Lifescan Blood Glucose Meter User Manual page 62

NOTE: If the actions listed below do not resolve the error, call the OneTouch
ERROR POTENTIAL PROBLEM
The meter detected a
temperature
problem.
WHAT TO DO
1. Repeat the test with a new test strip. Make sure the
meter and test strip are at room temperature.
◆
Do not apply heat or cold to the meter.
If you continue to get any error message,
N o t e :
compare the colour of the test strip confirmation dot
to the Colour Chart on the test strip vial. If the glucose
level is very low (2.8 mmol/L) or very high
(19.4 mmol/L), follow the advice of your Healthcare
Professional.
2. If these actions do not resolve the error, call the
OneTouch ® Customer Care Line at 1 800 663–5521.
53
® Customer Care Line at 1 800 663-5521.