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In case of operational difficulty:
1.
Be sure the unit is plugged into a working electrical outlet and no other electrical device is using the same power source.
Another electrical motor on the same circuit could cause interference with register operations.
2.
Check that the Control Switch is set to the proper position.
3.
Review the operating instructions to be sure the transactions have been performed as described in this instruction manual.
4.
If you are in the Program (PRG) or "Z" modes and the error tone sounds and the prompt "SEC Code" appears in the
display, this means a manager's security code was programmed. See page 25 for further information.
5.
If the register still does not function, use the Full System Clear Procedure:
CAUTION: The Full System Clear Procedure erases all transaction data AND all programs from the memory.
A.
Turn the side switch to the "Off" position.
B.
Remove the top battery and unplug the register for at least 20 minutes. (Batteries are located in the journal
compartment.)
C.
Plug the register back in and replace the battery.
D.
Reprogram the register.
6.
If you cannot resolve your difficulty using the previous four steps, feel free to call Royal Customer Service at 1-800-272-
6229 (in Canada call 1-888-266-9380).
TROUBLESHOOTING
41
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