Reporting Safety Defects (U.s. Only); Reporting Safety Defects (Canada Only) - Lincoln MKZ Hybrid Owner's Manual

Obtaining a French Owner's
Manual
French Owner's Manual can be
obtained from your authorized dealer
or by contacting Helm, Incorporated
using the contact information listed
previously in this section.
REPORTING SAFETY
DEFECTS (U.S. ONLY)
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If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.
Website http://www.tc.gc.ca/eng/roadsafety/menu.htm
Phone 1–800–333–0510
MKZ (CC9)
Customer Assistance
Transport Canada Contact Information
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
dealer, or Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY
DEFECTS (CANADA ONLY)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform Transport
Canada.
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