When A Message Related To Paper Appears - Oki C911dn Troubleshooting Manual

When a message related to paper appears

z
When paper type/size set in the printer tray differs from the printer driver specification, message such
as "Replace paper" and "Paper size error has occurred" will appear, and the <ATTENTION> lamp will
blink.
Messages related to paper and error codes, cause of errors and their resolutions, and status of the
<ATTENTION> lamp is described below.
Besides, when "Please see HELP for details" is shown in the message, pressing the [HELP] button in the
operation panel will show the solution procedure, and you can easily solve the process according to the
guidance. Refer to "Operating the Help screen"(P.13)
Memo
z Meanings of the symbols used in the error messages are as follows.
– [TRAY]: Tray 1, Tray 2 to Tray 5 (Displayed when the option of additional tray units is mounted.), either of the MP trays will
be displayed.
– [MEDIA_SIZE]: Paper size is displayed.
– [MEDIA_TYPE]: Paper type is displayed.
Message displayed on the
Category
liquid crystal panel
Load paper Please change [TRAY] paper
Ensure [MEDIA_SIZE], [MEDIA_TYPE]
is installed, press OK button
If printing fails, cancel and re-adjust
tray settings
Pressing OK will print using current
paper tray settings
Please see HELP for details
Please change [TRAY] paper
Ensure [MEDIA_SIZE], [MEDIA_TYPE]
is installed, press OK button
Please see HELP for details
Change [MEDIA_SIZE], [MEDIA_TYPE]
in MPTray
Ensure [MEDIA_SIZE], [MEDIA_TYPE]
is installed, press OK button
Please see HELP for details
Empty [Tray] Empty
Set [MEDIA_SIZE]
Please see HELP for details
MPTray Empty
Set [MEDIA_SIZE]
Please see HELP for details

When a message related to paper appears

for details.
Error <ATTENTION>
Causes and Troubleshooting
code lamp
461 Blinking The size of the paper in the tray, or
462 the paper size and the paper type,
463 are different from the printer driver
464 specifications.
465 Set the paper having size or type
shown in the message.
Printing will start if the paper size is
matching.
661 Blinking The type of paper in the tray is
662 different from the specifications of the
663 printer driver.
664 Set the paper having size or type
665 shown in the message.
660 Blinking The type of paper in the MP tray
460 is different from the print driver
specifications.
Set the paper having size or type
shown in the message.
491 Blinking Tray shown in the message is empty.
492 Set the paper having size or type
493 shown in the message.
494
495
490 Blinking The MP tray is empty.
Set the paper having size or type
shown in the message.
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