Page 1 2 0 1 4 M K Z H y b r i d y b r i d O w n e r ’ s M a n u a l lincolnowner.com lincolncanada.com October 2013 Second Printing Owner’s Manual Lincoln MKZ Hybrid Litho in U.S.A. EH6J 19A321 EA...
Page 2 The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.
Page 3: Table Of Contents
Symbols Glossary..........7 Driver and Passenger Airbags....40 Data Recording..........9 Front Passenger Sensing System...41 California Proposition 65......11 Side Airbags..........43 Perchlorate.............11 Driver Knee Airbag........45 Lincoln Credit..........11 Side Curtain Airbags........45 Replacement Parts Recommendation........12 Crash Sensors and Airbag Indicator............46 Special Notices..........12 Airbag Disposal...........47 Mobile Communications Equipment..........13...
Page 4 Table of Contents Anti-Theft Alarm..........68 Instrument Cluster Gauges............89 Steering Wheel Warning Lamps and Indicators....91 Adjusting the Steering Wheel....70 Audible Warnings and Indicators...95 Audio Control..........71 Voice Control..........72 Information Displays Cruise Control..........72 General Information........97 Information Display Control.....72 Information Messages......109 Heated Steering Wheel......73 Climate Control Wipers and Washers Automatic Climate Control.....124...
Page 5 Table of Contents Electric Parking Brake......175 Storage Compartments Hill Start Assist...........177 Center Console.........146 Overhead Console........146 Traction Control Starting and Stopping the Principle of Operation......179 Engine Using Traction Control......179 General Information........147 Stability Control Keyless Starting.........147 Principle of Operation......180 Starting a Gasoline Engine.....148 Using Stability Control......181 Engine Block Heater........150 Parking Aids...
Page 6 Table of Contents Towing the Vehicle on Four Maintenance Wheels...........222 General Information.........251 Opening and Closing the Hood...252 Driving Hints Under Hood Overview - 2.0L Breaking-In..........223 Hybrid.............252 Economical Driving........223 Engine Oil Dipstick........254 Driving Through Water......223 Engine Oil Check........254 Floor Mats..........224 Oil Change Indicator Reset....254 Engine Coolant Check......255 Roadside Emergencies Automatic Transmission Fluid...
Page 7 Table of Contents Repairing Minor Paint Damage.....272 Accessories Cleaning the Alloy Wheels....272 Accessories..........389 Vehicle Storage........273 Appendices Wheels and Tires End User License Agreement....391 Temporary Mobility Kit......276 Tire Care............282 Ford Extended Service Plan (ESP) Using Snow Chains.........296 Tire Pressure Monitoring System..296 Ford Extended Service Plan (ESP)..409 Technical Specifications......301 Scheduled Maintenance...
Page 8 MKZ (CC9)
Page 9: Introduction
ABOUT THIS MANUAL your vehicle. It is an integral part of the vehicle. Thank you for choosing Lincoln. We recommend that you take some time to This manual may qualify the location of a get to know your vehicle by reading this component as left-hand side or right-hand manual.
Page 10 Introduction Air conditioning system Engine air filter E162384 Anti-lock braking system Engine coolant Avoid smoking, flames or sparks Engine coolant temperature Battery Engine oil Battery acid Explosive gas Brake fluid - non petroleum Fan warning based Brake system Fasten safety belt Cabin air filter Front airbag Check fuel cap...
Page 11: Data Recording
Introduction Interior luggage compartment Side airbag release Shield the eyes Jack E167012 Stability control Keep out of reach of children E161353 Lighting control Windshield wash and wipe Low tire pressure warning DATA RECORDING Maintain correct fluid level Service Data Recording Service data recorders in your vehicle are Note operating instructions capable of collecting and storing...
Page 12: Event Data Recording
Introduction information may also be accessed Note: Event data recorder data is electronically by Ford Motor Company and recorded by your vehicle only if a Ford authorized service facilities, and that non-trivial crash situation occurs; no data the diagnostic information may be used is recorded by the event data recorder for any purpose.
Page 13: California Proposition 65
LINCOLN CREDIT sensors to collect the vehicle’s current location, travel direction, and speed Lincoln Automotive Financial Services (“vehicle travel information”), only to help offers a full range of financing and lease provide you with the directions, traffic plans to help you acquire your vehicle.
Page 14: Replacement Parts Recommendation
Introduction For more information regarding Lincoln vehicle development we validate these Automotive Financial Services, as well as parts deliver the intended level of access Account Manager, please go to protection as a whole system. A great way www.LincolnAFS.com. to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.
Page 15: Mobile Communications Equipment
Introduction EXPORT UNIQUE OPTIONS WARNINGS Front seat mounted rear-facing child For your particular global region, your or infant seats should NEVER be vehicle may be equipped with features placed in front of an active passenger and options that are different from the airbag.
Page 16: Child Safety
Child Safety GENERAL INFORMATION WARNINGS checking with a NHTSA Certified Child See the following sections for directions Passenger Safety Technician (CPST) and on how to properly use safety restraints consult your pediatrician to make sure for children. your child seat is appropriate for your child, and is compatible with and properly WARNINGS installed in your vehicle.
Page 17: Child Safety
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or less Use a child safety seat toddlers (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).
Page 18: Installing Child Seats
Child Safety • You are required by law to properly Use a child safety seat (sometimes called use safety seats for infants and an infant carrier, convertible seat, or toddlers in the United States and toddler seat) for infants, toddlers, or Canada.
Page 19 Child Safety • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling. • Place the vehicle seat upon which the child seat will be installed in the upright position.
Page 20 Child Safety 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
Page 21 Child Safety 1. Position the child safety seat in a seat with a combination lap and shoulder belt. E142534 Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is E146522 securely held in place.
Page 22 Child Safety Note: Unlike the standard safety belt, the inflatable safety belt's unique lap portion locks the child seat for installation. The ability for the shoulder portion of the belt to move freely is normal, even after the lap belt has been put into the automatic locking mode.
Page 23 Child Safety Using Lower Anchors and Tethers restraint. It also helps to achieve the for CHildren (LATCH) proper snugness of the child seat to your vehicle. Sometimes, a slight lean WARNINGS toward the buckle will additionally help to remove remaining slack from the Never attach two child safety seats belt.
Page 24 Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat E142535 manufacturer's instructions permit and...
Page 25 Child Safety Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat.
Page 26: Booster Seats
Child Safety 2. Locate the correct anchor for the Use a belt-positioning booster seat for selected seating position, then open children who have outgrown or no longer the tether anchor cover. properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 pounds (18 kilograms) and 80...
Page 27 Child Safety Always use booster seats in conjunction with your vehicle lap and shoulder belt. Types of Booster Seats E70710 • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately E68924 supports your child's head, a high back booster seat would be a better choice.
Page 28: Child Seat Positioning
Child Safety E142596 E142597 WARNINGS If the booster seat slides on the vehicle back. When possible, all children age 12 seat upon which it is being used, placing and under should be properly restrained a rubberized mesh sold as shelf or carpet in a rear seating position.
Page 29 Child Safety WARNINGS WARNINGS manufacturer. A safety seat that is Always restrain an unoccupied child improperly installed or utilized, is seat or booster seat. These objects inappropriate for your child's height, age, may become projectiles in a crash or or weight or does not properly fit the child sudden stop, which may increase the risk may increase the risk of serious injury or of serious injury.
Page 30: Child Safety Locks
Child Safety Note: The child seat must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Seats (page 129). CHILD SAFETY LOCKS When these locks are set, the rear doors cannot be opened from the inside.
Page 31: Safety Belts
Safety Belts PRINCIPLE OF OPERATION WARNINGS Each seating position in your vehicle WARNINGS has a specific safety belt assembly which is made up of one buckle and one Always drive and ride with your seat tongue that are designed to be used as a back upright and the lap belt snug pair.
Page 32: Fastening The Safety Belts
Safety Belts • height adjuster at the front outboard seating positions. • safety belt pretensioner at the front outboard seating positions. • belt tension sensor at the front outboard passenger seating position. E142587 • Safety belt warning light and chime. 1.
Page 33: Restraint Of Pregnant Women
Safety Belts Restraint of Pregnant Women Safety Belt Locking Modes WARNING WARNINGS After any vehicle crash, the safety Always ride and drive with your belt system at all passenger seating seatback upright and the safety belt positions must be checked by an properly fastened.
Page 34: Safety Belts
Safety Belts In addition, the retractor is designed to 2. Grasp the shoulder portion and pull lock if the webbing is pulled out too downward until the entire belt is pulled quickly. If this occurs, let the belt retract out. As the belt retracts, you will hear slightly and pull webbing out again in a a clicking sound.
Page 35 Safety Belts Rear Inflatable Safety Belt (If Equipped) WARNING Do not attempt to service, repair, or modify the rear inflatable safety belt. The rear inflatable safety belts are fitted in the shoulder portion of the safety belts of the second-row outboard seating positions.
Page 36: Safety Belt Height Adjustment
Safety Belts The rear inflatable safety belts are SAFETY BELT HEIGHT designed to inflate in frontal or near-frontal ADJUSTMENT crashes and some side impact crashes. The fact that the rear inflatable safety belt WARNING did not inflate in a crash does not mean that something is wrong with the system.
Page 37: Safety Belt Warning Lamp And Indicator Chime
Safety Belts This lamp illuminates and an SAFETY BELT WARNING LAMP audible warning will sound if the AND INDICATOR CHIME driver's safety belt has not been fastened when the vehicle's ignition is turned on. Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds...
Page 38 Safety Belts If... Then... The driver's and front passenger's safety The Belt-Minder feature will not activate. belts are buckled before the ignition is turned on or less than 1-2 minutes have elapsed since the ignition has been turned on... The driver's or front passenger's safety belt The Belt-Minder feature is activated - the is not buckled when the vehicle has safety belt warning light illuminates and the...
Page 39: Child Restraint And Safety Belt Maintenance
Safety Belts 1. Turn the ignition on. Do not start the back (if equipped), rear inflatable safety vehicle. belts (if equipped), child safety seat LATCH and tether anchors, and attaching 2. Wait until the safety belt warning light hardware, should be inspected after a turns off (about one minute).
Page 40: Personal Safety System
Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk deployment strategy of your vehicle’s of airbag-related injuries.
Page 41: Supplementary Restraints System
Supplementary Restraints System PRINCIPLE OF OPERATION WARNINGS If the airbag has deployed, the WARNINGS airbag will not function again and must be replaced immediately. If the Airbags do not inflate slowly or airbag is not replaced, the unrepaired area gently, and the risk of injury from a will increase the risk of injury in a crash.
Page 42: Driver And Passenger Airbags
Supplementary Restraints System not properly restrained or are otherwise The driver and front passenger airbags out of position at the time of airbag will deploy during significant frontal and deployment. Thus, it is extremely important near frontal crashes. that occupants be properly restrained as The driver and passenger front airbag far away from the airbag module as system consists of:...
Page 43: Front Passenger Sensing System
Supplementary Restraints System of injury in a crash event. For example, if FRONT PASSENGER SENSING an occupant slouches, lies down, turns SYSTEM sideways, sits forward, leans forward or sideways, or puts one or both feet up, the WARNINGS chance of injury during a crash is greatly Even with Advanced Restraints increased.
Page 44: Supplementary Restraints System
Supplementary Restraints System The front passenger sensing system uses The front passenger sensing system is a passenger airbag status indicator that designed to enable (may inflate) the front will illuminate indicating that the front passenger's frontal airbag anytime the passenger frontal airbag is either ON system senses that a person of adult size (enabled) or OFF (disabled).
Page 45: Side Airbags
Supplementary Restraints System Occupant Passenger airbag status Passenger airbag indicator Empty OFF: Lit Disabled ON: Unlit Child OFF: Lit Disabled ON: Unlit Adult OFF: Unlit Enabled ON: Lit Note: When the passenger airbag status To know if the front passenger indicator OFF light is illuminated, the sensing system is operating passenger (seat mounted) side airbag may...
Page 46 Supplementary Restraints System WARNINGS Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident. Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.
Page 47: Driver Knee Airbag
Supplementary Restraints System DRIVER KNEE AIRBAG WARNINGS Do not attempt to service, repair, or A driver’s and passenger’s knee airbag is modify the side curtain airbags, its located under or within the instrument fuses, the A, B, or C pillar trim, or the panel.
Page 48: Crash Sensors And Airbag Indicator
Supplementary Restraints System CRASH SENSORS AND AIRBAG INDICATOR WARNING Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, E75004 increasing the risk of injury. Do not modify the front end of the vehicle.
Page 49: Airbag Disposal
Supplementary Restraints System • The readiness light will either flash or • The knee airbag(s) may deploy based stay lit. on crash severity and occupant conditions. • A series of five beeps will be heard. The tone pattern will repeat •...
Page 50: Keys And Remote Controls
Keys and Remote Controls Note: Make sure to lock your vehicle GENERAL INFORMATION ON before leaving it unattended. RADIO FREQUENCIES Note: If you are in range, the remote control will operate if you press any button This device complies with Part 15 of the unintentionally.
Page 51: Replacing The Battery
Keys and Remote Controls Your intelligent access keys to operate the Note: Do not wipe off any grease on the power locks and the remote start system. battery terminals or on the back surface The key must be in your vehicle to activate of the circuit board.
Page 52: Car Finder
Keys and Remote Controls Remote Start 2. Insert a coin into the slot and twist to separate the housing. WARNING To avoid exhaust fumes, do not use remote start if your vehicle is parked indoors or areas that are not well ventilated.
Page 53: Keys And Remote Controls
Keys and Remote Controls Remote Control Feedback 2. Press the remote start button twice. The exterior lamps will flash twice. An LED on the remote control provides The horn will sound if the system fails to status feedback of remote start or stop start, unless quiet start is on.
Page 54: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Turning the Vehicle Off After Remote Starting Press the button once. The parking lamps will turn off. E138625 You may have to be closer to the vehicle than when starting due to ground reflection and the added noise of the running vehicle.
Page 55: Mykey
MyKey • Belt-Minder. You cannot disable this PRINCIPLE OF OPERATION feature. The audio system will mute when the front seat occupants’ safety MyKey allows you to program keys with belts are not fastened. restricted driving modes to promote good driving habits. All but one of the keys •...
Page 56: Creating A Mykey
MyKey • Audio system maximum volume of You can also program configurable 45%. A message will be shown in the settings for the key(s). See display when you attempt to exceed Programming/Changing Configurable the limited volume. Also, the Settings. speed-sensitive or compensated Programming/Changing automatic volume control will be Configurable Settings...
Page 57: Checking Mykey System Status
MyKey To clear all MyKeys of all MyKey settings, NUMBER OF MYKEY(S) use the information display to do the Indicates the number of MyKeys following: programmed to your vehicle. Use this 1. Access the main menu and select feature to detect how many MyKeys you Settings, then MyKey.
Page 58 MyKey Condition Potential Causes · Vehicles with push-button start: The intelli- gent access key fob is not positioned correctly next to the steering column. See Keyless Starting (page 147). · SecuriLock passive anti-theft system is disabled or in unlimited mode. ·...
Page 59 MyKey Condition Potential Causes MyKey total includes one additional · An unknown key or fob has been created as key. a MyKey. · The vehicle has a remote start system. See Using MyKey With Remote Start Systems (page 55). Admin key total includes one additional ·...
Page 60: Locks
Locks Rear Door Unlocking and Opening LOCKING AND UNLOCKING Pull the interior door release handle twice You can use the power door lock control to unlock and open the rear door. The first or the remote control to lock and unlock pull unlocks the door and the second pull your vehicle.
Page 61: Activating Intelligent Access
Locks Press the button again within three seconds to confirm that all the doors are closed. The doors will lock again, the horn will sound and the turn signals will illuminate if all the doors and the luggage compartment are closed. Mislock If any door or the luggage compartment is open, or if the hood is open on vehicles...
Page 62: Autolock Feature
Locks Autolock Feature When you electronically lock your vehicle (with any door open, vehicle in park and The autolock feature will lock all the doors ignition off), your vehicle will search for an when: intelligent access key in the passenger compartment after you close the last door.
Page 63: Battery Saver
Locks Battery Saver Enabling or Disabling Note: You can enable or disable the If you leave the courtesy lamps, dome autolock and autounlock features lamps or headlamps on, the battery saver independently of each other. will shut them off 10 minutes after you switch the ignition off.
Page 64: Power Decklid (If Equipped)
Locks Press the release button above the license If the decklid reverses or starts to close plate to unlatch the trunk. Your vehicle after an open request, you will hear a fast must be unlocked or have an intelligent continuous chime. This indicates excessive access transmitter within 3 feet (1 meter) load on the decklid or a possible torsion of the trunk.
Page 65: Keyless Entry
Locks With the Decklid Close Button KEYLESS ENTRY Press the button inside the SECURICODE KEYLESS ENTRY decklid on the left side. KEYPAD E173217 The keypad is located near the driver Obstacle Detection window. It is invisible until touched and The decklid will reverse to full open if it then it lights up so you can see and touch detects an obstacle while closing.
Page 66 Locks Recalling Memory Positions You can operate the keypad with the factory-set 5-digit entry code. The code is The programmed entry codes will recall located on the owner’s wallet card in the driver memory positions as follows: glove box and is available from an authorized dealer.
Page 67: Interior Luggage Compartment Release
Locks Unlocking and Locking the Doors To Unlock the Driver Door Enter the factory-set 5-digit code or your personal code. You must press each number within five seconds of each other. The interior lamps will illuminate. Note: All doors will unlock if you enable the all-door unlocking mode.
Page 68 Locks The handle is located inside the luggage WARNINGS compartment either on the luggage Do not leave children, unreliable compartment door (lid) or near the tail adults, or animals unattended in the lamps. It is composed of a material that vehicle.
Page 69: Security
Security Automatic Disarming PASSIVE ANTI-THEFT SYSTEM Switching the ignition on with a coded key Note: The system is not compatible with disarms your vehicle. non-Ford aftermarket remote start systems. Use of these systems may result Replacement Keys in vehicle starting problems and a loss of Note: Your vehicle comes equipped with security protection.
Page 70: Anti-Theft Alarm
Security Make sure that your vehicle is off before 7. Place the unprogrammed intelligent beginning this procedure. Make sure that access key in the backup slot and you close all the doors before beginning press the push button ignition switch. and that they remain closed throughout Programming is now complete.
Page 71 Security • Unlock the doors or luggage compartment with the remote control or keyless entry keypad. • Switch the ignition on or start the vehicle. • Use a key in the driver’s door to unlock the vehicle, then switch the ignition on within 12 seconds.
Page 72: Steering Wheel
Steering Wheel Power Tilt and Telescope Steering ADJUSTING THE STEERING Column (If Equipped) WHEEL WARNING WARNING Do not adjust the steering wheel Do not adjust the steering wheel when your vehicle is moving. when your vehicle is moving. Note: Make sure that you are sitting in the Note: Make sure that you are sitting in the correct position.
Page 73: Audio Control
Steering Wheel Easy Entry and Exit Feature AUDIO CONTROL (IF EQUIPPED) When you switch the ignition off, the You can operate the following functions steering column will move to the full up with the control: position to allow extra room to exit your vehicle.
Page 74: Voice Control
Steering Wheel Type 2 VOICE CONTROL (IF EQUIPPED) E145977 E145980 See Cruise Control (page 191). Voice recognition End a call INFORMATION DISPLAY CONTROL Answer a call See MyLincoln Touch (page 313). CRUISE CONTROL Type 1 E145981 See Information Displays (page 97). Cluster Display Control Features E145976 E145982...
Page 75: Heated Steering Wheel
Steering Wheel Use this control to access some of the MyLincoln Touch features in the information display. Navigate through the screen and press OK to select. See MyLincoln Touch (page 313). HEATED STEERING WHEEL EQUIPPED) See MyLincoln Touch (page 313). MKZ (CC9)
Page 76: Wipers And Washers
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure you switch off the windshield wipers before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
Page 77: Windshield Washers
Wipers and Washers Note: If you switch autolamps on in The autowipers feature uses a rain sensor. conjunction with autowipers, your low You will find it in the area around the beam headlamps will illuminate interior mirror. The rain sensor monitors automatically when the rain sensor the amount of moisture on the windshield activates the windshield wipers...
Page 78: Wipers And Washers
Wipers and Washers To operate the washers and spray the windshield, pull the lever toward you. A wipe will occur a few seconds after washing to clear any remaining washer fluid. This feature can be switched on or off in the information display. See General Information (page 97).
Page 79: Lighting
Lighting Headlamp Flasher LIGHTING CONTROL E162680 E142449 Pull the lever toward you slightly and release it to flash the headlamps. Parking lamps, instrument panel lamps, license plate lamps and AUTOLAMPS (IF EQUIPPED) tail lamps Headlamps High Beams E142451 The headlamps will switch on and off automatically in low light situations or during inclement weather.
Page 80: Instrument Lighting Dimmer
Lighting When the headlamp switch is in the Autolamps position, the windshield wiper activated exterior lamps will turn on within 10 seconds when you switch the windshield wipers on. The exterior lamps will turn off approximately 60 seconds after you switch the windshield wipers off. This feature does not turn on the exterior lamps: •...
Page 81: Daytime Running Lamps
Lighting Note: If the system detects a blockage DAYTIME RUNNING LAMPS such as bird droppings, bug splatter, snow EQUIPPED) or ice, and you do not observe changes, the system will go into low beam mode WARNING until you clear the blockage. A message may also appear in the instrument cluster Always remember to switch your display noting the front camera is blocked.
Page 82: Front Fog Lamps
Lighting • the ambient light level is high enough When the automatic control has activated that high beams are not required the high beams, pushing or pulling the stalk will provide a temporary override to • the system detects severe rain, snow low beam.
Page 83: Direction Indicators
Lighting The system has a power-up movement check feature. When the vehicle is started, the lamps track left to right, then back to center to alert the driver that the system is working properly. DIRECTION INDICATORS E162681 Push the lever up or down to use the direction indicators.
Page 84 Lighting Front Interior Lamp Rear Interior Lamp Note: The front interior lamp switches are on the overhead console. The exact location of each switch on the overhead console depends upon which roof, sunroof, and window shade features are equipped on the vehicle. Note: Touch switch C to switch the door function off when you open any door.
Page 85: Windows And Mirrors
Windows and Mirrors One-Touch Up POWER WINDOWS Lift the switch fully and release it. Press or WARNINGS lift it again to stop the window. Do not leave children unattended in Bounce-Back your vehicle and do not let them play with the power windows. They may The window will stop automatically while seriously injure themselves.
Page 86: Global Opening And Closing
Windows and Mirrors Accessory Delay To close the windows and moonroof, press and hold the remote control lock button. You can use the window switches for Release the button once movement starts. several minutes after you switch the Press the lock or unlock button to stop ignition off or until you open either front movement.
Page 87: Fold-Away Exterior Mirrors
Windows and Mirrors Fold-Away Exterior Mirrors Check the main mirror first before a lane change, then check the blind spot mirror. Push the mirror toward the door window If no vehicles are present in the blind spot glass. Make sure that you fully engage the mirror and the traffic in the adjacent lane mirror in its support when returning it to is at a safe distance, signal that you intend...
Page 88: Interior Mirror
Windows and Mirrors Blind Spot Monitor SUN VISORS (If Equipped) See Blind Spot Information System (page 205). INTERIOR MIRROR WARNING Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass E138666 of any mirror with harsh abrasives, fuel or Rotate the sun visor toward the side other petroleum or ammonia-based window and extend it rearward for extra...
Page 89: Moonroof
Windows and Mirrors E145986 The control is in the overhead console. The sun shade has a one-touch up and E144499 down feature. Press and release the Open control to move the sun shade. To stop motion, press the control a second time. Vent The sun shade automatically retracts when Close...
Page 90: Windows And Mirrors
Windows and Mirrors Retractable Panoramic Roof The sunscreen must be open before (If Equipped) opening the moonroof. If you press the The moonroof controls on the overhead control while the sunscreen is in its closed console operate the same except the position, the sunscreen will open first moonroof will open fully when you touch followed by the moonroof.
Page 91: Instrument Cluster
Instrument Cluster GAUGES E151261 Left Information Display Speedometer Right Information Display See General Information (page 313). Fuel Economy Left Information Display See Common Displays below. For Odometer additional menu options. See General Information (page 97). Located in the bottom of the information display.
Page 92: Right Information Display
Instrument Cluster Right Information Display • Average Fuel Economy - is continuously averaged since the last Efficiency Leaves reset. You can reset your average fuel economy by pressing and holding the Efficiency leaves indicate short term OK button on the left hand steering driving efficiency.
Page 93: Warning Lamps And Indicators
Instrument Cluster Charge Assist Trip Summary: The up and down arrows provide Trip Summary is displayed upon shutting information about the energy going into off your vehicle. The data is calculated and out of the high-voltage battery. The over the last on and off cycle. up arrow above the battery indicates •...
Page 94: Instrument Cluster
Instrument Cluster Adaptive Cruise Control Brake System (If Equipped) Lights when you engage the The speed control system parking brake with the ignition indicator light changes color to E144524 E144522 indicate what mode the system is in: See Using Adaptive Cruise Control If it lights when you are driving, check that (page 192).
Page 95: Engine Oil
Instrument Cluster Electric Park Brake Grade Assist (If Equipped) Lights or flashes when the Lights when you switch on the electric parking brake grade assist function. E146190 E144523 malfunctions. Heads Up Display (If Equipped) Engine or Motor Coolant Temperature A red beam of lights appears on the windshield in certain Lights when the engine or motor E156133...
Page 96: Parking Lamps
Instrument Cluster Low Tire Pressure Warning Note: If your vehicle detects certain faults, it will not allow you to operate the Lights when your tire pressure accelerator pedal. If this happens, press is low. If the lamp remains on the brake pedal and release it. This will with the engine running or when activate limp home vehicle operation.
Page 97: Audible Warnings And Indicators
Instrument Cluster Stop Safely Note: If your engine is misfiring, excessive exhaust temperatures could damage the Lights if your vehicle has an catalytic converter or other vehicle electrical component fault or components. E144693 failure that will cause your The service engine soon indicator lights vehicle to shutdown or enter into a limited when the you first switch on your vehicle, operating mode.
Page 98 Instrument Cluster Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have the system checked by an authorized dealer immediately.
Page 99: Information Displays
Information Displays • Press the up and down arrow buttons GENERAL INFORMATION to scroll through and highlight the options within a menu. WARNING • Press the right arrow button to enter a Driving while distracted can result in sub-menu. loss of vehicle control, crash and •...
Page 100: Information Displays
Information Displays Display Mode Note: The cluster will remember the menu level 2 state when the individual key state Use the up or down arrow is changed from the RUN position to the buttons to choose between the OFF position. E144639 following display options.
Page 101 Information Displays Display Mode (Split Power + Avg Fuel Battery Display Regen Active Apply to all screens? Economy + Battery Yes / No Charge Assist Gauge + Fuel Gauge) Charge Level Help Help — — Empower Instantaneous Fuel — — (Power (with engine Battery Display Regen Active...
Page 102 Information Displays Display Mode (cont'd) MyView (cont'd) Change MyView Coach Blank (MyView + Battery Gauge (cont'd) Blank — + Fuel Gauge) Battery Display Regen Active Apply to all screens? Charge Assist Yes / No Charge Level Help Help — — Enlighten Vehicle Range Enlighten displays power demand in...
Page 103 Information Displays Empower • Press the up or down arrow to view content. Empower adds an engine on/off threshold • Use the right and left arrows to move to the power demand gauge from between the left column content and Enlighten.
Page 104 Information Displays The thermometer indicator next to the • White thermometer - This indicates that gauge will illuminate in blue or white to the hybrid system is warm enough to indicate the following: allow EV operation. If the vehicle operates on battery power long •...
Page 105 Information Displays Trip 1 & 2 Charge Level Help Help — — Standard - Elapsed trip time, Trip distance and EV distance • Elapsed trip time — timer stops when the vehicle is turned off and restarts when the vehicle is restarted. •...
Page 106 Information Displays Fuel Economy (Coach + Battery Charge Assist Yes / No Gauge+ Fuel Gauge) Charge Level Help Help — — • Fuel History: This view from left to right starts with the instantaneous fuel economy gauge and adds historical fuel economy data. The data is represented as an average for time intervals of either 1, 2 or 6 minutes, with the left most interval being the most recent.
Page 107 Information Displays Information Warnings Tutorial Displays a number of different system tutorials. Use the up or down arrows to scroll through the tutorials. Then press OK to view. Driver Alert Displays the associated driver alert graphic. MyKey MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey) Admin Keys (Number of admin keys)
Page 108 Information Displays Settings (cont’d) Menu level 2 Menu level 3 Menu level 4 Menu level 5 Driver Assist ECO Cruise On or Off — (cont’d) Driver Alert On or Off — Lane keeping Sys Mode Alert, Aid or Alert + Intensity High, Normal or EV + Mode...
Page 109 Information Displays Settings (cont’d) Remote Unlocking All doors or Driver door Neutral Tow Hold Ok to Initialize Oil Life Reset Set to XXX % Power Deck Lid Enable switch or Disable switch Settings (cont’d) Menu level 2 Menu level 3 Menu level 4 Menu level 5 Vehicle...
Page 110 Information Displays Settings (cont’d) Remote Close On or Off Wipers Courtesy Wipe On or Off Rain Sensing On or Off MyKey Create MyKey Hold OK to Create — MyKey 911 Assist Always On or User — Selectable Traction Control Always On or User —...
Page 111: Information Messages
Information Displays INFORMATION MESSAGES Note: Depending on the vehicle options equipped with your vehicle, not all of the messages will display or be available. Certain messages may be abbreviated or shortened depending upon which cluster E145981 type you have. Press the OK button to acknowledge and remove some messages from the information display.
Page 112 Information Displays Message Action Front Sensor Not Displayed when a radar malfunction is preventing the ACC Aligned from engaging. Adaptive Cruise - Driver Displayed when the adaptive cruise has reinstated controls Resume Control to the driver. Adaptive Cruise Speed Displays when the vehicle speed is too slow to activate the Too Low to Activate adaptive cruise.
Page 113: Automatic Engine Shutdown
Information Displays Automatic Engine Shutdown Message Action Engine Shuts Off in XX Displays when the engine is getting ready to shut off. Seconds Engine Shut Off for Fuel Displays when the engine has shut off to help increase fuel Economy economy.
Page 114 Information Displays Blind Spot Information and Cross Traffic Alert System Message Action Blindspot System Fault Displayed when a fault with the system has occurred. Contact your authorized dealer as soon as possible. Blindspot Not Available Displayed when the system sensors are blocked. Contact Sensor Blocked See your authorized dealer as soon as possible.
Page 115 Information Displays Doors and Locks Message Action X Door Ajar Displays when the door(s) listed is not completely closed and the vehicle is moving. Displays when the door(s) listed is not completely closed. Trunk Ajar Displays when the luggage compartment is not completely closed.
Page 116 Information Displays Hill Start Assist Message Action Hill Start Assist Not Displays when hill start assist is not available. Contact your Available authorized dealer. See Hill Start Assist (page 177). Keys and Intelligent Access Message Action Press Brake to START Displayed as a reminder to press the brake while starting the vehicle.
Page 117 Information Displays Message Action Key Battery Low Replace Displays when the key battery is low. Change the battery as Soon soon as possible. Could Not Program Displayed when an attempt is made to program a spare key Integrated Key using two existing MyKeys. Engine On Displayed as a reminder that the engine is on.
Page 118 Information Displays Maintenance Message Action LOW Engine Oil Pres- Stop the vehicle as soon as safely possible, turn off the sure engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible.
Page 119 Information Displays MyKey Message Action MyKey Not Created Displayed during key programming when MyKey cannot be programmed. MyKey Active Drive Displays when MyKey is active. Safely Speed Limited to XX Displays when starting the vehicle and MyKey is in use and MPH/km/h the MyKey speed limit is on.
Page 120: Park Brake
Information Displays Park Aid Message Action Check Front Park Aid Displays when the system has detected a condition that requires service. Contact your authorized dealer. See Parking Aid (page 182). Check Rear Park Aid Displays when the system has detected a condition that requires service.
Page 121: Power Steering
Information Displays Message Action Release Park Brake Displays when the electric parking brake is set and the vehicle is started. Park Brake Applied Displays when the electric parking brake is set. Park Brake Released Displays when the electric parking brake is released. Power Steering Message Action...
Page 122: Starting System
Information Displays Starting System Message Action Press Brake to Start Displays when starting the vehicle as a reminder to apply the brake. Cranking Time Displays when the starter has exceeded its cranking time in Exceeded attempting to start the vehicle. Engine Start Pending Displays when the starter is attempting to start the vehicle.
Page 123 Information Displays Traction Control Message Action Traction Control Off / On Displays when the traction control system has been switched off or on. See Using Traction Control (page 179). Spinout Detected Displays when a spinout has occurred and the hazard are Hazards Activated activated.
Page 124 Information Displays Message Action Transmission Indicate Displays when the transmission shift lever is unlocked and Mode Lockup Off free to select gears. Invalid Gear Selection Displays when an invalid gear has been selected. Press Brake Pedal Displays to request the operator to apply the brake as needed by the transmission.
Page 125 Information Displays Message Action SHIFT SYS FAULT Drive See your authorized dealer. Unavailable Select L for Drive Service Required SHIFT SYS FAULT See your authorized dealer. Neutral Unavailable Service Required SHIFT SYS FAULT Low See your authorized dealer. Unavailable Service Required Neutral Tow Engaged Displays when neutral tow is active and the ignition needs...
Page 126: Climate Control
Climate Control Note: You can switch temperature units AUTOMATIC CLIMATE CONTROL between Fahrenheit and Celsius. See Settings (page 323). E146320 Driver temperature controls: Press + or - to increase or decrease the air temperature for the driver side of the vehicle. This control also adjusts the passenger side temperature when dual zone operation is disengaged.
Page 127: Hints On Controlling The Interior Climate
Climate Control MAX A/C: Press the button to switch on. Recirculated air flows through the instrument panel air vents, air conditioning automatically adjusts to the highest speed and the temperature dial returns to the full cool position. This re-cooling of the interior is more economical and efficient. AUTO: Press the button to switch on.
Page 128: Heated Windows And Mirrors
Climate Control Note: When you select windshield HEATED WINDOWS AND defrosting and defogging, the instrument MIRRORS panel and footwell level functions automatically switch off and air Heated Rear Window conditioning switches on. Outside air flows into your vehicle. Note: You must switch the ignition on to use this feature.
Page 129: Remote Start
Climate Control The particulate filtration system reduces • heated mirrors the concentration of airborne particles • heated rear window. such as dust, spores and pollen in the air You can adjust the settings using the supplied to the interior of your vehicle. information display controls.
Page 130: Climate Control
Climate Control Heated and Cooled Devices The climate control system controls other heated and cooled devices inside the vehicle. These devices (if available and selected to AUTO in the information displays) may switch on during remote start. Heated devices typically switch on during cold weather, and cooled devices during hot weather.
Page 131: Seats
Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seat back more than Sitting improperly, out of position or 30 degrees.
Page 132: Adjusting The Head Restraint
Seats Rear seat outboard head restraints WARNINGS The head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. Install the head restraint properly to help minimize the risk of neck injury in the event of a crash.
Page 133: Power Seats
Seats Lowering the Head Restraint 1. Press and hold button C. 2. Push the head restraint down. Removing the Head Restraint 1. Pull the head restraint up until it reaches its highest position. 2. Press and hold buttons C and D. 3.
Page 134: Power Lumbar
Seats E144632 Note: The engine must be running or the Power Lumbar vehicle must be in accessory mode to activate the seats. Note: Allow a few seconds for any selection to activate. The seatback and cushion massage cannot function at the same time.
Page 135: Memory Function
Seats Massage mode Lumbar and bolster mode Back massage intensity Upper lumbar adjustment Massage intensity decrease Lumbar decrease and off Cushion massage intensity Lower lumbar adjustment Massage intensity increase Lumbar increase On and off 2. Choose the desired seat to adjust. The massage feature will default to an 3.
Page 136 Seats Linking a Pre-Set Position to your Remote Control or Intelligent Access Your vehicle can save the pre-set memory positions for up to three remote controls or intelligent access (IA) keys. 1. With the ignition on, move the memory positions to the desired positions. 2.
Page 137: Rear Seats
Seats The driver seat will return to the previous 1. Pull the handle to release the position when you put the key in the seatback. ignition or the keyless start ignition is 2. Push the seatback forward. activated. You can turn off the easy entry and exit feature by using the driver information display.
Page 138 Seats Rear Heated Seats WARNING (If Equipped) People who are unable to feel pain WARNING to their skin because of advanced Persons who are unable to feel pain age, chronic illness, diabetes, spinal cord to the skin because of advanced injury, medication, alcohol use, exhaustion age, chronic illness, diabetes, spinal cord or other physical conditions, must exercise...
Page 139: Ventilated Seats
Seats Heated and ventilated seat air filter • Press the heated seat symbol to cycle replacement (if equipped) through the various heat settings and off. Warmer settings are indicated by Your vehicle is equipped with lifetime air more indicator lights. filters that are integrated with the seats.
Page 140 Seats E152622 Release the latch, then pull down on the door located in the back of the armrest. You can store cargo of a longer length such as skis or lumber. MKZ (CC9)
Page 141: Universal Garage Door Opener
Universal Garage Door Opener HomeLink Wireless Control System (If Equipped) WARNING Do not use the system with any garage door opener that does not have the safety stop and reverse feature E142657 as required by U.S. Federal Safety The universal garage door opener Standards (this includes any garage door replaces the common hand-held garage opener manufactured before April 1, 1982).
Page 142 Universal Garage Door Opener Press and hold the HomeLink button while you press and release the hand-held transmitter button every 2 seconds. The HomeLink indicator light will flash slowly and then rapidly once the HomeLink function button recognizes and accepts the hand-held transmitter’s radio frequency signal.
Page 143 Universal Garage Door Opener 1. Press and hold the desired button. Do NOT release the button. 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, follow Step 1 in the Programming section. For questions or comments, contact E142658 HomeLink at www.homelink.com or 3.
Page 144 Universal Garage Door Opener 2. Press the same button twice to confirm the change to programming mode. If done properly the indicator light will appear red. 3. Hold the transmitter within 1–3 inches (2–8 centimeters) of the button on the visor you want to program.
Page 145 Universal Garage Door Opener Clearing a HomeLink Device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator light begins to flash. The indicator light will begin flashing in 10 to 20 seconds, at which time both buttons should be released.
Page 146: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point Locations Power points may be in the following WARNING locations: Do not plug optional electrical • in the front of the center console accessories into the cigar lighter socket (if equipped). Improper use of the •...
Page 147 Auxiliary Power Points When the indicator light, located on the power point, is: • on — power point is ready to supply power. • off — power point power supply is off; ignition is not on. • flashing — power point is in fault mode. The power point temporarily turns off power if it exceeds the 150 watt limit.
Page 148: Storage Compartments
Storage Compartments CENTER CONSOLE OVERHEAD CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: E75193 Press near the rear edge of the door to open it.
Page 149: Starting And Stopping The Engine
Starting and Stopping the Engine When you start the engine, avoid pressing GENERAL INFORMATION the accelerator pedal before and during operation. Only use the accelerator pedal WARNINGS when you have difficulty starting the Extended idling at high engine engine. speeds can produce very high temperatures in the engine and exhaust KEYLESS STARTING system, creating the risk of fire or other...
Page 150: Starting A Gasoline Engine
Starting and Stopping the Engine The keyless starting system has three Note: Do not touch the accelerator pedal. modes: 1. Fully press the brake pedal. • Off: Turns the ignition off. 2. Press the button. • Without applying the brake pedal, Note: The green ready indicator press and release the button once illuminates letting you know that the...
Page 151: Fast Restart
Starting and Stopping the Engine Fast Restart You can stop the shutdown, or reset the timer, at any point before the 30-second The fast restart feature allows you to countdown has expired by doing any of restart the engine within 20 seconds of the following: switching it off, even if a valid key is not •...
Page 152: Engine Block Heater
Starting and Stopping the Engine Switching Off the Vehicle When It Is • Open the windows at least 1 inch (2.5 Moving centimeters) • Set your climate control to outside air. WARNING Switching off the engine when the ENGINE BLOCK HEATER (IF EQUIPPED) vehicle is still moving will result in a loss of brake and steering assistance.
Page 153: Starting And Stopping The Engine
Starting and Stopping the Engine Using the Engine Block Heater We recommend that you do the following for a safe and correct operation: Make sure the receptacle terminals are • Use a 16-gauge outdoor extension clean and dry prior to use. Clean them with cord that is product certified by a dry cloth if necessary.
Page 154: Unique Driving Characteristics
Unique Driving Characteristics • Considerable vehicle acceleration HYBRID ELECTRIC VEHICLE • Vehicle speed above 85 mph (137 This hybrid vehicle combines electric and km/h) However, the maximum speed gasoline propulsion to provide for electric–only operation may be performance and efficiency. It requires no lower while driving in hot temperatures special fuels and you never have to plug or on hilly terrain.
Page 155: Unique Driving Characteristics
Unique Driving Characteristics Low Gear: Low gear (position L) is In prolonged mountainous driving, you designed to mimic the enhanced engine may see the engine tachometer changing braking available in non-hybrid vehicles. without your input. This is intentional and Low gear will produce high engine speeds maintains the battery charge level.
Page 156 Unique Driving Characteristics • Keep the tires properly inflated and EV+ Mode only use the recommended size. Your vehicle will recognize your frequent • Aggressive driving increases the destinations and allow for more EV driving amount of energy required to move as you approach them.
Page 157 Unique Driving Characteristics Frequently asked questions Question Answer What are the series of clicks from the cargo The high voltage battery is electrically area when I first turn the key in the ignition? isolated from the rest of the vehicle when the key is off.
Page 158 Unique Driving Characteristics Question Answer Why does my engine rev up so high Your vehicle's engine and transmission are sometimes when I accelerate? designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving.
Page 159 Unique Driving Characteristics Question Answer How long will my high voltage battery last? The high voltage battery system is Does it need maintenance? designed to last the life of the vehicle and requires no maintenance. Can you charge the battery with a plug into There are no provisions for charging the an A/C outlet? high voltage battery from a power supply...
Page 160: Fuel And Refueling
Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if cause leakage and lead to fuel spray and...
Page 161: Fuel Quality
Fuel and Refueling Octane Recommendations serious personal injury or sickness may result. If fuel is splashed on the skin, Regular unleaded gasoline with a pump promptly wash skin thoroughly with (R+M)/2 octane rating of 87 is soap and water. Consult a physician recommended.
Page 162: Fuel And Refueling
Fuel and Refueling Refilling With a Portable Fuel WARNINGS Container Do not try to pry open or push open the capless fuel system with foreign WARNINGS objects. This could damage the fuel Do not insert the nozzle of portable system and its seal and cause injury to you fuel containers or aftermarket or others.
Page 163: Refueling
Fuel and Refueling WARNINGS Switch off your engine when you are refueling. Do not smoke if you are near fuel or refueling your vehicle. Keep sparks, flames and smoking materials away from fuel. Stay outside your vehicle and do not leave the fuel pump unattended E157279 when refueling your vehicle.
Page 164 Fuel and Refueling When fueling your vehicle: 1. Put the vehicle in position P and switch the ignition off. E154765 Note: Allow about five to ten seconds after pumping fuel before removing the fuel filler nozzle. This allows residual fuel to E166527 drain back into the fuel tank and not spill 2.
Page 165: Fuel Consumption
Fuel and Refueling 4. Insert the fuel fill nozzle, or the fuel fill • Turn the ignition off before fueling; an funnel provided with the vehicle, inaccurate reading results if the engine several times to allow the inlet to close is left running.
Page 166: Emission Control System
Fuel and Refueling Keep a record for at least one month and • Do not turn off the ignition while your record the type of driving (city or highway). vehicle is moving, especially at high This provides an accurate estimate of the speeds.
Page 167: On-Board Diagnostics (Obd-Ii)
Fuel and Refueling an emission control device or prevent it You can correct these temporary from working. Information about your malfunctions by filling the fuel tank with vehicle’s emission system is on the Vehicle good quality fuel, properly closing the fuel Emission Control Information Decal located fill inlet or letting the electrical system dry on or near the engine.
Page 168 Fuel and Refueling Your vehicle may not pass the I/M test if Allow the vehicle to sit for at least eight the service engine soon indicator is on or hours without starting the engine. Then, not working properly (bulb is burned out), start the engine and complete the above or if the OBD-II system has determined driving cycle.
Page 169: High Voltage Battery
High Voltage Battery Note: The high-voltage battery is GENERAL INFORMATION equipped with air vents in the package tray that help to regulate its temperature. WARNING It is important to keep these openings free Have the battery pack serviced only of obstructions. Do not block the flow of by an authorized electric vehicle cabin air to this area.
Page 170: High Voltage Battery
High Voltage Battery Disabling the High-Voltage Battery E147234 4. Slide the handle on the service E159506 disconnect outboard to the right. 1. Fold down the rear seats. 2. Locate the access door and remove the plastic cover. E146133 5. Pull the handle toward you and remove the circuit from the vehicle to disable E171513 the high-voltage battery.
Page 171: High Voltage Battery Cut-Off Switch
High Voltage Battery HIGH VOLTAGE BATTERY CUT- OFF SWITCH The high-voltage shut off operation shuts off power from the high-voltage battery after a collision, or if your vehicle receives a substantial physical jolt. To reactivate the vehicle after either event perform the following steps: 1.
Page 172: Transmission
Transmission AUTOMATIC TRANSMISSION WARNINGS Always set the parking brake fully and make sure the vehicle is in P (Park). Turn the ignition off whenever you leave your vehicle. E152628 Do not apply the brake pedal and Understanding the Positions of your accelerator pedal simultaneously.
Page 173 Transmission Note: To put your vehicle in gear with the Note: If you have waited an extended door open, perform steps 1-4. See the period of time, (2-15 minutes) before Automatic Return to Park section in this starting your vehicle, unlatching your chapter for more information on this safety belt will cause this feature to feature.
Page 174: Brake-Shift Interlock Override
Transmission Grade assist: The message Stay in Neutral mode engaged will appear in the instrument • Provides additional grade braking with cluster when the vehicle has entered Stay a combination of engine motoring and in Neutral mode. high-voltage battery charging to help Note: During this mode the N button will maintain vehicle speed when flash continuously and the instrument...
Page 175 Transmission Note: See your authorized dealer as soon 3. Using a tool, press and hold the brake as possible if this procedure is used. shift interlock switch. When the instrument panel buttons flash, the Note: For some markets this feature will vehicle is in override mode.
Page 176: Brakes
Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake Note: Occasional brake noise is normal. heavily by measuring the rate at which you If a metal-to-metal, continuous grinding or press the brake pedal. It provides continuous squeal sound is present, the maximum braking efficiency as long as you brake linings may be worn-out.
Page 177: Hints On Driving With Anti-Lock Brakes
Brakes spun as a generator to create electrical The anti-lock braking system will not current. This recharges the battery and eliminate the risks when: slows the vehicle. In effect, once the • you drive too closely to the vehicle in accelerator pedal is released, the motor front of you changes from an energy user to an energy...
Page 178 Brakes Note: The brake system warning lamp will WARNINGS illuminate for ten seconds, if the ignition With the exception of emergency is turned off after the electric parking conditions (for example, the brake brake has been applied, or the electric pedal does not work or is blocked), do not parking brake has been applied after the apply the electric parking brake while the...
Page 179: Hill Start Assist
Brakes Manual release Note: The electric parking brake drive away release makes starting on a hill WARNING easier. This feature will release the parking brake automatically when the If the brake system warning light vehicle has sufficient drive force to move remains illuminated or flashes after up the hill.
Page 180 Brakes When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. This allows you time to move your foot from the brake to the accelerator pedal. The brakes are released automatically once the engine has developed sufficient drive to prevent your vehicle from rolling down the slope.
Page 181: Traction Control
Traction Control When you switch the traction control PRINCIPLE OF OPERATION system off, stability control remains fully active. The traction control system helps avoid drive wheel spin and loss of traction. System Indicator Lights and If your vehicle begins to slide, the system Messages applies the brakes to individual wheels and, when needed, reduces engine power...
Page 182: Stability Control
Stability Control The AdvanceTrac Control system helps PRINCIPLE OF OPERATION you keep control of your vehicle when on a slippery surface. The electronic stability WARNINGS control portion of the system helps avoid Vehicle modifications involving skids and lateral slides. The traction braking system, aftermarket roof control system helps avoid drive wheel racks, suspension, steering system, tire...
Page 183: Using Stability Control
Stability Control USING STABILITY CONTROL AdvanceTrac® The system automatically activates when you start your vehicle. The AdvanceTrac system cannot be completely turned off, but the electronic stability control system is disabled when the transmission selector lever is in position R. You can turn off the traction control portion of the system independently.
Page 184: Parking Aids
Parking Aids Note: If your vehicle sustains damage to PARKING AID (IF EQUIPPED) the bumper or fascia, leaving it misaligned or bent, the sensing zone may be altered WARNINGS causing inaccurate measurement of To help avoid personal injury, please obstacles or false alarms. read and understand the limitations Note: If your vehicle is equipped with of the system as contained in this section.
Page 185: Front Sensing System
Parking Aids object is detected farther than 10 inches (25 centimeters) from the side of the vehicle, the tone sounds for only three seconds. Once the system detects an object approaching, the warning sounds again. E130382 Coverage area of up to 27 inches (70 centimeters) from the front of the vehicle and about E130178...
Page 186: Active Park Assist
Parking Aids • The sensing system reports the The system detects an available parallel obstacle which is closest to the front parking space and automatically steers or rear of the vehicle. For example, if the vehicle into the space (hands-free) an obstacle is 24 inches (60 while you control the accelerator, gearshift centimeters) from the front of the...
Page 187: Parking Aids
Parking Aids E130107 Note: The system always offers the last When a suitable space is found, the touch detected parking space (i.e. if the vehicle screen displays a message and a chime detects multiple spaces while you are sounds. Slow down and stop when the driving, it offers the last one).
Page 188: Troubleshooting The System
Parking Aids E130108 • driving above approximately 50 mph When you think the vehicle has enough (80 km/h) for 30 seconds during an space in front and behind it, or you hear a active park search solid tone from the parking aid (accompanied by a touch screen display •...
Page 189 Parking Aids The system does not offer a particular space Something may be contacting the front bumper or side sensors There is not enough room on both sides of the vehicle in order to park There is not enough space for the parking maneuver on the opposite side of the parking space The vehicle is farther than 6.5 ft (2.0 m) from the parking space The vehicle is closer than 16 in.
Page 190: Rear View Camera
Parking Aids REAR VIEW CAMERA (IF EQUIPPED) WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage. Objects that are close to either E152548 corner of the bumper or under the bumper, might not be seen on the screen...
Page 191 Parking Aids Note: When towing, the camera only sees what you are towing behind your vehicle. This might not provide adequate coverage and you might not see some objects. In some vehicles, the guidelines may disappear once you connect the trailer tow connector.
Page 192 Parking Aids The fixed and active guidelines fade in and Manual Zoom out depending on your steering wheel WARNING position. When your steering wheel position is straight, the active guidelines When manual zoom is on, the full are not visible. area behind your vehicle is not shown.
Page 193: Cruise Control
Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set The indicator will appear in the speed without keeping your foot on the instrument cluster. accelerator pedal. E71340 Setting a Speed USING CRUISE CONTROL 1.
Page 194: Using Adaptive Cruise Control
Cruise Control Switching Cruise Control Off WARNINGS Adaptive cruise control will not Note: You will erase the set speed if you detect oncoming vehicles in the switch the system off. same lane. Press and release OFF or switch the Do not use the adaptive cruise ignition off.
Page 195: Following A Vehicle
Cruise Control Following a Vehicle WARNINGS When following a vehicle in front of you, your vehicle will not decelerate automatically to a stop, nor will your vehicle always decelerate quickly enough to avoid a crash without driver E164805 intervention. Always apply the brakes The current gap setting and SET will also when necessary.
Page 196: Setting The Gap Distance
Cruise Control The vehicle will apply the brakes to slow the vehicle to maintain a safe distance from the vehicle in front. The maximum braking which the system can apply is limited. You can override the system by applying the brakes. If the system predicts that its maximum braking level will not be sufficient, an audible warning will sound while the...
Page 197: Disengaging The System
Cruise Control Adaptive cruise control, distance between vehicle settings Set speed Graphic display, Time gap, Distance gap Dynamic beha- bars indicated seconds vior mph ( km/h) yd (m) between vehicles 62 mph 31 yd (28 m) Sport (100 km/h) 62 mph 43 yd (39 m) Normal (100 km/h)
Page 198: Detection Issues
Cruise Control Switching the System Off The system may apply the brakes to slow the vehicle to the new set speed. The set Note: The set speed memory erases when speed will display continuously in the you switch off the system. information display while the system is active.
Page 199: Blocked Sensor
Cruise Control Blocked Sensor Detection issues can occur: When driving on a different line WARNINGS than the vehicle in front. Do not use the system when towing With vehicles that edge into your a trailer with brake controls. lane. The system can only detect Aftermarket trailer brakes will not function these vehicles once they move properly when you switch the system on...
Page 200 Cruise Control Cause Action The surface of the radar in the grille is dirty Clean the grille surface in front of the radar or obstructed in some way. or remove the object causing the obstruc- tion. The surface of the radar in the grille is Wait a short time.
Page 201: Driving Aids
Driving Aids Using Driver Alert DRIVER ALERT (IF EQUIPPED) Switching the system on and off WARNING You may switch the system on or off The driver alert system is designed through the information display by to aid you. It is not intended to selecting Settings then Driver Assist then replace your attention and judgment.
Page 202: Lane Keeping System
Driving Aids Resetting the System You can reset the system by either: • Switching the ignition off and on. • Stopping the vehicle and then opening and closing the driver’s door. E131358 The current assessment of your alertness LANE KEEPING SYSTEM (IF EQUIPPED) is within a typical range.
Page 203: Driving Aids
Driving Aids The system detects unintentional drifting toward the outside of the lane and alerts and/or aids the driver to stay in the lane through the steering system and instrument cluster display. The system automatically detects and tracks the road lane markings using a camera that is mounted behind the interior rear view mirror.
Page 204 Driving Aids System Display E165517 E151660 Alert When the system is turned on, an overhead graphic of a vehicle with lane markings will be displayed in the Alert + Aid – Provides an assistance steering torque input toward the lane information display.
Page 205 Driving Aids • the road has no or poor lane markings Yellow: Indicates that the system is in the camera field-of-view providing or has just provided a lane keeping aid intervention. • the camera is obscured or unable to detect the lane markings due to Red: Indicates that the system is providing environmental conditions (e.g.
Page 206 Driving Aids Why is the feature not available (line markings are gray) when I can see the lane markings on the road? Transitioning between no lane markings to lane markings or vice versa Standing water on the road Faint lane markings (partial yellow lane markings on concrete roads) Lane width too narrow or too wide Camera not calibrated after a windshield replacement Driving on tight roads or on uneven roads...
Page 207: Blind Spot Information System
Driving Aids Note: BLIS is not designed to prevent BLIND SPOT INFORMATION contact with other vehicles or objects; or SYSTEM to detect parked vehicles, people, animals or infrastructure (fences, guardrails, trees, Blind Spot Information System etc.). It is designed to alert the driver to (BLIS®) with Cross Traffic Alert vehicles in the blind zones.
Page 208 Driving Aids E142440 In this first example, the left sensor is only partially obstructed; zone coverage is nearly maximized. E142441 Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. MKZ (CC9)
Page 209 Driving Aids System Lights and Messages Note: It is possible to get a blockage warning with no blockage present; this is rare and known as a false blockage warning. A false blocked condition either self-corrects or clears after a key cycle. E142442 The BLIS and cross traffic alert systems illuminate a yellow alert indicator in the...
Page 210 Driving Aids The following are other situations that may limit the cross traffic alert system: Reasons for messages being displayed • Adjacently parked vehicles or objects The radar Clean the fascia area in obstructing the sensors. surface is front of the radar or remove •...
Page 211: Steering
Driving Aids Note: The CTA system always switches WARNINGS on whenever the ignition is switched on. Obtain immediate service if a system However, the BLIS system will remember error is detected. You may not notice the last selected on or off setting. any difference in the feel of your steering, but a serious condition may exist.
Page 212: Collision Warning System
Driving Aids Adaptive Learning The EPS system adaptive learning helps E156130 correct for road irregularities and improves This system is designed to alert the driver overall handling and steering feel. It of certain collision risks. A radar detects if communicates with the vehicle's brake your vehicle is rapidly approaching system to help operate advanced stability another vehicle traveling in the same...
Page 213 Driving Aids The warning system sensitivity can be Blocked Sensors adjusted to one of three possible settings by using the information display control. See General Information (page 97). Note: If the system cannot be turned off in a vehicle equipped with MyKey®, Note: If collision warnings are perceived as being too frequent or disturbing then E145632...
Page 214: Drive Control
DRIVE CONTROL WARNING LINCOLN DRIVE CONTROL The collision warning system’s brake Lincoln Drive Control delivers the Lincoln support can only help reduce the driving experience through a suite of speed at which a collision occurs if the sophisticated electronic vehicle systems.
Page 215 6. Choose from Normal or Sport modes and the suspension movement is more as your preferred setting in S. fluid. Comfort mode is ideal when you Note: Lincoln Drive Control has diagnostic desire enhanced traveling comfort. checks that continuously monitor the •...
Page 216: Load Carrying
Load Carrying your vehicle, familiarize yourself with LOAD LIMIT the following terms for determining your vehicle’s weight ratings, with or Vehicle Loading - with and without without a trailer, from the vehicle’s Tire a Trailer Label or Safety Compliance This section will guide you in the Certification Label: proper loading of your vehicle, trailer Base Curb Weight - is the weight of...
Page 217: Load Carrying
Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
Page 218: Towing
Load Carrying CARGO E143817 GAWR (Gross Axle Weight Rating) - Cargo Weight - includes all weight is the maximum allowable weight that added to the Base Curb Weight, can be carried by a single axle (front including cargo and optional or rear).
Page 219 Load Carrying GVW (Gross Vehicle Weight) - is the label shall be affixed to either the door Vehicle Curb Weight, plus cargo, plus hinge pillar, door-latch post, or the passengers. door edge that meets the door-latch post, next to the driver's seating GVWR (Gross Vehicle Weight Rating) position.
Page 220: Towing
Load Carrying WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. E143819 Maximum Loaded Trailer Weight - is GCW (Gross Combined Weight) - is the highest possible weight of a fully the Gross Vehicle Weight plus the...
Page 221: Towing
Load Carrying Examples: For a 5000 pound (2268 3. Subtract the combined weight of kilogram) conventional trailer, multiply the driver and passengers from 5000 by 0.10 and 0.15 to obtain a XXX kg or XXX lb. proper tongue load range of 500 to 4.
Page 222 Load Carrying be: 1400 - (5 x 220) - (5 x 30) = 1400 - have the load capacity to transport the 1100 - 150 = 150 pounds. Yes, you cement and your friend home. In have enough load capacity in your metric units, the calculation would be: vehicle to transport four friends and 635 kilograms - (2 x 99 kilograms) - (9...
Page 223: Towing
Towing We recommend the use of a wheel lift and TOWING A TRAILER dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford WARNING Motor Company has not approved a Never tow a trailer with an MKZ slingbelt towing procedure.
Page 224: Towing The Vehicle On Four Wheels
Towing Your vehicle can be towed with all four TOWING THE VEHICLE ON FOUR wheels on the ground using the Neutral WHEELS Tow feature, or with all four wheels off the ground using a vehicle transport trailer. If Emergency Towing you are using a vehicle transport trailer, follow the instruction specified by the In the event your vehicle becomes...
Page 225: Driving Hints
Driving Hints • Use the recommended engine oil. BREAKING-IN • Perform all regularly scheduled You need to break in new tires for maintenance. approximately 300 miles (480 kilometers). There are also some things you may want During this time, your vehicle may exhibit to avoid doing because they reduce your some unusual driving characteristics.
Page 226: Floor Mats
Driving Hints If driving through deep or standing water WARNINGS is unavoidable, proceed very slowly. Never Always use floor mats that are drive through water that is higher than the designed to fit the foot well of your bottom of the wheel rims (for cars) or the vehicle, leaving the pedal area bottom of the hubs (for trucks).
Page 227: Roadside Emergencies
Ford Motor Company offers a disablement location or to the nearest complimentary Roadside Assistance Lincoln dealer. If a client requests a program. This program is separate from tow to a selling or preferred dealer that the New Vehicle Limited Warranty.
Page 228: Hazard Warning Flashers
Roadside Emergencies Vehicles Sold In Canada : Using In the event of a moderate to severe Roadside Assistance collision, this vehicle is equipped with a fuel pump shut-off feature that stops the Canadian Roadside coverage and benefits flow of fuel to the engine. Not every impact may differ from the United States will cause a shut-off.
Page 229: Preparing Your Vehicle
Roadside Emergencies Do not attempt to push-start your 2. Check all battery terminals and remove automatic transmission vehicle. Automatic any excessive corrosion before you transmissions do not have push-start attach the battery cables. Ensure that capability. Attempting to push-start a vent caps are tight and level.
Page 230: Jump Starting
Roadside Emergencies A. Negative prong (–) 4. Make the final connection of the negative (-) cable to the negative (-) B. Positive prong (+) prong (A) of your vehicle. Note: In the illustration, the vehicle on the Note: Do not attach the negative (-) cable bottom is used to designate the assisting to fuel lines, engine rocker covers, the (boosting) battery.
Page 231: Collision, Damage Or Fire Event
Roadside Emergencies After disconnecting the jumper cables, let the disabled vehicle sit in Ready to Drive mode for several minutes to charge the 12V battery. The disabled vehicle can charge the 12V battery even if the gasoline engine may be off. The 12V battery will receive power from the high-voltage battery instead.
Page 232: Roadside Emergencies
Roadside Emergencies Always Vehicle Information and General Safety Practices • Call 911 if assistance is needed and advise that an electric or hybrid-electric • Know the make and model of your vehicle is involved. vehicle. • Do not touch exposed electrical •...
Page 233: Post-Crash Alert System
Roadside Emergencies Post-Incident The horn and lamps will turn off when: • The hazard control button is pressed • Do not store a severely damaged • The panic button (if equipped) is vehicle with a lithium-ion battery inside pressed on the remote entry a structure or within 50 feet (15 meters) transmitter of any structure or vehicle.
Page 234: Customer Assistance
Repairs will be Mailing address made using Ford or Motorcraft parts, or remanufactured or other parts that are Lincoln Customer Relationship Centre authorized by Ford. Ford Motor Company of Canada, Limited P.O. Box 2000 Away From Home...
Page 235: In California (U.s. Only)
Customer Assistance 2. If your inquiry or concern remains IN CALIFORNIA (U.S. ONLY) unresolved, contact the Sales Manager, Service Manager or California Civil Code Section 1793.2(d) Customer Relations Manager. requires that, if a manufacturer or its representative is unable to repair a motor 3.
Page 236: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
Customer Assistance In the case of 1 or 2 above, the consumer The BBB AUTO LINE program consists of must also notify the manufacturer of the two parts – mediation and arbitration. need for the repair of the nonconformity During mediation, a representative of the at the following address: BBB will contact both you and Ford Motor Company to explore options for settlement...
Page 237: Utilizing The Mediation/Arbitration Program (Canada Only)
Customer Assistance You can get more information by calling In the CAMVAP program, impartial BBB AUTO LINE at 1-800-955-5100, or third-party arbitrators conduct hearings at writing to: mutually convenient times and places in an informal environment. These impartial BBB AUTO LINE arbitrators review the positions of the 4200 Wilson Boulevard, Suite 800 parties, make decisions and, when...
Page 238: Customer Assistance
Customer Assistance The use of leaded fuel in your vehicle FORD MOTOR COMPANY without proper conversion may damage FORD EXPORT OPERATIONS & GLOBAL the effectiveness of your emission control INITIATIVES system and may cause engine knocking Customer Relationship Center or serious engine damage. Ford Motor 1555 Fairlane Drive Company or Ford of Canada is not Fairlane Business Park #3...
Page 239: Ordering Additional Owner's Literature
Customer Assistance If you are in another foreign country, REPORTING SAFETY DEFECTS contact the nearest authorized dealer. In (U.S. ONLY) the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or E142557 clarification, please contact the respective...
Page 240: Reporting Safety Defects (Canada Only)
Customer Assistance If you believe that your vehicle has a REPORTING SAFETY DEFECTS defect which could cause a crash or could (CANADA ONLY) cause injury or death, you should immediately inform Transport Canada. Transport Canada Contact Information Website http://www.tc.gc.ca/eng/roadsafety/menu.htm Phone 1–800–333–0510 MKZ (CC9)
Page 241: Fuses
Fuses The power distribution box is in the engine FUSE SPECIFICATION CHART compartment. It has high-current fuses that protect your vehicle's main electrical Power Distribution Box systems from overloads. WARNINGS If you disconnect and reconnect the Always disconnect the battery battery, you will need to reset some before servicing high-current fuses.
Page 242 Fuses Fuse or relay number Fuse amp rating Protected components Not used (spare) Not used Autowipers Blower motor relay Power point 3 - Back of console Not used Powertrain control module - vehicle power Powertrain control module - vehicle power Powertrain control module relay Power point 1 - driver front Powertrain control module - vehicle power...
Page 243 Fuses Fuse or relay number Fuse amp rating Protected components Run/start electronic power assist steering Run/start lighting Run/start hybrid powertrain control module Not used Run/start: Blind spot information system, Rear view camera, Adaptive cruise control, Heads-up display, Shifter Not used Run/start anti-lock brake system Run/start powertrain control module Not used...
Page 244 Fuses Fuse or relay number Fuse amp rating Protected components Fuel pump relay Horn relay Not used Not used Not used Vacuum pump monitor Not used (spare) Brake on/off switch Horn Not used (spare) Not used Hybrid content vehicle power 1 Hybrid content vehicle power 2 Power seats Hybrid content vehicle power 4...
Page 245 Fuses Power Distribution Box - Bottom There are fuses located on the bottom of the fuse box. To access the bottom of the fuse box, do the following: 1. Release the two latches, located on both sides of the fuse box. 2.
Page 246 Fuses E144949 Fuse or relay number Fuse amp rating Protected components Fuel pump feed Not used Not used Vacuum pump relay PWM fan Not used Body control module 1 Not used Not used MKZ (CC9)
Page 247 Fuses Fuse or relay number Fuse amp rating Protected components Front heated seat Not used Body control module 2 Heated rear window Anti-lock brake system valves Passenger seat Not used Panoramic roof #1 Rear climate controlled seats Driver seat module Not used iShifter Front climate controlled seats...
Page 248 Fuses Fuse or relay number Fuse amp rating Protected components Not used Panoramic roof #2 M-type fuse J-type fuse Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering column. E145984 MKZ (CC9)
Page 249 Fuses Fuse or relay number Fuse amp rating Protected components Lighting (ambient, glove box, vanity, dome, trunk) Memory seats, Lumbar, Power mirror 7.5A Driver door unlock Not used (spare) Subwoofer amplifier, THX amplifier Not used (spare) Not used (spare) Not used (spare) Not used (spare) Power trunk logic, Keypad Not used (spare)
Page 250 Fuses Fuse or relay number Fuse amp rating Protected components Ignition, Push button stop/start Passenger airbag disabled indicator, Transmission range Adaptive headlamps Humidity and in-car temperature, Rear climate seats Occupant classification sensor Delayed accessory (power inverter logic, moonroof logic) Central lock/unlock Driver door (window, mirror) Front passenger door (window, mirror) Moonroof...
Page 251: Changing A Fuse
Fuses Fuse or relay number Fuse amp rating Protected components Restraints control module Continuous control damping suspension, Auto-dimming rear view mirror, Lane keeping system module Heated steering wheel Rear window shade Micro fuse Dual micro fuse CHANGING A FUSE Fuses E142430 WARNING If electrical components in the vehicle are...
Page 252 Fuses Color Fuse rating Micro fuses Dual micro fuses M-type fuses J-type fuses White White White Green Pink Pink Green Green Yellow MKZ (CC9)
Page 253: Maintenance
Maintenance • Do not work on a vehicle with the GENERAL INFORMATION engine running in an enclosed space, unless you are sure you have enough Have your vehicle serviced regularly to ventilation. help maintain its roadworthiness and resale value. There is a large network of •...
Page 254: Opening And Closing The Hood
Lincoln badge. Note: Do not attempt to service any of the high-voltage components or wiring. For 3. Release the hood latch by pushing the...
Page 255 Maintenance E146046 Engine coolant reservoir cap Engine oil filler cap Engine air cleaner cover Brake fluid reservoir cap Power distribution box Inverter system controller Inverter system controller coolant reservoir cap Engine oil dipstick Windshield washer fluid reservoir cap MKZ (CC9)
Page 256: Engine Oil Dipstick
Maintenance Note: Do not add oil further than the MAX ENGINE OIL DIPSTICK mark. Oil levels above the MAX mark may cause engine damage. E169062 E142732 Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system ENGINE OIL CHECK protection standards and fuel economy...
Page 257: Engine Coolant Check
Maintenance Note: For best results, coolant ENGINE COOLANT CHECK concentration should be tested with a refractometer such as Rotunda tool Engine Coolant and Inverter System 300-ROB75240 available from your Controller Coolant dealer. Ford does not recommend the use Your vehicle is equipped with two of hydrometers or coolant test strips for separate cooling systems.
Page 258 Maintenance Note: For best results, coolant Note: Do not use stop leak pellets, cooling concentration should be tested with a system sealants, or additives as they can refractometer such as Rotunda tool cause damage to the cooling or heating 300-ROB75240 available from your systems.
Page 259: Adding Engine Coolant
Maintenance Adding Engine Coolant • Do not mix different colors or types of coolant in your vehicle. Make sure the 1. Unscrew the engine coolant reservoir correct coolant is used. Mixing of cap slowly. Any pressure will escape coolants may harm your cooling as you unscrew the cap.
Page 260: Recycled Engine Coolant
Maintenance Whenever you add coolant, check the If you drive in extremely hot climates: coolant level in the inverter system • It may be necessary to have an controller coolant reservoir the next few authorized Ford dealer decrease the times you drive the vehicle. If necessary, coolant concentration to 40%.
Page 261: Automatic Transmission Fluid Check
Maintenance When this occurs the vehicle will still You have limited engine power when in operate. However: the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able • The engine power will be limited. to maintain high-speed operation and the •...
Page 262: Brake Fluid Check
Maintenance Do not use supplemental transmission fluid Add fluid to fill the reservoir if the level is additives, treatments or cleaning agents. low. Only use a washer fluid that meets The use of these materials may affect Ford specifications. See Capacities and transmission operation and result in Specifications (page 302).
Page 263 Maintenance Note: If a person adds electrical or WARNINGS electronic accessories or components to Keep batteries out of reach of the vehicle, the accessories or children. Batteries contain sulfuric components may adversely affect the low acid. Avoid contact with skin, eyes or voltage battery performance and clothing.
Page 264: Checking The Wiper Blades
Maintenance 2. Shift the transmission into P. Note: It is recommended that the negative battery cable terminal be disconnected 3. Turn off all accessories. from the battery if you plan to store your 4. Step on the brake pedal and start the vehicle for an extended period of time.
Page 265: Adjusting The Headlamps
Maintenance 2. Press the locking buttons together. Headlamp Aiming Target 3. Rotate and remove the wiper blade. 4. Install in the reverse order. Note: Make sure that the wiper blade locks into place. Lower the wiper arm and blade back to the windshield. The wiper arms will automatically return to their normal position when the ignition is turned Replace wiper blades at least once per...
Page 266: Changing A Bulb
Maintenance Horizontal Aim Adjustment Horizontal aim is not required for this vehicle and is not adjustable. CHANGING A BULB Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation E142465 can be a natural by-product of this design. 4.
Page 267: Bulb Specification Chart
Maintenance Replacing Bulbs BULB SPECIFICATION CHART For replacing bulbs, see your authorized Replacement bulbs are specified in the dealer. chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America to make sure they have the proper lamp performance, light brightness, light pattern, and safe visibility.
Page 268 Maintenance Function Trade name Glove compartment lamp Interior lamp To replace any bulb, see your authorized dealer. MKZ (CC9)
Page 269: Changing The Engine Air Filter
Maintenance 4. Wipe any dirt or debris from the air CHANGING THE ENGINE AIR filter housing and cover to make sure FILTER no dirt gets in the engine and to make sure you have a good seal. WARNING 5. Install the new engine air filter element To reduce the risk of vehicle damage to the engine air cleaner assembly.
Page 270: Vehicle Care
Vehicle Care Motorcraft Wheel and Tire Cleaner GENERAL INFORMATION (ZC-37-A) Your Ford or Lincoln authorized dealer has many quality products available to clean CLEANING THE EXTERIOR your vehicle and protect its finishes. Wash your vehicle regularly with cool or lukewarm water and a neutral pH CLEANING PRODUCTS shampoo, such as Motorcraft Detail Wash.
Page 271: Waxing
Vehicle Care Exterior Chrome WAXING Note: Never use abrasive materials such Regular waxing is necessary to protect as steel wool or plastic pads as they can your car's paint from the elements. We scratch the chrome surface. recommend that you wash and wax the Note: Do not use chrome cleaner, metal painted surface once or twice a year.
Page 272: Cleaning The Windows And Wiper Blades
Vehicle Care When washing: To clean the windshield and wiper blades: • Take care when using a power washer • Clean the windshield with a to clean the engine. The high-pressure non-abrasive glass cleaner. fluid could penetrate the sealed parts •...
Page 273: Cleaning The Instrument Panel And Instrument Cluster Lens
Vehicle Care • If grease or tar is present on the • Avoid cleaners or polishes that material, spot-clean the area first with increase the gloss of the upper portion Motorcraft Spot and Stain Remover. In of the instrument panel. The dull finish Canada, use Motorcraft Multi-Purpose in this area helps protect you from Cleaner.
Page 274: Cleaning Leather Seats
Vehicle Care 4. Remove the soaked cloth and if it is • alcohol solutions not soiled badly, use this cloth to clean • solvents or cleaners intended the area by using a rubbing motion for specifically for rubber, vinyl and 60 seconds.
Page 275: Vehicle Storage
Vehicle Care General Note: If you intend parking your vehicle for an extended period after cleaning the • Store all vehicles in a dry, ventilated wheels with a wheel cleaner, drive your place. vehicle for a few minutes before doing so. This will reduce the risk of increased •...
Page 276: Fuel System
Vehicle Care Engine Brakes • The engine oil and filter should be • Make sure brakes and parking brake changed prior to storage, as used are fully released. engine oil contain contaminates that Tires may cause engine damage. • Start the engine every 15 days. Run at •...
Page 277: Vehicle Care
Vehicle Care • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. • If the battery was removed, clean the battery cable ends and inspect. Contact your authorized dealer if you have any concerns or issues.
Page 278: Wheels And Tires
Wheels and Tires TEMPORARY MOBILITY KIT Note: The temporary mobility kit sealant compound in the canister is to be used for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. The kit is located in the spare tire well in the trunk.
Page 279 Wheels and Tires General Information Tips for Use of the Kit Read the following list of tips to ensure WARNING safe operation of the kit: Failure to follow these guidelines • Before operating the kit, make sure could result in an increased risk of your vehicle is safely off the road and loss of vehicle control, injury or death.
Page 280 Wheels and Tires First Stage: Reinflating the Tire with • Do not store the kit unsecured inside Sealing Compound and Air the passenger compartment of the vehicle as it may cause injury during a WARNINGS sudden stop or crash. Always store the kit in its original location.
Page 281 Wheels and Tires E144621 E144619 4. Plug the power cable into the 12-volt 8. Inflate the tire to the pressure listed on power point in the vehicle. the tire label located on the driver's door or the door jamb area. When the 5.
Page 282 Wheels and Tires Note: If you experience any unusual vibration, ride disturbance or noise while driving, reduce your speed until you can safely pull off to the side of the road to call for roadside assistance. Note: Do not proceed to the second stage of this operation.
Page 283 Wheels and Tires Note: After the sealing compound has 2. Locate the yellow cap at the end of the been used, the maximum vehicle speed clear tube. is 50 mph (80 km/h) and the maximum driving distance is 120 miles (200 kilometers).
Page 284: Tire Care
Wheels and Tires Be sure to check the sealant compound's use by date regularly. The use by date is on the lower right hand corner of the label located on the sealant canister (bottle). The sealant canister should be replaced after four years.
Page 285 Wheels and Tires Tire Quality Grades apply to new Traction AA A B C pneumatic passenger car tires. They WARNING do not apply to deep tread, winter-type snow tires, space-saver or The traction grade assigned to temporary use spare tires, light truck this tire is based on or LT type tires, tires with nominal rim straight-ahead braking traction tests,...
Page 286 Wheels and Tires can lead to sudden tire failure. The • kPa: Kilopascal, a metric unit of air grade C corresponds to a level of pressure. performance which all passenger car • PSI: Pounds per square inch, a tires must meet under the Federal standard unit of air pressure.
Page 287 Wheels and Tires Information Contained on the Tire A. P: Indicates a tire, designated by Sidewall the Tire and Rim Association, that may be used for service on cars, sport Both U.S. and Canada Federal utility vehicles, minivans and light regulations require tire manufacturers trucks.
Page 288 Wheels and Tires conditions for load and inflation H. U.S. DOT Tire Identification pressure. These speed ratings may Number: This begins with the letters need to be adjusted for the difference DOT and indicates that the tire meets in conditions. The ratings range from all federal standards.
Page 289 Wheels and Tires L. Treadwear, Traction and door-latch post, or the door edge that Temperature Grades: meets the door-latch post, next to the driver's seating position), or Tire Label • Treadwear The treadwear grade which is located on the B-Pillar or the is a comparative rating based on edge of the driver’s door.
Page 290 Wheels and Tires B. Load Range and Load Inflation Limits: Indicates the tire's load-carrying capabilities and its inflation limits. C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual; defined as four tires on the rear axle (a total of six or more tires on the vehicle).
Page 291 Wheels and Tires R: Indicates a radial type tire. Use the recommended cold inflation pressure for optimum tire performance E. 16: Indicates the wheel or rim and wear. Under-inflation or diameter in inches. If you change your over-inflation may cause uneven wheel size, you will have to purchase treadwear patterns new tires to match the new wheel...
Page 292 Wheels and Tires Maximum Permissible Inflation Note: If you are checking tire pressure Pressure is the tire manufacturer's when the tire is hot, (for example maximum permissible pressure and driven more than 1 mile [1.6 the pressure at which the maximum kilometers]), never bleed or reduce air load can be carried by the tire.
Page 293 Wheels and Tires Note: Some spare tires operate at a and inspected in case it needs to be higher inflation pressure than the repaired or replaced. For your safety, other tires. For T type mini-spare tires tires that are damaged or show signs (refer to the Dissimilar spare wheel of excessive wear should not be used and tire assembly information for a...
Page 294 Wheels and Tires Damage U.S. DOT Tire Identification Number Periodically inspect the tire treads and Both U.S. and Canada Federal sidewalls for damage (such as bulges regulations require tire manufacturers in the tread or sidewalls, cracks in the to place standardized information on tread groove and separation in the the sidewall of all tires.
Page 295 Wheels and Tires WARNINGS WARNINGS Only use replacement tires and To reduce the risk of injury, when wheels that are the same size, mounting replacement tires and load index, speed rating and type wheels, you should not exceed the (such as P-metric versus LT-metric or maximum pressure indicated on the all-season versus all-terrain) as those sidewall of the tire to set the beads...
Page 296 Wheels and Tires Important: Remember to replace the Driving habits have a great deal to do wheel valve stems when the road tires with your tire mileage and safety. are replaced on your vehicle • Observe posted speed limits It is recommended that the two front •...
Page 297 Wheels and Tires Wheel misalignment in the front or the Rotating your tires at the rear can cause uneven and rapid recommended interval (as indicated treadwear of your tires and should be in the Scheduled Maintenance corrected by an authorized dealer. chapter) will help your tires wear more Front-wheel drive vehicles and those evenly, providing better tire...
Page 298: Using Snow Chains
Wheels and Tires Summer Tires Snow chains have not been approved for use on your vehicle. Your Ford vehicle may be equipped The original equipment tires on your with summer tires to provide superior vehicle may have an all-weather tread performance on wet and dry roads.
Page 299: Monitoring System
Wheels and Tires As an added safety feature, your vehicle Always check the TPMS malfunction has been equipped with a tire pressure telltale after replacing one or more tires monitoring system (TPMS) that illuminates or wheels on your vehicle to ensure that a low tire pressure telltale when one or the replacement or alternate tires and more of your tires is significantly...
Page 300 Wheels and Tires The tire pressure should be checked When your Temporary Spare Tire is periodically (at least monthly) using an Installed (If Equipped) accurate tire gauge. See Inflating Your When one of your road tires needs to be Tires in this chapter. replaced with the temporary spare, the tire pressure monitoring system will continue Understanding Your Tire Pressure...
Page 301 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated 1. Make sure tires are at the proper pressure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
Page 302 Wheels and Tires When Inflating your Tires vehicle is stationary overnight with the outside temperature significantly lower When putting air into your tires (such as at than the daytime temperature, the tire a gas station or in your garage), the tire pressure may decrease approximately 3 pressure monitoring system may not psi (21 kPa) for a drop of 30°F (17°C) in...
Page 303: Technical Specifications
Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
Page 304: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression 12.3:1 ratio Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) MKZ (CC9)
Page 305: Motorcraft Parts
Capacities and Specifications MOTORCRAFT PARTS Component 2.0L ATK iVCT Engine FA-1911 Air filter element FL-910-S Oil filter Battery BXT-96R-500 BXT-96R-590 SP-531 Spark plugs Cabin air filter FP-71 Seat filter FS-104 Windshield wiper blade WW-2200 (driver side) WW-1900 (passenger side) Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.
Page 306: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type Check digit...
Page 307: Vehicle Certification Label
Capacities and Specifications VEHICLE CERTIFICATION LABEL TRANSMISSION CODE DESIGNATION E167469 The National Highway Traffic Safety E167814 Administration Regulations require that a The transmission code is on the Safety Safety Compliance Certification Label be Compliance Certification Label. The affixed to a vehicle and prescribe where following table shows the transmission the Safety Compliance Certification Label code along with the transmission...
Page 308: Technical Specifications
Capacities and Specifications TECHNICAL SPECIFICATIONS Item Capacity Ford part name or Ford part number / Ford equivalent specification Between MIN and Motorcraft DOT 4 PM-20/ Brake fluid MAX on reservoir LV High Perform- WSS-M6C65-A2 ance Brake Fluid Hinges, latches, Not applicable Multi-Purpose Motorcraft XL-5 striker plates and...
Page 309: Capacities And Specifications
Capacities and Specifications Item Capacity Ford part name or Ford part number / Ford equivalent specification 1.39 lb (0.63 kg) Motorcraft R-134a YN-19 (US); A/C Refrigerant Refrigerant CYN-16-R (Canada) / WSH-M17B19-A A/C Refrigerant 5.2 oz (153 ml) Motorcraft PAG YN-32 Refrigerant Compressor Oil Compressor Oil...
Page 310 Capacities and Specifications Item Capacity Ford part name or Ford part number / Ford equivalent specification /WSS-M2C31-B2 Ford recommends using Motorcraft (Ford) DOT 4 LV High Performance Motor Vehicle Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards.
Page 311: Audio System
Audio System AM and FM frequencies are established GENERAL INFORMATION by the Federal Communications Commission (FCC) and the Canadian Radio Radio Frequencies and Reception and Telecommunications Commission Factors (CRTC). Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz Radio Reception Factors Distance and strength The further you travel from an FM station, the weaker the...
Page 312: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System MP3 Track and Folder Structure In track mode, the system displays and plays the structure as if it were only one Audio systems capable of recognizing and level deep (all .mp3 files play, regardless playing MP3 individual tracks and folder of being in a specific folder).
Page 313: Media Hub
Audio System E146318 CD slot: Insert a CD. Eject: Eject a CD. TUNE +/-: In radio mode, select a frequency band and press one of the TUNE buttons. The system stops at the first station it finds in that direction. In SIRIUS mode, select the previous or next channel.
Page 314: Audio System
Audio System E142605 A/V inputs SD card slot USB ports See Entertainment (page 334). MKZ (CC9)
Page 315: Mylincoln Touch
MyLincoln Touch GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 316: Mylincoln Touch
MyLincoln Touch Information Entertainment • Intersection This system uses a four-corner strategy to provide quick access to several vehicle • City Center features and settings. The touchscreen • provides easy interaction with your cellular • Edit Route Cancel Route phone, multimedia, climate control and navigation system.
Page 317 MyLincoln Touch Using the Touch-Sensitive Controls Press to access your home screen. on Your System Depending on your vehicle’s option package and software, your screens may To turn a feature on and off, just touch the vary in appearance from the descriptions graphic with your finger.
Page 318 MyLincoln Touch Safety Information • SOUND: Touch the word to access the Sound menu where you can adjust WARNING settings such as: Bass, Treble, Midrange, Balance and Fade, DSP Driving while distracted can result in (Digital Signal Processing), THX Deep loss of vehicle control, crash and Note Demo, Occupancy Mode and injury.
Page 319 MyLincoln Touch Speed-restricted Features • Any action that requires you to use a keyboard is restricted, such as entering Some features of this system may be too a navigation destination or editing difficult to use while your vehicle is moving information.
Page 320 MyLincoln Touch Privacy Information The cellular profile, media device index, and development log remain in your When you connect a cellular phone to vehicle unless you delete them and are SYNC, the system creates a profile within generally accessible only in your vehicle your vehicle that links to that cellular when the cellular phone or media player phone.
Page 321 MyLincoln Touch Accessing and Adjusting Modes Through Your Right Vehicle Information Display (If Equipped) E145459 • In climate mode, the driver side The display is located on the right side of temperature can bet set as well as fan your instrument cluster (A). You can use speed.
Page 322 MyLincoln Touch The selection menu expands and different When using voice commands, words and options appear. icons may appear in the lower left status bar indicating the status of the voice • Press the up and down arrows to scroll session (such as Listening, Success, Failed, through the modes.
Page 323 MyLincoln Touch What Can I Say? Available voice commands To access the available voice commands for the current session, do one of the "Audio list of commands" following: "Bluetooth audio list of commands" • During a voice session, press the help icon (?) in the lower left status bar of "Browse list of commands"...
Page 324 MyLincoln Touch Voice Settings To access these settings using voice commands: Voice settings allow you to customize the 1. Press the voice icon. Wait for the level of system interaction, help and prompt "Please say a command". feedback. The system defaults to standard Another tone sounds to let you know interaction that uses candidate lists and the system is listening.
Page 325: Settings
MyLincoln Touch SETTINGS E161968 Clock Display Sound Vehicle Settings Help Note: If the battery has been Under this menu, you can set disconnected, your vehicle needs to your clock, access and adjust E142607 acquire a GPS signal to update the clock. the display, sound and vehicle Once your vehicle acquires the signal, it settings as well as access settings for...
Page 326 MyLincoln Touch From this screen, you can also make other • Auto Dim Manual Offset allows you adjustments such as 12-hour or 24-hour to adjust screen dimming as the mode, activate GPS time synchronization outside lighting conditions change and have the system automatically update from day to night.
Page 327 MyLincoln Touch Sound Press the Settings icon > Sound, E142607 then select from the following: 1. Press the Settings icon > Vehicle > E142607 Ambient Lighting. 2. Touch the desired color. Sound 3. Use the scroll bar to increase or Bass decrease the intensity.
Page 328 MyLincoln Touch Enable Valet Mode Note: If the system locks, and you need to reset the PIN, enter 3681 and the Valet mode allows you to lock the system. system unlocks. No information is accessible until the system is unlocked with the correct PIN. Settings You can create your own four-digit PIN to Access and adjust system settings, voice...
Page 329 MyLincoln Touch Voice Control Press the Settings icon > Settings > Voice Control, then E142607 select from the following: Voice control Interaction Mode Standard interaction mode provides more detailed inter- action and guidance. Advanced mode has less audible interaction and more tone prompts. Confirmation Prompts Have the system ask you short questions if it has not clearly heard or understood your request.
Page 330 MyLincoln Touch Media player Autoplay When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process. When this feature is off, the system does not automatically switch to the inserted media source.
Page 331 MyLincoln Touch Navigation Route Preferences Choose to have the system display the Shortest, Fastest or most Ecological route first. If you set Always Use Preferred Route to Yes, the system uses the selected route type to calculate only one route to the desired destination.
Page 332 MyLincoln Touch Phone Press the Settings icon > Settings > Phone, then select E142607 from the following: Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle.
Page 333 MyLincoln Touch Wireless & Internet feature, everyone in your vehicle can also gain access the internet if you have a USB Your system has a Wi-Fi feature that mobile broadband connection inside your creates a wireless network within your vehicle, your phone supports personal vehicle, thereby allowing other devices area networking and if you park outside a (such as personal computers or phones)
Page 334 MyLincoln Touch Wi-fi USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
Page 335 MyLincoln Touch Help Navigation system version Map database version Sirius satellite radio ESN Gracenote Database Information and Library version Software Licenses View the licenses for any software and applications installed on your system. Driving Restrictions Certain features are not accessible when your vehicle is moving.
Page 336: Entertainment
MyLincoln Touch ENTERTAINMENT E161892 AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In These buttons change with the media mode you are in. Radio memory presets and CD controls.
Page 337 MyLincoln Touch Press the voice icon on the "BROWSE" steering wheel. When prompted, E142599 you can say: "USB" "Help" "BROWSE" within devices This command is only usable if you have "Browse" an active subscription to Sirius satellite radio. "Browse <league> games" For more commands in SD card or USB mode, see the "SD Card and USB Port"...
Page 338 MyLincoln Touch Memory Presets Sample commands Save a station by pressing and holding "Play [album] <name>" one of the memory preset areas. There is a brief mute while the radio saves the "Play [artist] <name>" station. Sound returns when finished. "Play [genre] <name>"...
Page 339 MyLincoln Touch Set PTY for Seek/Scan HD Radio technology is the digital evolution of analog AM/FM radio. Your This allows you to select a category of system has a special receiver that allows music you would like to search for. You it to receive digital broadcasts (where can then choose to either seek or scan for available) in addition to the analog...
Page 340 MyLincoln Touch TAG allows you to save a song to When HD Radio broadcasts are active, you download later when you are on an can access the following functions: acquired HD Radio station and the feature • Scan allows you to hear a brief is on.
Page 341 MyLincoln Touch HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
Page 342 MyLincoln Touch Potential station issues Issues Cause Action Echo, stutter, skip or repeat This is poor time alignment No action required. This is in audio. by the radio broadcaster. a broadcast issue. Increase or decrease in audio volume. Sound fading or blending in The radio is shifting No action required.
Page 343 MyLincoln Touch HD Radio Technology manufactured under "RADIO" license from iBiquity Digital Corp. U.S. and "FM <87.9-107.9>" foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor "FM <87.9-107.9> HD <#>" Company and iBiquity Digital Corp.
Page 344 MyLincoln Touch Sirius® Satellite Radio (If Activated) "TUNE" Press the lower left corner of the touchscreen, and then select the "<530-1710>" E142611 SIRIUS tab. "<87.9-107.9>" Memory Presets "<87.9-107.9> HD <#>" Save a channel by pressing and holding "AM" one of the memory preset areas. There is a brief mute while the radio saves the "AM <530-1710>"...
Page 345 MyLincoln Touch Options choose to Tune to the channel, to Cancel the alert or to Disable Alerts. If you are Touch this button to view and adjust listening to a sporting event, you can save various media settings. your favorite teams so that the system can alert you when they are playing on a Sound Settings satellite radio channel.
Page 346 MyLincoln Touch Sirius Satellite Radio Information For more information on extended subscription terms (a service fee is Note: Sirius reserves the unrestricted right required), the online media player and a to change, rearrange, add or delete list of Sirius satellite radio channels, and programming including canceling, moving other features, please visit or adding particular channels, and its...
Page 347 MyLincoln Touch Sirius Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and...
Page 348 MyLincoln Touch Troubleshooting tips Radio display Cause Action No Signal. The signal is lost from the The signal is blocked. When Sirius satellite or Sirius you move into an open area, tower to your vehicle the signal should return. antenna. Updating.
Page 349 MyLincoln Touch "SIRIUS" "TUNE" "Sirius <0-223>" "SAT 2 preset <#>" "Sirius off" "SAT 3" "Sirius on" "SAT 3 preset <#>" "Sirius <0-223>" "Sports game" "Help" "Tune" "Help" Press the lower left corner of the If you have said "Sports game", see the touchscreen, and then select the E142611 following "Sports game"...
Page 350 MyLincoln Touch Options "CD" Sound Settings "Pause" Touch this button to adjust settings for: "Play" • Bass • Midrange "Play next track" • Treble "Play previous track" • Balance and Fade "Play track <1-512>" • THX Deep Note Demo "Repeat" •...
Page 351 MyLincoln Touch USB Port E142619 The SD card slot is located either in the E142621 center console or behind a small access The USB ports are located either in the door in the instrument panel. To access center console or behind a small access and play music from your device, press door in the instrument panel.
Page 352 MyLincoln Touch Shuffle Update Media Index indexes your device when you connect it for the first time and Touch this button to play music on the each time the content changes (such as selected album or folder in random order. adding or removing tracks) to make sure you have the latest voice commands Similar Music...
Page 353 MyLincoln Touch "USB" or "SD CARD" "USB" or "SD CARD" "Play video podcast <name>" "Browse" "Play video podcast episode <name>" "Next" "Pause" "Play video playlist <name>" "Play" "Previous" "Play album <name>" "Repeat all" "Play all" "Repeat off" "Play artist <name>" "Repeat one"...
Page 354 MyLincoln Touch "BROWSE" "BROWSE" "All composers" "Video playlist <name>" "All folders" "Video podcast <name>" "All genres" "Help" "All movies" This command is only available in USB mode and is device-dependent. "All music videos" Supported Media Players, Formats "All playlists" and Metadata Information "All podcasts"...
Page 355: Bluetooth Audio
MyLincoln Touch Bluetooth Audio WARNINGS For safety reasons, do not connect Your system allows you to stream audio or adjust the settings on your over your vehicle's speakers from your portable music player while your vehicle connected, Bluetooth-enabled cellular is moving. phone.
Page 356 MyLincoln Touch Press the lower left corner of the 7. Adjust the sound on your portable touchscreen, and then select A/V In. music player until it reaches the level of the FM station or CD by switching To use the auxiliary input jack feature, back and forth between the controls.
Page 357: Phone
MyLincoln Touch PHONE E161968 Phone Quick Dial Phonebook History Messaging Settings • Using privacy mode Hands-free calling is one of the main features of SYNC. Once you pair your • Dialing a number phone, you can access many options using •...
Page 358: Pairing Subsequent Phones
MyLincoln Touch Other features, such as text messaging 2. Make sure that Bluetooth is set to On using Bluetooth and automatic phonebook and that your cellular phone is in the download, are phone-dependent features. proper mode. See your device’s To check your phone’s compatibility, see manual if necessary.
Page 359 MyLincoln Touch 3. If prompted to enter a PIN on your Ignore the call by doing nothing. SYNC device, it does not support Secure logs it as a missed call. Simple Pairing. To pair, enter the PIN Phone Menu Options displayed on the touchscreen.
Page 360: Text Messaging
MyLincoln Touch History 1. Touch the top left corner of the display to access the Phone menu. After you connect your Bluetooth-enabled 2. Select Messaging. phone to SYNC, you can access any previously dialed, received or missed calls. 3. Choose from the following: You can also choose to save these to your •...
Page 361 MyLincoln Touch When a new message arrives, an audible tone sounds and the screen displays a Text message options pop-up with the caller name and ID, if I’ll call you back in a few minutes. supported by your phone. You can press: •...
Page 362: Phone Voice Commands
MyLincoln Touch Text Message Notification "PHONE" Select a text message notification, if supported by your phone. Choose from "Call" possible system alert tones, text-to-speech "Call <name>" or silent. "Call <name> at home" Internet Data Connection "Call <name> at work" If your phone is compatible, use this screen to adjust your internet data "Call <name>...
Page 363: Electric Vehicle Information
MyLincoln Touch "PHONE" "MESSAGES" "Reply to text messages" "Call" "Turn ringer off" "Forward text messages" "Turn ringer on" "Listen to text message <#>" "Unmute call" "Listen to text messages" "Help" "Reply to text messages" This command is only available during an "Help"...
Page 364 MyLincoln Touch Power E163015 Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates.
Page 365 MyLincoln Touch High voltage battery power represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking or engine charging. The higher the power going into the high-voltage battery, the larger the circle around this node. Fuel represents the fuel tank in the vehicle.
Page 366 MyLincoln Touch Engine On due to Engine Cold The engine is on to warm-up. The vehicle returns to electric mode when the engine is warm. This reason may reappear during a drive or after shutting the vehicle down for a short period. This is normal operation. Heater Setting The engine is on because of the heater setting.
Page 367: Information
MyLincoln Touch Idle Status The vehicle is either at rest, or sharing very This indicates which mode is active within little power between the electric system the vehicle system. parts. Hybrid Drive Idle with Charging The electric motor and gasoline engine The high-voltage battery is receiving are powering vehicle.
Page 368 MyLincoln Touch Under the Information menu, you can Note: The driver is ultimately responsible access features such as: for the safe operation of the vehicle, and therefore, must evaluate whether it is safe • SYNC Services to follow the suggested directions. Any •...
Page 369 MyLincoln Touch SYNC Services uses advanced vehicle 1. Select Connect to Services to initiate sensors, integrated GPS technology and an outgoing call to SYNC Services comprehensive map and traffic data, to using your phone. give you personalized traffic reports, 2. Once connected, follow the voice precise turn-by-turn directions, business prompts to request your desired search, news, sports, weather and more.
Page 370 MyLincoln Touch If your vehicle is not equipped with If you miss a turn, SYNC automatically asks Navigation: if you want the route updated. Just say, "Yes" when prompted and the system • Turn-by-turn directions appear in the delivers a new route to your vehicle. information display, in the status bar of your touchscreen system and on the If your vehicle is equipped with Navigation,...
Page 371 MyLincoln Touch SYNC Services Voice Commands systems), press the voice button on the steering wheel controls. When prompted, When a route has been say any of the following commands: downloaded (non-navigation E142599 "SERVICES" "Cancel route" "Navigation voice off" "Navigation voice on" "Next turn"...
Page 372 MyLincoln Touch When you subscribe to Sirius Travel Link, Weather it can help you locate the best gas prices, Touch this button to view the nearby find movie listings, get current traffic alerts, weather, current weather, or the five day view the current weather map, get forecast for the chosen area.
Page 373 MyLincoln Touch "SIRIUS TRAVEL LINK" "Sports scores" "Traffic" "Weather" "Weather map" "Help" If you say "Sports headlines", "Sports schedules" or "Sports scores", you can then say any of the commands in the following chart. Sports-related Commands "Baseball" "College basketball" "College football" "Golf"...
Page 374 MyLincoln Touch Additional sports-related voice commands "Baseball headlines" "Motor sports schedule" "Baseball schedule" "My team headlines" "Baseball scores" "My teams schedule" "College basketball headlines" "My teams scores" "College basketball schedule" "NBA headlines" "College basketball scores" "NBA schedule" "College football headlines" "NBA scores"...
Page 375 MyLincoln Touch Note: The system alerts you to any Note: The SYNC 911 Assist feature must messages by turning the information icon be set on prior to the incident. yellow. After you read or delete the Note: Before setting this feature on, make messages, the icon returns to white.
Page 376 MyLincoln Touch Setting 911 Assist On In the Event of a Crash If your vehicle is equipped with Not all crashes deploy an airbag or Navigation, touch the i activate the fuel pump shut-off (which E142608 (Information) button to access would trigger 911 Assist);...
Page 377 MyLincoln Touch 911 Assist Privacy Notice Note: Your Vehicle Health Report feature requires activation prior to use. Visit When you turn on 911 Assist, it may www.SYNCMyRide.com to register. There disclose to emergency services that your is no fee or subscription associated with vehicle has been in a crash involving the Vehicle Health Report, but you must deployment of an airbag or activation of...
Page 378: Climate
MyLincoln Touch Making a Report collect more vehicle information. Ford may use your vehicle information it collects for If you want to run a report by any purpose. If you do not want to disclose using the touchscreen, touch your cellular phone number or vehicle E142608 Apps >...
Page 379 MyLincoln Touch Power: Touch to switch the system off and on. Outside air cannot enter your vehicle when you switch off the system. Passenger settings: Touch DUAL to switch on the passenger temperature control. Touch the + and - to adjust the temperature. Touch the heated seat icon to control the heated seat (if equipped).
Page 380 MyLincoln Touch Manual airflow distribution controls:Floor/Defrost: Distributes air through the windshield defroster vents, demister vents, floor vents and rear seat floor vents, and provides outside air to reduce window fogging. Panel: Distributes air through the instrument panel vents. Panel/Floor: Distributes air through the instrument panel vents, demister vents, floor vents and rear seat floor vents.
Page 381: Navigation
MyLincoln Touch "CLIMATE" "CLIMATE" "Defrost on" "Windshield floor on" "Dual off" "Help" "Floor on" If you say "Temperature", you can then say any of the commands in the following "Fan decrease" chart. "Fan increase" "TEMPERATURE" "MAX A/C off" "<15.5-29.5> degrees" "MAX A/C on"...
Page 382 MyLincoln Touch To view the navigation map and your 2. Select Set as Dest to make this your vehicle's current location, touch the green destination. You can also choose to bar in the upper right hand corner of the set this as a waypoint (have the system touchscreen, or, press Dest, then Map.
Page 383 MyLincoln Touch Point of Interest (POI) Categories To expand these listings, press the + in front of the listing. Main categories The system also allows you to sort alphabetically, by distance or by cityseekr Food/Drink & Dining listings (if available). Travel &...
Page 384: Setting Your Navigation Preferences
MyLincoln Touch Coffeehouse For hotels, cityseekr can provide information such as star rating, price category, review, check-in and checkout times, hotel service icons and website E142636 address. Food & Drink Setting Your Navigation Preferences E142637 Select settings for the system to take into Nightlife account when planning your route.
Page 385 MyLincoln Touch Auto - Fill State/Province Route Preferences Have the system automatically fill in the Preferred Route state and province based on the Choose to have the system display the information already entered into the Shortest, Fastest or most Ecological route system.
Page 386: Map Mode
MyLincoln Touch Press Add to program an entry. Once you make a selection, the system tries to avoid the area(s) if possible for all routes. To delete a selection, choose the listing on the screen. When the screen changes to Avoid Areas Edit, you can press Delete at the bottom right of the screen.
Page 387 MyLincoln Touch Menu displays a pop-up box that allows Address book entry default direct access to navigation settings, icon(s) indicates the location on View/Edit Route, SIRIUS Travel Link, the map of an address book entry. E142648 Guidance Mute and Cancel Route. This is the default symbol shown after the entry has been stored to the Address Book Re-center the map by pressing...
Page 388: Quick-Touch Buttons
MyLincoln Touch No GPS symbol indicates that View/Edit Route insufficient GPS satellite signals Access these features when a route is are available for accurate map E142655 active: positioning. This icon may display • View Route under normal operation in an area with poor GPS access.
Page 389 MyLincoln Touch Navigation system voice commands Navigation system voice commands "Show map" "Cancel next waypoint" "Show north up" "Cancel route" "Show route" "Destination" "Show turn list" "Destination <nametag>" "Voice guidance off" "Destination <POI category>" "Voice guidance on" "Destination favorites" "Where am I?" "Destination home"...
Page 390 MyLincoln Touch One-shot Destination Street Address "DESTINATION" When you say either "Navigation "Nearest POI" destination street address" or "Destination "Play nametags" street address", the system asks you to say the full address. The system displays "POI category" an example on-screen. You can then speak the address naturally, such as "One "Previous destination"...
Page 391: Accessories
Lincoln the greatest benefit: Licensed Accessories, and does not • 12 months or 12000 miles (20000 design or test these accessories to Lincoln kilometers) (whichever occurs first). Motor Company engineering • The remainder of your new vehicle requirements.
Page 392 • When adding accessories, equipment, passengers and luggage to your • If you or an authorized Lincoln dealer vehicle, do not exceed the total weight add any non-Lincoln custom electrical capacity of the vehicle or of the front or electronic accessories or...
Page 393: Appendices
Appendices • The MS SOFTWARE and/or FORD END USER LICENSE AGREEMENT SOFTWARE may interface with and/or communicate with, or may be later SYNC® End User License Agreement upgraded to interface with and/or (EULA) communicate with additional software • You have acquired a device ("DEVICE") and/or systems provided by third party that includes software licensed by Ford software and service suppliers.
Page 394 Appendices Description of Other Rights and • SOFTWARE Transfer: You may Limitations permanently transfer your rights under this EULA only as part of a sale or • Speech Recognition: If the SOFTWARE transfer of the DEVICE, provided you includes speech recognition retain no copies, you transfer all of the component(s), you should understand SOFTWARE (including all component...
Page 395 Appendices • Consent to Use of Data: You agree • Internet-Based Services Components: that MS, Microsoft Corporation, FORD The SOFTWARE may contain MOTOR COMPANY, third party components that enable and facilitate software and systems suppliers, their the use of certain Internet-based affiliates and/or their designated agent services.
Page 396 Appendices If MS, Microsoft Corporation, their affiliates • Links to Third Party Sites: The MS and/or their designated agent make SOFTWARE may provide you with the available Supplemental Components, and ability to link to third party sites no other EULA terms are provided, then through the use of the SOFTWARE.
Page 397 Appendices SOFTWARE onto the DEVICE as a EXPORT RESTRICTIONS: You replacement copy for the existing acknowledge that the SOFTWARE is SOFTWARE, and use it in accordance with subject to U.S. and European Union export this EULA, including any additional EULA jurisdiction.
Page 398 Appendices PERFORMANCE OF THE SOFTWARE. THIS Read and follow instructions: Before LIMITATION SHALL APPLY EVEN IF ANY using your Windows Automotive- based REMEDY FAILS OF ITS ESSENTIAL system, read and follow all instructions and PURPOSE. IN NO EVENT SHALL MS, safety information provided in this end MICROSOFT CORPORATION AND/OR user manual ("User's Guide").
Page 399 Appendices General Operation Distraction Hazard: Any navigation features may require manual (non-verbal) Voice Command Control: Functions within setup. Attempting to perform such set-up the Windows Automotive-based system or insert data while driving can seriously may be accomplished using only voice distract your attention and could cause an commands.
Page 400 Appendices Emergency Services: Do not rely on any Telenav may revise this Agreement and navigation features included in the system the privacy policy at any time, with or to route you to emergency services. Ask without notice to you. You agree to visit local authorities or an emergency services http://www.telenav.com from time to time operator for these locations.
Page 401 Appendices 3.1 License Limitations You agree to indemnify and hold Telenav harmless against all claims resulting from You agree not to do any of the following: any dangerous or otherwise inappropriate (a) reverse engineer, decompile, use of the Telenav Software in any moving disassemble, translate, modify, alter or vehicle, including as a result of your failure otherwise change the Telenav Software...
Page 402 Appendices 5. Limitation of Liability on the information provided by the Telenav Software. Telenav also does not TO THE EXTENT PERMITTED UNDER warrant the accuracy of the map or other APPLICABLE LAW, UNDER NO data used for the Telenav Software. Such CIRCUMSTANCES SHALL TELENAV OR data may not always reflect reality due to, ITS LICENSORS AND SUPPLIERS BE...
Page 403 Appendices 6. Arbitration and Governing Law Agreement. Any such sale, assignment or transfer that is not expressly permitted You agree that any dispute, claim or under this paragraph will result in controversy arising out of or relating to this immediate termination of this Agreement, Agreement or the Telenav Software shall without liability to Telenav, in which case be settled by independent arbitration...
Page 404 Appendices By using the Telenav Software, you The headings in this Agreement are for consent to receive from Telenav all convenience of reference only, will not be communications, including notices, deemed to be a part of this Agreement, agreements, legally required disclosures and will not be referred to in connection or other information in connection with the with the construction or interpretation of...
Page 405 Appendices installed, copied, or used the Data, you agree not to otherwise reproduce, copy, must contact your retailer or HERE North modify, decompile, disassemble or reverse America, LLC (as defined below) within engineer any portion of this Data, and may thirty (30) days of purchase for a refund of not transfer or distribute it in any form, for your purchase price.
Page 406 Appendices Disclaimer of Liability: real time route guidance, fleet management or similar applications; or (b) HERE AND ITS LICENSORS (INCLUDING with, or in communication with, including THEIR LICENSORS AND SUPPLIERS) without limitation, cellular phones, palmtop SHALL NOT BE LIABLE TO YOU IN and handheld computers, pagers, and RESPECT OF ANY CLAIM, DEMAND OR personal digital -assistants or PDAs.
Page 407 Appendices that any such export laws, rules or Nations Convention for Contracts for the regulations prohibit HERE from complying International Sale of Goods, which is with any of its obligations hereunder to explicitly excluded. For any and all deliver or distribute Data, such failure shall disputes, claims and actions arising from be excused and shall not constitute a or in connection with the Data (“Claims”),...
Page 408 Appendices This Data is a commercial item as defined The software from Gracenote (the in FAR 2.101 "Gracenote Software") enables this device to do disc and music file identification and and is subject to the End User License obtain music-related information, including Agreement under name, artist, track, and title information which this Data was provided.
Page 409 Appendices Gracenote Servers. Gracenote, GRACENOTE SOFTWARE OR respectively, reserve all rights in GRACENOTE SERVERS ARE ERROR-FREE Gracenote Data, the Gracenote Software, OR THAT THE FUNCTIONING OF THE and the Gracenote Servers and Gracenote GRACENOTE SOFTWARE OR Content, including all ownership rights. GRACENOTE SERVERS WILL BE Under no circumstances will either UNINTERRUPTED.
Page 410 Appendices WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met. The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or...
Page 411: Ford Extended Service Plan
PROTECT YOURSELF FROM THE RISING Ford Extended Service Plan is honored by COST OF VEHICLE REPAIRS WITH A all authorized Ford and Lincoln dealers in FORD EXTENDED SERVICE PLAN. the U.S. and Canada. It is the only extended service plan authorized and SERVICE PLANS (U.S.
Page 412: Scheduled Maintenance
Contact your selling authorized Ford or to the new owner. Whenever you sell your Lincoln dealership today so they can vehicle, prospective buyers may have a customize a Ford Extended Service Plan higher degree of confidence that vehicle that fits your driving lifestyle and budget.
Page 413: Service Plans (Canada Only)
When you purchase Ford Extended Service Plan, you receive added peace-of-mind protection throughout Canada and the United States, provided by a network of participating authorized Ford Motor Company dealers. The Lincoln Maintenance Protection Plan is honored at authorized Lincoln dealers. MKZ (CC9)
Page 414: Scheduled Maintenance
Scheduled Maintenance Why Maintain Your Vehicle at Your GENERAL MAINTENANCE Dealership? INFORMATION Factory-Trained Technicians Why Maintain Your Vehicle? Service technicians participate in extensive Carefully following the maintenance factory-sponsored certification training to schedule helps protect against major help them become experts on the repair expenses resulting from neglect or operation of your vehicle.
Page 415: Protecting Your Investment
Scheduled Maintenance Protecting Your Investment Your vehicle is very sophisticated and built with multiple, complex, performance Maintenance is an investment that pays systems. Every manufacturer develops dividends in the form of improved these systems using different reliability, durability and resale value. To specifications and performance features.
Page 416 Scheduled Maintenance Oils, Fluids and Flushing Make sure to change your vehicle’s oils and fluids at the specified intervals or in In many cases, fluid discoloration is a conjunction with a repair. Flushing is a normal operating characteristic and, by viable way to change fluid for many vehicle itself, does not necessarily indicate a sub-systems during scheduled...
Page 417: Multi-Point Inspection
Scheduled Maintenance Check every six months Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly.
Page 418: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance Be sure to ask your dealership service SPECIAL OPERATING advisor or technician about the multi-point CONDITIONS SCHEDULED vehicle inspection. It is a comprehensive MAINTENANCE way to perform a thorough inspection of your vehicle. Your checklist gives you If you operate your vehicle primarily in any immediate feedback on the overall of the following conditions, you need to condition of your vehicle.
Page 419: Normal Scheduled Maintenance
Scheduled Maintenance Operating in dusty or sandy conditions (such as unpaved or dusty roads) Rotate tires, inspect tires for wear and measure tread depth. Every 5000 miles (8000 km) Change engine oil and filter. or six months Perform multi-point inspection. Hot climate oil change intervals: Vehicles Exceptions operating in the Middle East, North Africa,...
Page 420 Scheduled Maintenance 1, 2 Normal scheduled maintenance Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect engine cooling system and motor/electronics cooling system strength and hoses. Inspect exhaust system and heat shields. Inspect half-shaft boots. Inspect steering linkage, ball joints, suspension and tie- rod ends.
Page 421 Scheduled Maintenance Other maintenance items Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid. (240000 km) Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers).
Page 422: Scheduled Maintenance Record
Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 423 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 424 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 425 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 426 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 427 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 428 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 429 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 430 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 431 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9)
Page 432 MKZ (CC9)
Page 433 Index Anti-Theft Alarm..........68 Arming the Alarm..........68 Disarming the Alarm........68 Appendices..........391 See: Climate Control........124 Audible Warnings and Indicators...95 About This Manual........7 Headlamps On Warning Chime....95 Protecting the Environment......7 Key in Ignition Warning Chime.....95 Keyless Warning Alert........95 See: Brakes............174 Parking Brake On Warning Chime....96 ABS driving hints Audio Control..........71 See: Hints on Driving With Anti-Lock...
Page 434 Index Brake Fluid Check........260 Cleaning the Exterior......268 Brakes............174 Cleaning Plastic Exterior Parts....269 General Information........174 Exterior Chrome..........269 Breaking-In..........223 Stripes or Graphics (if equipped)....268 Bulb Specification Chart......265 Underbody............269 Cleaning the Instrument Panel and Instrument Cluster Lens......271 Cleaning the Interior.......270 Cabin Air Filter...........126 Cleaning the Windows and Wiper California Proposition 65......11 Blades............270...
Page 435 Index Drive Control..........212 Engine Coolant Check......255 LINCOLN DRIVE CONTROL......212 Adding Coolant..........256 Driver Alert..........199 Adding Engine Coolant........257 Using Driver Alert...........199 Adding Inverter System Controller Driver and Passenger Airbags....40 Coolant............257 Children and Airbags........41 Checking the Engine Coolant....255 Proper Driver and Front Passenger Seating Checking the Inverter System Controller Adjustment............40...
Page 436 Index Exterior Mirrors..........84 Auto-Dimming Feature........85 Blind Spot Monitor...........86 Garage Door Opener Fold-Away Exterior Mirrors......85 See: Universal Garage Door Opener..139 Heated Exterior Mirrors........85 Gauges............89 Integrated Blind Spot Mirrors.......85 Common Displays..........90 Memory Mirrors..........85 Left Information Display.........89 Power Exterior Mirrors........84 Right Information Display......90 Signal Indicator Mirrors........85 General Information on Radio Frequencies..........48...
Page 437 Index Information Messages......109 See: Hybrid Electric Vehicle......152 Active Park............109 High Voltage Battery Cut-Off Adaptive Cruise Control.......109 Switch............169 AdvanceTrac ...........110 High Voltage Battery........167 Airbag..............110 General Information........167 Alarm..............110 Hill Start Assist...........177 Automatic Engine Shutdown......111 Using Hill Start Assist........178 Battery and Charging System (12 volt)..111 Hints on Controlling the Interior Battery and Charging System (High Climate............125...
Page 438 See: Heated Windows and Mirrors....126 Headlamp Flasher..........77 See: Windows and Mirrors......83 Mobile Communications Equipment..13 High Beams............77 Lighting............77 Moonroof............87 Lincoln Credit..........11 Bounce-Back.............87 Load Carrying..........214 Opening and Closing the Moonroof...87 Load Limit............214 Retractable Panoramic Roof......88 Vehicle Loading - with and without a Venting the Moonroof........87...
Page 439 Index Phone............355 Making Calls............357 Pairing Subsequent Phones.......356 Navigation..........379 Pairing Your Phone for the First cityseekr............381 Time..............356 Map Mode............384 Phone Menu Options........357 Navigation Map Updates......386 Phone Settings..........359 Navigation Voice Commands.....386 Phone Voice Commands......360 Point of Interest (POI) Categories....381 Receiving Calls..........357 Quick-touch Buttons........386 Text Messaging..........358 Setting a Destination........380 Post-Crash Alert System......231...
Page 440 Index Remote Control...........48 Safety Belt Minder........35 Car Finder............50 Belt-Minder®............35 Safety Belts..........29 Intelligent Access Key........48 Remote Start.............50 Principle of Operation........29 Safety Belt Warning Lamp and Indicator Replacing the Battery........49 Chime............35 Sounding a Panic Alarm.........50 Remote Start..........127 Conditions of operation.........35 Safety Precautions........158 Automatic Settings.........127 Scheduled Maintenance Record..420 Heated and Cooled Devices.......128...
Page 441 Index Starting and Stopping the Engine..147 Tire Pressure Monitoring System..296 General Information........147 Changing Tires with a Tire Pressure Steering............209 Monitoring System........297 Electric Power Steering.......209 Understanding Your Tire Pressure Steering Wheel...........70 Monitoring System ........298 Storage Compartments......146 Tire Repair Kit Sunroof See: Temporary Mobility Kit......276 Tires See: Moonroof..........87 Sun Shades..........86...
Page 442 Index Using Adaptive Cruise Control.....192 Vehicle Storage........273 Blocked Sensor..........197 Battery..............274 Changing the Set Speed......195 Body..............273 Detection Issues..........196 Brakes...............274 Disengaging the System......195 Cooling system..........274 ECO Cruise Control........198 Engine...............274 Following a Vehicle........193 Fuel system.............274 Hilly Condition Usage........196 General.............273 Low Speed Automatic Cancellation..196 Miscellaneous..........274 Overriding the System........195 Removing Vehicle From Storage....274...
Page 443 Index Windshield Wipers........74 Intermittent Wipe..........74 Speed Dependent Wipers......74 Warning Lamps and Indicators....91 Wipers and Washers........74 Adaptive Cruise Control.........92 Anti-Lock Braking System......92 Battery..............92 Blind Spot Monitor...........92 Brake System............92 Cruise Control...........92 Direction Indicator...........92 Door Ajar............92 Electric Park Brake..........93 Engine Oil............93 Engine or Motor Coolant Temperature..........93 Fasten Safety Belt..........93 Front Airbag............93...
Page 444 MKZ (CC9)

This manual is also suitable for:

Mkz hybrid 2014

Lincoln 2014 MKZ Hybrid Owner's Manual

Introduction

Child Safety

Safety Belts

Personal Safety System?

Supplementary Restraints System

Keys and Remote Controls

Mykey

Locks

Security

Steering Wheel

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Climate Control

Seats

Universal Garage Door

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Unique Driving Characteristics

Fuel and Refueling

High Voltage Battery

Transmission

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Quick Links

Troubleshooting

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Summary of Contents for Lincoln 2014 MKZ Hybrid