Oki C911dn Troubleshooting Manual page 43

C911dn/c931dn/c941dn troubleshooting guide
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Symptom
Print data is not sent.
Abnormal sound.
Resonant sound.
Printing does not start
immediately.
Printing stops in between.
Not enough memory.
Slow printing.
Display of the printer driver is
abnormal. (Mac OS X)
Cause
LAN Cable/USB Cable is
damaged.
Computer had timed out.
Device is tilted.
While temperature inside the
device has increased, printing
is done on a narrow paper or a
thick paper.
Device is warming up for
returning from the power
saving mode or auto power off.
Cleaning of image drum may
be in progress.
Temperature adjustment of the
fuser unit is under progress.
Processing of data from other
interface is in progress.
Temperature is adjusted
because temperature of the
fuser unit increased due to
continuous printing.
Temperature is adjusted
because temperature inside
the device increased due to
continuous printing for long
time.
Inadequate memory of the
printer due to large printing
data
Printing process is also done at
the computer side.
Select [ProQ/High Quality] in
the [Job Options] tab of the
printer driver.
Complicated print data.
Printer driver may not be
functioning correctly.
- 43 -
Troubleshooting
Connect a new cable.
Increase the length of timeout.
Install on a stable and a flat
surface.
Device has not broken down.
Use the device as it is.
Please wait.
When you do not want to use
auto power off, select [Admin
Setup]>[Power Setup]>[Sleep]/
[Auto Power Off], and disable
both the modes.
Please wait.
Please wait.
Wait until the printing is
complete.
Please wait.
Printing will automatically
start again once temperature
of the fuser unit has become
appropriate.
Please wait.
Printing will automatically start
again once temperature of the
printer has become appropriate.
Print after lowering the quality
of printer driver.
User a computer with fast
processing speed.
In the [Advanced] tab of the
printer driver,
select [Fine/
Detail(1200x1200dpi)]
or [Normal (600x600dpi)].
Select simple print data.
Delete the printer driver once,
and re-install it.
Printing Troubles
Reference
pages
-
1
-
Basic
-
2
Advanced
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-
-
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-
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Advanced
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