Page 1 Navigation system based climate control Rear window defroster Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Moon roof 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 2: Table Of Contents
Reverse sensing system Rear-view camera system Roadside Emergencies Getting roadside assistance Hazard flasher switch Fuel pump shut-off Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 3: Table Of Contents
Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2011 Ford Motor Company 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 4: Introduction
Introduction CONGRATULATIONS Congratulations on acquiring your new Lincoln. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.
Page 5 Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 6 Stopping: The gas engine may shut off to conserve fuel as you come to a stop. Restarting the vehicle is not required. Simply step on the accelerator when you are ready to drive. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 7 If the vehicle is left inoperative for over 31 days, it may be necessary to jumpstart the vehicle. For more information, refer to Jump starting (Low voltage [underhood] battery only) in the Roadside Emergencies 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 8 In general, better fuel economy is achieved with mild to moderate acceleration and deceleration. Moderate braking is particularly important since it allows you to maximize the energy captured by the regenerative braking system. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 9 Silent Key Start (SKS) will start the engine if it is necessary for cabin heating, windshield defrost, or if the outside temperature is low. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 10 These are characteristics of the Atkinson engine cycle and the eCVT transmission technology that help maximize your hybrid’s fuel economy. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 11 Your hybrid vehicle is not designed to use E85 (85% ethanol). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 12 Failure to follow the specific warnings and instructions could result in personal injury. WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 13 EDR under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 14 For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC supplement for more information. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 15 Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required information and warnings. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 16 Parking Aid System Non-Petroleum Based Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps-Front Fuse Compartment Fuel Pump Reset Windshield Wash/Wipe Windshield Rear Window Defrost/Demist Defrost/Demist 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 17 Sparks Explosive Gas Fan Warning Maintain Correct Fluid Power Steering Fluid Level Service Engine Soon Engine Air Filter Passenger Compartment Jack Air Filter Low Tire Pressure Check Fuel Cap Warning 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 18: Instrument Cluster
Inspection/Maintenance (I/M) testing. This can occur if the vehicle’s engine or transmission has just been serviced, or the battery 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 19 Illumination after releasing the parking brake indicates low brake fluid level or brake system malfunction. Contact your authorized dealer as soon as possible. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 20 If this light fails to illuminate when the ignition is turned on, continues to flash or remains on, contact your authorized dealer as soon as possible. A chime will sound if there is a malfunction in the indicator light. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 21 (12-volt) battery is not charging properly. The message center displays CHECK CHARGING SYSTEM. If it stays on while the vehicle is running (Ready to drive indicator is illuminated), there may be a 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 22 AdvanceTrac : Illuminates when AdvanceTrac is active. If the light remains on, contact your authorized dealer as soon as possible. Refer to the Driving chapter for more information. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 23 Turns off when the speed control system is engaged or turned off. • Engaged (green light): Illuminates when the speed control system is engaged. Turns off when the speed control system is disengaged. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 24 Perimeter alarm warning chime: Sounds when using a key to unlock the driver’s doors and the perimeter alarm is armed. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 25: Gauges
Inform instrument cluster (standard cluster shown, metric similar) 60 100 120 mpg: 5 7 1 . 0000000.0mi Trip A km/h miles to 4 5 6 0000.0mi The simplest of cluster displays. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 26 0000000.0mi Trip A km/h miles to 4 5 6 0000.0mi The next step in hybrid vehicle information, including innovative information displays intended to educate the driver about the hybrid system. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 27 The most information-rich display, with gauges designed to allow drivers to decide for themselves what driving behavior is most efficient at any given moment. Speedometer: Indicates the current vehicle speed. 60 100 120 km/h 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 28 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 29 The fuel icon with the arrow points to the side of the vehicle that the fuel filler door is on. Refer to Filling the tank in the Maintenance and Specifications chapter for more information. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 30 Note: The efficiency display can be impacted by your use of brakes, accelerator and accessories as well as environmental conditions such as terrain and weather. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 31 (shown previously with history graph). You may reset this average at any time. Refer to Message center in this chapter for more information on the average fuel economy display mode. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 32 Turn your vehicle off when refueling to correctly detect the amount fuel being added and allow this feature to work correctly. Refer to Message center in this chapter for more information on the distance to empty display mode. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 33 When the hybrid system is operating in electric vehicle mode (without the gasoline engine), “EV” is displayed. Maximum displayed gasoline engine power is greater than the maximum displayed battery power. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 34 (green box) disappears. When the on/off threshold box is not displayed, the gasoline engine will not turn off regardless of how little power you demand (even lifting your foot off of the accelerator). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 35: Message Center
Selectable features The INFO, RESET and SETUP buttons, located on the steering wheel, control the message center functions. CNCL INFO RESET SETUP 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 36 1. Press and release RESET in order to start the timer. 2. Press and release RESET to pause the timer. 3. Press and hold RESET for two seconds in order to reset the timer. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 37 The right side is intended to be visible only when the vehicle is stopped. The menu on the left side can be accessed at any time by pressing the SETUP button. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 38 Use this to turn the instantaneous fuel economy gauge on or off. While Fuel Economy is highlighted, press RESET to select it and move right to highlight the following choices: • On 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 39 • English • Francais • Español Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 40 Press RESET to pick the highlighted item. Autounlock This feature automatically unlocks all vehicle doors when the driver’s door is opened within 10 minutes of the ignition being turned off. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 41 • On • Off Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 42 Refer to MyKey in the Locks and Security chapter. Press SETUP to reach MyKey . While MyKey is highlighted, press RESET to cycle the message center through each of the systems being monitored: 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 43 • 55 MPH (90 km/h) • 65 MPH (105 km/h) Press SETUP to scroll through the list and highlight one of the choices. Press RESET to pick the highlighted item. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 44 While Demo is highlighted, press RESET to start the demo. Pressing INFO, SETUP or RESET will exit the demo. Tutorial The tutorial is a self-paced guide that provides a brief overview of instrument cluster features. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 45 PARK BRAKE ENGAGED — Displayed when the park brake is engaged. If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 46 POWER STEERING ASSIST FAULT — The power steering system has disabled power steering assist due to a system error, service is required. SERVICE POWER STEERING — The power steering system has detected a condition that requires service. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 47 Loading chapter. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. TRUNK AJAR — Displayed when the trunk is not completely closed. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 48 See Perimeter alarm system in the Locks and Security chapter. INTKEY COULD NOT PROGRAM — Displayed when an attempt is made to program an invalid key or more than the maximum number of 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 49 ADVTRAC ON MYKEY SETTING — Displayed when a MyKey is in use when trying to disable the AdvanceTrac system and the optional setting is on. Refer to MyKey in the Locks and Security chapter for more information. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 50: Entertainment Systems
Entertainment Systems AUDIO SYSTEMS AM/FM in-dash CD6/MP3 satellite compatible Lincoln premium sound/THX audio system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road.
Page 51 You can save up to 30 stations, 10 in AM, 10 in FM1 and FM2. Saving presets automatically: Autoset allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 52 CD # and then LOAD CD #. Load the desired disc, label side up into the CD slot opening. If you do not choose a slot within five seconds, the system will choose for you. Once loaded, the first track will begin to play. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 53 In TEXT mode: Sometimes the display requires additional text to be displayed. When the < / > indicator is active, press TEXT and then press SEEK to view the additional display text. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 54 TEXT: Press and release to display the artist and song title. While in TEXT MODE, press again to scroll through the Artist (AR), Song (SO), Channel (CH) and Category (CA). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 55 DELETE A SONG: Press OK to delete a song from the system’s memory. Press SEEK to cycle through the saved songs. When the song appears in the display that you would like to delete, press 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 56 UNLOCK ALL CHANNELS: Press OK when UNLOCK ALL CHANNELS is displayed and the display will read ENTER PIN. Enter your four-digit PIN and the system will unlock all channels and the display will read CHANNEL UNLOCKED. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 57 For location and further information on auxiliary audio mode, refer to Auxiliary input jack later in this chapter. For more information on SYNC , please refer to SYNC information included with your vehicle for further information. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 58: Auxiliary Input Jack (Line In)
If your vehicle is equipped with a navigation system, refer to Auxiliary input jack section in the Audio features chapter of your Navigation System supplement. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 59 4. The portable music player must be controlled in the same manner when it is used with headphones as the AIJ does not provide control (play, pause, etc.) over the attached portable music player. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 60: Usb Port
For further information on this feature, refer to Accessing and using your USB port in the SYNC supplement or Navigation System supplement. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 61 CDs. Please contact your authorized dealer for further information. Audio system warranty and service: Refer to the Warranty Guide/Customer Information Guide for audio system warranty information. If service is necessary, see your dealer or qualified technician. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 62: Satellite Radio Information
Ford Motor Company shall not be responsible for any such programming changes. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 63 UNSUBSCRIBED Subscription not Contact SIRIUS at available for this 1–888–539–7474 to channel. subscribe to the channel, or tune to another channel. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 64 % complete. CALL SIRIUS Satellite service has Call SIRIUS at 1–888–539–7474 been deactivated by 1–888–539–7474 to SIRIUS Satellite re-activate or resolve Radio. subscription issues. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 65: Navigation System
Your vehicle is equipped with SYNC , a hands-free communications and entertainment system with special phone and media features. For more information, please refer to the SYNC supplement or to the SYNC section in the Navigation System supplement (if equipped). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 66: Climate Controls
• : Distributes air through the instrument panel vents. • : Distributes air through the instrument panel vents, floor vents, rear seat floor vents and de-mister vents. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 67 If dual zone operation is desired without a front passenger present, press PASS TEMP or adjust the passenger temperature normally. The system will remain in dual zone mode. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 68 Outside temperature: The outside temperature will appear in the display and is label as EXT TEMP. Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 69 Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 70 Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information. Outside temperature: The outside temperature will appear in the display and is labeled as EXT XX. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 71 This re-cooling of the interior air is more economical and efficient. Recirculated air may also help reduce undesirable odors from entering the vehicle. Press MAX A/C again for normal operation. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 72: Automatic Operation
2. Select (panel) or (panel/floor). 3. Select (recirculated air) to provide colder airflow. 4. Set the temperature to 60°F (16°C). 5. Set highest fan speed initially, then adjust to maintain comfort. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 73: Rear Window Defroster
This may cause damage to the heated grid lines and will not be covered by your warranty. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 74 Running the system without a filter in place could result in degradation or damage to the system. For replacement intervals, refer to the Scheduled Maintenance chapter. For more information regarding your filter, see your authorized dealer. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 75: Lights
There is a delay of two to five seconds before the adaptive headlamp system will operate when the vehicle is driven, as the system is inactive below 3 mph (5 km/h). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 76 5. Wait the desired amount of time for the exit delay you want (up to three minutes), then turn the headlamps off. See Message center in the Instrument Cluster section for more information. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 77 High beams • Push the lever toward the instrument panel to activate. • Pull the lever toward you to deactivate. Flash-to-pass Pull toward you slightly to activate and release to deactivate. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 78 The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 79 The top edge of this cut-off should be positioned two inches (51 mm) below the horizontal reference line. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 80: Turn Signal Control
Your vehicle may also have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn on the lamps. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 81: Bulb Replacement
The lights come on whenever the ignition is in either the on or accessory position. Welcome and farewell lighting are included in the Lincoln white signature color. The transition from signature color to ambient occurs when the key is placed in the ignition and all doors are closed. Farewell lighting occurs when the key is removed from the ignition and the driver door is opened.
Page 82 168 NA lamp * Rear sidemarker lamp * Stop/tail lamp Rear turn signal lamp HPC24A * Supplemental tail lamp Backup lamp License plate lamp C5WL High-mount brake lamp Fog lamp 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 83 2. Lift out trunk floor carpeting panel to access a luggage scuff plate (hard molding) shingles and a trunk side panel (dark grey, soft wheelhouse side trim panel) at the lamp area. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 84 2. Position the decklid trim aside by removing 3 to 4 pin-type retainers to expose the lamp assembly. 3. Remove the bulb socket by rotating it counterclockwise, then pull it out of the lamp assembly. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 85 2. Remove the screws from the license plate lamp assembly. 3. Remove bulb socket by turning it counterclockwise. 4. Carefully pull the bulb out from the socket. Install new bulb(s) in reverse order. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 86 3. Rotate the harness/bulb assembly counterclockwise to remove from the fog lamp. 4. Carefully disconnect the bulb from the harness assembly via the two snap clips. Install the new bulb in reverse order. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 87: Driver Controls
• a quick press and hold: the wipers will swipe three times with washer fluid. • a long press and hold: the wipers and washer fluid will be activated for up to ten seconds. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 88 3. While holding the steering wheel in place, pull the lever up to its original position to lock the steering column. WARNING: Never adjust the steering wheel when the vehicle is moving. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 89 The appearance of your vehicle’s overhead console will vary according to your option package. Storage compartment Press on the rear edge of the compartment door to open. The storage compartment may be used to secure sunglasses or a similar object. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 90 2. Turn ignition to the on position. 7 8 9 1011 3. Press and hold the 7 and 9 radio preset buttons together for approximately five seconds until ZONE XX appears in the CID. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 91 CAL display changes to the direction value (N, S, E, W, etc.). It may take up to five circles to complete calibration. 4. The compass is now calibrated. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 92 12V DC/180W. If the power point is not working, a fuse may have blown. Refer to Fuses and relays in the Roadside Emergencies chapter for information on checking and replacing fuses. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 93: Power Windows
To operate one-touch down, press the switch completely down to the second detent and release quickly. The window will open fully. Momentarily press the switch to any position to stop the window operation. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 94 To lock out all the window controls (except for the driver and front passenger) press the right side of the control. Press the left side to restore the window controls. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 95: Mirrors
R (Reverse). As you shift into any other gear from R (Reverse), the image will remain for a few seconds and then turn off. Refer to Rearview camera system in the Driving chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 96 Your vehicle may be equipped with blind spot mirrors or a blind spot information system. Refer to Blind spot mirrors or Blind spot information system (BLIS ) with cross traffic alert (CTA) in the Driving chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 97: Speed Control
• If the vehicle speed decreases more than 10 mph (16 km/h) below your set speed on an uphill, your speed control will disengage. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 98 To turn off the speed control, press OFF or turn off the ignition. Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 99 Press to scroll through various menus and selections. Press OK to confirm your selection. For further information on the SYNC system, refer to the SYNC supplement. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 100: Moon Roof
WARNING: When closing the moon roof, you should verify that it is free of obstructions and ensure that children and/or pets are not in the proximity of the moon roof opening. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 101 Note: You can open the vehicle’s front windows and moon roof (if equipped) by using the control on the remote transmitter. Refer to Global open windows earlier in this chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 102 Car2U system. Because of the steps involved, it may be helpful to have another person assist you in programming the transmitter. Additional Car2U system information can be found on-line at www.learcar2U.com or by calling the toll-free Car2U system help line at 1-866-572-2728. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 103 If you do not follow the time-sensitive actions, the device will time out and you will have to repeat the procedure. Note: Do not program the Car2U system with the vehicle in the garage. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 104 After successful programming, you will be able to operate your Car2U system by pressing the button you programmed to activate the opener. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 105 When a switch is in the down, off, or – position, circle “R.” Switch position Up, on or + Middle, neutral or 0 Down, off or – L=left; M=middle; R=right 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 106 The indicator light above the selected button will turn on to confirm that the Car2U system is responding to the button command. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 107 This device must accept any interference received including interference that may cause undesired operation. Changes and modifications to the Car2U system transmitter by other than an authorized service facility could void authorization to use the equipment. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 108 • To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. • To remove the floor mat, reverse the installation procedure. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 109 Driver Controls INTERIOR TRUNK CONTROL Press the remote trunk release control on the instrument panel to the left of the steering wheel. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 110: Locks And Security
Note: Your vehicle’s IKTs were issued with a security label that provides important vehicle key cut information. It is recommended that you keep the label in a safe place for future reference. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 111 MyKey user will not be able to deactivate the system. Note: It may be beneficial to deactivate the AdvanceTrac system if the vehicle is stuck in snow, mud or sand. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 112 MyKey Miles — This will be displayed on the right side of the cluster when MyKey Used is displayed on the left side of the cluster. This odometer only tracks mileage when a MyKey is used. If mileage does 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 113 MyKeys as admin keys by doing the following: 1. Enter the vehicle, close all doors. 2. Remote start the vehicle using your remote start fob. 3. Follow the steps in the Clear MyKey section. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 114 • Vehicle has a remote start system that is I accidentally programmed all keys as MyKeys recognized as an admin key. Refer to the Using MyKey with remote start systems section to reset all MyKeys as admin keys. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 115: Locks
Integrated Keyhead Transmitter. If both front doors are closed, the vehicle can be locked from any method, regardless of whether the key is in the ignition or not. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 116 3. Turn the ignition from the on position to the off position. 4. Press the power door unlock control on the door panel three times. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 117 Note: The doors will not autounlock if the vehicle has been electronically locked before the driver door is opened. Note: The autounlock feature is disabled on vehicles equipped with a manual transmission. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 118 (one short and one long chirp) if autounlock was activated. 7. Turn the ignition to the off position. The horn will chirp once to confirm the procedure is complete. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 119 Adults are advised to familiarize themselves with the operation and location of the release handle. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 120 Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat-related injuries, including brain damage. Small children are particularly at risk. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 121 ALL Integrated Keyhead Transmitters with you to the authorized dealer in order to aid in troubleshooting the problem. Unlocking the doors/two-stage unlock 1. Press and release to unlock the driver’s door. Note: The interior lamps will illuminate. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 122 Note: The panic alarm will only operate when the ignition is in the off position. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 123 2. Within three seconds press the on the transmitter. 3. A tone will be heard when the deactivation is complete. 4. Repeat this procedure for another transmitter if desired. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 124 To program a new integrated keyhead transmitter yourself, refer to Programming spare keys in the SecuriLock passive anti-theft system section of this chapter. Note: At least two IKTs are required to perform this procedure yourself. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 125 10 minutes after the ignition has been turned to the off position. • The battery saver will shut off the headlamps 10 minutes after the ignition has been turned to the off position. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 126 • The factory set code will work even if you have set your own personal code. Erasing personal code 1. Enter the factory set 5–digit code. 2. Within five seconds, press the 1 • 2 on the keypad and release. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 127: Anti-Theft System
The use of the wrong type of coded key may lead to a “no-start” condition. Your vehicle comes with two coded integrated keyhead transmitters; additional coded IKTs may be purchased from your authorized dealer. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 128 Replacing coded keys can be very costly. Store an extra programmed key away from the vehicle in a safe place to help prevent any inconveniences. Please visit an authorized dealer to purchase additional spare or replacement keys. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 129 7. After three seconds but within 20 seconds of turning the ignition to the 1 (off) position and removing the previously programmed coded key, insert the new unprogrammed key (new key/valet key) into the ignition. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 130 If any of these are not closed, the horn will chirp twice to warn you that a door, the hood or the trunk is still open. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 131 Pressing the power door unlock control within the 20 second prearmed mode will return the vehicle to a disarmed state. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 132 • Any door, the hood or the trunk is opened without using the door key, keypad or the remote entry transmitter portion of your IKT. • The ignition is turned to the 3 (on) position with an invalid SecuriLock key. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 133: Seating And Safety Restraints
The driver should never adjust the head restraint while the vehicle is in motion. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 134 For occupants of extremely tall stature, adjust the head restraint to its full up position. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 135 Always sit upright against your seatback, with your feet on the floor. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 136 Press the switch in the direction of the arrows to move the seat forward, backward, up or down. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 137 Press and hold button 1 for at least two seconds. A chime will sound confirming that a memory position has been set. • To program position 2, repeat the previous procedure using button 2. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 138 • Operate the seat heater if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. The heated seats will only function when the engine is running. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 139 • DATC system • Navigation-based system If the engine falls below 350 rpm while the cooled seats are on, the feature will turn itself off and will need to be reactivated. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 140 1. Turn the vehicle off. 2. Push up on the outside rigid edge of the filter and rotate toward the front of the vehicle once tabs are released. 3. Remove filter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 141 The driver should never adjust the head restraint while the vehicle is in motion. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 142 WARNING: The adjustable head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 143 WARNING: The adjustable head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 144 Seat-mounted cup holders and armrest storage compartment To access the cup holders, fold the armrest down. WARNING: Use only soft cups in the cup holder. Hard objects can injure you in a collision. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 145: Personal Safety System
The pretensioners are designed to activate in frontal and near-frontal collisions, and in side collisions when the seat-mounted side airbags and side curtains activate. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 146 If you must use a forward-facing child seat in the front seat, move the seat all the way back. WARNING: Always transport children 12 years old and under in the back seat and always properly use appropriate child restraints. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 147 Routine maintenance of the Personal Safety System is not required. The Restraints Control Module (RCM) monitors its own internal circuits and the circuits for the airbag supplemental restraints, crash sensor(s), 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 148: Safety Belt System
Be sure everyone in your vehicle is in a seat and using a safety belt properly. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 149 (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 150 • The energy management feature has a retractor assembly that is designed to extend the safety belt webbing in a controlled manner. This helps reduce the belt force acting on the user’s chest. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 151 12 years old and under should be properly restrained in a rear seating position whenever possible. Refer to Safety restraints for children or Safety seats for children later in this chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 152 Failure to replace the belt and retractor assembly could increase the risk of injury in collisions. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 153 Manufacturer identification is located at the end of the webbing on the label. Also, use the safety belt extension only if the safety belt is too short for you when fully extended. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 154 Both the driver’s and passenger’s safety belt usages are monitored and either may activate the Belt-Minder feature. The warnings are the same for the driver and the front passenger. If the Belt-Minder warnings have 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 155 30 seconds, repeating for (5 km/h) and more than approximately five minutes or until 1-2 minutes have elapsed since the safety belts are buckled. the ignition switch has been turned to on... 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 156 “The people I’m with don’t Set the example, teen deaths occur 4 wear belts” times more often in vehicles with TWO or MORE people. Children and younger brothers/sisters imitate behavior they see. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 157 The driver and front passenger Belt-Minder features can be deactivated/activated by performing the following procedure: Before following the procedure, make sure that: • The parking brake is set • The gearshift is in P (Park) 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 158 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 159: Airbags
2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 160 • Move your seat to the rear as far as you can while still reaching the pedals comfortably. • Recline the seat slightly (one or two degrees) from the upright position. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 161 NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 162 Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 163 As with front and side airbags, it is important to be properly seated and restrained to reduce the risk of death or serious injury. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 164 The front passenger sensing system is designed to disable (will not inflate) the front passenger’s frontal airbag when a rear facing infant seat, a forward-facing child restraint, or a booster seat is detected. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 165 Small child with safety Disabled belt buckled or unbuckled Adult Unlit Enabled WARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in the back seat. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 166 • Objects lodged underneath the seat • Objects between the seat cushion and the center console (if equipped) • Objects hanging off the seat back • Objects stowed in the seatback map pocket (if equipped) 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 167 • Remove the obstruction(s) (if found). • Restart the vehicle. • Wait at least two minutes and verify that the airbag readiness light is no longer illuminated 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 168 If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 169 SRS, its fuses or the seat cover on a seat containing an airbag. Contact your authorized dealer as soon as possible. WARNING: All occupants of the vehicle should always wear their safety belts even when an airbag SRS is provided. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 170 Side airbags are designed to inflate in side-impact collisions, not roll-over, rear-impact, frontal or near-frontal collisions, unless the collision causes sufficient lateral deceleration. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 171 If any of these things happen, even intermittently, have the SRS serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 172 WARNING: To reduce the risk of injury, do not obstruct or place objects in the deployment zone of the inflatable curtain. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 173 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 174 C pillar trim and headliner) must be inspected and serviced by an authorized dealer. If the air curtain is not replaced, the unrepaired area will increase the risk of injury in a collision. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 175 The feature will continue to operate until the vehicle runs out of power. Disposal of airbags and airbag equipped vehicles (including pretensioners) Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 176: Child Restraints
Canada at 1–800–333–0371 (http://www.tc.gc.ca). Failure to properly restrain children in safety seats made especially for their height, age, and weight may result in an increased risk of serious injury or death to your child. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 177 Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 178 If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 179 WARNING: Do not leave children, unreliable adults, or pets unattended in your vehicle. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 180 Children who are too large for child safety seats or belt-positioning boosters (as specified by your child safety seat manufacturer) should always properly wear safety belts. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 181 Children 12 and under should be properly restrained in a rear seating position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 182 Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 183 Make sure the tongue is latched securely by pulling on it. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 184 9. Attach the tether strap (if the child seat is equipped). Refer to Attaching child safety seats with tether straps later in this chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 185 Ford Motor Company recommends the use of a child safety seat having a top tether strap. See Attaching tether straps and Recommendations for attaching safety restraints for children in this chapter for more information. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 186 LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 187 Attach the tether strap afterward, if included with the child seat. Refer to Recommendations for attaching child safety restraints for children in this chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 188 For outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. For the center seating position, route the tether strap over the top of the head restraint. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 189 If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 190 Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 lb (36 kg). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 191 • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 192 Move a child to a different seating location if the shoulder belt does not stay positioned on the shoulder during use. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 193 WARNING: Failure to inspect and if necessary replace the safety belt assembly or child restraint system under the above conditions could result in severe personal injuries in the event of a collision. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 194: Tires, Wheels And Loading
A tire marked C may have poor traction performance. WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 195 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability. • kPa: Kilopascal, a metric unit of air pressure. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 196 Use the recommended cold inflation pressure for optimum tire performance and wear. Under-inflation or over-inflation may cause uneven treadwear patterns. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 197: Tire Inflation
1 mile [1.6 km]), never “bleed” or reduce air pressure. The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures. A hot tire at or below recommended cold inflation pressure could be significantly under-inflated. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 198 For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 199 You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 200 If you have questions regarding tire replacement, contact your authorized dealer as soon as possible. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 201 If the TPMS indicator is flashing, your TPMS is malfunctioning. Your replacement tire might be incompatible with your TPMS, or some component of the TPMS may be damaged. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 202 If you cannot detect a cause, have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 203 Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 204 You may find this information in your owner’s guide. If not, contact a local tire dealer. Note: You may not find this information on all tires because it is not required by federal law. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 205 This information is used to contact customers if a tire defect requires a recall. 9. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 206 The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label. The tire suppliers may have additional markings, notes or warnings such as standard load, radial tubeless, etc. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 207 4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 208 You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver’s door. Refer to the payload description and graphic in the Vehicle loading section. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 209: Tire Pressure Monitoring System (Tpms)
TPMS to continue to function properly. The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 210 When one of your road tires needs to be replaced with the temporary spare, the TPMS will continue to identify an issue to remind you that the damaged road wheel/tire needs to be repaired and put back on your vehicle. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 211 TPMS If the tires are properly inflated malfunction and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 212 Check air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 213: Vehicle Loading
It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 214 Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 215 Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 216 The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The GVW must never exceed the GVWR. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 217 WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 218 In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 219: Trailer Towing
Certification Label found on the edge of the driver’s door. TRAILER TOWING WARNING: Never tow a trailer with this vehicle. Your vehicle is not equipped to tow. No towing packages are available through an authorized dealer. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 220: Recreational Towing
You also have the option of trailering the vehicle with its front wheels on a dolly, or trailering with all four wheels off the ground. For other towing requirements, refer to Wrecker towing in the Roadside Emergencies chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 221: Driving
WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 222 Seating and Safety Restraints chapter. 2. Make sure vehicle accessories are off. • Make sure the parking brake is set. • Make sure the gearshift lever is in P (Park). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 223 The engine will also be started when outside temperatures are low. Note: The vehicle may be turned off at any time by turning the key to the off position. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 224 120 volt A/C electrical source. The block heater system is most effective when outdoor temperatures reach below 0°F (-18°C). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 225 • Finally, have the engine block heater system checked during your fall tune-up to be sure it’s in good working order. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 226: Brakes
In addition, the ABS performs a self-check after you start the engine and begin to drive away. A brief mechanical noise may be heard during this test. This is normal. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 227 When the battery is almost fully charged, the amount of regenerative braking is limited to avoid overcharging, and the requested deceleration is produced by standard friction braking alone. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 228 WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer as soon as possible. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 229: Advancetrac
All features of the AdvanceTrac system (TCS and ESC) are active and monitor the vehicle from start-up. However, the system will only intervene if the driving situation requires it. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 230 Traction control is most active at low speeds. During TCS events, the stability control light in the instrument cluster will flash. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 231 Full features of the AdvanceTrac system can be restored by pressing the stability control switch again or by turning off and restarting the engine. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 232 SERVICE POWER STEERING, SERVICE POWER STEERING NOW or POWER STEERING ASSIST FAULT may display in the message center, refer to the Message center in the Driver Controls chapter for more information. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 233 If the amount of effort required to steer your vehicle changes while driving at a constant vehicle speed, have the power steering system checked by your authorized dealer. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 234 (1) in reverse order. 7. Apply brake pedal, start the vehicle, and release the parking brake. See your authorized dealer as soon as possible if this procedure is used. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 235 WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 236 Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 237: Reverse Sensing System
WARNING: Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal detection zone of the RSS system may create false beeps. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 238 RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 239: Rear-View Camera System
5 mph (8 km/h), only if the rear camera delay feature is on, or until any navigation radio button is pressed. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 240 Servicing • If the image comes on while the vehicle is not in R (Reverse), have the system inspected by your authorized dealer. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 241 As the vehicle leaves the blind spot mirror it will transition to the driver’s peripheral field of view (3). WARNING: Objects in the blind spot mirror are closer than they appear. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 242 CTA mode (see CTA operation below). Once shifted back in to D (Drive) the BLIS mode will activate once driven above 3 mph (5 km/h). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 243 False alerts are temporary and self-correct. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 244 (refer to figure for approximate zone coverage areas [sensor obstructed to vehicle on left]). Backing slowly from the parking spot in these situations helps to increase the sensor coverage and effectiveness. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 245 Circumstances that may cause a false alert when backing up are backing out of a garage, backing in to a parking space, and objects very close to the sensor. False alerts are temporary and self-correct. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 246 TRAFFIC NOT AVAILABLE warning and the appropriate left and/or right exterior mirror alert indicator will illuminate. The message center warning may be cleared by the driver but the exterior mirror alert indicator will remain illuminated. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 247 The BLIS -CTA alert will automatically dim when the headlamp switch is in the parking, on, or autolamp position, and night time darkness has been detected by the sun sensor. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 248 Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 249: Roadside Emergencies
• winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer.
Page 250 Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the Owner’s Guide portfolio in the glove compartment. U.S. Lincoln vehicle customers who require Roadside Assistance, call 1-800-521-4140. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km).
Page 251: Fuel Pump Shut-Off
Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 252 The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 253 Passenger front smart window motor Keypad illumination, Brake shift interlock Turn signal lamps Low beam headlamps (left) Low beam headlamps (right) Courtesy lights/Illuminated scuff plate Backlighting, Puddle lamps — Not used 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 254 Instrument cluster ignition power Not used (spare) Not used (spare) Restraint control module Not used (spare) Not used (spare) Rear park assist, Blind spot information system, Rearview camera Passive anti-theft sensor (PATS) transceiver 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 255 If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 256 20A* Wiper washer 30A* Brake system controller valves — Not used 30A* Heated-cooled seats 15A** Motor electronics coolant/heater pump (relay 42 & 44 power) — Not used — Not used 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 257 Fuel pump 5A** Vacuum pump monitoring 10A** Heated side mirrors 10A** Transmission control module 10A** Powertrain control module G8VA relay Backup lamps G8VA relay Heater pump G8VA relay Fuel pump 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 258 The auxiliary relay box is located in front of the radiator in the engine compartment. The components are coded as follows: Relay Location Relay Type Function High current Left headlamp micro High current Right headlamp micro 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 259 WARNING: Refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter for important information. If the tire pressure monitor sensor becomes damaged, it will no longer function. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 260 • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-wheel driving capability (if applicable) 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 261 Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate the hazard flashers. 2. Place the gearshift lever in P (Park) and turn the engine off. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 262 Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. Note: Passengers should not remain in the vehicle when the vehicle is being jacked. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 263 Note: To avoid structural damage to the vehicle, ensure that the jack is centered between the two markings (1) on the bottom of the rocker flange. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 264 5. Secure the bolt using the lug wrench. 6. Insert the lug wrench and bolt in the tool bag and place over the jack. 7. Replace the carpeted load floor panel. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 265: Wheel Lug Nut Torque
Easy Fuel “no cap” fuel system as it can be damaged. You must use the included funnel in such circumstances. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 266: Jump Starting
3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 267 Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 268 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 269: Wrecker Towing
Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 270 Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral). • Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 271: Customer Assistance
• Ford Genuine Accessories • Service specials and promotions. In Canada: Mailing address Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-387-9333 Online www.lincolncanada.com 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 272 In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 273 Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 274 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 275 BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 276 If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 277 Ford International Business Development Inc. Customer Relationship Center P.O. Box 11957 Caparra Heights Station San Juan, Puerto Rico 00922-1957 Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804 Email: prcac@ford.com www.ford.com.pr 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 278 Obtaining a French Owner’s Guide French Owner’s Guides can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 279: Reporting Safety Defects (U.s. Only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 280: Cleaning
• Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 281 When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 282 Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and Tar Remover (ZC-42). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 283 • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 284 Carpet & Upholstery Cleaner (ZC-54). • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use Motorcraft Multi-Purpose Cleaner (CXC-101). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 285 These products may cause premature wearing or damage to the leather. UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 286 Cleaning FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
Page 287: Maintenance And Specifications
1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels to prevent the vehicle from moving unexpectedly. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 288 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood and support it with the prop rod. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 289: Engine Compartment
4. Motor/Electronics (M/E) coolant reservoir 5. Brake fluid reservoir 6. Power distribution box 7. Air cleaner assembly (out of view) 8. Low voltage (underhood) battery 9. Windshield washer fluid reservoir 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 290 The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 291: Engine Oil
If the engine is overfilled, some oil must be removed from the engine by an authorized dealer. 7. Put the dipstick back in and ensure it is fully seated. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 292 WSS-M2C945-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine. Refer to Maintenance product specifications and capacities later in this chapter for more information. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 293: Battery
Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner (e.g. spot lights, electric winch, etc.) may adversely affect vehicle performance and durability. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 294 5. Step on the accelerator to start the engine. While the engine is running, shift the vehicle to neutral. 6. Allow the vehicle to run for at least one minute by pressing on the accelerator pedal. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 295 If your vehicle is to be stored for 30 days or longer, the low voltage (underhood) battery negative terminal must be disconnected. Failure to do this could damage your vehicle’s batteries. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 296: Engine Coolant And Motor/Electronics Coolant
When the engine is cold, check the level of M/E coolant in the reservoir. The coolant should be at the FULL COLD level as shown on the side of the coolant reservoir. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 297 WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 298 The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 299 Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 300 FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 301 • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 302 — this is against the law in some places; • Keep children away from the fuel pump; never let children pump fuel. • Do not use personal electronic devices while refueling. It can ignite fuel vapors. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 303 Refilling with a portable fuel container for funnel location) provided with the vehicle several times to dislodge any debris and/or allow the inlet to close properly. If this action corrects the problem, the check fuel 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 304 Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your authorized dealer to prevent any engine damage. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 305 1 gallon (3.8L) may be required. • The service engine soon indicator may come on. For more information on the service engine soon indicator, refer to Warning lights and chimes in the Instrument Cluster chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 306 Do not use aftermarket funnels; they will not work with the Easy Fuel system and can damage it. The included funnel has been specially designed to work safely with your vehicle. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 307 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odometer reading from the current odometer reading. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 308 • Combine errands. Your vehicle is more fuel efficient when the engine is warm. Driving to your farthest destination first will warm the engine more quickly and may improve fuel economy for the rest of the trip. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 309 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 310 2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly. 3. The fuel fill inlet may not have been properly closed. See Easy Fuel “no cap” fuel system in this chapter. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 311 I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 312: Transmission Operation
Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 313: Air Filter(S)
• The engine oil and filter should be changed prior to storage, as used engine oil contain contaminates that may cause engine damage. • Start the engine every 15 days. Run at fast idle until it reaches normal operating temperature. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 314 • Make sure all linkages, cables, levers and pins under vehicle are covered with grease to prevent rust. • Move vehicles at least 25 feet (8 m) every 15 days to lubricate working parts and prevent corrosion. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 315: Part Numbers
Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 316 Maintenance and Specifications 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 317 Maintenance and Specifications 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 318: Engine Data
0.049–0.053 inch (1.25–1.35mm) Compression ratio 12.3:1 Engine drivebelt routing High voltage battery data High voltage battery Battery chemistry Nickel metal hydride Nominal voltage 275 volts Battery system capacity 5.5 amp-hours 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 319 Vehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. XXXXXXXXXXXXXXXXX Please note that in the graphic, XXXX is representative of your vehicle identification number. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 320 TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code Electronically-controlled continuously variable transmission, eCVT 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 321: Accessories
Accessories LINCOLN CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Lincoln Custom Accessories are available for your vehicle through your local Lincoln or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
Page 322 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 323: Ford Extended Service Plan
BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: •...
Page 324 • Shock absorbers California) • Clutch disc • Belts and hoses Contact your selling Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget. Interest free finance options available...
Page 325 Ford Extended Service Plan 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 326 Ford Extended Service Plan that is right for you. Note: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage. This information is subject to change. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 327: Scheduled Maintenance
If your message center is prematurely reset or becomes inoperative, you should perform the oil change interval at six months or 5,000 miles (8,000 km) from your last oil change. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 328 It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 329 The owner maintenance service checks are generally not covered by warranties so you may be charged for labor, parts or fluids used. 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 330 Parking brake for proper operation Safety belts and seat latches for wear and function Safety warning lamps (brake, ABS, airbag, safety belt) for operation Washer spray/wiper operation; clean or replace blades as necessary 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 331 The multi-point vehicle inspection is one more way to keep your vehicle running great! 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 332 Scheduled Maintenance 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 333: Normal Scheduled Maintenance And Log
Reset your oil minder system after each engine oil and filter change; refer to the Instrument Cluster chapter Do not exceed one year or 10,000 miles (16,000 km) between service intervals 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 334 Scheduled Maintenance 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 335 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 336 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 337 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 338 Every 60,000 miles Replace spark plugs (96,000 km) Fusion Hybrid and MKZ Hybrid vehicles have an engine air filter that does not normally require replacement. Refer to Air filter in the Maintenance and Specifications chapter for more information. Engine hour meter installation is recommended for these conditions Reset your oil life monitor system after each engine oil and filter change;...
Page 339 Change engine oil and filter (8,000 km) or 6 months * Fusion Hybrid and MKZ Hybrid vehicles have an engine air filter that does not normally require replacement. Refer to Air filter in the Maintenance and Specifications chapter for more information.
Page 340 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 341 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 342: Maintenance Product Specifications And Capacities
3,000 mile (4,800 km) if the owner is using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc). 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 343 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 344: Index
Auxiliary input jack (Line in) ..58 Child safety seats ......181 attaching with tether straps ..188 Axle in front seat ......182 lubricant specifications ..316 in rear seat ......182 refill capacities ......316 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 345 Engine ........318 control) ........97 cleaning ........281 Cupholder(s) ......144 idle speed control ....293 lubrication specifications ..316 Customer Assistance ....249 refill capacities ......316 Ford Extended Service service points ....289–290 Plan ........323, 326 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 346 ..265, 305 Inspection/maintenance (I/M) safety information relating to testing ........311 automotive fuels .....301 Instrument panel Fuses ........251–252 cleaning ........283 cluster ........18 lighting up panel and interior ........78 Garage door opener ....102 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 347 Passenger Occupant Locks Classification Sensor ....146 autolock ........116 childproof ........119 Power distribution box doors ........115 (see Fuses) .......255 Lubricant specifications ...316 Power door locks ......115 Lug nuts ........265 Power mirrors ......96 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 348 Specification chart, Safety defects, reporting ..279 lubricants ........316 Safety restraints ..148–151, 153 Speed control ......97 Belt-Minder ......154 extension assembly ....153 Starting your vehicle ..221–223 jump starting ......266 for adults ......149–151 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)
Page 349 Windshield washer fluid and Towing ........219 wipers ..........87 recreational towing ....220 checking and adding fluid ..290 trailer towing ......219 replacing wiper blades ...290 wrecker ........269 Wrecker towing ......269 Transmission ......235 2012 MKZ Hybrid (hkz) Owners Guide, 1st Printing USA (fus)

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Introduction

Instrument Cluster

Entertainment Systems

Climate Controls

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