS sys filter netbios config 0 on packets. This command blocks IPSec NetBIOS packets. sys filter netbios config 3 on This command stops NetBIOS commands from initiating calls. sys filter netbios config 4 off P-2024 User’s Guide...
Page 175: Appendix G Internal Sptgen
– eliminating the need to navigate and configure individual screens for each P-2024. You can use FTP to get the Internal SPTGEN file. Then edit the file in a text editor and use FTP to upload it again to the same device or another one.
Page 176: Figure 101 Invalid Parameter Entered: Command Line Example
Figure 100 on page 175), then you disable every field in this menu. If you enter a parameter that is invalid in the Input column, the P-2024 will not save the configuration and the command line will display the Field Identification Number.
Page 177: Figure 103 Internal Sptgen Ftp Download Example
2 Enter " ". The command “ ” sets the transfer mode to binary. 3 Upload your “ ” file from your computer to the P-2024 using the “ ” command. rom-t computer to the P-2024. 4 Exit this FTP application.
Page 178: Table 72 Abbreviations Used In The Example Internal Sptgen Screens Table
ABBREVIATION MEANING Field Identification Number Field Name Parameter Values Allowed INPUT An example of what you may enter Applies to the P-2024. Table 73 Menu 1 General Setup / Menu 1 General Setup INPUT 10000000 = Configured <0(No) | 1(Yes)>...
Page 179 1(Both) | 2(In Only) | 3(Out Only)> 30201005 = Version <0(Rip-1) | 1(Rip-2B) |2(Rip-2M)> 30201006 = IP Alias #1 Incoming protocol filters = 256 Set 1 30201007 = IP Alias #1 Incoming protocol filters = 256 Set 2 P-2024 User’s Guide...
Page 180 30201026 = IP Alias #2 Outgoing protocol filters = 256 Set 4 */ Menu 3.5 Wireless LAN Setup INPUT 30500001 = ESSID Wireless 30500002 = Hide ESSID <0(No) | 1(Yes)> 30500003 = Channel ID <1|2|3|4|5|6| 7|8|9|10|11|1 2|13> P-2024 User’s Guide...
Page 181: Table 75 Menu 4 Internet Access Setup
… 30501034 = Address 00:00:00:00: 00:00 Table 75 Menu 4 Internet Access Setup / Menu 4 Internet Access Setup INPUT 40000000 = Configured <0(No) | 1(Yes)> 40000001 = <0(No) | 1(Yes)> 40000002 = Active <0(No) | 1(Yes)> P-2024 User’s Guide...
Page 182 40000027 = ATM QoS Type <0(CBR) | (1 (UBR)> 40000028 = Peak Cell Rate (PCR) 40000029 = Sustain Cell Rate (SCR) 40000030 = Maximum Burst Size(MBS) 40000031= RIP Direction <0(None) | 1(Both) | 2(In Only) | 3(Out Only)> P-2024 User’s Guide...
Page 183: Table 76 Menu 12
SUA Server #2 Active <0(No) | 1(Yes)> 150000003 = SUA Server #2 Protocol <0(All)|6(TCP)|17(U DP)> 150000004 = SUA Server #2 Port Start 150000005 = SUA Server #2 Port End 150000006 = SUA Server #2 Local IP address = 0.0.0.0 P-2024 User’s Guide...
Page 184 SUA Server #8 Local IP address = 0.0.0.0 150000037 = SUA Server #9 Active <0(No) | 1(Yes)> 150000038 = SUA Server #9 Protocol <0(All)|6(TCP)|17(U DP)> 150000039 = SUA Server #9 Port Start 150000040 = SUA Server #9 Port End P-2024 User’s Guide...
Page 185: Table 78 Menu 21.1 Filter Set #1
IP Filter Set 1,Rule 1 Dest Port Comp <0(none)|1(equal) |2(not equal)| 3(less)| 4(greater)> 210101008 = IP Filter Set 1,Rule 1 Src IP address = 0.0.0.0 210101009 = IP Filter Set 1,Rule 1 Src Subnet Mask 210101010 = IP Filter Set 1,Rule 1 Src Port P-2024 User’s Guide...
Page 186: Table 79 Menu 21.1 Filer Set #2
IP Filter Set 1,Rule 2 Act Not Match <1(check next)|2(forward)| 3(drop)> Table 79 Menu 21.1 Filer Set #2 / Menu 21.1 filter set #2, INPUT 210200001 = Filter Set 2, Nam <Str> NetBIOS_WAN / Menu 21.1.2.1 Filter set #2, rule #1 INPUT P-2024 User’s Guide...
Page 187 IP Filter Set 2, Rule 2 Dest Port <0(none)|1(equal)| Comp 2(not equal)|3(less)|4(g reater)> 210202008 = IP Filter Set 2, Rule 2 Src IP = 0.0.0.0 address 210202009 = IP Filter Set 2, Rule 2 Src Subnet Mask P-2024 User’s Guide...
Page 188: Table 80 Menu 23 System Menus
= 1234 */ Menu 23.4 System security: IEEE802.1x INPUT 230400001 = Wireless Port Control <0(Authentication Required) |1(No Access Allowed) |2(No Authentication Required)> 230400002 = ReAuthentication Timer (in second) = 555 230400003 = Idle Timeout (in second) = 999 P-2024 User’s Guide...
Page 189: Table 81 Menu 24.11 Remote Management Control
FTP Server Access <0(all)|1(none)|2( Lan)|3(Wan)> 241100006 = FTP Server Secured IP address = 0.0.0.0 241100007 = WEB Server Port = 80 241100008 = WEB Server Access <0(all)|1(none)|2( Lan) |3(Wan)> 241100009 = WEB Server Secured IP address = 0.0.0.0 P-2024 User’s Guide...
Page 190 Appendix G Internal SPTGEN Command Examples The following are example Internal SPTGEN screens associated with the P-2024’s command interpreter commands. Table 82 Command Examples INPUT /ci command (for annex a): wan adsl opencmd INPUT 990000001 = ADSL OPMD <0(glite)|1(t1.413 )|2(gdmt)|3(multim ode)>...
Page 192 Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of P-2024 User’s Guide...
Page 193 Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. P-2024 User’s Guide...
Page 194 Appendix H Legal Information P-2024 User’s Guide...
Page 195: Appendix I Customer Support
• Sales E-mail: sales@zyxel.com.tw • Telephone: +886-3-578-3942 • Fax: +886-3-578-2439 • Web: www.zyxel.com, www.europe.zyxel.com • FTP: ftp.zyxel.com, ftp.europe.zyxel.com • Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park, Hsinchu 300, Taiwan Costa Rica • Support E-mail: soporte@zyxel.co.cr • Sales E-mail: sales@zyxel.co.cr •...
Page 196 Appendix I Customer Support • Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 - Modrany, Ceská Republika Denmark • Support E-mail: support@zyxel.dk • Sales E-mail: sales@zyxel.dk • Telephone: +45-39-55-07-00 • Fax: +45-39-55-07-07 • Web: www.zyxel.dk • Regular Mail: ZyXEL Communications A/S, Columbusvej, 2860 Soeborg, Denmark Finland •...
Page 197 • Regular Mail: ZyXEL Malaysia Sdn Bhd., 1-02 & 1-03, Jalan Kenari 17F, Bandar Puchong Jaya, 47100 Puchong, Selangor Darul Ehsan, Malaysia North America • Support E-mail: support@zyxel.com • Sales E-mail: sales@zyxel.com • Telephone: +1-800-255-4101, +1-714-632-0882 • Fax: +1-714-632-0858 • Web: www.us.zyxel.com • FTP: ftp.us.zyxel.com P-2024 User’s Guide...
Page 198 Appendix I Customer Support • Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St., Anaheim, CA 92806- 2001, U.S.A. Norway • Support E-mail: support@zyxel.no • Sales E-mail: sales@zyxel.no • Telephone: +47-22-80-61-80 • Fax: +47-22-80-61-81 • Web: www.zyxel.no • Regular Mail: ZyXEL Communications A/S, Nils Hansens vei 13, 0667 Oslo, Norway Poland •...
Page 199 • Sales E-mail: sales@zyxel.co.uk • Telephone: +44-1344-303044, 08707-555779 (UK only) • Fax: +44-1344-303034 • Web: www.zyxel.co.uk • FTP: ftp.zyxel.co.uk • Regular Mail: ZyXEL Communications UK Ltd., 11 The Courtyard, Eastern Road, Bracknell, Berkshire RG12 2XB, United Kingdom (UK) P-2024 User’s Guide...
Page 200 Appendix I Customer Support P-2024 User’s Guide...
Page 201: Index
Class of Service (CoS) DTMF client-server protocol, and SIP and telephone keys codec DTMF (Dual-Tone Multi-Frequency coder/decoder Dual-Tone Multi-Frequency, see DTMF command interface 27, 94 Dynamic DNS configuration successful upload web configurator console port settings contact information P-2024 User’s Guide...
Page 202 Java permissions G.711 JavaScripts G.729 gateway IP address and remote management hardware installation LAN IP address rack mount default HTTP LEDs HTTP (Hypertext Transfer Protocol) log messages humidity log settings hybrid waveform codec logging out login logs P-2024 User’s Guide...
Page 203 68, 70 web configurator required bandwidth RESET button 31, 118 resetting to factory defaults restoring configuration RFC 1305 password changing RFC 1466 RFC 1597 PHB (Per-Hop Behavior) RFC 1889 phone RFC 2516 and VoIP P-2024 User’s Guide...
Page 204 Vantage CNM STUN 68, 69 ventilation settings Virtual Local Area Network, see VLAN STUN (Simple Traversal of User Datagram Protocol VLAN (UDP) through Network Address Translators) and VoIP 72, 77 subnet VLAN (Virtual Local Area Network) P-2024 User’s Guide...
Page 205 43, 57 overview web configurator WAN (Wide Area Network) warranty note waveform codec web configurator 27, 33 and VoIP and WAN default URL navigation status bar Wide Area Network, see WAN wizard setup connection type connections exceptions P-2024 User’s Guide...
Page 206 Index P-2024 User’s Guide...

ZyXEL Communications P-2024 User Manual

Chapter 1 Introducing the P-2024

Chapter 2 Introducing the Web Configurator

Chapter 3

Chapter 4 Status Screens

Chapter 5 WAN

Chapter 6 SIP

Chapter 7 Phone

Chapter 8 Phone Book

Chapter 9 Remote Management

Chapter 10 System

Chapter 11 Logs

Chapter 12 Tools

Chapter 13 Troubleshooting

Chapter 14 Product Specifications

Appendix A Setting up Your Computer's IP Address

Appendix B Pop-Up Windows, Javascripts and Java Permissions

Appendix C Rack-Mount Installation

Appendix D IP Addresses and Subnetting

Quick Links

Troubleshooting

Related Manuals for ZyXEL Communications P-2024

Summary of Contents for ZyXEL Communications P-2024