Table of Contents
Advertisement
144 Working with Suspect Virus Quarantine
Accessing Suspect Virus Quarantine
Checking for new Suspect Virus Quarantine messages
Suspect Virus Quarantine messages page
administrators with full privileges or Manage Quarantine rights (View or
Modify) can make all Quarantine setting changes. Users with only 'view' rights
for manage quarantine will see the 'Settings' tab, but cannot make changes to
those settings, and they cannot release or delete messages.
New messages that have arrived since logging in and checking quarantined
messages are not shown in the message list until you do one of the following:
Click Quarantine > Suspect Virus Quarantine.
■
Make selections in Show Filters if necessary, then click Display All to cancel
■
a search.
Except for immediately after these two actions, newly arrived messages are not
displayed in Suspect Virus Quarantine.
The Suspect Virus Quarantine messages page provides a summary of the
messages in Suspect Virus Quarantine.
Virus message quarantine procedures
The following steps describe how to perform some common tasks on the Virus
Message quarantine page.
To get to the virus message quarantine page
◆
From the Control Center, click Quarantine > Suspect Virus Quarantine.
To sort messages
Click on the To, From, Subject, or Date column heading to select the column
◆
by which to sort.
A triangle appears in the selected column that indicates ascending or
descending sort order. Click on the selected column heading to toggle
between ascending and descending sort order. By default, messages are
listed in date descending order, meaning that the newest messages are listed
at the top of the page.
To view messages
Click on a message subject to view an individual message.
◆
Advertisement
Table of Contents
Troubleshooting
