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Searching messages
To display full headers
To display all headers available to Spam Quarantine, click Display Full
◆
Headers.
The full headers may provide clues about the origin of a message, but keep
in mind that spammers usually forge some of the message headers.
To display brief headers
To display only the
◆
Brief Headers.
Differences between the administrator and user message
pages
The pages displayed for administrators and other users on your network have
the following differences:
Users can only view and delete their own quarantined messages. Quarantine
■
administrators can view and delete messages for all users.
Users only have access to Spam Quarantine, not the rest of the Control
■
Center.
Click Show Filters on the message list page to display the search fields. Type in
one or more boxes or choose a time range to display matching messages in the
administrator Spam Quarantine. The search results are displayed in a page
similar to the message list page.
The user search page is very similar. See
administrator and user search pages"
If you search for multiple characteristics, only messages that match the
combination of characteristics are listed in the search results. For example, if
you typed "LPQTech" in the From box and "Inkjet" in the Subject box, only
messages containing "LPQTech" in the
header would be listed in the search results.
Subject:
Search messages
The search results sometimes may not return the results you expect.
See
"Search details"
on page 125.
To display the search area
On the message list page, click Show Filters.
◆
Working with messages in Spam Quarantine for administrators
,
,
, and
From:
To:
Subject:
"Differences between the
on page 126 for more information.
From:
Working with Spam Quarantine
headers, click Display
Date:
header and "Inkjet" in the
123
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Table of Contents
Troubleshooting
