Lifescan Blood Glucose Meter User Manual page 60

NOTE: If the actions listed below do not resolve the error, call the OneTouch
ERROR POTENTIAL PROBLEM
The meter detected
Er 2
a problem with the
continued
test strip.
WHAT TO DO
◆
Apply the sample to the pink test square only.
◆
Make sure the confirmation dot turns completely blue.
◆
Wait approximately 1 minute, but not more than 2
minutes, after applying sample before inserting the
test strip into the meter.
◆
Do not alter the test strips.
If you continue to get any error message, compare
Note:
the colour of the test strip confirmation dot to the
Colour Chart on the test strip vial. If the glucose level is
very low (2.8 mmol/L) or very high (19.4 mmol/L),
follow the advice of your Healthcare Professional.
◆
Clean the meter and repeat the test with a new
test strip. See Caring for Your Meter for more
information.
If these actions do not resolve the error, call the
2.
® Customer Care Line at 1 800 663–5521.
OneTouch
51
® Customer Care Line at 1 800 663-5521.