Page 1 Dual automatic temperature control Navigation system based climate control Rear window defroster Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Moon roof 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 2: Table Of Contents
Reverse sensing system Rear-view camera system Roadside Emergencies Getting roadside assistance Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 3: Table Of Contents
Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2011 Ford Motor Company 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 4: Introduction
Introduction CONGRATULATIONS Congratulations on acquiring your new Lincoln. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.
Page 5 Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 6 Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See your SYNC supplement for more information. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 7 Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 8 Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC supplement for more information. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 9 Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required information and warnings. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 10 Brake Fluid - Parking Aid System Non-Petroleum Based Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps-Front Fuse Compartment Fuel Pump Reset Windshield Wash/Wipe Windshield Rear Window Defrost/Demist Defrost/Demist 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 11 Sparks Explosive Gas Fan Warning Maintain Correct Fluid Power Steering Fluid Level Service Engine Soon Engine Air Filter Passenger Compartment Jack Air Filter Low Tire Pressure Check Fuel Cap Warning 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 12: Warning Lights And Chimes
However, if after 15 seconds the service engine soon light blinks eight times, it means that the vehicle is not ready for I/M testing. See the Readiness for Inspection/Maintenance (I/M) testing in the Maintenance and Specifications chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 13 ABS light stays illuminated or continues to flash, a malfunction has been detected, have the system serviced immediately by your authorized dealer. Normal braking is still functional unless the brake warning light also is illuminated. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 14 Low fuel (RTT): Illuminates in the message center when the fuel level in the fuel tank is at or near empty. Refer to Fuel gauge in this chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 15 Throttle control/transmission (RTT): Illuminates in the message center display when a powertrain or a AWD fault has been detected. Contact your authorized dealer as soon as possible. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 16 Memory seat feedback chime: Sounds when saving/deleting memory positions for seats, mirrors, etc. Perimeter alarm warning chime: Sounds when using a key to unlock the driver’s doors and the perimeter alarm is armed. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 17: Gauges
Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool. WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 18: Message Center
The message center display is located in the instrument cluster. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 19 • Your vehicle was not perfectly level during fill-up • Differences in the automatic shut-off points on the fuel pumps at service stations 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 20 2. Press and release RESET to pause the timer. 3. Press and hold RESET until the timer resets. Blank Screen The message center display will be blank after cycling through all of the Info menu items. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 21 1. Press and release SETUP to display “OIL LIFE XXX% HOLD RESET = NEW”. 2. Press and hold RESET for two seconds and release to reset the oil life to 100%. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 22 R (Reverse) gear is selected. Press RESET to turn the rear park assist off. CREATE MYKEY / MYKEY SETUP/ CLEAR MYKEY For more information refer to MyKey in the Locks and Security chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 23 REAR LEFT DOOR AJAR — Displayed when the rear left door is not completely closed. REAR RIGHT DOOR AJAR — Displayed when the rear right door is not completely closed. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 24 ENGINE OIL CHANGE SOON — Displayed when the engine oil life remaining is 5% or less. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 25 In order to prevent the perimeter alarm system from triggering, the ignition must be turned to start or on before the 12 second chime expires. See Perimeter alarm system in the Locks and security chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 26 ADVTRAC ON MYKEY SETTING — Displayed when a MyKey is in use when trying to disable the AdvanceTrac system and the optional setting is on. Refer to MyKey in the Locks and Security chapter for more information. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 27: Entertainment Systems
Entertainment Systems AUDIO SYSTEMS AM/FM in-dash CD6/MP3 satellite compatible Lincoln premium sound/THX audio system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road.
Page 28 You can save up to 30 stations, 10 in AM, 10 in FM1 and FM2. Saving presets automatically: Autoset allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 29 CD # and then LOAD CD #. Load the desired disc, label side up into the CD slot opening. If you do not choose a slot within five seconds, the system will choose for you. Once loaded, the first track will begin to play. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 30 In TEXT mode: Sometimes the display requires additional text to be displayed. When the < / > indicator is active, press TEXT and then press SEEK to view the additional display text. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 31 MEMORY PRESETS (0–9): There are 30 available presets, 10 each for SAT1, SAT2 and SAT3. To save satellite channels in your memory presets, tune to the desired channel then press and hold a memory preset number (0–9) until sound returns. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 32 SEEK to cycle through the saved titles. When the song title appears in the display that you would like to replace, press OK. SONG REPLACED will appear in the display. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 33 UNLOCK ALL CHANNELS: Press OK when UNLOCK ALL CHANNELS is displayed and the display will read ENTER PIN. Enter your four-digit PIN and the system will unlock all channels and the display will read CHANNEL UNLOCKED. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 34: Extra Features
For location and further information on auxiliary audio mode, refer to Auxiliary input jack later in this chapter. For more information on SYNC , please refer to SYNC information included with your vehicle for further information. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 35: Auxiliary Input Jack (Line In)
If your vehicle is equipped with a navigation system, refer to Auxiliary input jack section in the Audio features chapter of your Navigation System supplement. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 36 4. The portable music player must be controlled in the same manner when it is used with headphones as the AIJ does not provide control (play, pause, etc.) over the attached portable music player. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 37: Usb Port
For further information on this feature, refer to Accessing and using your USB port in the SYNC supplement or Navigation System supplement. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 38 Audio system warranty and service: Refer to the Warranty Guide/Customer Information Guide for audio system warranty information. If service is necessary, see your dealer or qualified technician. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 39: Satellite Radio Information
Ford Motor Company shall not be responsible for any such programming changes. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 40 UNSUBSCRIBED Subscription not Contact SIRIUS at available for this 1–888–539–7474 to channel. subscribe to the channel, or tune to another channel. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 41 % complete. CALL SIRIUS Satellite service has Call SIRIUS at 1–888–539–7474 been deactivated by 1–888–539–7474 to SIRIUS Satellite re-activate or resolve Radio. subscription issues. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 42: Navigation System
Your vehicle is equipped with SYNC , a hands-free communications and entertainment system with special phone and media features. For more information, please refer to the SYNC supplement or to the SYNC section in the Navigation System supplement (if equipped). 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 43: Climate Controls
• : Distributes air through the instrument panel vents. • : Distributes air through the instrument panel vents, floor vents, rear seat floor vents and de-mister vents. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 44 Safety Restraints chapter for more information. Passenger cooled seat: Press to activate/deactivate the passenger cooled seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 45 Outside temperature: The outside temperature will appear in the display and is labeled as EXT TEMP. Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 46 (defrost) and (floor/defrost). Rear defroster: Press to activate/deactivate the rear window defroster. Refer to Rear window defroster later in this chapter for more information. This button will also activate the heated mirrors. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 47 Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information. Outside temperature: The outside temperature will appear in the display and is labeled as EXT XX. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 48 This re-cooling of the interior air is more economical and efficient. Recirculated air may also help reduce undesirable odors from entering the vehicle. Press MAX A/C again for normal operation. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 49: Automatic Operation
2. Select (panel) or (panel/floor). 3. Select (recirculated air) to provide colder airflow. 4. Set the temperature to 60°F (16°C). 5. Set highest fan speed initially, then adjust to maintain comfort. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 50: Rear Window Defroster
This may cause damage to the heated grid lines and will not be covered by your warranty. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 51 Running the system without a filter in place could result in degradation or damage to the system. For replacement intervals, refer to the Scheduled Maintenance chapter. For more information regarding your filter, see your authorized dealer. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 52: Lights
There is a delay of two to five seconds before the adaptive headlamp system will operate when the vehicle is driven, as the system is inactive below 3 mph (5 km/h). 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 53 5. Wait the desired amount of time for the exit delay you want (up to three minutes), then turn the headlamps off. See Message center in the Instrument Cluster section for more information. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 54 High beams • Push the lever toward the instrument panel to activate. • Pull the lever toward you to deactivate. Flash-to-pass Pull toward you slightly to activate and release to deactivate. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 55 The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 56 There is a distinct cut-off (change from light to dark) in the left portion of the beam pattern. The top edge of this cut-off should be positioned two inches (51 mm) below the horizontal reference line. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 57: Turn Signal Control
Your vehicle may also have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn on the lamps. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 58: Bulb Replacement
The lights come on whenever the ignition is in either the on or accessory position. Welcome and farewell lighting are included in the Lincoln white signature color. The transition from signature color to ambient occurs when the key is placed in the ignition and all doors are closed. Farewell lighting occurs when the key is removed from the ignition and the driver door is opened.
Page 59 * Rear sidemarker lamp * Stop/tail lamp Rear turn signal lamp HPC24A * Supplemental tail lamp Backup lamp License plate lamp C5WL High-mount brake lamp Fog lamp Front map lamp 12V6W Rear dome/reading lamp 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 60 3. Remove the bulb socket by rotating it counterclockwise, then pull it straight out of the lamp assembly. 4. Disconnect the electrical connector. For passenger side replacement of the high beam bulb, see your authorized dealer. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 61 The low beam headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 62 4. Carefully pull bulb straight out of the socket 5. Install the new bulb socket into the lamp assembly by aligning the indexing fingers, then rotate clockwise to the locked position. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 63 7. Remove the bulb socket by rotating it counterclockwise, then pull it straight out of the lamp assembly. Reverse these steps to complete the process. For passenger side replacement of the front park/turn signal bulb, see your authorized dealer. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 64 7. Carefully push the trunk side panel (dark grey, soft wheelhouse side trim panel) back in position to the luggage scuff plate (hard molding). 8. Reinstall the trunk floor carpeting panel. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 65 4. Pull the bulb straight from the socket and push in the new bulb. 5. Install the bulb socket into the lamp assembly by rotating it clockwise. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 66 3. Rotate the harness/bulb assembly counterclockwise to remove from the fog lamp. 4. Carefully disconnect the bulb from the harness assembly via the two snap clips. Install the new bulb in reverse order. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 67: Driver Controls
• a quick press and hold: the wipers will swipe three times with washer fluid. • a long press and hold: the wipers and washer fluid will be activated for up to ten seconds. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 68 3. While holding the steering wheel in place, pull the lever up to its original position to lock the steering column. WARNING: Never adjust the steering wheel when the vehicle is moving. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 69 The appearance of your vehicle’s overhead console will vary according to your option package. Storage compartment Press on the rear edge of the compartment door to open. The storage compartment may be used to secure sunglasses or a similar object. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 70 2. Turn ignition to the on position. 7 8 9 1011 3. Press and hold the 7 and 9 radio preset buttons together for approximately five seconds until ZONE XX appears in the CID. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 71 (less than 3 mph [5 km/h]) until the CAL display changes to the direction value (N, S, E, W, etc.). It may take up to five circles to complete calibration. 4. The compass is now calibrated. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 72: Center Console
12V DC/180W. If the power point is not working, a fuse may have blown. Refer to Fuses and relays in the Roadside Emergencies chapter for information on checking and replacing fuses. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 73: Power Windows
To operate one-touch down, press the switch completely down to the second detent and release quickly. The window will open fully. Momentarily press the switch to any position to stop the window operation. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 74 To lock out all the window controls (except for the driver and front passenger) press the right side of the control. Press the left side to restore the window controls. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 75: Mirrors
R (Reverse). As you shift into any other gear from R (Reverse), the image will remain for a few seconds and then turn off. Refer to Rearview camera system in the Driving chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 76 Your vehicle may be equipped with blind spot mirrors or a blind spot information system. Refer to Blind spot mirrors or Blind spot information system (BLIS ) with cross traffic alert (CTA) in the Driving chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 77: Speed Control
Disengaging speed control Press the brake pedal to disengage the speed control. Disengaging the speed control will not erase the previous set speed. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 78 To turn off the speed control, press OFF or turn off the ignition. Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 79 Press to scroll through various menus and selections. Press OK to confirm your selection. For further information on the SYNC system, refer to the SYNC supplement. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 80: Moon Roof
The moon roof is equipped with an automatic, one-touch, express closing feature. Press and release the front portion of the control. To stop motion at any time during the one-touch closing, press the control again. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 81 Note: You can open the vehicle’s front windows and moon roof (if equipped) by using the control on the remote transmitter. Refer to Global open windows earlier in this chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 82 Car2U system. Because of the steps involved, it may be helpful to have another person assist you in programming the transmitter. Additional Car2U system information can be found on-line at www.learcar2U.com or by calling the toll-free Car2U system help line at 1-866-572-2728. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 83 If you do not follow the time-sensitive actions, the device will time out and you will have to repeat the procedure. Note: Do not program the Car2U system with the vehicle in the garage. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 84 If your garage door does not operate, repeat the previous steps in this section. After successful programming, you will be able to operate your Car2U system by pressing the button you programmed to activate the opener. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 85 When a switch is in the middle, neutral, or 0 position, circle “M.” When a switch is in the down, off, or – position, circle “R.” Switch position Up, on or + Middle, neutral or 0 Down, off or – L=left; M=middle; R=right 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 86 The indicator light above the selected button will turn on to confirm that the Car2U system is responding to the button command. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 87 This device must accept any interference received including interference that may cause undesired operation. Changes and modifications to the Car2U system transmitter by other than an authorized service facility could void authorization to use the equipment. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 88 • To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. • To remove the floor mat, reverse the installation procedure. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 89 Driver Controls INTERIOR TRUNK CONTROL Press the remote trunk release control on the instrument panel to the left of the steering wheel. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 90: Locks And Security
Note: Your vehicle’s IKTs were issued with a security label that provides important vehicle key cut information. It is recommended that you keep the label in a safe place for future reference. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 91 MyKey user will not be able to deactivate the system. Note: It may be beneficial to deactivate the AdvanceTrac system if the vehicle is stuck in snow, mud or sand. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 92 4. On any of the menus press RESET to highlight your choice with the <…>. 5. Press SETUP to enter your choice. The next optional setting will be displayed. 6. Repeat Steps 4 and 5 until you are done changing the optional settings. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 93 To program the remote start system as MyKey , do the following: 1. Enter the vehicle and close all doors. 2. Remote start the vehicle using a remote start fob. 3. Follow Steps 1-4 in the Create a MyKey section. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 94 Refer to Create a MyKey section • Vehicle has been started using a remote start system that is programmed as a MyKey . Refer to Using MyKey with remote start systems section. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 95 Refer to Using MyKey with remote start systems section. • MyKey is not being used by the MyKey miles do not accumulate intended user. • MyKey system has been recently cleared. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 96: Locks
• any door is opened then closed while the ignition is in the on position and the vehicle speed is 9 mph (15 km/h) or lower, and • the vehicle then attains a speed greater than 12 mph (20 km/h). 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 97 (one short and one long chirp) if autolock was activated. 7. Turn the ignition to the off position. The horn will chirp once to confirm the procedure is complete. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 98 • using a keypad procedure, or • by using the instrument cluster message center. Refer to Message center in the Instrument Cluster chapter. Note: The autounlock feature can be activated/deactivated independently of the autolock feature. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 99 5. Release the 3 • 4. The user should receive a horn chirp to indicate the system has been disabled or a chirp followed by a honk to indicate the system has been enabled. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 100 Adults are advised to familiarize themselves with the operation and location of the release handle. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 101 Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat-related injuries, including brain damage. Small children are particularly at risk. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 102 If there are problems with the remote entry system, make sure to take ALL Integrated Keyhead Transmitters with you to the authorized dealer in order to aid in troubleshooting the problem. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 103 Press again or turn the ignition to the on position to deactivate, or wait for the alarm to time out in three minutes. Note: The panic alarm will only operate when the ignition is in the off position. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 104 2. Within three seconds press the on the transmitter. 3. A tone will be heard when the deactivation is complete. 4. Repeat this procedure for another transmitter if desired. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 105 To program a new integrated keyhead transmitter yourself, refer to Programming spare keys in the SecuriLock passive anti-theft system section of this chapter. Note: At least two IKTs are required to perform this procedure yourself. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 106 10 minutes after the ignition has been turned to the off position. • The battery saver will shut off the headlamps 10 minutes after the ignition has been turned to the off position. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 107 • Do not set a code that uses five of the same number. • Do not use five numbers in sequential order. • The factory set code will work even if you have set your own personal code. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 108 To lock all doors, press and hold the 7 • 8 and the 9 • 0 at the same time (with the driver’s door closed). You do not need to enter the keypad code first. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 109: Anti-Theft System
IKT and restart the engine. Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and lock all doors when leaving the vehicle. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 110 The theft indicator will illuminate for three seconds and then go out. If the theft indicator stays on for an extended period of time or flashes rapidly, contact your authorized dealer as soon as possible. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 111 • If two previously programmed coded keys are not available, you must take your vehicle to your authorized dealer to have the spare key(s) programmed. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 112 Steps 1 through 8. If failure repeats, bring your vehicle to your authorized dealer to have the new key(s) programmed. To program additional new unprogrammed key(s), wait 20 seconds and then repeat this procedure from Step 1. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 113 Each door, the hood or the trunk is armed individually, and if any are open, they must be closed for the system to enter the 20 second countdown. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 114 • Any door, the hood or the trunk is opened without using the door key, keypad or the remote entry transmitter portion of your IKT. • The ignition is turned to the 3 (on) position with an invalid SecuriLock key. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 115: Seating And Safety Restraints
The driver should never adjust the head restraint while the vehicle is in motion. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 116 For occupants of extremely tall stature, adjust the head restraint to its full up position. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 117 Always sit upright against your seatback, with your feet on the floor. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 118 Press the switch in the direction of the arrows to move the seat forward, backward, up or down. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 119 Press and hold button 1 for at least two seconds. A chime will sound confirming that a memory position has been set. • To program position 2, repeat the previous procedure using button 2. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 120 • Operate the seat heater if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. The heated seats will only function when the engine is running. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 121 • DATC system • Navigation-based system If the engine falls below 350 rpm while the cooled seats are on, the feature will turn itself off and will need to be reactivated. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 122 1. Turn the vehicle off. 2. Push up on the outside rigid edge of the filter and rotate toward the front of the vehicle once tabs are released. 3. Remove filter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 123 The driver should never adjust the head restraint while the vehicle is in motion. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 124 3. Store the head restraint in a secure location, such as the trunk of the vehicle. To reinstall the outboard head restraints, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 125 For occupants of extremely tall stature, adjust the head restraint to its full up position. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 126 Split-folding rear seatbacks One or both rear seatbacks can be folded down to provide additional cargo space. To lower the seatback(s), pull the release handle(s) located inside the trunk. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 127 Make sure that the safety belt for the rear center passenger is properly routed over the rear seatback. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 128: Personal Safety System
• Restraint system warning light and back-up tone. • The electrical wiring for the airbags, crash sensor(s), safety belt pretensioners, front safety belt usage sensors, driver seat position sensor, front passenger sensing system, and indicator lights. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 129 The system is designed to help protect smaller drivers sitting close to the driver airbag by providing a lower airbag output level. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 130 The front safety belt usage sensors detect whether or not the driver and front outboard passenger safety belts are fastened. This information allows your Personal Safety System to tailor the airbag deployment and safety belt pretensioner activation depending upon safety belt usage. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 131 If any of these things happen, even intermittently, have the Personal Safety System serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 132: Safety Belt System
3) Never use a single belt for more than one person. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 133 Make sure the tongue is securely fastened in the buckle. 2. To unfasten, press the release button and remove the tongue from the buckle. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 134 This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 135 “automatic locking retractor” feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 136 (including retractors, buckles and height adjusters) must be replaced if the vehicle is involved in a collision that results in deployment of front airbags, seat-mounted side airbags and side air curtains, and safety belt pretensioners. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 137 The driver’s safety belt is The safety belt warning light and buckled before the ignition indicator chime remain off. switch is turned to the on position... 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 138 3 mph (5 km/h) and 1-2 minutes seconds every 30 seconds, repeating for have elapsed since the ignition approximately five minutes or until the switch has been turned to on... safety belts are buckled. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 139 45% in cars, and by 60% in light trucks. “Traffic is light” Nearly 1 of 2 deaths occur in single-vehicle crashes, many when no other vehicles are around. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 140 The Belt-Minder feature will enable during the same ignition cycle if the occupant buckles and remains buckled for approximately 30 seconds. Confirmation is not given for the one-time disable. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 141 Step 3 must be completed within 50 seconds after the safety belt warning light turns off. • After Step 3, the safety belt warning light will be turned on for three seconds. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 142: Airbags
2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 143 • Move your seat to the rear as far as you can while still reaching the pedals comfortably. • Recline the seat slightly (one or two degrees) from the upright position. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 144 NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 145 Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 146 The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger’s frontal airbag should be enabled (may inflate) or disabled (will not inflate). 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 147 • If the child restraint has been installed and the indicator lamp is not lit, then turn the vehicle off, remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer’s instructions. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 148 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 149 The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 150 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this Owner’s Guide. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 151 WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 152 The airbag SRS is designed to activate when the vehicle sustains lateral deceleration sufficient to cause the sensors to close an electrical circuit that initiates airbag inflation. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 153 If any of these things happen, even intermittently, have the SRS serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 154 WARNING: To reduce the risk of injury, do not obstruct or place objects in the deployment zone of the inflatable curtain. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 155 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 156 C pillar trim and headliner) must be inspected and serviced by an authorized dealer. If the air curtain is not replaced, the unrepaired area will increase the risk of injury in a collision. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 157 The feature will continue to operate until the vehicle runs out of power. Disposal of airbags and airbag equipped vehicles (including pretensioners) Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 158: Child Restraints
Canada at 1–800–333–0371 (http://www.tc.gc.ca). Failure to properly restrain children in safety seats made especially for their height, age, and weight may result in an increased risk of serious injury or death to your child. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 159 Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 160 If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 161 WARNING: Do not leave children, unreliable adults, or pets unattended in your vehicle. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 162 Children who are too large for child safety seats or belt-positioning boosters (as specified by your child safety seat manufacturer) should always properly wear safety belts. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 163 Children 12 and under should be properly restrained in a rear seating position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 164 Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 165 Make sure the tongue is latched securely by pulling on it. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 166 9. Attach the tether strap (if the child seat is equipped). Refer to Attaching child safety seats with tether straps later in this chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 167 Ford Motor Company recommends the use of a child safety seat having a top tether strap. See Attaching tether straps and Recommendations for attaching safety restraints for children in this chapter for more information. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 168 LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 169 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 170 For the center seating position, route the tether strap over the top of the head restraint. 2. Locate the correct anchor for the selected seating position. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 171 To improve the fit of 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 172 • Does the lap belt rest low across the hips? • Is the shoulder belt centered on the shoulder and chest? • Can the child stay seated like this for the whole trip? 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 173 • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 174 It is generally best to use a booster seat with lap/shoulder belts in the back seat. Move a child to a different seating location if the shoulder belt does not stay positioned on the shoulder during use. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 175 WARNING: Failure to inspect and if necessary replace the safety belt assembly or child restraint system under the above conditions could result in severe personal injuries in the event of a collision. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 176: Tires, Wheels And Loading
A tire marked C may have poor traction performance. WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 177 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability. • kPa: Kilopascal, a metric unit of air pressure. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 178 Use the recommended cold inflation pressure for optimum tire performance and wear. Under-inflation or over-inflation may cause uneven treadwear patterns. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 179: Tire Inflation
1 mile [1.6 km]), never “bleed” or reduce air pressure. The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures. A hot tire at or below recommended cold inflation pressure could be significantly under-inflated. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 180 For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 181 You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 182 If you have questions regarding tire replacement, contact your authorized dealer as soon as possible. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 183 If the TPMS indicator is flashing, your TPMS is malfunctioning. Your replacement tire might be incompatible with your TPMS, or some component of the TPMS may be damaged. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 184 Front-wheel drive (FWD) vehicles and those with an independent rear suspension (if equipped) may require alignment of all four wheels. The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 185 Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 186 You may find this information in your owner’s guide. If not, contact a local tire dealer. Note: You may not find this information on all tires because it is not required by federal law. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 187 This information is used to contact customers if a tire defect requires a recall. 9. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 188 The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label. The tire suppliers may have additional markings, notes or warnings such as standard load, radial tubeless, etc. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 189 4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 190 You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver’s door. Refer to the payload description and graphic in the Vehicle loading section. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 191: Tire Pressure Monitoring System (Tpms)
TPMS to continue to function properly. The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 192 When one of your road tires needs to be replaced with the temporary spare, the TPMS will continue to identify an issue to remind you that the damaged road wheel/tire needs to be repaired and put back on your vehicle. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 193 TPMS If the tires are properly inflated malfunction and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 194 Check air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 195: Vehicle Loading
It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 196 Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 197 Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 198 The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The GVW must never exceed the GVWR. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 199 WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 200 In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 201: Trailer Towing
Refer to the Climate Controls chapter for more information. In case of a roadside emergency with a disabled vehicle, please refer to Wrecker towing in the Roadside Emergencies chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 202 It is recommended to tow your vehicle with all four wheels off the ground such as when using a car-hauling trailer. Otherwise, no recreational towing is permitted. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 203: Driving
10 minutes of moderate driving or idling. WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 204 Seating and Safety Restraints chapter. 2. Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is set. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 205 • a front wheel is against the curb 2. Turn the key to 4 (start), then release the key as soon as the engine begins cranking. Your vehicle has a computer assisted cranking system 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 206 An engine block heater warms the engine coolant which aids in starting and allows the heater/defroster system to respond quickly. If your vehicle is equipped with this system, your equipment includes a heater element 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 207 • Finally, have the engine block heater system checked during your fall tune-up to be sure it’s in good working order. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 208: Brakes
In addition, the ABS performs a self-check after you start the engine and begin to drive away. A brief mechanical noise may be heard during this test. This is normal. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 209 (Park) and apply the parking brake, and then inspect the accelerator pedal for any interferences. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 210: Advancetrac
• Traction control system (TCS), which functions to help avoid drive-wheel spin and loss of traction. • Electronic stability control (ESC), which functions to help avoid skids or lateral slides 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 211 The AdvanceTrac system automatically enables each time the engine is started. All features of the AdvanceTrac system (TCS and ESC) are active and monitor the vehicle from start-up. However, the system will only intervene if the driving situation requires it. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 212 Brake traction control works to limit wheel spin by momentarily applying the brakes to the wheel that is slipping. Traction control is most active at low speeds. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 213 • Changing lanes on a snow-rutted road • Entering a snow-free road from a snow-covered side street, or vice versa • Entering a paved road from a gravel road, or vice versa 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 214 Illuminated Default at during bulb during bulb Enabled Enabled start-up check check Control switch Illuminated pressed Enabled Disabled illuminated solid momentarily Control switch pressed again Enabled Enabled after illuminated illuminated deactivation 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 215 Refer to Fuses and relays in the Roadside Emergencies chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 216 Use wheel chocks if appropriate WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 217: Transmission Operation
Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through six. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 218 Only by moving the lever in the forward (-) or backward (+) position will the transmission utilize the manual mode for select shifting. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 219 The SST will not automatically upshift, even if the engine is approaching the RPM limit. It must be shifted manually by moving the gearshift lever back toward (+) and releasing. Engine damage may occur if excessive engine revving is held without shifting. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 220: Reverse Sensing System
RSS; this may include reduced performance or a false activation. WARNING: To help avoid personal injury, always use caution when in R (Reverse) and when using the RSS. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 221 Keep the RSS sensors (located on the rear bumper/fascia) free from snow, ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 222: Rear-View Camera System
(8 km/h), only if the rear camera delay feature is on, or until any navigation radio button is pressed. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 223 • If the image is not clear, then check if there is anything covering the lens such as dirt, mud, ice, snow, etc. If the image is still not clear after cleaning, have your system inspected by your authorized dealer. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 224 As the vehicle leaves the blind spot mirror it will transition to the driver’s peripheral field of view (3). WARNING: Objects in the blind spot mirror are closer than they appear. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 225 (Neutral). If the transmission is shifted out of D (Drive) or N (Neutral) the system will enter the CTA mode (see CTA operation below). Once shifted back in to D (Drive) the BLIS mode will activate once driven above 3 mph (5 km/h). 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 226 Circumstances that may cause a false alert are; guardrails, freeway concrete walls, cyclone fencing, sharp turns around a pole or building, or coming to a stop with a vehicle directly behind but very close. False alerts are temporary and self-correct. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 227 (refer to figure for approximate zone coverage areas [sensor obstructed to vehicle on left]). Backing slowly from the parking spot in these situations helps to increase the sensor coverage and effectiveness. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 228 Circumstances that may cause a false alert when backing up are backing out of a garage, backing in to a parking space, and objects very close to the sensor. False alerts are temporary and self-correct. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 229: Blis-Cta On/Off And Disable Operation
TRAFFIC NOT AVAILABLE warning and the appropriate left and/or right exterior mirror alert indicator will illuminate. The message center warning may be cleared by the driver but the exterior mirror alert indicator will remain illuminated. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 230 Day and night brightness The BLIS -CTA alert will automatically dim when the headlamp switch is in the parking, on, or autolamp position and night time darkness has been detected by the sun sensor. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 231 • Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle. • Be extremely careful when driving on pavement made slippery by loose sand, water, gravel, snow or ice. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 232 See your authorized dealer. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 233 Remember, you may be able to back out the way you came if you proceed with caution. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 234 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.” 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 235 Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 236 Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off-highway usage. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 237 Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 238: Roadside Emergencies
• winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer.
Page 239 Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the Owner’s Guide portfolio in the glove compartment. U.S. Lincoln vehicle customers who require Roadside Assistance, call 1-800-521-4140. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km).
Page 240: Fuel Pump Shut-Off Switch
Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 241 The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 242 Not used (spare) Passenger front smart window motor Keypad illumination, Brake shift interlock Turn signal lamps Low beam headlamps (left) Low beam headlamps (right) Courtesy lights/Illuminated scuff plate 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 243 Demand lamps/power saver relay Instrument cluster battery power Ignition switch Radio crank sense circuit Instrument cluster ignition power Not used (spare) Not used (spare) Restraint control module Not used (spare) Not used (spare) 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 244 WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 245 Rear defrost (relay 53 power) — Not used 40A* Anti-lock brake system (ABS) pump 20A* Wipers washer 30A* ABS valves — Not used 30A* Heated/cooled seats — Not used — Not used — Not used 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 246 1A Diode Fuel pump 1A Diode One-touch start 10A** Heated side mirrors — Not used — Not used G8VA relay Backup lamps G8VA relay Left HID headlamp G8VA relay A/C clutch 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 247 (TPMS) in the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 248 Safety Compliance Label • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare tire • Use more than one dissimilar spare tire at a time 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 249 • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 250: Tire Change Procedure
(other side and end of the vehicle) to the tire being changed. WARNING: If the vehicle slips off the jack, you or someone else could be seriously injured. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 251 2. Remove the center ornament (if equipped) from the wheel. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 252 If you are using the temporary tire, the lug nut washers will not appear to be flush with the rim. This is normal only when using the temporary spare tire. 6. Lower the wheel by turning the jack handle counterclockwise. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 253: Wheel Lug Nut Torque
Bolt size Wheel lug nut torque* ft-lb N•m M12 x 1.5 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 254 Easy Fuel system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, all of which could result in serious personal injury. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 255: Jump Starting
Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 256 Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 257 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 258: Wrecker Towing
Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 259 Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral). • Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km). 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 260: Customer Assistance
• Ford Genuine Accessories • Service specials and promotions. In Canada: Mailing address Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-387-9333 Online www.lincolncanada.com 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 261 In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 262 Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 263 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 264 BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 265 If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 266 Ford International Business Development Inc. Customer Relationship Center P.O. Box 11957 Caparra Heights Station San Juan, Puerto Rico 00922-1957 Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804 Email: prcac@ford.com www.ford.com.pr 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 267 Obtaining a French Owner’s Guide French Owner’s Guides can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 268: Reporting Safety Defects (U.s. Only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 269: Cleaning
• Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 270 When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 271 Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and Tar Remover (ZC-42). 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 272 • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 273 Carpet & Upholstery Cleaner (ZC-54). • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use Motorcraft Multi-Purpose Cleaner (CXC-101). 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 274 These products may cause premature wearing or damage to the leather. UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 275 Cleaning FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
Page 276: Maintenance And Specifications
1. Set the parking brake and shift to P (Park). 2. Block the wheels. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 277 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood and support it with the prop rod. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 278: Engine Compartment
3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Engine oil dipstick 8. Engine oil filler cap 9. Windshield washer fluid reservoir 10. Engine coolant reservoir 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 279 Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield. Refer to Windows and wiper blades in the Cleaning chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 280: Engine Oil
4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 281 2. If the engine oil level is not within the normal operating range, add only certified engine oil of the recommended viscosity. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 282 They are unnecessary and could lead to engine damage that is not covered by Ford warranty. Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance information. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 283: Battery
Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 284 • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 285: Engine Coolant
50/50 mixture of coolant and water provides the following: • Improved freeze protection. • Improved boiling protection. • Protection against rust and other forms of corrosion. • Proper function of calibrated gauges. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 286 Also, you can be burned if you spill coolant on hot engine parts. WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could make it difficult to see through the windshield. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 287 2. When the engine is cool, wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir (a translucent plastic bottle). Slowly turn cap counterclockwise (left) until pressure begins to release. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 288 To find out how much fluid your vehicle’s cooling system can hold, refer to Maintenance product specifications and capacities in this chapter. Fill your engine coolant reservoir as outlined previously in the Adding engine coolant section. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 289 The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. How fail-safe cooling works If the engine begins to overheat: • The engine coolant temperature gauge will move to the H (hot) area. • The symbol will illuminate. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 290 5. Re-start the engine and take your vehicle to an authorized dealer. Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 291 • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 292 Care should be taken to avoid inhaling excess fumes. WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 293 2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave the nozzle fully inserted until you are done pumping. Pump fuel as normal. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 294 Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance, and repairs may not be covered under warranty. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 295 Ask your fuel supplier about gasolines that meet the World-Wide Fuel Charter. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 296 WARNING: Do not try to pry open or push open the Easy Fuel system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 297 Empty reserve is the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 298 This will provide an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 299 • Use recommended engine oil. Refer to Maintenance product specifications and capacities in this chapter. • Perform all regularly scheduled maintenance items. Follow the recommended maintenance schedule and owner maintenance checks found in scheduled maintenance information. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 300 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 301 2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly. 3. The fuel fill inlet may not have been properly closed. See Easy Fuel “no cap” fuel system in this chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 302 I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 303 MIN and MAX lines. Be sure to put the cap back on the reservoir. Refer to Maintenance product specifications and capacities in this chapter for the proper fluid type. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 304 5. Remove the dipstick, wiping it clean with a clean, dry, lint-free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 305 Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Maintenance product specifications and capacities section in this chapter. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 306: Air Filter(S)
3. Remove the air filter element from the air filter housing. 4. Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 307 See the Cleaning chapter for more information. • Periodically wash vehicles stored in exposed locations. • Touch-up raw or primed metal to prevent rust. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 308 Note: If battery cables are disconnected, it will be necessary to reset memory features. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 309 • If the battery was removed, clean the battery cable ends and inspect. If you have any concerns or issues, contact your authorized dealer. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 310: Part Numbers
Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 311 Maintenance and Specifications 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 312 Maintenance and Specifications 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 313 Maintenance and Specifications 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 314: Engine Data
Coil on plug Compression ratio 10.3:1 Engine drivebelt routing 1. Short drivebelt is on first pulley groove closest to engine. 2. Long drivebelt is on second pulley groove farthest from engine. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 315 Vehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. XXXXXXXXXXXXXXXXX Please note that in the graphic, XXXX is representative of your vehicle identification number. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 316 TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code 6-speed automatic transmission (Aisin AW F21) 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 317: Accessories
Accessories LINCOLN CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Lincoln Custom Accessories are available for your vehicle through your local Lincoln or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
Page 318 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 319: Ford Extended Service Plan
BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: •...
Page 320 • Shock absorbers California) • Clutch disc • Belts and hoses Contact your selling Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget. Interest free finance options available...
Page 321 Ford Extended Service Plan 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 322 Ford Extended Service Plan that is right for you. Note: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage. This information is subject to change. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 323: Scheduled Maintenance
Instrument Cluster chapter. If your message center is prematurely reset or becomes inoperative, you should perform the oil change interval at six months or 5,000 miles (8,000 km) from your last oil change. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 324 It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 325 The owner maintenance service checks are generally not covered by warranties so you may be charged for labor, parts or fluids used. 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 326 Parking brake for proper operation Safety belts and seat latches for wear and function Safety warning lamps (brake, ABS, airbag, safety belt) for operation Washer spray/wiper operation; clean or replace blades as necessary 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 327 The multi-point vehicle inspection is one more way to keep your vehicle running great! 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 328 Scheduled Maintenance 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 329: Normal Scheduled Maintenance And Log
– Moderate to heavy load/towing 5000-7499 – Mountainous or off-road conditions (8000-11999) – Extended idling – Extended hot or cold operation Extreme 3000-4999 – Maximum load/towing (4000-7999) – Extreme hot or cold operation 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 330 Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to the Instrument Cluster chapter Do not exceed one year or 10,000 miles (16,000 km) between service intervals 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 331 Scheduled Maintenance 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 332 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 333 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 334 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 335 Example #2: The OIL CHANGE REQUIRED message has not come on but the odometer reads 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].) 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 336 Example #2: The OIL CHANGE REQUIRED message has not come on but the odometer reads 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].) 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 337 Instrument Cluster chapter Exclusive use of E85 (Flex Fuel Vehicles only) Every oil change If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 338 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 339 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 340: Maintenance Product Specifications And Capacities
3,000 mile (4,800 km) if the owner is using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc). 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 341 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 342: Index
Car2U Home Automation overdrive .........217 System .........82 fluid, adding ......304 fluid, checking ......304 CD ..........27 fluid, refill capacities ....311 Cell phone use ......9 fluid, specification ....311 Selectshift (SST) ....218 Changing a tire ......247 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 343 .......117 through water ....234, 237 steering column ......79 Coolant checking and adding ....285 refill capacities ....288, 311 Electronic message center ..18 specifications ......311 Emergencies, roadside Cross Traffic Alert ....225 jump-starting ......255 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 344 Fuel ..........291 system .........43, 46 calculating fuel economy ......21, 297 Hood ..........277 cap ...........293 capacity ........311 choosing the right fuel ...294 detergent in fuel .....295 Ignition .......203, 314 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 345 Octane rating ......295 fog lamps ........54 headlamps .........52 Oil (see Engine oil) ....280 headlamps, flash to pass ..54 instrument panel, dimming ..55 interior lamps .....57, 60 replacing bulbs ......60 Parental MyKey programming ...91 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 346 SecuriLock passive anti-theft panic alarm ......103 system ........109 replacement/additional Servicing your vehicle ....276 transmitters ......105 replacing the batteries ...105 Setting the clock ......28 Reverse sensing system ...220 Side air curtain ......154 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)
Page 347 Windshield washer fluid and spare tire .........248 wipers ..........67 terminology ......177 checking and adding fluid ..279 tire grades .......177 replacing wiper blades ...279 treadwear ......176, 181 Wrecker towing ......258 Towing ........201 2012 MKZ (378) Owners Guide, 1st Printing USA (fus)

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Introduction

Instrument Cluster

Entertainment Systems

Climate Controls

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Locks and Security

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