Troubleshooting Replication - Symantec 10490452 - Mail Security 8220 Administration Manual

Administration guide
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Item
Description
Status
Status can be any of the following:
Started
The time at which the most recent replication began.
Ended
The time at which the most recent replication finished.
Size
The number of bytes of replicated data.

Troubleshooting replication

The following information is displayed:
Idle—Nothing is happening.
Started—A replication request has been issued.
Cancelled—Either the LDAP synchronization was cancelled manually via clicking Status
Synchronization > LDAP > Cancel, or a replication was in progress when a scheduled
or manual LDAP synchronization was initiated.
In Progress—A replication request has been acknowledged by the Control Center and the
process is under way.
Success—The replication has completed successfully.
Failed—The replication has failed. Consult your logs to identify possible causes.
Replication will not complete until at least one LDAP synchronization source is
available, and synchronization has completed successfully. Until this happens,
there is no data that replication can use to update Scanners.
Troubleshoot replication
The following techniques can help you troubleshoot replication problems.
Basic troubleshooting procedure
1
Verify that synchronization has occurred.
2
If a successful synchronization has occurred, check your replication status
and take one or more of the actions described below.
To verify that synchronization has completed successfully
1
In the Control Center, click Status > LDAP Synchronization.
2
Check the Status column for a Success message.
For additional information about synchronization status, see
"Synchronization status information"
To check replication status
1
In the Control Center, click Status > Scanner Replication.
Configuring system settings
Replicating data to Scanners
on page 36.
39

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