Royal Alpha 583cx User Manual

Abc office cash register owner's manual

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Instruction manual (139 pages)

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Table of Contents

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Summary of Contents for Royal ROYAL Alpha 583cx

Page 1: Table Of Contents
3 Getting To Know the Cash Register Opening and Closing the Customer Display ...10 Using the Mode Key Area ...12 Using the Keyboard ...13 Using the Cash Drawer ...14 Using the Accessory Drawer ...15 abcoffice ROYAL Alpha 583cx www.abcoffice.com 1-800-658-8788...
Page 2 Contents 4 Setting Up Your Cash Register - the Basics Using the Displays ... 16 The Clerk Display ... 17 Setting Alphanumeric Descriptions ... 17 Alphanumeric Code Chart ... 18 Using Single Width Characters... 20 About Programming Numbers in Logo Messages... 20 Using Double Wide Characters ...
Page 3 Programming the Credit Keys...46 Programming PLU Descriptions...48 Programming PLUs without a Barcode Reader ...48 Programming PLUs with the Barcode Reader...49 Setting the Decimal Points...50 Setting the Rounding Rates ...51 Programming Discounts ...51 Programming Minus Percentage Discounts ...51 Programming Coupon Discounts ...52 Programming Plus Percentage Add-ons...55 Programming Flag Options...56 6 Ringing up Sales and Using Training Mode...
Page 4 Contents 9 Maintenance and Options Optional Accessories... 82 Installing a New Paper Roll ... 82 Using the Battery System ... 83 Ordering Accessories ... 85 10 Troubleshooting Error Codes ... 86 I Hear an Error Beep... 86 Sec code error appears in PRG, X OR Z modes ... 87 If Clerk E12 Displays In REG 1 or REG 2 Modes...
Page 5 No-Sale Function... 101 Overriding a PLU Sale... 102 Paid-Out Sale ... 102 PLU Sale... 102 PLU Sale With PLU Description ... 103 Plus Percentage Sale... 103 Received-On-Account Sale... 104 Registering A Department Unit Price ... 104 Registering A Reference Number ... 104 Return Sale ...
Page 6 Contents B GST/PST System for Canada...121 Canadian Tax Programming Example ...121 C Product Information ...124 Specifications and Safety ...124 Safety Notice...125 Description Tables ...127 Index ...130 abcoffice Alpha 583cx User’s Guide www.abcoffice.com 1-800-658-8788...
Page 7: Welcome
C HAPTER Welcome Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use, helping you to focus on running your business. Before Starting Before you start using this manual to set up and customize your cash register, you should know the following.
Page 8: What Is In The Box
Chapter 1: Welcome What is in the Box? Look for and unwrap the following: • Cash Register • 1 starter roll of standard thermal paper, Royal Reorder Number 013127 (57.5mm). • The black Journal spindle in the packing material. • 4 standard AA (1.5 volt) batteries for the memory back-up system. •...
Page 9: Getting Started
C HAPTER Getting Started Setting up your cash register consists of the following steps: • Plugging in and Putting in the Batteries • Installing the Paper Roll • Setting the Date And Time • Programming the Sales Tax • Setting at least 2 Department Keys Do all the steps to make sure you have your cash register set up correctly.
Page 10 Chapter 2: Getting Started To get the cash register ready to use 1 Remove the cash register and the parts from the box. Store the box and packing material in a safe, dry place. If you need to move the register in the future, you can put it back in the box.
Page 11: Installing The Paper Roll
Installing the Paper Roll Your cash register has a thermal printer that prints receipts for the customer or a journal tape. You can use 2¼ inch (57.5 mm) wide standard thermal register paper. To install the paper roll 1 Insert the PRG key and turn it to either REG1 or REG2. •...
Page 12: Installing The Barcode Reader
Chapter 2: Getting Started • If you do not need to print receipts: Place the black plastic Journal Takeup spindle on its grooves above the Battery compartment. The spindle sits above the paper roll. Press the Feed key to move the paper through the printer about 10-12 inches.
Page 13: Setting The Date And Time
Setting the Date And Time The date changes every day and prints in the month-day-year format. You can prevent the date from printing on the transaction receipts. The date format can also be changed to print day-month-year. For more information, see Programming Flag Options on page 56. You can set the cash register so that it does not print the time on receipts.
Page 14: Programming The Sales Tax
Chapter 2: Getting Started Programming the Sales Tax Now you need to program the sales tax for your area. If you do not know your sales tax rate, contact your local government office. You must press at least 4 digits in step 4. Note If you make a mistake or you hear an error beep, press Clear and start over with Step 3.
Page 15: Programming Department Keys
Programming Department Keys You are done with the basic programming of your cash register. After you program at least 2 department keys, you are ready to use the cash register, if you do not want to use any of the other features. For more information about the other features of your cash register, see Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash Register - Advanced on page 33.
Page 16: Getting To Know The Cash Register
C HAPTER Getting To Know the Cash Register This chapter shows you the basics of using your cash register after you set it up. If you have not yet set up your cash register, see the Quick Start sheet that came in the box with your cash register or Getting Started on page 3.
Page 17 Table 2 Codes and words that can appear in the display This code... ADD ON CASH CHANGE or C CHARGE CHECK CLERK ERR CLERK E12 COUPON DISCOUNT ERROR NO SALE NON TAX REFUND SEC CODE SUBTTL TAX 1/TAX 2 VOID/CORR * also prints on the receipt or journal tape.
Page 18: Using The Mode Key Area
Chapter 3: Getting To Know the Cash Register Using the Mode Key Area The Mode key area allows you to do the following. Table 3 Mode key settings This setting... • PRG • OFF • REG1 • REG2 • X •...
Page 19: Using The Keyboard
Using the Keyboard The keyboard on your cash register looks like the following: Mode key area To use the keyboard, do the following: • To use the cash register, put the key marked REG in the Mode key hole and turn to Reg1 or Reg 2.
Page 20: Using The Cash Drawer
Chapter 3: Getting To Know the Cash Register Using the Cash Drawer The cash drawer is where you put the money after you ring up a sale. The cash drawer has slots for putting paper bills and a tray for coins. You can store paper items such as checks and charge slips under the removable coin tray.
Page 21: Using The Accessory Drawer
2 To lock the cash drawer, turn the key to the right and remove the key from the lock. 3 To unlock the cash drawer, turn the key to the left and remove the key from the lock. To open the cash drawer using the emergency lever 1 With your hands on the cash drawer, carefully tip the front of the register up.
Page 22: Setting Up Your Cash Register - The Basics
C HAPTER Setting Up Your Cash Register - the Basics This chapter includes explanations for setting: • Messages on the display and on receipts • Setting clerk numbers • Setting machine numbers • Setting clerk and manager passwords • Clearing error codes Using the Displays Your cash register includes two displays: 1 for the clerk and 1 for the customer.
Page 23: The Clerk Display
The Clerk Display When ringing up sales, you see the department number or PLU number on the clerk display. For information about all the messages that can appear on the display and how to open and close the display, see Opening and Closing the Customer Display on page 10.
Page 24: Alphanumeric Code Chart
Chapter 4: Setting Up Your Cash Register - the Basics Alphanumeric Code Chart Other characters are also available. Use the tables in this section to help you find the ones you need. Use this table for lower case letters and numbers. Table 4 Letters and numbers Character Wide Character...
Page 25 Use this table for punctuation and foreign characters. Table 5 Special Characters and Punctuation Character Alpha 583cx User’s Guide abcoffice Code Number ¡ ¿ á é í ó ú Ä Ü Ö Ï ü Ñ ñ www.abcoffice.com Setting Alphanumeric Descriptions Code Character Number...
Page 26: Using Single Width Characters
Chapter 4: Setting Up Your Cash Register - the Basics Using Single Width Characters The following describes the maximum number of characters that can be programmed for each item description in single width. • Department • PLU • Clerk Name •...
Page 27: Programming A Store Logo Or A Commercial Message
If you use double wide characters, the maximum number of characters you can use is cut in half. • Department • PLU • Clerk Name • Store Logo/Message • Commercial (Footer) Message To make a character print extra wide, you must use the double width code 01 before each character as you type in the description.
Page 28 Chapter 4: Setting Up Your Cash Register - the Basics Before programming your logo or message 1 Write out your store name and the logo message you want to program. 2 After writing out your message, count the number of characters on each line.
Page 29 Note If you enter the wrong character, press the Void key to backspace and delete that character and then continue. To program your logo 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key.
Page 30: Setting The Commercial Message In The Footer
Chapter 4: Setting Up Your Cash Register - the Basics Setting the Commercial Message in the Footer You can also program a message that automatically prints at the bottom of the receipt. For example, you can list your hours of operation or a special promotion at the bottom of every receipt.
Page 31: Setting Clerk Numbers And Names
6 If you want a 4th line, do the following: • Using the round Number keys area, press 74. • Press the Return key. Footer line 4 appears on the display. • Enter the 4th line of the logo, up to 24 characters and then press the Check key.
Page 32 Chapter 4: Setting Up Your Cash Register - the Basics To set clerk numbers Example 4: For Clerk #1, Security number is 234 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key.
Page 33: Using The Clerk System
3 The first 2 digits of the display show the Clerk Number when entered and the display shows the Clerk Name. The cash register is now ready for operation. Using the Clerk System If you see the message CLERK E12, RE-CLERK#, or CLERK ERR in the display and you hear the error beep, clerk numbers are programmed and the clerk system is active.
Page 34: Setting X And Manager Passwords
Chapter 4: Setting Up Your Cash Register - the Basics Setting X and Manager Passwords Two Manager Passwords are available for added security: • one password to go to the PRG and Z modes • one password to go to the X mode. Important The Manager Password cannot be 0000 (zeros).
Page 35: Printing The Quick Start Program Confirmation Report
2 Using the round Number keys, press 1212 and then press the Check key. 3 You are now ready to run an X Report. Example 11: Go to the PRG or Z modes, using the Manager Password 1313 1 Put the PRG key in the Mode key slot and turn it to the PRG or Z position.
Page 36: Before Going To Register Mode
Chapter 4: Setting Up Your Cash Register - the Basics Your tape looks similar to the example Program Confirmation Report shown below. The Date, Time, Tax Rate and Department Status shows the information based upon your input. For more details of the symbols printed in the Program Confirmation Report, see Running Reports on page 70.
Page 37: Error Codes
Error Codes Your cash register makes beeps as well as shows you messages in the display. Some beeps and messages let you know everything is working and others let you know you need to do something. Table 6 Common errors This error...
Page 38 Chapter 4: Setting Up Your Cash Register - the Basics If your cash register will not stop making a beeping sound after you press the Clear key, you can do two more things. Half System Clear If you pressed the Clear key and the error beep does not stop, you can do a Half System Clear.
Page 39: Setting Up Your Cash Register - Advanced
C HAPTER Setting Up Your Cash Register - Advanced This chapter shows you more advanced programming for your cash register. This chapter covers: • Programming Department Keys • Programming PLU Descriptions • Setting the Decimal Points • Setting the Rounding Rates •...
Page 40: Programming Department Keys
Chapter 5: Setting Up Your Cash Register - Advanced Programming Department Keys Departments are a category of merchandise. For example, Department 1 can be Housewares, Department 2 can be Food, Department 3 can be Womens Clothing, and so on. This helps you track what you are selling. Each department can be programmed as taxable or non-taxable, so that if an item needs to be taxed, it is added automatically when you ring up an item in a taxable department.
Page 41 Press this... 00 to 15 and then 0 or up to a 7 digit price A department key Note If you do not want to program a department name, press the Amount Tend/Total key. Skip the next steps. You are done with this department.
Page 42: Setting Standard And Gallonage Mode
Chapter 5: Setting Up Your Cash Register - Advanced 3 Using the round Number keys, press 00000 and then press the Subtotal/w/Tax key. 4 Using the round Number keys, press 0 and then press the Dept 2 key. 5 Press the Amount Tend/Total key. Skip this step if you are going to enter a description.
Page 43: Programming Tax Status
are entered, the error beep sounds and the keypad locks up. For example, to limit ring ups of more than $99.99, set the HDLO to 4. Table 9 High digit lock out (HDLO) values This number... Programming Tax Status Some items must have tax collected by law. You can program your cash register to automatically assign the right amount of tax, based on the department the item is assigned to.
Page 44: Programming Department Preset Price
Chapter 5: Setting Up Your Cash Register - Advanced Table 10 Tax status settings (Continued) This tax status number... Programming Department Preset Price If you do not want to preset a price, a price of 0 must be assigned to that department key.
Page 45: Programming Department Names
Programming Department Keys Programming Department Names A name or description can be assigned to each department key. This name appears on the clerk display and prints when ringing up sales. For example, Clothing can print on the receipt in place of Dept 1, Shoes can print on the receipt in place of Dept 2, Sportswear can print on the receipt in place of Department 3, and so on.
Page 46 Chapter 5: Setting Up Your Cash Register - Advanced Alphanumeric Code Chart Many characters are also available. Use the tables in this section to help you find the ones you need. Use the following table for lower case letters and numbers. If you want to use double width characters, press 01 before each character.
Page 47 Use this table for punctuation and foreign characters. Table 12 Special Characters and Punctuation Character Alpha 583cx User’s Guide abcoffice Code Number Character ¡ ¿ á é í ó ú Ä Ü Ö Ï ü Ñ ñ www.abcoffice.com Programming Department Keys Code Number &...
Page 48: Programming Scrolling Messages
Chapter 5: Setting Up Your Cash Register - Advanced Programming Scrolling Messages Your cash register shows messages that move when you are not using it. You can use the default messages or you can program your own. You can change one or more messages at any time. For example, if you have a new promotion, you can change the Idle 1 message to say something about the promotion.
Page 49: Programming Scrolling Message Display Times
To program a message 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.
Page 50: Setting The Mode Message
Chapter 5: Setting Up Your Cash Register - Advanced Setting the Mode Message MODE message To program the Mode message time setting 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key.
Page 51: Setting The Idle Messages
To program the Sales message stop time setting 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.
Page 52: Setting The Amount Of Time Letters Appear In The Display
Chapter 5: Setting Up Your Cash Register - Advanced Setting the Amount of Time Letters Appear in the Display You can specify the amount of time letters appear in the display. The shorter amount of time, the faster the message scrolls across the display. To program the amount of time letters appears 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
Page 53 Note If you want to use Departments 19 and 20 as credit card keys, they no longer work as department keys until you set Flag 16 back to 0. To program a credit key 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key.
Page 54: Programming Plu Descriptions
Chapter 5: Setting Up Your Cash Register - Advanced Programming PLU Descriptions The Price-Look Up system allows for fast, accurate entry of an item and automatically records the number of items sold. If you want to use the optional barcode reader, you can scan UPC codes to ring up items. A total of 1000 Price Look Up codes (PLUs) are available.
Page 55: Programming Plus With The Barcode Reader
5 Using the round Number keys, press 299 and then press the Department 1 key. For more information about using the department keys, see Assigning Department Number Keys on page 38. 6 Press the keys to spell APPLE, using the Alphanumeric keys or the Alphanumeric Code Chart, if needed.
Page 56: Setting The Decimal Points
Chapter 5: Setting Up Your Cash Register - Advanced 5 Using the round Number keys, press 299 and then press the Department 1 key. The PLU name appears on the display. For more information about using the department keys, see Assigning Department Number Keys on page 38.
Page 57: Setting The Rounding Rates
2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 2 and then press the -%/RA key. Setting the Rounding Rates You may want to sell 2 items for an odd number price.
Page 58: Programming Coupon Discounts
Chapter 5: Setting Up Your Cash Register - Advanced a discount, the discount you enter must always be 4 digits. For example, you enter a 25% discount as 2500. You can also set it so that the Minus Percentage Discount amount is not subtracted from the department totals on the Management Reports.
Page 59 If large number of digits is entered, you hear an error beep and the keypad locks up. For example: To make sure no one can ring up more than $99.99 on the Coupon Discount key, set the HDLO to 4. Table 15 High digit lockout number (HDLO) This number...
Page 60 Chapter 5: Setting Up Your Cash Register - Advanced Table 16 Tax Status Numbers (Continued) Number * the amount after the coupon is deducted To program the Coupon key The following examples show the most commonly used options in programming the Coupon Discount key. Method 1 You can select if no tax is programmed in the cash register or if you want to charge the tax rate on the original amount of an item (the amount...
Page 61: Programming Plus Percentage Add-Ons
2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 000 and then press the Cpn key. Note See page 96 to ring up a coupon sale programmed with Method 1.
Page 62: Programming Flag Options
Chapter 5: Setting Up Your Cash Register - Advanced 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 1000 0 and then press the +%/PO key.
Page 63 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 31 and then press the Void key. Flag #3 is now set with Action 1.
Page 64 Chapter 5: Setting Up Your Cash Register - Advanced Table 17 Flag options (Continued) This Flag number... abcoffice Sets these actions... The Time prints on sales receipts and management reports. The Time does not print on sales receipts and management reports. The Consecutive Number prints on the receipt.
Page 65 Table 17 Flag options (Continued) This Flag number... Alpha 583cx User’s Guide abcoffice Sets these actions... Time appears on the display and prints in 24 hour mode. Time appears on the display and prints in 12 hour (am/pm) mode. Sets the language for the cash register. The options are: English Spanish...
Page 66 Chapter 5: Setting Up Your Cash Register - Advanced Table 17 Flag options (Continued) This Flag number... (Europe Only) (Europe Only) (Europe Only) abcoffice Sets these actions... -% is subtracted and +% is added to department totals on X/Z readings. -% is not subtracted and +% is not added to department totals on X/Z readings.
Page 67 Table 17 Flag options (Continued) This Flag number... Note Flags 28, 30 and 31 do not apply to the U.S. market. Alpha 583cx User’s Guide abcoffice Sets these actions... The Commercial message does not print. The Commercial logo message prints. Second receipt cannot be issued.
Page 68: Ringing Up Sales And Using Training Mode
C HAPTER Ringing up Sales and Using Training Mode After you set up your cash register, ringing up sales is easy. For information about ringing up complicated sales, see Examples on page 90. If you want to learn about using the cash register without affecting the daily total, you can use the Training mode.
Page 69 To ring up straight sales without a PLU number 1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2 position. You are ready to ring up a sale. 2 Using the round Number keys area, type the price of the first item. 3 Press the Department key for that item.
Page 70: Ringing Up Sales With The Barcode Reader
Chapter 6: Ringing up Sales and Using Training Mode Ringing up Sales with the Barcode Reader You can also ring up sales using the optional barcode reader. Before you can ring up sales with the barcode reader, the UPC symbol must be programmed into the cash register with the barcode reader.
Page 71 numbers continue from the last number printed before you entered Training mode. When the cash register is in Training mode, a small light appears in the left digit of the Clerk display. Some transactions may also print DEMO on the receipt. To start Training mode 1 Put the PRG key in the Mode key slot and turn it to the PRG position.
Page 72: Programming Complex Tax Rates
C HAPTER Programming Complex Tax Rates Your cash register can manage complex tax rates and assignments. This chapter explains how to do this. Many people do not need the information in this chapter. If this information does not relate to your business needs, you can skip it. If some information is related to your specific needs, then skip any sections which you do not need to set up your cash register.
Page 73: Setting The Tax Rates
Setting the Tax Rates You can program 4 different tax rates on your cash register. Each tax rate can be linked directly to a department key (see Programming Tax Status on page 37), or by pressing the Tax 1 or Tax 2 keys before ringing up an entry.
Page 74 Chapter 7: Programming Complex Tax Rates 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys area, press 1 and press the Tax 1 key. 4 Using the round Number keys area, press 121 and press the Tax 2 key.
Page 75 To program a First VAT tax rate Example 24: 10% Tax Programming 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key.
Page 76: Running Reports
C HAPTER Running Reports Your cash register includes many reports. In this chapter, we explain: • Programming confirmation • The assigned Department keys • The assigned PLUs • The tax status of departments and PLUs • Management reports, such as sales totals Running the Program Confirmation Report The Program Confirmation Report allows you to check your programming results.
Page 77 An example Program Confirmation Report is show below. The figures shown in this example are randomly selected. Your report shows you the specific information about the programming for your cash register. Note Flags 28, 30 and 31 do not apply to the U.S. market. Table 18 This code...
Page 78: Running The Department Confirmation Report
Chapter 8: Running Reports Running the Department Confirmation Report You can print a report that shows the programmed information for a range of departments. This is helpful if you want to see the programmed names of some of the departments, but do not need to see all other programming information.
Page 79: Running The Department Sales Report
An example PLU Confirmation Report is show below. Your report shows you the specific information about your programming. Running the Department Sales Report The Department Sales Report allows you to check the current sales information for specified departments. To run a Department sales report 1 Put the Z key in the Mode key slot and turn it to the X or Z position.
Page 80: About X Readings
Chapter 8: Running Reports When you are done printing these reports, the information only exists on the cash register tape. You can run almost all reports in the Z position. To prevent someone from accidently printing these reports, a manager password can be set.
Page 81: About Management Reports
About Management Reports The following management reports are available: • Cash-in-Drawer Report - Only available in the X position. Tells you how much cash is in the drawer at the time of the report. • Clerk Report - Prints total sales amounts of each Clerk Number. •...
Page 82: Running A Clerk Report
Chapter 8: Running Reports Running a Clerk Report The Clerk report shows sales by clerk number. For more information about setting clerk numbers, see Setting Clerk Numbers and Names on page 25. • A Clerk report in the X position shows sales up to the current hour. •...
Page 83: Financial Report Example
Note If you use the Z position, the history is reset in the cash register after the report is printed. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.
Page 84 Chapter 8: Running Reports discount (COUPON), minus percentage discount (DISCOUNT), return/refund (REFUND), and void (VOID/CORR). Note The Percentage Discount [-%] must be done after each item, not on the subtotal amount, for the formula given above to balance as shown. The Financial report looks like the following.
Page 85: Running An Hourly Report
To reset the Z2 counter 1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.
Page 86: Running Plu Reports
Chapter 8: Running Reports Running PLU Reports The PLU report shows the quantity and cost of each PLU Number rung up. Only PLUs that had sales will print. Important A PLU Reading must be closed out in the Z position. To print a PLU report 1 Put the Z or PRG key in the Mode key slot and turn it to the X or Z position.
Page 87: Maintenance And Options
C HAPTER Maintenance and Options Follow these steps to make sure your cash register works well. • Your register must remain uncovered when turned on. This allows the electronic components to properly cool. • Use a dust cover when the register is not in operation and the control lock key is turned to the OFF position to protect mechanical components from dust.
Page 88: Optional Accessories
Chapter 9: Maintenance and Options Optional Accessories Your cash register can accommodate optional accessories such as: • Model PS 700 Barcode Scanner. • RegisterLink the cash register to your PC to download your sales information and transfer it to QuickBooks® 2002 or Peachtree® accounting software. These accessories can be easily connected to your register without any extra hardware or software requirements.
Page 89: Using The Battery System
4 Grab the small handle on the right of the print roller. Push the little handle towards the back of the cash register and raise the roller bar up. 5 Lay the end of the paper across the printer as shown. Move the print roller down onto the paper and snap into place.
Page 90 Chapter 9: Maintenance and Options If your cash register is unplugged or if there is a power outage, the batteries keep the information in the memory until you plug the cash register into a power source or the power is restored. To make sure the battery back-up protection is working, replace the batteries at least once a year.
Page 91: Ordering Accessories
Ordering Accessories Table 19 Optional Accessories Item Protective Keytop Cover Replacement 4 Slot Bill Tray & Drawer (Coin Tray not included) Replacement 5 Coin Tray Duplicate Cash Drawer/Journal Lock Key Set 1 set of 2 keys Duplicate Control Lock Key Set 6 keys: PRG-427-023, REG-427-024 &...
Page 92: Troubleshooting
C HAPTER Troubleshooting Select and follow the procedure which best describes what is happening. Error Codes You may see these errors on the display. This table explains what they are and how to fix them. Table 20 The error message... P R I N T E R E R R O R C L E R K #...
Page 93: Sec Code Error Appears In Prg, X Or Z Modes
For example, if the last position you were in was REG, turn the key to the REG position and press the Clear key and then press the Amount Tend Total, Check, or Charge key to complete a sale. If your last position was PRG, turn the key to the PRG position and press the Clear key.
Page 94: The Register Does Not Work At All
• As a last resort, perform a Full System Clear procedure. See Full System Clear on page 89. 2 If needed, contact the ABC Office Customer Support hotline at 1-800-658-8788 for additional assistance. Opening the Drawer When There is no Power If there is no power and you need to open the drawer, make sure the drawer is unlocked by using the 515 Drawer key.
Page 95: Half System Clear
Half System Clear If you cannot get the cash register to respond, try a half system clear. To do a half system clear 1 Turn the Mode key to the OFF position. 2 Unplug the cash register from the power source. 3 Wait 30 seconds.
Page 96: Examples
C HAPTER Examples The examples in this section show how to ring up different types of transactions. A maximum of 7 digits may be used to enter a price. Reminder If Clerk Numbers are programmed, be sure to type the CLERK #, then press the CLERK key, the password and the CHECK key, if programmed, before ringing up a sale.
Page 97 The following examples are in this chapter. • Adding Tax to a Non-Taxable Department • Cash Sale With Tendering Change • Cash Sale Without Tendering Change • Charge Sale • Coupon Discount Sale • Credit Return • Credit Sale • Dept Shift Key •...
Page 98: Sample Receipt
Chapter 11: Examples • Voiding a PLU Multiplication Sale • Voiding a PLU Sale • Voiding a PLU Sale with a Coupon Discount • Voiding a Plu Sale with a Minus Percentage Discount • Voiding a PLU Sale with a Plus Percentage Rate •...
Page 99: Transaction Codes
Transaction Codes The following codes appear on transaction receipts: Table 21 Transaction Codes The code... 1 AMOUNT ADD ON CASH CHANGE CHARGE CHECK Clerk #1 to Clerk #26 COUPON CREDIT DEBIT DISCOUNT DUPLICATE RECEIPT NO SALE PAID OUT PRICE* RECD ACCT REFUND SUBTTL Alpha 583cx User’s Guide...
Page 100: Adding Tax To A Non-Taxable Department
Chapter 11: Examples Table 21 Transaction Codes (Continued) The code... TOTAL VOID/CORR The rest of this chapter shows you example transactions. Reminder Put the REG key in the Mode key slot and turn it to the REG1 position. You are ready to ring up sales. Adding Tax to a Non-Taxable Department Example 26: Assume the Department 2 key is programmed for no tax and the TAX 1 rate is programmed for 6%.
Page 101: Cash Sale Without Tendering Change
You do not need to press the Subtotal key if you do not want the subtotal of a sale to print. 3 Press the 4 In the Number keys area, press 500, and then press the Cash Sale Without Tendering Change Example 28: Ring up a $1.00 item in Department 1.
Page 102: Coupon Discount Sale
Chapter 11: Examples Coupon Discount Sale Example 30: There are various versions of ringing up a Coupon Discount sale. Based on the option selected for the Tax Status Number, select the example below that best serves your needs. Version 1a In the following example, the tax status number for the Coupon key is programmed for the option 00.
Page 103: Credit Return
2 In the Number keys area, press 20 and then press the 3 Press the Credit Return Example 31: Refund $1.00 in Department 1 and credit to a credit card. To ring a credit return 1 Press the 2 In the Number keys area, press 100, and then press the 3 Press the Credit Sale Example 32: Ring up a $1.00 item in Department 1 and $2.00 in Department...
Page 104: Exempting Tax On An Item
Chapter 11: Examples 2 In the Number keys area, press 200, then press the press the 3 In the Number keys area, press 300, and then PRESS the 4 Press the 5 In the Number keys area, press 1000, and then press the key.
Page 105: Gallonage Sales Transaction
2 Press the 3 Press the Gallonage Sales Transaction Example 36: In this example, Department 4 is programmed for Gallonage Mode and is non-taxable. Ring 10.759 gallons at $1.149 per gallon. To ring a gallonage sales transaction 1 In the Number keys area, press 10.579, and then press the 2 In the Number keys area, press 1149, then press the 3 Press the Minus Percentage Discount Sale...
Page 106: Multiplication Of A Department Unit Price
Chapter 11: Examples Version 2 Note When ringing a taxable item with a percentage discount, tax will automatically be charged on the discounted amount, the amount after the percentage discount is deducted. To ring a minus percentage discount sale 1 In the Number keys area, press 100, and then press the 2 Press the Note If the Minus Percentage Discount Rate is NOT programmed, type in the...
Page 107: Multiplying By A Fraction
2 In the Number keys area, press 100, and then press the 3 Press the Note You can use from .01 to 999.99 when ringing up the quantity of an item. Multiplying By A Fraction Example 40: Multiply the quantity of 1.25, as in 1¼ yards of fabric at $1.00 per yard in Department 1.
Page 108: Overriding A Plu Sale
Chapter 11: Examples Overriding a PLU Sale Example 42: If you need to enter a different price than what is programmed into a PLU #: Enter the price 100, press the PLU ALT key, enter the PLU #, then press the PLU key. The word *PRICE* appears above the PLU description or PLU number.
Page 109: Plu Sale With Plu Description
PLU Sale With PLU Description Example 45: PLU #1 has been programmed with the description “APPLE” . To ring a PLU sale with a PLU description 1 In the Number keys area, press 1, and then press the 2 Press the Plus Percentage Sale Example 46: The following are two versions of the Plus Percentage Sale.
Page 110: Received-On-Account Sale
Chapter 11: Examples 2 Press the Note If the Plus Percentage Rate is not pre-programmed, type in the Plus Percentage Rate before pressing the 3 Press the Received-On-Account Sale Example 47: Indicates money put in the cash drawer. Ring up $50.00 to show the beginning cash-in-drawer amount for the day.
Page 111: Return Sale
To register a reference number 1 In the Number keys area, enter the Reference Number up to 10 digits, and then press the 2 In the Number keys area, press 100, and then press the 3 Press the Return Sale Example 50: Refund a $1.00 item in Department 1 and refund a $1.50 item three times in Department 1.
Page 112: Temporarily Overriding A Plu Price
Chapter 11: Examples 2 Press the 3 In the Number keys area, press 500,and then press the 4 Press the Note When using the Split Tendering function, the amount in cash must always be entered first. The sale can also be finalized with the Check key. Substitute Temporarily Overriding a PLU Price Example 52: If you want to enter a different price than what is programmed into a PLU number.
Page 113: Voiding A Coupon Sale
Voiding A Coupon Sale Example 54: Void a $1.00 item in Department 1, void a 20¢ coupon. To void a coupon sale 1 In the Number keys area, press 100, press the 1 In the Number keys area, press 20, press the 2 Press the Voiding a Department Preset Price Example 55: Assume Department 1 is programmed for the price of $1.00 and...
Page 114: Voiding A Department Preset With A Coupon Discount
Chapter 11: Examples Voiding a Department Preset with a Coupon Discount Example 56: Assume Department 1 is programmed for $1.00 and Department 2 is programmed for $2.00. Ring up Department 1 and deduct 20¢, ring up Department 2 and deduct 20¢, then void the Department 1 entry with the 20¢...
Page 115: Voiding A Minus Percentage Discount Sale
3 Press the 4 Press the key. Note If the Minus Percentage Discount Rate is not pre-programmed, type in the discount rate before pressing the Voiding A Minus Percentage Discount Sale Example 58: Void a $1.00 item in Department 1 and void a pre-programmed Minus Percentage Discount Rate of 10%.
Page 116: Voiding A Multiplication Sale
Chapter 11: Examples 3 In the Number keys area, press 2, and then press the 4 Press the 5 Press the 6 Press the 7 In the Number keys area, press 3, and then press the 8 Press the 9 Press the Voiding A Multiplication Sale Example 60: Void a $1.00 item in Department 1 three times.
Page 117: Voiding A Plu Sale
3 Press the Voiding a PLU Sale Example 62: Assume PLU #1 is preset for the price of $1.00 in Department 1. Void PLU #1. To void a PLU sale 1 In the Number keys area, press 1, press the 2 Press the Voiding a PLU Sale with a Coupon Discount Example 63: Assume PLU #1 is preset for the price of $1.00 in Department 1...
Page 118: Voiding A Plu Sale With A Minus Percentage Discount
Chapter 11: Examples Voiding a Plu Sale with a Minus Percentage Discount Example 64: Assume PLU #1 is preset for the price of $1.00 in Department 1 and the then void this entry. To void a PLU sale with a minus percentage discount 1 In the Number keys area, press 1, press the 2 Press the If the Minus Percentage Discount is not pre-programmed, type the...
Page 119: Voiding A Plus Percentage Sale
Voiding a Plus Percentage Sale Example 66: Void a $1.00 item in Department 1 and void a pre-programmed Plus Percentage Rate of 10%. To void a PLUs percentage sale 1 In the Number keys area, press 100, press the 2 Press the Note If the Plus Percentage rate is NOT pre-programmed, type in the Plus Percentage Rate before pressing the +%/PO key.
Page 120: A Calculating State Tax Table Codes
A PPENDIX Calculating State Tax Table Codes This appendix shows you how to program your cash register for state tax. Check the Royal website at www.royal.com for the established state tax table rates. The State Tax Code represents a series of codes which are derived from your State's Retail Tax Chart to give you the highest level of accuracy in charging sales and other taxes.
Page 121 from .32 to .54 is taxed two cents. The tax table progresses in a similar pattern. To calculate your tax rate 1 Using The Worksheet on page 119, complete Step A with the appropriate amounts from your state's Retail Tax Chart. 2 For the following, see the Example Tax Chart, Step B: The difference between the starting amounts of each consecutive tax bracket is called a breakpoint.
Page 122 Appendix A: Calculating State Tax Table Codes • The Number 1 - The programming mode for a tax table is 1. When programming any tax table code this number does not change. For example: If the base tax is .12 cents: Type 121, then press Tax 2. The display shows 1.21.
Page 123 Example: Irregular breakpoint sequence: 13, 19, 23, 27, 27, 1029 Table 22 Type... 1029 Using The Worksheet, complete Step E. 6 For the following, see the Example Tax Chart, Step F: In PRG position, type the individual breakpoints of the Regular breakpoint pattern and press the Tax 2 key after each breakpoint.
Page 124: Example Tax Chart
Appendix A: Calculating State Tax Table Codes Example Tax Chart The following is an example of how a tax chart can look. Note A total of 63 breakpoints can be programmed on this cash register. abcoffice Alpha 583cx User’s Guide www.abcoffice.com 1-800-658-8788...
Page 125: The Worksheet
Calculating Your Tax The Worksheet Write down your results as you go. Alpha 583cx User’s Guide abcoffice www.abcoffice.com 1-800-658-8788...
Page 126: Programming The State Tax
Appendix A: Calculating State Tax Table Codes Programming the State Tax You need to get a copy of your state's Retail Tax Chart so you can know the base tax amount. The base tax amount is the maximum price where no tax is charged.
Page 127: B Gst/Pst System For Canada
A PPENDIX GST/PST System for Canada This appendix explains programming GST or PST for taxation in Canada. Before you can use GST or PST, you must first program Flag 13. For more information about programming flags, see Programming Flag Options on page 56.
Page 128 Appendix B: GST/PST System for Canada Note Where you see an asterisk (*) in the following steps, enter a preset price or press 0. 3 Program Tax 1 as 7%: Press 1 + Tax 1 + 7000 + Tax 2 4 Program Tax 2 as 8%: Press 2 + Tax 1 + 8000 + Tax 2 5 Link Tax 1 (7% GST) to a Department key:...
Page 129 6 Link Tax 3 (8% PST) to a Department key: Press 00003 + ST/W/TAX + 0* + Dept Key 7 Type the name of the Department, using the Department keys. For more information about using the Department keys to type letters, see Setting Alphanumeric Descriptions on page 17.
Page 130: C Product Information
A PPENDIX Product Information Specifications and Safety Table 24 Specifications And Safety Feature Type Display Capacity Printer Ink Source Paper Supply Memory Battery Protection Technology Power Consumption Operating Temperature Dimensions Weight abcoffice Description Electronic cash register One line alphanumeric display 7 digit input and 10 digit readout Thermal printer Thermal alphanumeric printer - no ribbon needed...
Page 131: Safety Notice
• The power outlet for this cash register must be located near the unit and be easily accessible. • Do not use this cash register outdoors in the rain or near any source of liquid, such as a pool. FCC Warning This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual, may cause interference to radio communications.
Page 132: Description Tables
Description Tables The following table shows the various text your cash register prints in the languages programmed in your cash register. Table 25 Language Descriptions ENGLISH SPANISH COUPON CUPON DISCOUNT DESCUENTO ADD ON INCREMENTO CHARGE CARGO VOID/CORR ANUL/CORRC SUBTTL SUBTOTAL CHANGE CAMBIO CASH...
Page 133 Appendix C: Product Information Table 25 Language Descriptions (Continued) ENGLISH SPANISH COUPON TL-CUPON DISCOUNT DESCUENTO ADD ON TL-INCREM CHARGE CARGO VOID/CORR ANUL/CORRC RECD ACCT CUENTA PAID OUT SALIDAS NO SALE NO VENTA CHECK CHEQUE DEPTTL TOTAL DPTO REFUND REEMBOLSO TAX 1 TAX 2 TAX 3 TAX 4...
Page 134 Table 25 Language Descriptions (Continued) ENGLISH SPANISH TOTAL TOTAL TOTAL TOTAL CLERK DEPENDIEN C-I-D METAL CAJA NETO GROSS BRUTO MC #: YOUR RECEPIT SU RECIDO THANK YOU GRACIAS DEPT DPTO CLERK DEPENDIENTE TIME HORA CREDIT-1 CRED-1 CREDIT-2 CRED-2 PLU No PLU No Alpha 583cx User’s Guide abcoffice...
Page 135 Index about management reports 75 X readings 74 Z readings 74 accessories optional 82 ordering 85 alphanumeric code chart 18, 40 amount of time messages appear barcode reader installing 6 programming 6 programming PLUs 49 ringing up sales 64 setting up PLUs 49 batteries locating 3 putting in 3...
Page 136: Index
department preset price programming 38 description tables 127 languages 127 discounts programming 51 display messages programming 42 programming display time 43 double wide characters programming 20 receipts 20 error codes 31 error sounds 31 errors clearing 31 fixing 31 example adding tax to a non taxable department 94 cash sale with tendering...
Page 137 Index opening cash drawer 14 customer display 10 optional accessories 82 ordering accessories 85 supplies 2 paper roll installing 5 parts, ordering 85 passwords clerk, setting 25 manager 28 setting manager 28 setting X 28 PLU description programming 48 PLUs programming the barcode scanner 49 programming...
Page 138 single wide characters programming 20 receipts 20 software for your cash register 82 specifying tax rates 67 store logos double wide characters 20 programming 21 single wide characters 20 worksheet 21 store messages programming 21 supplies, ordering 2 tables, description 127 tax chart, example 118 tax rates Canadian 67, 121–123...

Royal Alpha 583cx User Manual

1 Welcome

2 Getting Started

3 Getting to Know the Cash Register

4 Setting up Your Cash Register - the Basics

5 Setting up Your Cash Register - Advanced

6 Ringing up Sales and Using Training Mode

7 Programming Complex Tax Rates

8 Running Reports

9 Maintenance and Options

10 Troubleshooting

11 Examples

A Calculating State Tax Table Codes

B GST/PST System for Canada

C Product Information

Index

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