Lincoln MKZ 2017 Owner's Manual

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2017 MKZ

owner.lincoln.com

lincolncanada.com

Ow ner 's Man u al

September 2016

Second Printing

Owner's Manual

MKZ

Litho in U.S.A.

Table of Contents

Troubleshooting

Summary of Contents for Lincoln MKZ 2017

Page 1 2017 MKZ owner.lincoln.com lincolncanada.com Ow ner ’s Man u al September 2016 Second Printing Owner’s Manual Litho in U.S.A.
Page 2 The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.
Page 4: Table Of Contents
Seatbelt Height Adjustment......38 Frequencies..........54 California Proposition 65.......12 Seatbelt Warning Lamp and Indicator Remote Control..........55 Chime............39 Perchlorate............12 Replacing a Lost Key or Remote Seatbelt Reminder..........40 Lincoln Automotive Financial Control............59 Services............12 Child Restraint and Seatbelt Maintenance..........41 Replacement Parts Recommendation..13 MyKey Seatbelt Extension.........42 Special Notices..........13 Principle of Operation........60...
Page 5 Table of Contents Security Automatic High Beam Control....88 Information Messages........114 Adaptive Headlamps........89 Passive Anti-Theft System......75 Climate Control Direction Indicators........90 Anti-Theft Alarm..........76 Welcome Lighting..........91 Automatic Climate Control......134 Steering Wheel Interior Lamps...........91 Hints on Controlling the Interior Climate............136 Ambient Lighting..........92 Adjusting the Steering Wheel......78 Heated Windows and Mirrors....137 Audio Control...........79 Cabin Air Filter..........138...
Page 6 Table of Contents Auxiliary Power Points Transmission Rear Parking Aid..........201 Front Parking Aid..........201 Auxiliary Power Points.........156 Automatic Transmission.......174 Side Sensing System........203 Storage Compartments All-Wheel Drive Active Park Assist.........204 Rear View Camera........212 Center Console..........158 Using All-Wheel Drive........180 Overhead Console........158 Cruise Control Brakes Starting and Stopping the Principle of Operation........216...
Page 7 Table of Contents Towing In California (U.S. Only).......270 Engine Oil Check..........303 The Better Business Bureau (BBB) Auto Oil Change Indicator Reset......304 Towing a Trailer..........251 Line Program (U.S. Only)......271 Engine Coolant Check........305 Recommended Towing Weights....252 Utilizing the Mediation/Arbitration Program Automatic Transmission Fluid Check..309 Essential Towing Checks......254 (Canada Only)...........272 Brake Fluid Check.........313...
Page 8 Cleaning the Instrument Panel and Transmission Code Designation....375 Accessories...........493 Instrument Cluster Lens......328 Capacities and Specifications - 2.0L..376 Cleaning Leather Seats......329 Capacities and Specifications - 3.0L..381 Lincoln Protect Repairing Minor Paint Damage....329 Lincoln Protect..........495 Cleaning the Wheels........329 Audio System Vehicle Storage..........330 Scheduled Maintenance General Information........388...
Page 9 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 10: Introduction
ABOUT THIS MANUAL features and options available throughout the range of available models, sometimes Thank you for choosing Lincoln. We even before they are generally available. It recommend that you take some time to get may describe options not fitted to the vehicle to know your vehicle by reading this manual.
Page 11 Introduction Anti-lock braking system Child seat lower anchor Fan warning Fasten seatbelt Avoid smoking, flames or sparks Child seat tether anchor E71880 Flammable Cruise control Battery E231160 E71340 Front airbag Do not open when hot Battery acid E67017 Front fog lamps Brake fluid - non petroleum based Engine air filter Fuel pump reset...
Page 12: Data Recording
Introduction Interior luggage compartment Parking brake Shield the eyes release E167012 Jack Power steering fluid Stability control E138639 Windshield wash and wipe Power windows front/rear Keep out of reach of children E161353 Lighting control Power window lockout DATA RECORDING Low tire pressure warning Requires registered technician Service Data Recording E231159...
Page 13 Introduction Additionally, Ford Motor Company (Ford of experience, troubleshoot, and to improve The event data recorder in this vehicle is Canada, in Canada) may, where permitted products and services and offer you products designed to record such data as: by law, use vehicle diagnostic information and services that may interest you, where •...
Page 14 Introduction Note: Event data recorder data is recorded where required by law enforcement, other Note: Including to the extent that any law by your vehicle only if a non-trivial crash government authorities or other third pertaining to Event Data Recorders applies situation occurs;...
Page 15: California Proposition 65
FINANCIAL SERVICES information, do not activate the service. For PERCHLORATE more information, see Traffic, Directions Lincoln Automotive Financial Services offers and Information, Terms and Conditions. a full range of financing and lease plans to See SYNC 3 (page 392). Certain components in your vehicle such as help you acquire your vehicle.
Page 16: Replacement Parts Recommendation
Lincoln Warranty. Damage the instruction highlighted by the warning Scheduled Maintenance and caused to your vehicle as a result of the symbol.
Page 17: Mobile Communications Equipment
Introduction On Board Diagnostics Data Link interference with or even damage to vehicle Using mobile communications equipment is Connector systems. We do not recommend or endorse becoming increasingly important in the the use of aftermarket plug-in devices unless conduct of business and personal affairs. WARNING approved by Ford.
Page 18 Introduction specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s Manual for all other required information and warnings.
Page 19: Environment
Environment PROTECTING THE ENVIRONMENT You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 20: Child Safety
Child Safety GENERAL INFORMATION WARNINGS WARNINGS All children are shaped differently. The www.nhtsa.dot.gov. In Canada, contact See the following sections for directions on National Highway Traffic Safety Transport Canada toll free at 1-800-333-0371 how to properly use safety restraints for Administration and other safety or go to www.tc.gc.ca to find a Child Car Seat children.
Page 21 Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Use a child safety seat (sometimes called an Children weighing 40 lb (18 kg) or less (generally age four or Infants or toddlers infant carrier, convertible seat, or toddler younger).
Page 22: Installing Child Restraints
Child Safety Using Lap and Shoulder Belts • You are required by law to properly use INSTALLING CHILD RESTRAINTS safety seats for infants and toddlers in WARNINGS the United States and Canada. Child Seats Airbags can kill or injure a child in a •...
Page 23 Child Safety When installing a child safety seat with Standard safety belts 2. After positioning the child safety seat in combination lap and shoulder belts: the proper seating position, pull down on the shoulder belt and then grasp the • Use the correct safety belt buckle for that shoulder belt and lap belt together seating position.
Page 24 Child Safety 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
Page 25 Child Safety the child is added to the child restraint. Before placing the child in the seat, Inflatable safety belts It also helps to achieve the proper forcibly move the seat forward and back snugness of the child seat to your to make sure the seat is securely held vehicle.
Page 26 Child Safety E146523 E142530 E146522 3. While holding the shoulder and lap belt 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction portions together, route the tongue 2. After positioning the child safety seat in through the child seat according to the the tongue is coming from) for that the proper seating position, grasp the...
Page 27 Child Safety Note: The lock-off device on some child restraints may not accommodate the shoulder portion of the inflatable safety belt. Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device.
Page 28 Child Safety 9. Attach the tether strap (if the child seat We recommend checking with a NHTSA The LATCH system is composed of three is equipped). Certified Child Passenger Safety Technician vehicle anchor points: two lower anchors to make certain the child restraint is properly located where seat back and seat cushion installed.
Page 29 Child Safety The LATCH anchors are located at the rear The lower anchors at the center of the section of the rear seat between the cushion second row rear seat are spaced 18 inches and seat back below the symbols as shown. (46 centimeters) apart.
Page 30 Child Safety Combining Safety Belt and LATCH Lower The tether strap anchors in your vehicle are 1. Route the child safety seat tether strap Anchors for Attaching Child Safety Seats in the following positions (shown from top over the back of the seat. For outboard view): seating positions, route the tether strap When used in combination, either the safety...
Page 31: Booster Seats
Child Safety pounds (45 kilograms) if recommended by BOOSTER SEATS your child restraint manufacturer). Many state and provincial laws require that children use WARNING approved booster seats until they reach age Never place, or allow a child to place, eight, a height of 4 feet 9 inches (1.45 meters) the shoulder belt under a child's arm tall, or 80 pounds (36 kilograms).
Page 32 Child Safety • Does the lap belt rest low across the If your backless booster seat has a If, with a backless booster seat, you cannot hips? removable shield, remove the shield. If a find a seating position that adequately vehicle seating position has a low seat back supports your child's head, a high back •...
Page 33 Child Safety E142596 E142597 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 34: Child Restraint Positioning
Child Safety If the booster seat slides on the vehicle seat WARNINGS WARNINGS upon which it is being used, placing a Always carefully follow the instructions Never use pillows, books, or towels to rubberized mesh sold as shelf or carpet liner and warnings provided by the boost a child.
Page 35: Child Safety Locks
Child Safety Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by X LATCH (lower LATCH (lower Safety belt and top Safety belt and Safety belt only Combined weight of Restraint Type anchors and top anchors only) tether anchor LATCH (lower...
Page 36 Child Safety Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. E112197 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock.
Page 37: Seatbelts
Seatbelts PRINCIPLE OF OPERATION WARNINGS WARNINGS It is extremely dangerous to ride in a Seatbelts and seats may be hot in a WARNINGS cargo area, inside or outside of a vehicle that is in the sunshine. The hot vehicle. In a crash, people riding in these seatbelts or seats may burn a small child.
Page 38: Fastening The Seatbelts
Seatbelts E71880 • Seatbelt warning light and chime. E67017 • Crash sensors and monitoring system with readiness indicator. The seatbelt pretensioners at the front seating positions are designed to tighten the E142587 E142588 seatbelts when activated. In frontal and near-frontal crashes, the seatbelt 1.
Page 39 Seatbelts Seatbelt Locking Modes Vehicle Sensitive Mode This is the normal retractor mode, which WARNINGS allows free shoulder belt length adjustment After any vehicle crash, the seatbelt to your movements and locking in response system at all passenger seating to vehicle movement. For example, if the positions must be checked by an authorized driver brakes suddenly or turns a corner dealer to verify that the automatic locking...
Page 40 Seatbelts When to Use the Automatic Locking Mode 2. Grasp the shoulder portion and pull 3. Allow the belt to retract. As the belt downward until the entire belt is pulled retracts, you will hear a clicking sound. This mode should be used any time a child out.
Page 41: Seatbelt Height Adjustment
Seatbelts Note: The rear inflatable seatbelts are The fully inflated belt's increased diameter compatible with most infant and child safety more effectively holds the occupant in the car seats and belt positioning booster seats appropriate seating position, and spreads when properly installed. This is because they crash forces over more area of the body than are designed to fill with a cooled gas at a regular seatbelts.
Page 42: Seatbelt Warning Lamp And Indicator Chime
Seatbelts Adjust the height of the shoulder belt so the To adjust the shoulder belt height: SEATBELT WARNING LAMP AND belt rests across the middle of your shoulder. INDICATOR CHIME 1. Press the button and slide the height adjuster up or down. This lamp illuminates and an 2.
Page 43: Seatbelt Reminder
Seatbelts unbuckled. If the Belt-Minder warnings expire (warnings SEATBELT REMINDER for about five minutes) for one passenger The system uses information from the front (driver or front passenger), the other Belt-Minder passenger sensing system to determine if a passenger can still cause the Belt-Minder front seat passenger is present and therefore This feature supplements the safety belt feature to turn on.
Page 44: Child Restraint And Seatbelt Maintenance
Seatbelts Deactivating and Activating the Belt-Minder • The ignition is off. CHILD RESTRAINT AND SEATBELT Feature • The driver and front passenger safety MAINTENANCE belts are unbuckled. WARNING Inspect the vehicle safety belts and child 1. Switch the ignition on. Do not start the While the system allows you to safety seat systems periodically to make sure vehicle.
Page 45: Seatbelt Extension
Only use extensions provided free of crash be replaced. However, if the crash was seatbelts, should be used with Lincoln charge by Lincoln Motor Company minor and an authorized dealer finds that the seatbelts. Ask your authorized dealer if your dealers.
Page 46: Personal Safety System
Personal Safety System The Personal Safety System provides an • Restraint system warning light and improved overall level of frontal crash backup tone. protection to front seat occupants and is • The electrical wiring for the airbags, crash designed to help further reduce the risk of sensors, safety belt pretensioners, front airbag-related injuries.
Page 47: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION WARNINGS system and are designed to work with the Airbags can kill or injure a child in a safety belts to help protect the driver and WARNINGS child seat. Never place a rear-facing right front passenger from certain upper child seat in front of an active airbag.
Page 48: Driver And Passenger Airbags
Supplementary Restraints System While the system is designed to help reduce DRIVER AND PASSENGER serious injuries, contact with a deploying AIRBAGS airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility WARNINGS as a result of the noise associated with a Never place your arm or any objects deploying airbag.
Page 49 Supplementary Restraints System Proper Driver and Front Passenger the chance of injury in a crash event. For Seating Adjustment example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward WARNING or sideways, or puts one or both feet up, the chance of injury during a crash is greatly National Highway Traffic Safety increased.
Page 50: Front Passenger Sensing System
Supplementary Restraints System This system works with sensors that are part The front passenger sensing system is FRONT PASSENGER SENSING of the front passenger seat and seatbelt to designed to disable (will not inflate) the front SYSTEM detect the presence of a properly-seated passenger frontal airbag when the front occupant and determine if the front passenger seat is unoccupied, or a rear...
Page 51 Supplementary Restraints System The front passenger sensing system is If a person of adult size is sitting in the front • Restart the vehicle and have the person designed to enable (may inflate) the front passenger seat, but the airbag off indicator remain in this position for about two passenger frontal airbag anytime the system lamp is lit, it is possible that the person isn’t...
Page 52: Side Airbags
Supplementary Restraints System Note: When the passenger airbag status To know if the front passenger WARNINGS indicator OFF light is illuminated, the sensing system is operating Do not use accessory seat covers. The E67017 passenger (seat mounted) side airbag may properly, See Crash Sensors and use of accessory seat covers may be disabled to avoid the risk of airbag...
Page 53: Driver And Passenger Knee Airbags
Supplementary Restraints System The side airbags are located on the outboard Under certain crash and occupant conditions, side of the seatbacks of the front seats. In the driver and passenger knee airbags may E67017 certain sideways crashes, the airbag on the deploy (individually or both) but the •...
Page 54 Supplementary Restraints System The Safety Canopy deploys during significant The system consists of the following: WARNINGS side crashes or when a certain likelihood of • Safety Canopy curtain airbags located Do not attempt to service, repair, or a rollover event is detected by the rollover above the trim panels over the front and modify the curtain airbag supplemental sensor.
Page 55: Crash Sensors And Airbag Indicator
Supplementary Restraints System The design and development of the Safety Your vehicle has a collection of crash and • The readiness light will either flash or Canopy included recommended testing occupant sensors which provide information stay lit. procedures that were developed by a group to the restraints control module.
Page 56: Airbag Disposal
Supplementary Restraints System The fact that the seatbelt pretensioners or • The design of the side airbags is to inflate front airbags did not activate for both front in certain side impact crashes. Side seat occupants in a crash does not mean airbags may activate in other types of that something is wrong with the system.
Page 57: Keys And Remote Controls
Keys and Remote Controls The typical operating range for your Note: Make sure to lock your vehicle before GENERAL INFORMATION ON transmitter is approximately 33 feet (10 leaving it unattended. RADIO FREQUENCIES meters). Vehicles with the remote start Note: If you are in range, the remote control feature will have a greater range.
Page 58: Remote Control
Keys and Remote Controls REMOTE CONTROL Intelligent Access Key E151795 Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference. Removable Key Blade The intelligent access key also contains a removable key blade that you can use to E218689 unlock your vehicle.
Page 59 Keys and Remote Controls Note: Replacing the battery does not erase 1. Push the release button and pull the key 2. Twist a thin coin under the tab hidden the programmed key from your vehicle. The blade out. behind the key blade head to remove transmitter should operate normally.
Page 60 Keys and Remote Controls Remote Start 5. Reinstall the battery cover and the key The remote start system does not work if any blade. of the following occur: WARNING • The ignition is on. Car Finder To avoid exhaust fumes, do not use •...
Page 61 Keys and Remote Controls Extending the Engine Running Time Remote Starting your Vehicle A tone sounds if the system fails to start, unless quiet start is on. Quiet start runs the To extend the engine running time duration Note: You must press each button within blower fan at a slower speed to reduce of your vehicle during remote start, repeat three seconds of each other.
Page 62: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Memory Feature You can program your intelligent access key to recall memory positions. See Memory Function (page 145). REPLACING A LOST KEY OR REMOTE CONTROL Replacement keys or remote controls can be purchased from an authorized dealer. Authorized dealers can program remote controls for your vehicle.
Page 63: Mykey
MyKey Note: For vehicles equipped with a • Certain driver alerts, stability systems or PRINCIPLE OF OPERATION push-button start switch: When both a MyKey parking aids turn on automatically when and an admin key are present when you you use the MyKey system. For example, MyKey allows you to program keys with start your vehicle, the system recognizes the Blind Spot Information System (BLIS),...
Page 64: Creating A Mykey
MyKey Note: Not every feature applies to every • Various vehicle speed reminders so CREATING A MYKEY vehicle in every market. When they are MyKey drivers know when their vehicle available for your vehicle, then they appear speed approaches the limits. Warnings Use the information display to create a in your information display, providing choices appear in your information display and a...
Page 65: Clearing All Mykeys
MyKey Programming or Changing CLEARING ALL MYKEYS CHECKING MYKEY SYSTEM Configurable Settings STATUS When you clear your MyKeys, you remove Use the information display to program or all restrictions and return all MyKeys to their You can find information about your change your optional MyKey settings.
Page 66: Using Mykey With Remote Start Systems
MyKey Number of Admin Keys USING MYKEY WITH REMOTE START SYSTEMS Indicates how many admin keys are programmed to your vehicle. Use this feature MyKey is not compatible with non to determine how many admin keys you have Ford-approved, aftermarket remote start for your vehicle, and detect if an additional systems.
Page 67 MyKey Condition Potential causes · There are no MyKeys programmed to the vehicle. See Creating a MyKey (page 61). For vehicles with keyless start: No MyKey restrictions are available · An admin transmitter is present when you started your vehicle. when starting the vehicle.
Page 68: Doors And Locks
Doors and Locks Remote Control Door Lock Indicator LOCKING AND UNLOCKING An LED on each door window trim illuminates You can use the remote control at any time. You can use the power door lock control or when you lock the door. It remains on for the remote control to lock and unlock your Unlocking the Doors (Two-Stage Unlock) up to 10 minutes after you switch the ignition...
Page 69 Doors and Locks Locking the Doors Make sure to close and latch the luggage compartment before driving your vehicle. An Press the button to lock all doors. unlatched luggage compartment may cause A tone sounds and the direction objects to fall out or block your view. E138623 indicators will flash.
Page 70 Doors and Locks Locking and Unlocking the Doors with Smart Unlocks for Intelligent Access At the Luggage Compartment the Key Blade Keys This feature helps to prevent you from locking your intelligent access key inside your vehicle’s passenger compartment or rear cargo area.
Page 71 Doors and Locks When you open one of the front doors and Autounlock Autolock is not configurable in all markets. lock your vehicle using the power door lock If the autolock settings are not available in Autounlock unlocks all the doors when: control, all doors will lock then unlock if: your information display, then the system is •...
Page 72 Doors and Locks The lamps will turn off if all the doors remain With the Remote Control Press the exterior release button to open the closed and: luggage compartment. Your vehicle must be Press twice within three seconds unlocked or have an intelligent access •...
Page 73 Doors and Locks From Outside Your Vehicle Opening and Closing the Power Decklid Note: Let the power system operate the decklid after pressing the control. Pushing Note: You can reverse the decklid or pulling the decklid may activate the movement. Press the instrument panel or obstacle detection feature and stop the decklid button again, or press the remote power operation.
Page 74: Keyless Entry
Doors and Locks Resetting the Power Decklid Note: If you enter your entry code too fast Note: The keypad will not operate a power on the keypad, the unlock function may not decklid. The decklid may not operate correctly and work.
Page 75 Doors and Locks • press 3·4 to save personal code 2 Note: Personal entry codes 4 and 5 will not • switching the ignition on recall memory positions. • press 5·6 to save personal code 3 • unlocking your vehicle using intelligent access.
Page 76: Interior Luggage Compartment Release
Doors and Locks To Release the Trunk 1. Remove the rubber covering (A) in the INTERIOR LUGGAGE cupholder. Place the first programmed COMPARTMENT RELEASE Enter the factory-set code or your personal key in the backup slot (B) at the bottom code, then press 5·6 within five seconds.
Page 77 Doors and Locks Adults should familiarize themselves with the The handle is located inside the luggage operation and location of the release handle. compartment either on the luggage compartment door (lid) or near the tail lamps. It is composed of a material that will glow for hours in darkness following brief exposure to ambient light.
Page 78: Security
Security SecuriLock The intelligent access key functions as a PASSIVE ANTI-THEFT SYSTEM programmed key that operates the driver The system helps prevent your vehicle from door lock and activates the intelligent access Note: The system is not compatible with starting unless you use a coded key with push button start system, as well as a non-Ford aftermarket remote start systems.
Page 79: Anti-Theft Alarm
Security You must have two previously programmed 6. Remove the intelligent access key. intelligent access keys inside your vehicle 7. Place the unprogrammed intelligent and the new unprogrammed intelligent access key in the backup slot and press access keys readily accessible. See an the push button ignition switch.
Page 80 Security Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle. Arming the Alarm The alarm is ready to arm when there is not a key in your vehicle. Electronically lock your vehicle to arm the alarm.
Page 81: Steering Wheel
Steering Wheel 2. Adjust the steering wheel to the desired Note: Make sure that you are sitting in the ADJUSTING THE STEERING WHEEL position. correct position. See Sitting in the Correct Position (page 139). WARNING Do not adjust the steering wheel when your vehicle is moving.
Page 82: Audio Control
Steering Wheel To adjust: Memory Feature • Tilt: press the top or bottom of the You can save and recall the steering column control. position with the memory function. See • Telescope: press the front or rear of the Memory Function (page 145). control.
Page 83: Voice Control
Steering Wheel Type 2 Press and hold the seek button to: CRUISE CONTROL • Tune the radio to the next station up or Type 1 down the frequency band. • Seek through a track. VOICE CONTROL (If Equipped) E222823 See Cruise Control (page 216). E145976 INFORMATION DISPLAY CONTROL E145980...
Page 84: Heated Steering Wheel
Steering Wheel HEATED STEERING WHEEL (If Equipped) See your SYNC information. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 85: Wipers And Washers
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS (If Equipped) Note: Fully defrost the windshield before you switch the windshield wipers on. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 316).
Page 86 Wipers and Washers Do not operate the windshield wipers on a During wet or winter driving conditions Keep the outside of the windshield clean. dry windshield. This may scratch the glass, where ice, snow or a salty road mist is The rain sensor is very sensitive and the damage the wiper blades or cause the wiper present, inconsistent or unexpected wiping...
Page 87: Windshield Washers
Wipers and Washers WINDSHIELD WASHERS E221745 Pull the lever toward you to operate the windshield washers. When you release the lever, wiping will continue for a short period of time. Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat.
Page 88: Lighting
Lighting Headlamp High Beam Headlamp Flasher LIGHTING CONTROL E222347 E222348 E142449 Push the lever away from you to switch the Slightly pull the lever toward you and release Off. high beam on. it to flash the headlamps. Parking lamps, instrument panel Push the lever away from you again or pull lamps, license plate lamps and tail the lever toward you to switch the high beam...
Page 89: Instrument Lighting Dimmer
Lighting The headlamps remain on for a period of Note: If you switch autolamps and time after you switch the ignition off. Use the autowipers on, the headlamps will information display controls to adjust the automatically turn on when the windshield period of time that the headlamps remain wipers continuously operate.
Page 90: Headlamp Exit Delay
Lighting Type 1 - Conventional (Non- 4. Select the autolamps. Configurable) Note: You must perform steps one through four within a 10 second period. Autolamps The daytime running lamps turn on when: and parking lamps turn on. 1. The ignition is switched to the on 5.
Page 91: Automatic High Beam Control
Lighting 3. The transmission is not in park (P) for Note: Typical road dust, dirt and water spots AUTOMATIC HIGH BEAM vehicles with automatic transmissions or will not affect the performance of the CONTROL (If Equipped) the parking brake is released for vehicles automatic high beam system.
Page 92: Adaptive Headlamps
Lighting The high beams will switch off if: When the automatic control has activated the high beams, pushing or pulling the stalk • the system detects the headlamps of an will provide a temporary override to low approaching vehicle or the tail lamps of beam.
Page 93: Direction Indicators
Lighting DIRECTION INDICATORS E142451 Note: There may be a delay of up to five seconds before the system will operate when E222351 the vehicle is first driven. • To operate the left-hand direction Note: The system is only active at speeds indicator, push the lever down until it above 3 mph (5 km/h).
Page 94: Welcome Lighting
WELCOME LIGHTING of each switch on the overhead console depends upon which roof, sunroof, and The Lincoln welcome mat projection lights window shade features are on your vehicle. are on the bottom of the exterior mirror Note: Press the door function switch to housings.
Page 95: Ambient Lighting
Lighting Rear Interior Lamp Type 2 Type 3 E182517 Left-hand side map lamp. Right-hand side map lamp. Press the button to switch the lamps on or off. E201073 E192153 AMBIENT LIGHTING (If Equipped) Map lamp switch. All lamps on switch. Adjust the ambient lighting using the Door function switch.
Page 96: Windows And Mirrors
Windows and Mirrors Note: You may hear a pulsing noise when Overriding the Bounce-Back Feature POWER WINDOWS just one of the windows is open. Lower the WARNING opposite window slightly to reduce this WARNINGS noise. When you override the bounce-back Do not leave children unattended in feature the window will not reverse if Press the switch to open the window.
Page 97: Global Opening And Closing
Windows and Mirrors Window Lock Note: You can enable or disable this feature To close the windows and moonroof, press in the information display or see an and hold the remote control lock button. authorized dealer. See General Information Release the button once movement starts. (page 108).
Page 98 Windows and Mirrors Fold-Away Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning the mirror to its original position. Auto-Folding Mirrors (If Equipped) The exterior mirrors automatically fold in toward the glass after you place the transmission into park (P), turn off the vehicle, E170431...
Page 99 You may hear a loud noise at a safe distance, signal that you intend to as you reset the power-folding mirrors. This Lincoln Welcome Mat change lanes. Glance over your shoulder to sound is normal. Repeat this process as...
Page 100: Interior Mirror
Windows and Mirrors The image of the approaching vehicle is You can adjust the interior mirror to your small and near the inboard edge of the main preference. Some mirrors also have a second mirror when it is at a distance. The image pivot point.
Page 101: Sun Visors
Windows and Mirrors Illuminated Vanity Mirror SUN VISORS E145986 The control is in the overhead console. The sun shade has a one-touch up and down feature. Press and release the control to E162197 move the sun shade. To stop motion, press E138666 the control a second time.
Page 102 Windows and Mirrors Opening and Closing the Moonroof WARNINGS Sunshade open. Press and release When closing the moonroof, you to open the sunshade. The should verify that it is free of sunshade opens automatically with obstructions and make sure that children and the moonroof.
Page 103 Windows and Mirrors To override this feature, press and hold the moonroof close control within two seconds after the roof comes to a stop following a bounce-back reversal or two successive reversals if equipped with a retractable panoramic roof. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 104: Instrument Cluster
Instrument Cluster GAUGES MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 105 Instrument Cluster Tachometer Information display Speedometer Fuel gauge Engine coolant temperature gauge Switch the ignition on. The fuel gauge will • It may take a short time for the needle to Information Display indicate approximately how much fuel is left reach full after leaving the gas station.
Page 106: Warning Lamps And Indicators
Instrument Cluster Variations: Engaged (green light): Illuminates when the WARNING LAMPS AND adaptive cruise control system is engaged. INDICATORS Note: The low fuel reminder can appear at Turns off when the speed control system is different fuel gauge positions depending on disengaged.
Page 107 Instrument Cluster Battery Door Ajar WARNING Driving your vehicle with the warning If it illuminates while driving, it Displays when the ignition is on lamp on is dangerous. A significant indicates a malfunction. Switch off and any door is not completely decrease in braking performance may occur.
Page 108 Instrument Cluster Engine Oil Heads Up Display Low Tire Pressure Warning (If Equipped) If it illuminates with the engine It will illuminate when your tire A red beam of lights will illuminate running or when you are driving, pressure is low. If the lamp remains on the windshield in certain E156133 this indicates a malfunction.
Page 109 Instrument Cluster Powertrain Fault Stability Control WARNING Under engine misfire conditions, Illuminates when a powertrain or It will flash when the system is excessive exhaust temperatures could an AWD fault has been detected. active. If it remains illuminated or E138639 damage the catalytic converter, the fuel Contact your authorized dealer as does not illuminate when you...
Page 110: Audible Warnings And Indicators
Instrument Cluster Parking Brake On Warning Chime AUDIBLE WARNINGS AND INDICATORS Sounds when you have left the parking brake on and drive your vehicle. If the warning Key in Ignition Warning Chime chime remains on after you have released the parking brake, have the system checked Sounds when you open the driver's door and by an authorized dealer immediately.
Page 111: Information Displays
Information Displays Information Display Controls • Press and hold the left arrow button at GENERAL INFORMATION any time to return to the main menu display (escape button). WARNING • Press the OK button to choose and Driving while distracted can result in confirm settings or messages.
Page 112 Information Displays Trip 1 & 2 Press and hold OK to reset the currently displayed trip information. Trip 1 & 2 All value screen (Trip odometer, Average fuel economy, Trip Timer) • Trip odometer — Shows your accumulated trip distance. •...
Page 113 Information Displays Driver Assist Use the up or down arrow buttons to choose between different driver assist choices. Driver Assist Traction Control Adaptive Steering Steering in "D" Sport or Normal Steering in "S" Sport or Normal Blindspot Cross Traffic Cruise Control Adaptive or Normal Driver Alert Driver Alert...
Page 114 Information Displays Driver Assist Front Park Aid Rear Park Aid Tire Pressure Note: Some items are optional and may not Settings appear. Use the up or down arrow buttons to choose between different driver setting choices. Note: Some MyKey items will only appear if a MyKey is set. Settings Vehicle Drive Control...
Page 115 Information Displays Settings Auto Highbeam Autolamp Delay Select time interval Daytime Lights Welcome Lighting Locks Autolock Autounlock Mislock Remote Unlock All doors or Driver door Switches Inhibit Mirror Autofold Neutral Towing Hold OK to Initialize Oil Life Remaining Life XXX% - Hold OK to Reset Power Decklid Enable Switch or Disable Switch Remote Start...
Page 116 Information Displays Settings System Windows Remote Wipers Courtesy Wipe Rain Sensing MyKey Create MyKey Hold OK to Create MyKey 911 Assist Always On or User Selectable Traction Control Always On or User Selectable Max Speed Choose desired speed or off Speed Minder Choose desired speed or off Volume Limiter...
Page 117: Information Messages
Information Displays Settings Tire Pressure psi, kPa or BAR Language Choose your applicable setting - Hold OK to Set Speedo in km/h Press the OK button to acknowledge and remove some messages from the information INFORMATION MESSAGES display. Other messages will be removed automatically after a short time.
Page 118 Information Displays Adaptive Cruise Control Message Action Adaptive Cruise Malfunction Displayed when a radar malfunction is preventing the ACC from engaging. See Using Adaptive Cruise Control (page 217). Adaptive Cruise Not Available Displayed when conditions exist such that the adaptive cruise cannot function properly. See Using Adaptive Cruise Control (page 217).
Page 119 Information Displays Adaptive Headlamps Message Action Check Headlamp System See Manual Displays when a fault with the system has occurred. Contact an authorized dealer as soon as possible. AdvanceTrac Message Action Service AdvanceTrac Displays when the system detects a malfunction due to a blocked sensor. AdvanceTrac Off On Displayed when the traction control has been disabled or enabled by the driver.
Page 120 Information Displays Alarm Message Action Vehicle Alarm To Stop Alarm, Start Vehicle. Displays when the alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm (page 76). Automatic Engine Shutdown Message Action Engine Shuts Off In {seconds to shut off:#0} Displays when the engine is getting ready to shut off.
Page 121 Information Displays Message Action AWD Temporarily Disabled Displayed when the AWD system has been temporarily disabled to protect itself from overheating. AWD OFF Displayed when the AWD system has been automatically disabled to protect itself. This is caused by operating the vehicle with the compact spare tire installed or if the system is overheating. AWD Restored The AWD system will resume normal function and clear this message after driving a short distance with the road tire re-installed or after the system is allowed to cool.
Page 122 Information Displays Battery and Charging System Message Action Check Charging System Displayed when the charging system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Low Battery Features Temporarily Turned Displayed when the battery management system detects an extended low-voltage condition.
Page 123 Information Displays Blind Spot Information and Cross Traffic Alert System Message Action Blindspot System Fault Displayed when a fault with the system has occurred. Contact your authorized dealer as soon as possible. Blindspot Not Available Sensor Blocked Displayed when the system sensors are blocked. Contact your authorized dealer as soon as See Manual possible.
Page 124 Information Displays Message Action Switches Inhibited Security Mode Displays when the door switches have been disabled. Child Lock Malfunction Service Required Displayed when there is a system malfunction with the child locks. Contact your authorized dealer as soon as possible. Factory Keypad Code {X X X X X} Displays the factory keypad code after the keypad has been reset.
Page 125 Information Displays Hill Start Assist Message Action Hill Start Assist Not Available Displays when hill start assist is not available. Contact your authorized dealer. See Auto Hold (page 192). Keys and Intelligent Access Message Action To START Press Brake Displayed as a reminder to press the brake while starting the vehicle. No Key Detected Displayed if the key is not detected by the system.
Page 126 Information Displays Message Action Max Number of Keys Learned Displayed during spare key programming when the maximum number of keys have been programmed. Not Enough Keys Learned Displayed during spare key programming when not enough keys have been programmed. Key Battery Low Replace Soon Displays when the key battery is low.
Page 127 Information Displays Maintenance Message Action Low Engine Oil Pressure Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible.
Page 128 Information Displays MyKey Message Action MyKey not Created Displayed during key programming when MyKey cannot be programmed. MyKey Active Drive Safely Displays when MyKey is active. Speed Limited to XX MPH/km/h Displays when starting the vehicle and MyKey is in use and the MyKey speed limit is on. Near Vehicle Top Speed Displays when a MyKey is in use and the MyKey speed limit is on and the vehicle speed is approaching 80 mph (130 km/h).
Page 129 Information Displays Park Aid Message Action Check Front Park Aid Displays when the system has detected a condition that requires service. Contact your authorized dealer. See Rear Parking Aid (page 201). Check Rear Park Aid Displays when the system has detected a condition that requires service. Contact your authorized dealer.
Page 130 Information Displays Message Action Park Brake Not Released The electric parking brake is not fully released. Park Brake Maintenance Mode The electric parking brake system has been put into a special mode that is used to allow service of the rear brakes. Contact an authorized dealer. Park Brake Limited Function Service The electric park brake system has detected a condition that requires service.
Page 131 Information Displays Pre-Collision Assist Message Action Pre-Collision Assist Malfunction Displayed when there is a system malfunction with the collision warning system. The system will be disabled. Contact an authorized dealer as soon as possible. Pre-Collision Assist Not Available Sensor Displayed when the collision warning system radar is blocked because of poor radar visibility Blocked due to bad weather, ice, mud or water in front of the radar.
Page 132 Information Displays Seats Message Action Memory Recall Not Permitted While Driving Displays as a reminder that memory seats are not available while driving. Memory {0} Saved Displays to show where your memory setting has been saved. Starting System Message Action To START Press Brake Displays when starting the vehicle as a reminder to apply the brake.
Page 133 Information Displays Tire Pressure Monitoring System Message Action Tire Pressure Low Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 355). Tire Pressure Monitor Fault Displays when the tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer.
Page 134 Information Displays Transmission Message Action Transmission Malfunction Service Now See your authorized dealer. Transmission Overheating Stop Safely The transmission is overheating and needs to cool. Stop in a safe place as soon as it’s possible. Transmission Over Temperature Stop The transmission has overheated and needs to cool. Stop in a safe place as soon as it’s possible. Safely Transmission Service Required See your authorized dealer.
Page 135 Information Displays Message Action Invalid Gear Selection Displays when an invalid gear has been selected. Press Brake Pedal Displays when the brake pedal needs to be depressed. Depress Brake to Shift from Park Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
Page 136 Information Displays Message Action SHIFT SYS FAULT Drive Unavailable Select See your authorized dealer. S for Drive Service Required SHIFT SYS FAULT Neutral Unavailable See your authorized dealer. Service Required SHIFT SYS FAULT Sport Unavailable See your authorized dealer. Service Required Neutral Tow Engaged Turn Ignition Off for Displays when neutral tow is active and the ignition needs to be turned off.
Page 137: Automatic Climate Control
Climate Control Note: You can switch temperature units AUTOMATIC CLIMATE CONTROL between Fahrenheit and Celsius. See your SYNC information. E223474 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 138: Climate Control
Climate Control Power: Press to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle. Driver temperature control: Adjust the temperature setting on the driver side. MAX defrost: Press to switch on defrost. Outside air flows through the windshield vents, air conditioning automatically turns on, and fan automatically adjusts to the highest speed.
Page 139: Hints On Controlling The Interior Climate
Climate Control DUAL: Press to switch on temperature control for the passenger side of the vehicle. When dual zone is off, passenger temperature settings remain the same as the driver settings. Heated rear window: Press to switch the heated rear window on and off. See Heated Windows and Mirrors (page 137). Note: To improve the time to reach a Automatic Fan Settings HINTS ON CONTROLLING THE...
Page 140: Heated Windows And Mirrors
Climate Control Heated Rear Window Note: If you select AUTO during hot outside 2. Adjust the temperature function to the temperatures and when the inside of the desired setting. Use 72°F (22°C) as a Press the button to clear the vehicle is hot, the system automatically uses starting point, then adjust the setting as heated rear window of thin ice and...
Page 141: Cabin Air Filter
Climate Control Heated Wiper Park Replace the filter at regular intervals. See Note: Passenger heated and cooled seats (If Equipped) Scheduled Maintenance (page 498). only remain on during remote start if they When you switch the heated rear window were on when you switched the vehicle off For additional cabin air filter information, or on, the heated wiper park automatically turns (if equipped).
Page 142: Sitting In The Correct Position
Seats • Keep sufficient distance between SITTING IN THE CORRECT yourself and the steering wheel. We POSITION recommend a minimum of 10 in (25 cm) between your breastbone and the airbag WARNINGS cover. Sitting improperly, out of position or • Hold the steering wheel with your arms with the seatback reclined too far can slightly bent.
Page 143 Seats Front seat head restraint Rear center head restraint WARNINGS The adjustable head restraint is a safety device. Whenever possible, it should be installed and properly adjusted when the seat is occupied. Failure to adjust the head restraint properly could reduce its effectiveness during certain impacts.
Page 144: Power Seats
Seats Tilting Head Restraints Lowering the Head Restraint 1. Adjust the seatback to an upright driving or riding position. 1. Press and hold button C. The front head restraints have a tilting 2. Pivot the head restraint forward toward feature for extra comfort. To tilt the head 2.
Page 145 Seats E144632 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 146 Seats Power Lumbar Four-Way Power Lumbar Multi-Contour Front Seats With Active (If Equipped) Motion (If Equipped) Note: The massage system will turn off after 20 minutes. Note: The engine must be running or the vehicle must be in accessory mode to activate the seats.
Page 147 Seats Massage mode Lumbar and bolster mode Back massage intensity adjustment Upper lumbar Lumbar decrease Massage intensity decrease and off Cushion massage intensity adjustment Lower lumbar Massage intensity increase Lumbar increase On and off The massage feature will default to an alternating massage mode with back massage intensity adjustment. The lumbar and bolster feature will default to the middle lumbar mode.
Page 148: Memory Function
Seats Note: A preset memory position can only be MEMORY FUNCTION (If Equipped) recalled when the ignition is off, or when the transmission is in park (P) or neutral (N) if the WARNINGS ignition is on and the vehicle is not moving. Before activating the seat memory, You can also recall a preset memory position make sure that the area immediately...
Page 149: Rear Seats
Seats Linking a PreSet Position to your Easy Entry and Exit Feature Remote Control or Intelligent Access If you enable the easy entry and exit feature, Key Fob it automatically moves the driver seat Your vehicle can save the preset memory position rearward up to two inches (five positions for up to two remote controls or centimeters) when you switch the ignition...
Page 150: Heated Seats
Seats When raising the seat back(s), make sure you Do not do the following: hear the seat latch into place. • Place heavy objects on the seat. • Operate the heated seat if water or any HEATED SEATS other liquid spills on the seat. Allow the seat to dry thoroughly.
Page 151: Climate Controlled Seats
Seats Rear Seats Do not do the following: The heated seat module resets at every ignition run cycle. While the ignition is on, • Place heavy objects on the seat. WARNING press the high or low heated seat switch to •...
Page 152 Seats Do not do the following: WARNING • Place heavy objects on the seat. People who are unable to feel pain to • Operate the heated seat if water or any their skin because of advanced age, other liquid spills on the seat. Allow the chronic illness, diabetes, spinal cord injury, seat to dry thoroughly.
Page 153: Rear Seat Armrest
Seats REAR SEAT ARMREST E144635 Fold the armrest down to use the armrest and cupholder. To open the storage lid, pull up on the latch located between the cupholders. Armrest pass-through Note: Do not exceed 80 pounds (36 kilograms) of weight on the pass-through E152622 door.
Page 154: Universal Garage Door Opener
Universal Garage Door Opener HomeLink Wireless Control System Note: We recommend that upon the sale or The system includes two primary features, a lease termination of your vehicle, you erase garage door opener and a platform for WARNINGS the programmed function buttons for security remote activation of devices within the home.
Page 155 Universal Garage Door Opener Note: You may need to use a different Programming Your Garage Door Opener method if you live in Canada or have Motor difficulties programming your gate operator Note: You may need a ladder to reach the or garage door opener.
Page 156 Universal Garage Door Opener Note: If programming a garage door opener or gate operator, it is advised to unplug the device during the “cycling” process to prevent possible overheating. 1. Press and hold the HomeLink button while you press and release, every two seconds, your hand-held transmitter until the HomeLink indicator light changes E142658...
Page 157 Universal Garage Door Opener 2. The indicator light will begin to flash after 4. Press and hold both the programmed 20 seconds. Without releasing the Genie button on the hand-held button, follow Step 1 in the Programming transmitter and the button you want to section.
Page 158 Universal Garage Door Opener Programming HomeLink to the Genie 4. Press and release the Genie Intellicode FCC and RSS-210 Industry Canada Intellicode Garage Door Opener Motor 2 hand-held transmitter’s previously Compliance programmed button. Both indicator lights Note: You may need a ladder to access the This device complies with Part 15 of the FCC on the garage door opener motor unit garage door opener motor.
Page 159: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point 110 Volt AC Power Point Note: Always keep the power point caps (If Equipped) closed when not in use. WARNINGS WARNING Do not insert objects other than an accessory Do not plug optional electrical plug into the power point.
Page 160 Auxiliary Power Points The power outlet temporarily turns off power when in fault mode if the device exceeds the 150 watt limit. Unplug your device and switch the ignition off. Switch the ignition back on, but do not plug your device back in.
Page 161: Storage Compartments
Storage Compartments CENTER CONSOLE OVERHEAD CONSOLE Storage compartment with auxiliary power point and USB port. Stow items in the cup holder carefully as Heated rear seats. items may become loose during hard braking, acceleration or crashes, including 110 volt AC power point, auxiliary hot drinks which may spill.
Page 162: Starting And Stopping The Engine
Starting and Stopping the Engine Ignition Modes If you disconnect the battery, your vehicle GENERAL INFORMATION may exhibit some unusual driving characteristics for approximately 5 miles (8 WARNINGS kilometers) after you reconnect it. This is Extended idling at high engine speeds because the engine management system can produce very high temperatures must realign itself with the engine.
Page 163: Starting A Gasoline Engine
Starting and Stopping the Engine The keyless starting system has three STARTING A GASOLINE ENGINE modes: When you start the engine, the idle speed • Off: Turns the ignition off. increases, this helps to warm up the engine. • Without applying the brake pedal, If the engine idle speed does not slow down press and release the button once automatically, have your vehicle checked by...
Page 164 Starting and Stopping the Engine Within 20 seconds of switching the engine Note: You can crank the engine for a total you do not intervene within 30 seconds, the off, press the brake pedal and press the of 60 seconds (without the engine starting) engine shuts down.
Page 165 Starting and Stopping the Engine • You can reset the timer by interacting Note: If the engine is idling for 30 minutes, 4. Apply the parking brake. with your vehicle (such as pressing the the ignition and engine automatically shut Guarding Against Exhaust Fumes brake pedal or accelerator pedal).
Page 166: Engine Block Heater
Starting and Stopping the Engine We recommend that you do the following for • Check for heat anywhere in the electrical ENGINE BLOCK HEATER (If Equipped) a safe and correct operation: hookup once the system has been operating for approximately 30 minutes. •...
Page 167: Fuel And Refueling
Fuel and Refueling • Avoid inhaling fuel vapors. Inhaling too SAFETY PRECAUTIONS WARNINGS much fuel vapor of any kind can lead to When refueling always shut the engine eye and respiratory tract irritation. In WARNINGS off and never allow sparks or open severe cases, excessive or prolonged flames near the fuel tank filler valve.
Page 168: Fuel Quality
Fuel and Refueling • Fuels can also be harmful if absorbed Note: Use of any fuel other than those FUEL QUALITY through the skin. If fuel is splashed on recommended can impair the emission the skin, clothing or both, promptly control system and cause a loss of vehicle Choosing the Right Fuel remove contaminated clothing and wash...
Page 169: Running Out Of Fuel
Fuel and Refueling Refilling With a Portable Fuel Container Do not be concerned if the engine • You may need to cycle the ignition from sometimes knocks lightly. However, if the off to on several times after refueling to WARNINGS engine knocks heavily while using fuel with allow the fuel system to pump the fuel the recommended octane rating, contact an...
Page 170: Refueling
Fuel and Refueling 4. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel. REFUELING WARNINGS When refueling always shut the engine off and never allow sparks or open E157279 flames near the fuel tank filler valve.
Page 171 Fuel and Refueling WARNINGS Left-hand side. Pull the rear of the Do not overfill the fuel tank. The fuel tank filler door to open it. pressure in an overfilled tank may Right-hand side. Pull the rear of the cause leakage and lead to fuel spray and fuel tank filler door to open it.
Page 172 Fuel and Refueling Note: When you insert the correct size fuel Note: Do not attempt to start the engine if pump nozzle a spring loaded inhibitor will you have filled the fuel tank with incorrect open. fuel. Incorrect fuel use can cause damage not covered by the vehicle Warranty.
Page 173: Fuel Consumption
Fuel and Refueling Filling the Fuel Tank 5. Insert a fuel pump nozzle or the fuel filler 2. Each time you fill the fuel tank, record the funnel provided with your vehicle in to amount of fuel added. For consistent results when refueling: the fuel tank filler pipe opening.
Page 174: Emission Control System
Fuel and Refueling Conditions • Do not turn off the ignition while your EMISSION CONTROL SYSTEM vehicle is moving, especially at high • Heavily loading your vehicle reduces fuel speeds. WARNINGS economy. • Have the items listed in scheduled Do not park, idle or drive your vehicle •...
Page 175: Mkz (Cc9) Canada/United States Of America, Enusa, Edition Date: 201602, Second Printing
Fuel and Refueling On-Board Diagnostics (OBD-II) An improperly operating or damaged exhaust You can correct these temporary system may allow exhaust to enter the malfunctions by filling the fuel tank with good Your vehicle has a computer known as the vehicle.
Page 176: Mkz (Cc9) Canada/United States Of America, Enusa, Edition Date: 201602, Second Printing
Fuel and Refueling Readiness for Inspection and If the vehicle’s engine or transmission has 2. Allow your vehicle to sit for at least eight Maintenance (I/M) Testing just been serviced, or the battery has hours with the ignition off. Then, start the recently run down or been replaced, the vehicle and complete the above driving Some state and provincial and local...
Page 177: Transmission
Transmission Every time a gear is selected, the selected AUTOMATIC TRANSMISSION button will light up. WARNINGS Understanding the Positions of your Always set the parking brake fully and Electronic Transmission make sure you shift the gearshift lever Note: Always come to a complete stop to park (P).
Page 178 Transmission Automatic Return to Park Note: If you attempt to leave your vehicle Note: This feature may not work properly if while it is in gear, the vehicle will the door ajar switch is malfunctioning. If your Note: This feature will not operate when your automatically shift into park (P).
Page 179 Transmission 2. A message will appear in your Drive (D) Paddle Shifters information display screen prompting you With your vehicle in drive (D), the paddle The normal driving position for the best fuel to press the neutral (N) button. shifters provide temporary manual control. economy.
Page 180 Transmission Upshifts when accelerating (recommended for best fuel economy) Gear Upshift mph (km/h) From 15 mph (24 km/h) 25 mph (40 km/h) 40 mph (64 km/h) 45 mph (72 km/h) 50 mph (80 km/h) WARNINGS Brake-Shift Interlock Override The instrument cluster will display your currently selected gear.
Page 181 Transmission Note: This feature will only function if your 6. Your vehicle will remain in Stay in Neutral 12-volt battery has power. If vehicle battery mode for wrecker towing purposes or voltage is not sufficient, an external 12-volt can be shifted to the desired gear and power source (for example, jumper cables, driven (if possible).
Page 182 Transmission Note: Do not rock your vehicle for more than a minute or damage to your transmission and tires may occur, or your engine may overheat. Note: If your vehicle is equipped with AdvanceTrac with Roll Stability Control, it may be beneficial to disengage the AdvanceTrac with Roll Stability Control system while attempting to rock the vehicle.
Page 183: All-Wheel Drive
All-Wheel Drive (If Equipped) Note: Your AWD vehicle is not intended for Note: The AWD OFF message may also USING ALL-WHEEL DRIVE (If Equipped) off-road use. The AWD feature gives your appear in the information display if the AWD vehicle some limited off-road capabilities in system overheats and defaults to front-wheel All-Wheel Drive (AWD) uses all four wheels which driving surfaces are relatively level,...
Page 184 All-Wheel Drive (If Equipped) All-Wheel Drive Messages AWD Messages Action / Description AWD OFF Displays when the system automatically disables to protect itself. This may be caused by operating the vehicle with the compact tire installed, if the system is overheating or if there is an issue with another vehicle system preventing AWD operation.
Page 185 All-Wheel Drive (If Equipped) Operating AWD Vehicles With Spare Driving In Special Conditions With All- A spare tire of a different size other than the or Mismatched Tires tire provided should never be used. The Wheel Drive (AWD) AWD system may disable automatically and AWD vehicles are equipped for driving on WARNING enter front-wheel drive only mode to protect...
Page 186 All-Wheel Drive (If Equipped) If Your Vehicle Goes Off the Edge of the If Your Vehicle Gets Stuck If your vehicle gets stuck in mud or snow it Pavement may be rocked out by shifting between WARNINGS forward and reverse gears, stopping •...
Page 187 All-Wheel Drive (If Equipped) acceleration or braking which could result When driving over sand, try to keep all four Under severe operating conditions, the A/C in an increased risk of loss of vehicle wheels on the most solid area of the trail. may cycle on and off to protect overheating control, vehicle rollover and/or personal Avoid reducing the tire pressures but shift...
Page 188 All-Wheel Drive (If Equipped) Driving on Hilly or Sloping Terrain Once through water, always try the brakes. Apply just enough power to the wheels to Wet brakes do not stop the vehicle as climb the hill. Too much power will cause the Note: Avoid driving crosswise or turning on effectively as dry brakes.
Page 189 All-Wheel Drive (If Equipped) Your vehicle has anti-lock brakes, therefore Note: Excessive tire slippage can cause apply the brakes steadily. Do not “pump” the driveline damage. brakes. AWD vehicles have advantages over two-wheel drive (2WD) vehicles in snow and Driving on Snow and Ice ice but can skid like any other vehicle.
Page 190 All-Wheel Drive (If Equipped) Maintenance and Modifications Direction of travel. The suspension and steering systems on Steering wheel rotation. your vehicle have been designed and tested to provide predictable performance whether Avoid sudden applications of power and loaded or empty and durable load carrying quick changes of direction on snow and ice.
Page 191 All-Wheel Drive (If Equipped) Failure to maintain your vehicle properly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to off-highway usage.
Page 192: Brakes
Brakes Anti-lock Brake System Wet brakes result in reduced braking GENERAL INFORMATION efficiency. Gently press the brake pedal a This system helps you maintain steering few times when driving from a car wash or Note: Occasional brake noise is normal. If a control during emergency stops by keeping standing water to dry the brakes.
Page 193: Electric Parking Brake
Brakes The anti-lock braking system will not The electric parking brake replaces the eliminate the risks when: conventional handbrake. The operating switch is on the instrument panel to the left • You drive too closely to the vehicle in of the steering wheel. front of you.
Page 194 Brakes Applying the electric parking brake If you apply the electric parking brake when Manual release when the vehicle is moving your vehicle is moving, the brake system WARNING warning lamp illuminates and a warning tone WARNINGS sounds. See Information Displays (page The brake system warning lamp will 108).
Page 195: Auto Hold
Brakes To prevent this from happening, do the Note: The electric parking brake drive away WARNINGS following: release makes starting on a hill easier. This You must remain in your vehicle when feature releases the parking brake 1. Pull the switch and hold it in this position. the system turns on.
Page 196 Brakes Note: In case of a malfunction in the system Note: Auto Hold turns off every time you while Auto Hold actively holds the vehicle power down your vehicle. (for example, low power supply), a message When Auto Hold is off, your vehicle behaves appears in the information display.
Page 197 Brakes Using Auto Hold 1. Bring your vehicle to a stop by pressing the brake pedal. After coming to a stop, the green Auto Hold (ACTIVE) indicator lamp illuminates in the information display. 2. Release the brake pedal. The Auto Hold (ACTIVE) indicator light remains illuminated in the information display and Auto Hold will hold your vehicle at a stop.
Page 198: Traction Control
Traction Control Switching the System Off PRINCIPLE OF OPERATION USING TRACTION CONTROL When you switch the system off or on, a The traction control system helps avoid drive WARNING message appears in the information display wheel spin and loss of traction. showing system status.
Page 199 Traction Control • Temporarily illuminates on engine start-up. • Flashes when a driving condition activates either of the systems. • Illuminates if a problem occurs in either of the systems. The stability and traction control off light temporarily illuminates on E130458 engine start-up and stays on when you switch the traction control system off.
Page 200: Stability Control
Stability Control • The stability and traction control light PRINCIPLE OF OPERATION WARNINGS illuminates steadily. Remember that even advanced • The stability control and traction control WARNINGS technology cannot defy the laws of systems do not enhance your vehicle's physics. It’s always possible to lose control Vehicle modifications involving braking ability to maintain traction of the wheels.
Page 201: Using Stability Control
Stability Control Electronic Stability Control USING STABILITY CONTROL The system enhances your vehicle’s ability The system automatically turns on each time to prevent skids or lateral slides by applying you switch the ignition on. brakes to one or more of the wheels individually and, if necessary, reducing The electronic stability control portion of the engine power.
Page 202 Stability Control Stability Control and Traction Control Features Button Functions Mode Stability Control Off Electronic Stability Traction Control Collision Warning Light Control System with Brake Support Default at start-up Stability and traction On during bulb check Enabled Enabled Enabled control fully enabled Button pressed Traction control off Enabled...
Page 203: Parking Aids
Parking Aids Note: If your vehicle sustains damage You can turn the system on or off PRINCIPLE OF OPERATION leaving the sensors misaligned, this will by pressing the parking aid button. E139213 cause inaccurate measurements or false If your vehicle does not have a WARNINGS alerts.
Page 204: Rear Parking Aid
Parking Aids Obstacle Distance Indicator Coverage area of up to 6 ft (1.8 m) from the REAR PARKING AID (If Equipped) rear bumper. There may be decreased The system provides obstacle distance coverage area at the outer corners of the The rear sensors are only active when the indication through the information display.
Page 205 Parking Aids You can switch the system off through the If the transmission is in drive (D) or any other information display menu or from the pop-up forward gear (for example, low (L), sport (S) message that appears once you shift the or any forward gear in a manual transmission into reverse (R).
Page 206: Side Sensing System
Parking Aids When the system detects an object close to The system provides obstacle distance SIDE SENSING SYSTEM (If Equipped) the side of your vehicle, an audible warning indication through the information display. sounds. As the object comes closer to the The side sensing system uses the front and As the distance to the obstacle decreases, side of your vehicle, the rate of the audible...
Page 207: Active Park Assist
Parking Aids (30 cm), or when obstacles are detected The side sensing system may not be WARNINGS within 12–24 in (30–60 cm) and are inside available until you have driven approximately The sensors may not detect objects in the driving path of your vehicle. When you the length of your vehicle in order for the heavy rain or other conditions that stop your vehicle the audible warning stops...
Page 208 Parking Aids If you are uncomfortable with the proximity • The edge of the neighboring parked • A foreign object damages or obstructs to any vehicle or object, you may choose to vehicle is high off the ground (for the front or rear bumper or side sensors. override the system by grabbing the steering example, a bus, tow truck or flatbed •...
Page 209 Parking Aids E130107 Note: You can also activate the Active Park Note: You must observe that the selected Automatic Steering into Parking Space Assist system after you have already driven space remains clear of obstructions at all Note: If your vehicle speed exceeds partially or completely past a parking space.
Page 210 Parking Aids E130108 Note: If you do not make a selection the Using Active Park Assist - Perpendicular When you think your vehicle is properly system will default to the passenger's side. Parking parked, or you hear a solid tone from the parking aid (accompanied by a display Press the active park assist button message and a chime), bring your vehicle to...
Page 211 Parking Aids E186193 Note: The system always offers the last Automatic Steering into Parking Space When the system finds a suitable space, it detected parking space (for example, if your displays a message and a tone sounds. Stop Note: If your vehicle speed exceeds 6 mph vehicle detects multiple spaces while you your vehicle and follow the instructions on (10 km/h) or the maneuver is interrupted...
Page 212 Parking Aids When you think your vehicle is properly Using Active Park Assist - Parallel Park Out parked, or you hear a solid tone from the Assist parking aid (accompanied by a display While your vehicle is at rest in a message and a chime), bring your vehicle to parallel parking space, press the a complete stop.
Page 213 Parking Aids The system determines the clearance to the Note: This system is not intended to assist • Driving above approximately 22 mph front and rear of your vehicle and in exiting perpendicular parking spaces, (35 km/h) for 30 seconds during an active automatically steers your vehicle out of a damages to your vehicle may occur.
Page 214 Parking Aids The system does not offer a particular space The sensors may be covered (for example, snow, ice or dirt buildup). Covered sensors can affect the system's functionality. There is not enough room in the parking space for your vehicle to safely park. There is not enough space for the parking maneuver on the opposite side of the parking space.
Page 215: Rear View Camera
Parking Aids The system does not position the vehicle where I want in the space A parked vehicle has a high attachment (salt sprayer, snowplow or moving truck bed). The parking space length or position of parked objects changed after your vehicle passed. The temperature around your vehicle changes quickly (driving from a heated garage into the cold, or after leaving a car wash).
Page 216 Parking Aids Using the Rear View Camera System Note: When towing, the camera only sees Guidelines and the Centerline what you are towing behind your vehicle. Note: Active guidelines and fixed guidelines The rear view camera system displays what This might not provide adequate coverage are only available when the transmission is is behind your vehicle when you place the and you might not see some objects.
Page 217 Parking Aids Enhanced Park Aids Fixed guideline: Yellow zone Note: The reverse sensing system is not Fixed guideline: Red zone effective at speeds above 3 mph (5 km/h) Rear bumper and may not detect certain angular or moving objects. Active guidelines are only shown with fixed guidelines.
Page 218 Parking Aids Note: Only the centerline shows when you enable manual zoom. This allows you to get a closer view of an object behind your vehicle. The zoomed image keeps the bumper in the image to provide a reference. The zoom is only active while the transmission is in reverse (R).
Page 219: Cruise Control
Cruise Control 4. The indicator changes color in the PRINCIPLE OF OPERATION information display. Cruise control lets you maintain a set speed Changing the Set Speed without keeping your foot on the accelerator pedal. You can use cruise control when your Note: If you accelerate by pressing the vehicle speed is greater than 20 mph accelerator pedal, the set speed will not...
Page 220: Using Adaptive Cruise Control
Cruise Control Canceling the Set Speed WARNINGS WARNINGS Adaptive cruise control does not detect Do not use the system in poor visibility, Press CNCL or tap the brake pedal. You will stationary or slow moving vehicles for example fog, heavy rain, spray or not erase the set speed.
Page 221 Cruise Control The indicator appears in the information display. E144529 E164805 4. A vehicle graphic illuminates if there is a vehicle detected in front of you. E164805 Note: When adaptive cruise control is active, The current gap setting and set speed also the speedometer may vary slightly from the appear in the information display.
Page 222 Cruise Control Following a Vehicle Following a Vehicle to a Complete Stop When you are following a vehicle and you switch on your left directional indicator, If your vehicle follows a vehicle to a complete WARNINGS adaptive cruise control may provide a small stop and remains stationary for less than temporary acceleration to help you pass.
Page 223 Cruise Control The selected gap appears in the information Gap decrease. display as shown by the bars in the graphic. Gap increase. Four gap distance settings are available. E222822 E164805 Adaptive cruise control, distance between vehicle settings Set speed Graphic display, bars indic- Time gap, seconds Distance gap Dynamic behavior...
Page 224 Cruise Control Overriding the System Changing the Set Speed The system may apply the brakes to slow the vehicle to the new set speed. The set • Press and release RES+ or SET-. When WARNING speed displays continuously in the you select km/h as the display information display when the system is Whenever the driver presses the...
Page 225 Cruise Control Note: If the engine speed drops too low, the Select a lower gear during prolonged The radar sensor has a limited field of vision. information display indicates low engine downhill driving on steep slopes, such as It may not detect vehicles at all or detect a speed.
Page 226 Cruise Control System Not Available Detection issues can occur: When driving on a different line Conditions that can cause the system to than the vehicle in front. deactivate or prevent the system from activating when requested include: With vehicles that edge into your •...
Page 227 Cruise Control A message appears if something obstructs a vehicle ahead and does not function when The following table lists possible causes and the sensor's radar signals. The sensor is something obstructs the radar signal. actions for this message displaying. located behind a cover near the driver side Note: You cannot see the sensor, it is behind of the lower grille.
Page 228 Cruise Control Due to the nature of radar technology, it is possible to get a blockage warning with no actual block. This happens, for example, when driving in sparse rural or desert environments. A false blocked condition either self clears or clears after a you restart your vehicle.
Page 229: Driving Aids
Driving Aids The system automatically monitors your The warning system is in two stages. At first DRIVER ALERT (If Equipped) driving behavior using various inputs the system issues a temporary warning that including the front camera sensor. you need to take a rest. This message will WARNING only appear for a short time.
Page 230: Lane Keeping System
Driving Aids The current assessment of your alertness is Note: If the camera sensor cannot track the WARNINGS within a typical range. road lane markings or if your vehicle speed At all times, you are responsible for drops below approximately 40 mph controlling your vehicle, supervising (64 km/h), the alertness level will change to the system and intervening, if required.
Page 231 Driving Aids Switching the System On and Off Note: The system works above 40 mph (64 km/h). Note: The system on or off setting is stored Note: The system works as long as the until it is manually changed, unless a MyKey camera can detect one lane marking.
Page 232 Driving Aids Aid only – Provides an assistance steering Intensity: This setting affects the intensity of When you switch on the system, an overhead torque input toward the lane center when the steering wheel vibration used for the alert graphic of a vehicle with lane markings will the system detects an unintended lane and alert + aid modes.
Page 233 Driving Aids • The road has no or poor lane markings See Troubleshooting for additional Red: Indicates that the system is providing in the camera field-of-view. information. or has just provided a lane keeping alert warning. • The camera is obscured or unable to Green: Indicates that the system is available detect the lane markings due to or ready to provide a warning or intervention,...
Page 234 Driving Aids Why is the feature not available (line markings are gray) when I can see the lane markings on the road? Sudden offset in lane markings ABS or AdvanceTrac activation Camera blockage due to dirt, grime, fog, frost or water on the windshield Driving too close to the vehicle in front of you Transitioning between no lane markings to lane markings or vice versa Standing water on the road...
Page 235: Blind Spot Information System
Driving Aids Why does the vehicle not come back toward the middle of the lane, as expected, in the Aid or Aid + Alert mode? High cross winds Large road crown Rough roads, grooves, shoulder drop-offs Heavy uneven loading of the vehicle or improper tire inflation pressure If the tires have been exchanged (including snow tires), or the suspension has been modified The Blind Spot Information System is designed to aid you in detecting vehicles...
Page 236 Driving Aids Note: When a vehicle passes quickly through System Lights and Messages Note: The alert indicator flashes in case of the blind spot zone, typically fewer than two an alert and the turn signal is set to that side seconds, the system does not trigger.
Page 237 Driving Aids System Errors The system uses radar sensors that are A "blocked" condition can be cleared in two located behind the bumper fascia on each ways: If the system senses a problem with the left side of your vehicle. Any dirt, mud and snow •...
Page 238: Cross Traffic Alert
Driving Aids Cross Traffic Alert is designed to warn you Note: Cross Traffic Alert only functions while CROSS TRAFFIC ALERT of vehicles approaching from the sides when your transmission is in reverse (R). the transmission is in reverse (R). WARNING Cross Traffic Alert is designed to detect vehicles that approach with a speed up to Using the System...
Page 239 Driving Aids E142440 In this first example, the left sensor is only partially obstructed; zone coverage to the right is nearly maximized. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 240 Driving Aids E142441 Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 241 Driving Aids System Lights, Messages and Audible The following are other situations that may Alerts limit the Cross Traffic Alert performance: • Adjacently parked vehicles or objects obstructing the sensors. • Approaching vehicles passing at speeds greater than 37 mph (60 km/h). •...
Page 242: Steering
Driving Aids There may be certain instances when there You can also have Cross Traffic Alert WARNINGS is a false alert by the Cross Traffic Alert switched off permanently at an authorized If the system detects an error, you may system that illuminates the alert indicator dealer.
Page 243: Pre-Collision Assist
Driving Aids Steering Tips PRE-COLLISION ASSIST WARNINGS The system may fail or operate with If the steering wanders or pulls, check for: WARNINGS reduced function during cold and • Correct tire pressures. severe weather conditions. Snow, ice, rain, At all times, you are responsible for •...
Page 244 Driving Aids Using the Pre-Collision Assist System Active Braking: Active braking may activate if the system determines that a collision is The Pre-Collision Assist system is active at imminent. The system may help the driver speeds above approximately 3 mph (5 km/h) reduce impact damage or avoid the crash and pedestrian detection is active at speeds completely.
Page 245 Driving Aids Note: Active braking automatically turns on Blocked Sensors If a message regarding a blocked sensor or every time you switch the ignition on. camera appears in the information display, the radar signals or camera images are obstructed. The radar sensor is located behind a fascia cover near the driver side of the lower grille.
Page 246 Driving Aids Cause Action The surface of the radar in the grille is dirty or obstructed in some Clean the grille surface in front of the radar or remove the object way. causing the obstruction. The surface of the radar in the grille is clean but the message remains Wait a short time.
Page 247: Drive Control
This could cause missed within the information display. Lincoln Drive adverse conditions or high performance or false vehicle detections. Contact an Control will respond to your preferences driving.
Page 248 These systems have a range of modes which Note: Not all settings may be available. you can choose from in order to customize Note: Lincoln Drive Control has diagnostic your ideal driving experience: checks that continuously monitor the system •...
Page 249: Load Carrying
Load Carrying Tire and Loading Label Information LOAD LIMIT Example: Vehicle Loading - with and without a Trailer This section guides you in the proper loading of your vehicle, trailer, or both. Keep your loaded vehicle weight within its design rating capability, with or without a trailer.
Page 250 Load Carrying Payload PAYLOAD E143816 you install any additional equipment on WARNING Payload is the combined weight of cargo your vehicle, you must determine the and passengers that your vehicle is The appropriate loading capacity new payload. Subtract the weight of the carrying.
Page 251 Load Carrying GAWR (Gross Axle Weight Rating) Maximum Loaded Trailer Weight Safety Compliance Certification Label Example: GAWR is the maximum allowable weight Maximum loaded trailer weight is the that a single axle (front or rear) can carry. highest possible weight of a fully loaded These numbers are on the Safety trailer the vehicle can tow.
Page 252 Load Carrying The gross combined weight must never Steps for determining the correct load 5. Determine the combined weight of exceed the Gross Combined Weight limit: luggage and cargo being loaded on Rating. the vehicle. That weight may not 1. Locate the statement "The combined safely exceed the available cargo Note: For trailer towing information weight of occupants and cargo...
Page 253 Load Carrying 1400 - 1100 - 150 = 150 pounds. Yes, you kilograms) - (12 x 45 kilograms) = 635 - Special Loading Instructions for have enough load capacity in your 198 - 540 = -103 kilograms. You will need Owners of Pick-up Trucks and Utility- vehicle to transport four friends and your to reduce the load weight by at least...
Page 254: Towing
Towing The load capacity of your vehicle is • Load the heaviest items above the TOWING A TRAILER designated by weight not volume. You trailer axles or just slightly forward may not necessarily be able to use all toward the trailer tongue. Do not WARNINGS available space when loading your allow the final trailer tongue weight...
Page 255: Recommended Towing Weights
Towing RV & Trailer Towing Guide Online Website http://www.fleet.ford.com/towing-guides/ Note: For high altitude operation, Your vehicle may tow a trailer provided reduce the gross combined weight by the maximum trailer weight is less than RECOMMENDED TOWING 2% per 1000 feet (300 meters) starting or equal to the maximum trailer weight WEIGHTS at the 1000 foot (300 meter) elevation...
Page 256 Towing Powertrain Maximum trailer weight 2.0L GTDI 1,000 lb (454 kg) 3.0L V6 GTDI 1,000 lb (454 kg) Calculated with SAE J2807 method. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 257: Essential Towing Checks
Towing Hitches Electric brakes and manual, automatic or ESSENTIAL TOWING CHECKS surge-type trailer brakes are safe if you install Do not use a hitch that either clamps onto them properly and adjust them to the Follow these guidelines for safe towing: the bumper or attaches to the axle.
Page 258 Towing Trailer lamps are required on most towed • Turn off the speed control with heavy 4. Place wheel chocks in front and back of vehicles. Make sure all running lights, brake loads or in hilly terrain. The speed control the trailer wheels.
Page 259: Towing The Vehicle On Four Wheels
Towing Replace the rear axle lubricant anytime you You can flat-tow (all wheels on the ground, Follow these guidelines if you have a need submerge the rear axle in water. Water may regardless of the powertrain/transmission for recreational (RV) towing. An example of contaminate the rear axle lubricant, which is configuration) your disabled vehicle (without recreational towing would be towing your...
Page 260 Towing Vehicles Equipped with a 3.0L Engine 4. Press the brake pedal and select N on If the process is completed successfully, a the push-button transmission. message appears indicating that neutral tow You can tow your vehicle with all four wheels has disengaged in both the instrument 5.
Page 261: Driving Hints
Driving Hints • Anticipate stops; slowing down may • Reduce the use of air conditioning and BREAKING-IN eliminate the need to stop. heat. You need to break in new tires for • Combine errands and minimize • Avoid using speed control in hilly terrain. approximately 300 miles (480 kilometers).
Page 262: Floor Mats
Driving Hints Before driving through standing water, check • Check that the exterior lights work. WARNINGS the depth. Never drive through water that is • Turn the steering wheel to check that the Never place floor mats or any other higher than the bottom of the front rocker steering power assist works.
Page 263 Driving Hints WARNINGS Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operation causing a loss of vehicle control. E142666 To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in.
Page 264: Roadside Emergencies
Lincoln Vehicles Sold in the United States: 2 gal (8 L) of gasoline or 5 gal (20 L) of...
Page 265: Hazard Warning Flashers
Roadside Emergencies If you need to arrange roadside assistance If you purchased your vehicle in Canada and HAZARD WARNING FLASHERS for yourself, Lincoln Motor Company will require roadside assistance, please call reimburse a reasonable amount for towing 1-800-387-9333. Note: If used when the vehicle is not running, to the nearest Lincoln dealership within the battery will lose charge.
Page 266: Jump Starting The Vehicle
Roadside Emergencies In the event of a moderate to severe 3. Remove your foot from the brake pedal JUMP STARTING THE VEHICLE collision, this vehicle includes a fuel pump and press the START/STOP button to shutoff feature that stops the flow of fuel to switch off the ignition.
Page 267 Roadside Emergencies Preparing Your Vehicle Connecting the Jumper Cables Do not attempt to push-start your automatic WARNINGS transmission vehicle. Do not attach the cables to fuel lines, engine rocker covers, the intake Note: Attempting to push-start a vehicle with manifold or electrical components as an automatic transmission may cause grounding points.
Page 268 Roadside Emergencies 1. Connect the positive (+) jumper cable to 3. Once the disabled vehicle has been the positive (+) terminal of the discharged started, run both vehicle engines for an battery. additional three minutes before disconnecting the jumper cables. 2.
Page 269: Post-Crash Alert System
Roadside Emergencies Spinout Detection 2. Remove the jumper cable on the negative (-) terminal of the booster If a spinout is detected, the vehicle comes vehicle battery. to a stop and the hazard warning flashers 3. Remove the jumper cable from the come on.
Page 270: Transporting The Vehicle
Towing an all-wheel drive vehicle requires dollies or flatbed equipment to tow your that all wheels be off the ground, such as vehicle. Do not tow with a slingbelt. Lincoln using a wheel lift and dollies or flatbed Motor Company has not approved a slingbelt equipment.
Page 271 Roadside Emergencies Note: The screw-in recovery hook has a Remove the recovery hook cover by prying left-hand thread. Turn it counterclockwise to it off at the notch with a screwdriver or similar install it. Make sure that the recovery hook object.
Page 272: Customer Assistance
GETTING THE SERVICES YOU Web Address NEED If you are away from home when your vehicle needs service, contact the Lincoln Client www.LincolnOwner.com Warranty repairs to your vehicle must be Relationship Center or use the online performed by an authorized dealer. While...
Page 273: In California (U.s. Only)
Lincoln in writing before pursuing remedies required to either replace the vehicle with follow these steps: under your state’s warranty laws. Lincoln is one substantially identical or repurchase the also allowed a final repair attempt in some 1. Contact your Sales Representative or states.
Page 274: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
Customer Assistance vehicle and reimburse the buyer in an In the case of 1 or 2 above, the consumer THE BETTER BUSINESS BUREAU amount equal to the actual price paid or must also notify the manufacturer of the need (BBB) AUTO LINE PROGRAM (U.S. payable by the consumer (less a reasonable for the repair of the nonconformity at the ONLY)
Page 275: Utilizing The Mediation/Arbitration Program (Canada Only)
Customer Assistance Disputes submitted to the BBB AUTO LINE You can get more information by calling UTILIZING THE program are usually decided within forty days BBB AUTO LINE at 1-800-955-5100, or MEDIATION/ARBITRATION after you file your claim with the BBB. You writing to: PROGRAM (CANADA ONLY) are not bound by the decision, and may...
Page 276: Getting Assistance Outside The U.s. And Canada
Customer Assistance In the CAMVAP program, impartial third-party The use of improper fuels in your vehicle GETTING ASSISTANCE OUTSIDE arbitrators conduct hearings at mutually without proper conversion may damage the THE U.S. AND CANADA convenient times and places in an informal effectiveness of your emission control system environment.
Page 277 Caribbean and Central America +1 313 594 4857 expcac@ford.com Ford Middle East FORD 971 4 3327 266 menacac@ford.com 80004443673 Lincoln 80004441067 80004441066 Saudi Arabia 8008443673 Mobily and Zain cell phone users in Saudi 800850078 Puerto Rico and U.S. Virgin Islands +1-800-841-3673 prcac@ford.com...
Page 278: Ordering Additional Owner'sliterature
Customer Assistance If you buy your vehicle in North America and HELM, INCORPORATED REPORTING SAFETY DEFECTS then relocate to any of the above locations, 47911 Halyard Drive (U.S. ONLY) register your vehicle identification number Plymouth, Michigan 48170 (VIN) and new address with Ford Global Attention: Customer Service Trade Services by emailing, Or to order a free publication catalog, call...
Page 279: Reporting Safety Defects (Canada Only)
Customer Assistance To contact NHTSA, you may call the Washington, D.C. 20590 REPORTING SAFETY DEFECTS Vehicle Safety Hotline toll-free at (CANADA ONLY) You can also obtain other information 1-888-327-4236 (TTY: 1-800-424-9153); about motor vehicle safety from go to http://www.safercar.gov; or write http://www.safercar.gov.
Page 280: Fuses
Fuses The power distribution box is in the engine FUSE SPECIFICATION CHART WARNINGS compartment. It has high-current fuses that To reduce risk of electrical shock, protect your vehicle's main electrical systems Power Distribution Box always replace the cover to the power from overloads.
Page 281 Fuses E190797 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 282 Fuses Fuse or relay number Fuse amp rating Protected components Moonroof. Starter relay. Rain sensor. Blower motor relay. Power point 3 - Back of console. Not used. Powertrain control module - vehicle power 1. Powertrain control module power. Powertrain control module - vehicle power 2. Emissions components.
Page 283 Fuses Fuse or relay number Fuse amp rating Protected components Non-emissions components. Not used. Not used. Run-start relay. Power point 2 - console. Not used. Right hand side headlamp ballast. Run-start electronic power assist steering. Run-start lighting. Adaptive cruise control. Run-start transmission control.
Page 284 Fuses Fuse or relay number Fuse amp rating Protected components Not used. Run-start anti-lock brake system. Run-start powertrain control module. Not used. Not used. Not used. Not used. Not used. Electric fan #1 relay. Air conditioner clutch relay. Not used. Not used.
Page 285 Fuses Fuse or relay number Fuse amp rating Protected components Electric fan coil 2 and 3 relay. Horn relay. Not used. Fuel pump relay coil. Not used. Left hand side headlamp ballast. USB smart charger. – Not used. – Not used. –...
Page 286 Fuses Fuse or relay number Fuse amp rating Protected components Multi-contour seats. Brake on-off switch. Alt sensor. Micro fuse. Dual micro fuse. M-type fuse. Power Distribution Box - Bottom There are fuses located on the bottom of the fuse box. To access the bottom of the fuse box, do the following: MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 287 Fuses 1. Release the two latches, located on both sides of the fuse box. 2. Raise the inboard side of the fuse box from the cradle. 3. Move the fuse box toward the center of the engine compartment. 4. Pivot the outboard side of the fuse box to access the bottom side.
Page 288 Fuses E190798 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 289 Fuses Fuse or relay number Fuse amp rating Protected components – Not used. Not used. Fuel pump feed. Electric fan 3 (2.0L engine). Electric fan 3 (3.0L engine). Electric fan 1 (2.0L engine). Electric fan 1 (3.0L engine). Not used. Body control module 1.
Page 290 Fuses Fuse or relay number Fuse amp rating Protected components Front heated seat. Heated wiper park. Body control module 2. Heated rear window. Anti-lock brake system valves. Passenger seat. Not used. Transmission oil pump. Rear climate controlled seats. Driver seat module. Wiper motor 1.
Page 291 Fuses Fuse or relay number Fuse amp rating Protected components Front climate controlled seats. Not used. Blower motor. Wiper motor 2. Inverter. – Not used. Transmission Range Control Module shifter. Starter solenoid. Wide open panoramic roof 2. Not used. Anti-lock brake system pump. M-type fuse.
Page 292 Fuses Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering column. E145984 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 293 Fuses Fuse or relay number Fuse amp rating Protected components Lighting (ambient, glove box, vanity, dome, trunk). Lumbar. 7.5A Driver door unlock. Not used (spare). Subwoofer amplifier. Not used (spare). Not used (spare). Not used (spare). Rear seat entertainment module. Power trunk logic.
Page 294 Fuses Fuse or relay number Fuse amp rating Protected components Not used (spare). Climate control, Gear shift. 7.5A Steering wheel column. 7.5A Cluster. Datalink logic. Extended power module. Datalink-Gateway module. Trunk release. Child lock. Not used (spare). Push button stop-start. Extended power module.
Page 295 Fuses Fuse or relay number Fuse amp rating Protected components Not used (spare). Delayed accessory (power inverter logic all smart window logic, driver window switch). Rear sunshade. Moonroof. Panoramic roof. Central lock-unlock. Driver door (window, mirror). Front passenger door (window, mirror). Moonroof.
Page 296 Fuses Fuse or relay number Fuse amp rating Protected components Voice control. Radio frequency receiver. Display. Radio. Active noise control. CD changer. Run-start bus (fuse #19, 20, 21, 22, 35, 36, 37, circuit breaker). Not used (spare). Continuous control damping suspension module. Auto dimming rear view mirror.
Page 297: Changing A Fuse
Fuses If electrical components in the vehicle are CHANGING A FUSE not working, a fuse may have blown. Blown fuses are identified by a broken wire within Fuses the fuse. Check the appropriate fuses before replacing any electrical components. WARNING Always replace a fuse with one that has the specified amperage rating.
Page 298 Fuses Fuse Types E207206 Callout Fuse Type Micro 2 Micro 3 Maxi MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 299 Fuses Callout Fuse Type Mini M Case J Case J Case Low Profile MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 300: Maintenance
Maintenance Precautions 1. Set the parking brake and shift to park GENERAL INFORMATION (P). • Do not work on a hot engine. Have your vehicle serviced regularly to help 2. Block the wheels. • Make sure that nothing gets caught in maintain its roadworthiness and resale value.
Page 301 5. To close the hood, lower the hood and Lincoln badge. display if not closed properly. apply closing force to the hood as it 3. Release the hood latch by pushing the...
Page 302: Under Hood Overview - 2.0L
Maintenance UNDER HOOD OVERVIEW - 2.0L E179024 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 303 Maintenance Engine coolant reservoir. See Engine Coolant Check (page 305). Engine oil dipstick. See Engine Oil Dipstick (page 303). Engine oil filler cap. See Engine Oil Check (page 303). Brake fluid reservoir. See Brake Fluid Check (page 313). Battery. See Changing the 12V Battery (page 314). Engine compartment fuse box.
Page 304: Under Hood Overview - 3.0L
Maintenance UNDER HOOD OVERVIEW - 3.0L E173375 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 305 Maintenance Engine coolant reservoir. See Engine Coolant Check (page 305). Engine oil filler cap. See Engine Oil Check (page 303). Engine oil dipstick. See Engine Oil Dipstick (page 303). Brake fluid reservoir. See Brake Fluid Check (page 313). Battery. See Changing the 12V Battery (page 314). Engine compartment fuse box.
Page 306: Engine Oil Dipstick - 2.0L
Maintenance 4. Switch the engine off and wait 15 minutes ENGINE OIL DIPSTICK - 2.0L ENGINE OIL DIPSTICK - 3.0L for the oil to drain into the oil pan. Checking the engine oil level too soon after you switch the engine off may result in an inaccurate reading.
Page 307: Oil Change Indicator Reset
Maintenance Note: The oil consumption of new engines Only use oils certified for gasoline engines Note: Do not add oil further than the reaches its normal level after approximately by the American Petroleum Institute (API). maximum mark. Oil levels above the 3,100 mi (5,000 km).
Page 308: Engine Coolant Check
Maintenance WARNINGS Message Action and description From the main menu scroll to: To reduce the risk of personal injury, If the instrument cluster make sure the engine is cool before Message Action and description displays one of the following unscrewing the coolant pressure relief cap. messages, repeat the Settings Press the right arrow button,...
Page 309 Maintenance Maintain coolant concentration within 48% It is very important to use prediluted coolant Note: During normal vehicle operation, the to 50%, which equates to a freeze point meeting the correct specification in order to coolant may change color from orange to between -30°F (-34°C) and -34°F (-37°C).
Page 310 Maintenance Water alone, without prediluted coolant, can Dispose of used engine coolant in an Vehicles driven year-round in non-extreme cause engine damage from corrosion, appropriate manner. Follow your climates should use prediluted coolant for overheating or freezing. community’s regulations and standards for optimum cooling system and engine recycling and disposing of automotive fluids.
Page 311 Maintenance When this occurs, your vehicle still operates, 3. If this is not possible, wait a short period WARNINGS however: for the engine to cool. high-speed operation, and may completely • Engine power is limited. 4. Check the coolant level. If the coolant shut down without warning, potentially losing engine power, power steering assist, and level is at or below the minimum mark,...
Page 312: Automatic Transmission Fluid Check
Maintenance If you tow a trailer with your vehicle, the If the coolant temperature gauge moves fully AUTOMATIC TRANSMISSION engine may temporarily reach higher a into the red zone, or if the coolant FLUID CHECK temperature during severe operating temperature warning or service engine soon conditions, for example ascending a long or messages appear in your information display, 6F35/HF35 transmission...
Page 313 Maintenance 6F50/6F55 Transmission Refer to your scheduled maintenance 5. Remove the dipstick, wiping it clean with (If Equipped) information for scheduled intervals for fluid a clean, dry lint free rag. If necessary, WARNINGS checks and changes. Your transmission does refer to Under hood overview in this not consume fluid.
Page 314 Maintenance E158840 E158841 3. Remove the bolt cover (if equipped). 8. Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the 4. Remove two bolts that attach the air filter rubber hose. assembly to the front of the vehicle (B). 9.
Page 315 Maintenance Correct fluid level High fluid level Checking the fluid level Low fluid level E158843 E158844 The transmission fluid should be checked at If the fluid level is above the MAX range of E158842 normal operating temperature 180°F-200°F the dipstick, remove fluid to reach the If the fluid level is below the MIN range of (82°C-93°C) on a level surface.
Page 316: Brake Fluid Check
Maintenance Adjusting Automatic Transmission Fluid Note: An overfill condition of transmission 8. Reinstall the harness retaining clip into Levels fluid may cause shift or engagement the front of the air filter assembly. concerns or possible damage. Do not use supplemental transmission fluid BRAKE FLUID CHECK additives, treatments or cleaning agents.
Page 317: Washer Fluid Check
Maintenance Note: The front and rear washer systems CHANGING THE 12V BATTERY WARNINGS are supplied from the same reservoir. A fluid level between the MAX and MIN lines is within the normal WARNINGS Add fluid to fill the reservoir if the level is low. operating range and there is no need to add Only use a washer fluid that meets Ford Batteries normally produce explosive...
Page 318 Maintenance Note: See an authorized dealer for battery performance of the engine. The clock and WARNINGS access, testing, or replacement. radio station presets are also maintained in Keep batteries out of reach of children. memory by power from the low-voltage Batteries contain sulfuric acid.
Page 319: Checking The Wiper Blades
Maintenance 6. Allow the engine to idle for at least one Note: Make sure that the wiper arm does CHECKING THE WIPER BLADES minute. not spring back against the glass when the wiper blade is not attached. 7. Drive the vehicle at least 10 mi (16 km) to completely relearn the idle trim and fuel trim strategy.
Page 320: Adjusting The Headlamps
Maintenance ADJUSTING THE HEADLAMPS 25 feet (7.6 meters) Horizontal reference line Vertical Aim Adjustment The headlamps on your vehicle are properly Vertical Aim Adjustment Procedure aimed at the assembly plant. If your vehicle 1. Park the vehicle directly in front of a wall has been in an accident, the alignment of or screen on a level surface, your headlamps should be checked by your...
Page 321: Changing A Bulb
Maintenance Examples of unacceptable moisture (usually CHANGING A BULB caused by a lamp water leak) are: Lamp Assembly Condensation • Water puddle inside the lamp. • Large water droplets, drip marks or Exterior lamps are vented to accommodate streaks present on the interior of the lens. normal changes in pressure.
Page 322 Maintenance Function Trade name Headlamp high beam - high series Headlamp high beam - low series Headlamp low beam - high series Headlamp low beam - low series Side marker lamp - front Park lamp - front Signature lamp Daytime running lamp Turn lamp - front Tail and brake lamp Reverse lamp...
Page 323 Maintenance Function Trade name High-mount brake lamp Side repeater lamp Glove compartment lamp Interior lamp To replace any bulb, see your authorized dealer. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 324: Changing The Engine Air Filter
Maintenance Note: Failure to use the correct air filter 5. Install a new air filter element. Be careful CHANGING THE ENGINE AIR element may result in severe engine not to crimp the filter element edges FILTER damage. Resulting component damage may between the air filter housing and cover.
Page 325: General Information
Vehicle Care its finishes. GENERAL INFORMATION CLEANING PRODUCTS Your dealer has many quality products For best results, use the following products available to clean your vehicle and protect or products of equivalent quality: Materials Name Specification Motorcraft® Bug and Tar Remover (U.S.) Motorcraft®...
Page 326: Cleaning The Exterior
Vehicle Care Name Specification CXC-101 (Canada) Motorcraft® Premium Windshield Wash Concentrate with Bitterant (U.S.) WSS-M14P19-A Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualité (Canada) ZC-32-B2 (U.S.) CXC-37-A/B/D/F (Canada) Professional Strength Carpet and Upholstery Cleaner (U.S.) Professional Strength Carpet & Upholstery Cleaner / Nettoyant professionnel pour sellerie et moquette (Canada) ZC-54 (U.S.
Page 327 Vehicle Care Exterior Chrome Parts Stripes or Graphics • Immediately remove fuel spillages, bird (If Equipped) droppings, insect deposits and road tar. • Apply a high quality-cleaning product to Hand washing your vehicle is preferred These may cause damage to your bumpers and other chrome parts.
Page 328: Waxing
Vehicle Care Under Hood • Do not allow wax to come in contact with When washing: any non-body (low-gloss black) colored • Take care when using a power washer For removing black rubber marks from under trim. The wax will discolor or stain the to clean the engine.
Page 329: Cleaning The Windows And Wiper Blades
Vehicle Care Note: Do not use razor blades or other Note: Do not use household cleaning CLEANING THE WINDOWS AND sharp objects to clean or remove decals from products or glass cleaners, which can stain WIPER BLADES the inside of the heated rear window. The and discolor the fabric and affect the flame vehicle warranty does not cover damage retardant abilities of the seat materials.
Page 330 Vehicle Care Cleaning Alcantara Microfiber Cloth Note: Do not use commercially available Depending on the type of stain, use water, Fabric leather and vinyl cleaning products on lemon juice or pure ethyl alcohol when (If Equipped) Alcantara microfiber cloth fabric. cleaning.
Page 331: Cleaning The Instrument Panel And Instrument Cluster Lens
Vehicle Care • Avoid cleaners or polishes that increase 2. Use Motorcraft Premium Leather and CLEANING THE INSTRUMENT the gloss of the upper portion of the Vinyl Cleaner or a commercially available PANEL AND INSTRUMENT instrument panel. The dull finish in this leather cleaning product for automotive CLUSTER LENS area helps protect you from undesirable...
Page 332: Cleaning Leather Seats
Vehicle Care Do not use the following products as these CLEANING LEATHER SEATS CLEANING THE WHEELS may damage the leather: Equipped) Note: Do not apply a cleaning chemical to • Oil and petroleum or silicone-based warm or hot wheel rims and covers. leather conditioners.
Page 333: Vehicle Storage
Vehicle Care General • Clean the wheels weekly using • Cover interior trim to prevent fading. Motorcraft Wheel and Tire Cleaner. Apply • Keep all rubber parts free from oil and • Store all vehicles in a dry, ventilated using manufacturer's instructions. solvents.
Page 334 Vehicle Care Cooling system Miscellaneous • Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to • Protect against freezing temperatures. • Make sure all linkages, cables, levers and remove rust build-up. pins under your vehicle are covered with •...
Page 335: Wheels And Tires
Wheels and Tires TIRE SEALANT AND INFLATOR KIT Air pressure gauge Sealant bottle and canister Note: The temporary mobility kit contains Dual purpose hose: air and repair enough sealant compound in the canister for one tire repair only. See your authorized Tire valve connector Ford dealer for replacement sealant Accessory power plug...
Page 336 Wheels and Tires Loss of air pressure may adversely affect tire • Always set the parking brake to ensure • Only use the sealing compound before performance. For this reason: the vehicle doesn't move unexpectedly. the use-by date. The use-by date is on a label on the sealant canister and can be •...
Page 337 Wheels and Tires What to do when a Tire Is Punctured 2. Unwrap the dual purpose hose (black WARNINGS tube) from the back of the compressor Watch the sidewall of the tire when A tire puncture within the tire's tread area housing.
Page 338 Wheels and Tires 5. Remove the warning sticker found on the casing/housing and place it on the top of the instrument panel or the center of the dash. 6. Start the vehicle leave the engine running so the compressor does not drain the vehicle’s battery.
Page 339 Wheels and Tires 8. Inflate the tire to the pressure listed on 9. When the recommended tire pressure is the tire label located on the driver's door reached, turn off the kit, unplug the or the door jamb area. The initial air power cable, and disconnect the hose pressure gauge reading may indicate a from the tire valve.
Page 340 Wheels and Tires Note: If you experience any unusual 5. Remove the hoses, re-install the valve vibration, ride disturbance or noise while cap on the tire and return the kit to the driving, do not proceed to the second stage stowage area.
Page 341 Wheels and Tires Note: After the sealing compound has been used, the maximum vehicle speed is 50 mph (80 km/h) and the maximum driving distance is 120 mi (200 km). The sealed tire should be inspected immediately. You can check the tire pressure any time within the 120 mi (200 km) by performing the steps listed previously in the Second stage: Checking Tire Pressure procedure.
Page 342: Tire Care
Wheels and Tires TIRE CARE Important information for 245/40R19 low-profile tires and wheels If your vehicle is equipped with 245/40R19 tires, they are low-profile tires. These tires and wheels are designed to give your vehicle a sport appearance. With low-profile tires, you may notice an increase in road noise and faster tire wear, depending on road conditions and E175990...
Page 343 Wheels and Tires Information About Uniform Tire Quality Tire Quality Grades apply to new depends upon the actual conditions of Grading pneumatic passenger car tires. They do their use, however, and may depart not apply to deep tread, winter-type significantly from the norm due to snow tires, space-saver or temporary variations in driving habits, service use spare tires, light truck or LT type...
Page 344 Wheels and Tires Temperature A B C passenger car tires must meet under the • Standard load: A class of P-metric or Federal Motor Vehicle Safety Standard Metric tires designed to carry a WARNING No. 139. Grades B and A represent maximum load at set pressure.
Page 345 Wheels and Tires • Recommended inflation pressure: Information Contained on the Tire Information on P Type Tires The cold inflation pressure found on Sidewall the Safety Compliance Certification Both United States and Canada Federal Label (affixed to either the door regulations require tire manufacturers hinge pillar, door-latch post, or the to place standardized information on the...
Page 346 Wheels and Tires A. P: Indicates a tire, designated by the F. 95: Indicates the tire's load index. It Tire and Rim Association, that may be is an index that relates to how much Letter rating mph ( km/h) used for service on cars, sport utility weight a tire can carry.
Page 347 Wheels and Tires digits. For example, 2501 means the K. Maximum Load: Indicates the Letter rating mph ( km/h) 25th week of 2001. The numbers in maximum load in kilograms and pounds 168 mph (270 km/h) between are identification codes used that can be carried by the tire.
Page 348 Wheels and Tires • Treadwear The treadwear grade is M. Maximum Inflation Pressure: a comparative rating based on the Indicates the tire manufacturers' wear rate of the tire when tested maximum permissible pressure or the under controlled conditions on a pressure at which the maximum load specified government test course.
Page 349 Wheels and Tires B. Load Range and Load Inflation A. T: Indicates a type of tire, designated Limits: Indicates the tire's load-carrying by the Tire and Rim Association, that is capabilities and its inflation limits. intended for temporary service on cars, sport utility vehicles, minivans and light C.
Page 350 Wheels and Tires Location of the Tire Label You are strongly urged to buy a reliable Always inflate your tires to the Ford tire pressure gauge, as automatic recommended inflation pressure even You will find a Tire Label containing tire service station gauges may be if it is less than the maximum inflation inflation pressure by tire size and other...
Page 351 Wheels and Tires that meets the door-latch post, next to Note: If you are checking tire pressure Note: If you overfill the tire, release air the driver's seating position), or Tire when the tire is hot, (for example driven by pressing on the metal stem in the Label which is located on the B-Pillar or more than 1.0 mi (1.6 km), never bleed center of the valve.
Page 352 Wheels and Tires 7. Check the sidewalls to make sure Improper or inadequate vehicle When the tread is worn down to 0.08 in there are no gouges, cuts or bulges. maintenance can cause tires to wear (2 mm), tires must be replaced to help abnormally.
Page 353 Wheels and Tires U.S. DOT Tire Identification Number Tire Replacement Requirements Both U.S. and Canada Federal Your vehicle is equipped with tires WARNINGS regulations require tire manufacturers designed to provide a safe ride and Tires degrade over time depending to place standardized information on the handling capability.
Page 354 Wheels and Tires It is recommended that the two front WARNINGS WARNINGS tires or two rear tires generally be of loss of vehicle control, vehicle 1. Make sure that you have the correct replaced as a pair. rollover, personal injury and death. tire and wheel size.
Page 355 Wheels and Tires Safety Practices Highway Hazards Tire and Wheel Alignment No matter how carefully you drive there A bad jolt from hitting a curb or pothole WARNINGS is always the possibility that you may can cause the front end of your vehicle If your vehicle is stuck in snow, eventually have a flat tire on the to become misaligned or cause damage...
Page 356 Wheels and Tires Tire Rotation Front-wheel drive and all-wheel drive vehicles (front tires on the left side of Note: If your tires show uneven wear the diagram) ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
Page 357: Using Summer Tires
Wheels and Tires (depending on tire wear and Always store your summer tires indoors at USING SNOW CHAINS environmental conditions) or in snow temperatures above 20ºF (-7ºC). The rubber and ice conditions. Like any tire, summer compounds used in these tires lose flexibility WARNING tire performance is affected by tire wear and may develop surface cracks in the tread...
Page 358: Tire Pressure Monitoring System
Wheels and Tires The tires on your vehicle may have • If possible, avoid fully loading your TIRE PRESSURE MONITORING all-weather treads to provide traction in rain vehicle SYSTEM and snow. However, in some climates you • Purchase chains or cables from a may need to use snow chains.
Page 359 Wheels and Tires As an added safety feature, your vehicle has Your vehicle has also been equipped with a The tire pressure monitoring system been equipped with a Tire Pressure TPMS malfunction indicator to indicate when complies with part 15 of the FCC rules and Monitoring System (TPMS) that illuminates a the system is not operating properly.
Page 360 Wheels and Tires Note: Each road tire is equipped with a tire When Your Temporary Spare Tire is pressure sensor located inside the wheel Installed and tire assembly cavity. The pressure When one of your road tires needs to be sensor is attached to the valve stem.
Page 361 Wheels and Tires Low tire pressure warning light Possible cause Customer action required Solid warning light Tire(s) under-inflated Make sure tires are at the proper pressure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the light...
Page 362: Changing A Road Wheel
Wheels and Tires When Inflating Your Tires inflation pressure and activate the system WARNINGS warning light for low tire pressure. If the low If the tire pressure monitor sensor When putting air into your tires (such as at a tire pressure warning light is on, visually becomes damaged, it will no longer gas station or in your garage), the tire check each tire to verify that no tire is flat.
Page 363 Wheels and Tires Dissimilar Spare Wheel and Tire Important Use of Spare Wheel • Tow a trailer. Assembly Information • Use snow chains on the end of the A dissimilar spare wheel and tire assembly vehicle with the dissimilar spare tire. is defined as a spare wheel and tire assembly WARNING •...
Page 364 Wheels and Tires • Use commercial car washing equipment. Drive cautiously when using a full-size WARNINGS dissimilar spare wheel and tire assembly and • Use snow chains on the end of the Do not attempt to change a tire on the seek service as soon as possible.
Page 365 Wheels and Tires 8. To remove the wrench from the jack, turn the hex nut on the jack counterclockwise. This will lower the jack and loosen the mechanical lock. E175447 E178186 3. Block both the front and rear of the wheel 7.
Page 366 Wheels and Tires Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered.
Page 367 Wheels and Tires Remove the jack and fully tighten the Technical Specifications (page 367). lug nuts in the order shown. See E176165 Put the flat tire, jack and lug wrench To store the folded wrench on the jack, away. Make sure the jack is fastened engage the bracket of the jack base on securely before you drive.
Page 368 Wheels and Tires Stowing the Flat Tire 2. Place the wheel in the spare tire well with the valve stem facing down. 3. Install the shorter jack retainer bolt to the jack bolt-down bracket through the centre of the wheel. Finally, wind the wheel retainer down to secure the wheel in place.
Page 369 Wheels and Tires 6. Secure the flat tire by tying a flat knot. E224479 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 370: Technical Specifications
Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When you install a wheel, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure to secure any fasteners that attach the rotor to the hub so they do not interfere with the mounting surfaces of the wheel.
Page 371 Wheels and Tires E145950 Wheel pilot bore Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 372: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS - 2.0L Engine 2.0L engine Cubic inches Firing order 1-3-4-2 Ignition system Coil on plug Compression ratio 9.3:1 Spark plug gap 0.027-0.031 in. (0.70-0.80 mm) MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 373: Engine Specifications - 3.0L
Capacities and Specifications Drivebelt Routing Long drivebelt is on first pulley groove closest to engine Short drivebelt is on second pulley groove farthest from engine E142480 ENGINE SPECIFICATIONS - 3.0L Engine 3.0L V6 Engine Cubic inches Firing order 1-4-2-5-3-6 Ignition system Coil in plug Compression ratio 9.5:1...
Page 374: Motorcraft Parts - 2.0L
Capacities and Specifications Drivebelt Routing E221312 MOTORCRAFT PARTS - 2.0L Component Motorcraft part number Air filter element. FA-1912 Oil filter. FL-910-S Battery. BXT-94RH7-730 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 375 WW-1900 (passenger side) We recommend Motorcraft® replacement parts available at your Lincoln dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 376: Motorcraft Parts - 3.0L
WW-1900 (passenger side) We recommend Motorcraft replacement parts available at your Lincoln dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 377: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION VEHICLE CERTIFICATION LABEL NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations E167469 Make, vehicle line, series, body The National Highway Traffic Safety type Administration Regulations require that a...
Page 378: Transmission Code Designation
Capacities and Specifications The transmission code is on the Safety TRANSMISSION CODE Compliance Certification Label. The following DESIGNATION table shows the transmission code along with the transmission description. E167814 Description Code Six-speed automatic transmission 6F55 Six-speed automatic transmission 6FMR MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 379: Capacities And Specifications - 2.0L
Capacities and Specifications CAPACITIES AND SPECIFICATIONS - 2.0L Capacities WARNING The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury. Item Capacity Engine oil (with oil filter).
Page 380 Capacities and Specifications Item Capacity A/C refrigerant. 22 oz (0.62 kg) A/C refrigerant compressor oil. 5.24 fl oz (155 ml) *Contact an authorized dealer for fluid level checking and filling. **Approximate dry fill capacity. Actual amount may vary during fluid changes. Specifications Materials Name...
Page 381 Capacities and Specifications Name Specification CXO-5W30-LFS12 Engine coolant (U.S. and Mexico): WSS-M97B44-D2 Motorcraft® Orange Prediluted Antifreeze/Coolant VC-3DIL-B Engine coolant (Canada): WSS-M97B44-D2 Motorcraft® Orange Prediluted Antifreeze/Coolant CVC-3DIL-B Brake fluid: WSS-M6C65-A2 Motorcraft® DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Rear differential fluid (All Wheel Drive) (U.S.
Page 382 Capacities and Specifications Name Specification CXY-75W140-1L Automatic transmission fluid (U.S. and Mexico): WSS-M2C938-A Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV XT-10-QLVC Automatic transmission fluid (Canada): WSS-M2C938-A Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV CXT-10-LV12 Windshield washer fluid (U.S. and Mexico): WSS-M14P19-A Motorcraft®...
Page 383 Capacities and Specifications Name Specification YN-35 Multi-purpose grease: ESB-M1C93-B Motorcraft® Multi-Purpose Grease Spray XL-5-A Lock cylinders (U.S. and Mexico): Penetrating and Lock Lubricant XL-1 Lock cylinders (Canada): Penetrating Fluid CXC-51-A We recommend Motorcraft motor oil for your If you use oil and fluids that do not meet the vehicle.
Page 384: Capacities And Specifications - 3.0L
Capacities and Specifications An oil that displays this symbol conforms to Note: Ford recommends using DOT 4 Low Note: Automatic transmissions that require current engine, emission system and fuel Viscosity (LV) High Performance Brake Fluid MERCON LV transmission fluid should only economy performance standards of the or equivalent meeting WSS-M6C65-A2.
Page 385 Capacities and Specifications Item Capacity Brake fluid. Between MIN/MAX on brake fluid reservoir Rear differential fluid (All Wheel Drive). 16.0–20.8 fl oz (473–615 ml) Power Transfer Unit fluid (All Wheel Drive). 15.2 fl oz (450 ml)* Automatic transmission fluid. 11.6 qt (11 L)** Windshield washer fluid.
Page 386 Capacities and Specifications Specifications Materials Name Specification Recommended motor oil (U.S. and Mexico): WSS-M2C946-A Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil XO-5W30-QSP Recommended motor oil (Canada): WSS-M2C946-A Motorcraft® SAE 5W-30 Super Premium Motor Oil CXO-5W30-LSP12 Optional motor oil (U.S. and Mexico): WSS-M2C946-A Motorcraft®...
Page 387 Capacities and Specifications Name Specification Brake fluid: WSS-M6C65-A2 Motorcraft® DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Rear differential fluid (All Wheel Drive) (U.S. and Mexico): WSP-M2C197-A Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QL Rear differential fluid (All Wheel Drive) (Canada): WSP-M2C197-A Motorcraft®...
Page 388 Capacities and Specifications Name Specification Windshield washer fluid (U.S. and Mexico): WSS-M14P19-A Motorcraft® Premium Windshield Wash Concentrate with Bitterant ZC-32-B2 Windshield washer fluid (Canada): WSS-M14P19-A Motorcraft® Premium Quality Windshield Washer Fluid CXC-37-(A, B, D, F) A/C refrigerant (U.S. and Mexico): WSS-M17B21-A R-1234yf Refrigerant HS7Z-19B519-AA...
Page 389 Capacities and Specifications Name Specification Multi-purpose grease: ESB-M1C93-B Motorcraft® Multi-Purpose Grease Spray XL-5-A Lock cylinders (U.S. and Mexico): Penetrating and Lock Lubricant XL-1 Lock cylinders (Canada): Penetrating Fluid CXC-51-A We recommend Motorcraft motor oil for your If you use oil and fluids that do not meet the vehicle.
Page 390 Capacities and Specifications An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Committee (ILSAC). Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by your vehicle warranty.
Page 391: Audio System
Audio System AM and FM frequencies are established by GENERAL INFORMATION the Federal Communications Commission (FCC) and the Canadian Radio and Radio Frequencies and Reception Telecommunications Commission (CRTC). Factors Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz Radio Reception Factors Distance and strength The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
Page 392: Audio Unit
Audio System Do not expose discs to direct sunlight or heat • MP3 and WMA folder mode represents In track mode, the system displays and plays sources for extended periods. a folder structure consisting of one level the structure as if it were only one level deep of folders.
Page 393 Audio System Note: The touchscreen system controls most Note: Depending on your vehicle options, of the audio features. See your SYNC your audio display and functions may be information. different than shown here. E223475 Volume: Turn to adjust the volume. Power: Press to switch the system on and off.
Page 394: Media Hub
Audio System MEDIA HUB (If Equipped) You can locate the media hub inside the center console or on the instrument panel. E211463 See your SYNC information. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 395: Sync 3
SYNC 3 Getting to Know Your System The SYNC 3 layout allows you to quickly GENERAL INFORMATION select the feature you wish to use. The SYNC 3 system allows you to interact WARNING with a variety of features using the touchscreen and voice commands.
Page 396 SYNC 3 E205444 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 397 SYNC 3 Item Menu Item Action and Description Status Bar This bar displays icons and messages pertaining to current system activities including climate settings, voice commands and phone functions such as text messages. Home This button is available on the main screens. Pressing it takes you to the home screen view. Clock This shows the current time.
Page 398 SYNC 3 E212809 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 399 SYNC 3 Callout Item Description Driver Temperature This shows the temperature the driver selects through the climate control system. Passenger Temperature When the passenger's temperature has been adjusted and is no longer linked to the driver's temperature, it displays here. If Dual is turned off and the temperatures are linked, the passenger's temperature does not display.
Page 400 SYNC 3 Messages may also appear in the status bar select the message to view the associated to provide you with notifications. You can feature. Feature Bar Feature Bar Item Functions Audio Allows you to control the media playing in your vehicle. You can control all audio features including AM, FM and satellite radio, CDs, and media streaming over a Bluetooth device or through a USB connection.
Page 401 SYNC 3 Feature Bar Item Functions Apps Connect and control SYNC 3 compatible apps running on your iphone or android device. Also, access built-in additional features such as SiriusXM Traffic and Travel Link (if equipped). If your vehicle is a hybrid, plug-in hybrid, or electric this is also where your settings and power information is located.
Page 402 SYNC 3 E185883 You can make the following adjustments using the information display SYNC 3 screen: MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 403 SYNC 3 Option Information Audio Information for current audio playing. Select source. Navigation View current road and speed limit (if information is available). View current route, next turn, time to your destination (depending on cluster level), distance to destination (depending on cluster level), and ability to cancel route.
Page 404 SYNC 3 Using Your Bezel Controls Note: If your vehicle is not equipped with SEEK NEXT: navigation, compass appears in the display • While in radio mode, press to seek Depending on your vehicle and option instead of navigation. If you press the right between memory presets.
Page 405 Website injury or death after a crash. Note: The SYNC 911 Assist feature only owner.lincoln.com operates in the U.S., Canada or in a territory www.syncmyride.ca in which 911 is the emergency number. Note: Before setting this feature on, make...
Page 406 SYNC 3 • A connected Bluetooth-enabled phone Before making the call: Website must have adequate network coverage, • SYNC provides a short window of time www.syncmaroute.ca battery power and signal strength. (about 10 seconds) to cancel the call. If • The vehicle must have battery power and you fail to cancel the call, SYNC attempts For important information about airbag...
Page 407 SYNC 3 Safety Information 911 Assist May Not Work If • Do not leave playing devices in your vehicle during extreme conditions as it • Your cellular phone or 911 Assist WARNING could cause them damage. See your hardware sustains damage in a crash. device's user guide for further Driving while distracted can result in •...
Page 408 SYNC 3 • Screens crowded with information, such • Any action that requires you to use a See the following chart for more specific as Point of Interest reviews and ratings, keyboard is restricted, such as entering examples. SiriusXM Traffic and Travel Link sports a navigation destination or editing scores, movie times or ski conditions.
Page 409 Website your owner account and visit the SYNC provided to download the files to the USB software update page. drive. owner.lincoln.com www.syncmyride.ca The installation of most files occurs in the Website background, and does not interrupt your use of the system. Navigation updates cannot be owner.lincoln.com...
Page 410 SYNC 3 To install the update in your vehicle, remove To connect your system to Wi-Fi, select: If you would like to switch this feature on anything that is plugged in the USB ports on later, select: the media hub and plug in the USB drive Menu Item containing the update.
Page 411 SYNC 3 module. The messages (read and unread), and call history, Lincoln Motor Company does not access the Automatic In this menu selection, you including history of calls when your cell...
Page 412: Home Screen
SYNC 3 HOME SCREEN E205446 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 413: Using Voice Recognition
SYNC 3 Item Tile Home screen display Audio Shows the active media source. If your vehicle does not have navigation, this space contains the compass. Phone The name of the connected phone appears on the screen. The status of the phone features also appear.
Page 414 SYNC 3 Voice Command Action and Description Main Menu Brings you to the main menu. Go back Returns you to the previous screen. Cancel Ends the voice session. List of Commands Gives you a list of possible voice commands. ___ List of Commands You can name any feature and the system gives a list of commands available for the feature.
Page 415 SYNC 3 Audio Voice Commands of a Sirius channel or a channel number, a radio frequency number, or the name of an ___ is a dynamic listing, meaning that for artist, album, song or a genre. audio voice commands it can be the name To control the media features, press the voice button and when prompted, say: Voice command Description...
Page 416 SYNC 3 Voice command Description Play Song ___ Play Audiobook ___ Browse ___ For USB audio only, you can say the name of an artist, album, or a genre to browse by that selection. Your system must finish indexing before this option is available.
Page 417 SYNC 3 Phone Voice Commands You can use voice commands to connect your Bluetooth-enabled phone to the system. Pairing a Phone To pair your phone, press the voice button and when prompted, say: Voice command Description Pair Phone Follow the on-screen instructions to complete the pairing process. See Settings (page 460). Making Calls ___ is a dynamic listing, meaning that for phone voice commands it can be the name...
Page 418 SYNC 3 Please make sure that you are saying the contact list. contact name exactly as it appears in your Once you have provided the digits of the phone number, you can say the following commands: Voice Command Description <0-9> If the full number was not entered with the first command, you can continue saying the number.
Page 419 SYNC 3 Navigation Voice Commands You can use any of the following commands ___ is a dynamic listing, meaning that for (If Equipped) to set a destination or find a point of interest. navigation voice commands it can be a POI Setting a Destination category or an address.
Page 420 SYNC 3 In addition, you can say these commands when a route is active: Voice command Description Cancel Route Cancels the current route. Detour Allows you to select an alternate route. Repeat Instruction Repeats the last guidance prompt. Show Route Displays the active route.
Page 421 SYNC 3 There are also voice commands that you can use when app(s) are connected to SYNC 3: Voice command Description Say the name of an app At any time, you can say the name of a mobile app to start the mobile app on SYNC 3. Say the name of an app, followed SYNC 3 will list the available voice commands for the specified app if the app is running on SYNC 3.
Page 422 SYNC 3 Voice Settings Commands You can say the following commands to access the voice settings: Voice command Description Voice Settings Allows you to enter the voice settings functionality. Interaction Mode Standard Sets standard prompting with longer prompts. Interaction Mode Advanced Sets advanced prompting with shorter prompts.
Page 423 SYNC 3 Note: Depending on the current climate To disable this automatic fan speed control settings, the fan speed may reduction feature during voice sessions, automatically go down while issuing voice press and hold the climate control AC and commands or while making and receiving Recirculated air buttons simultaneously, phone calls via SYNC to reduce the amount release and then increase fan speed within...
Page 424: Entertainment
SYNC 3 ENTERTAINMENT E205443 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 425 SYNC 3 Message Message and description Sources Direct Tune Presets Sources You can access these options using the touchscreen or voice commands. Press this button to select the source of media you want to listen to. Menu item SIRIUS The name of the USB that is plugged in displays here. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 426 SYNC 3 Menu item Bluetooth Stereo Apps If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections. This feature may not be available in all markets and requires an active subscription. There are two preset banks available for AM Once you have entered the station's call AM/FM Radio...
Page 427 SYNC 3 SIRIUS satellite radio is a subscription-based For more information on extended Note: SIRIUS reserves the unrestricted right satellite radio service that broadcasts a subscription terms (a service fee is required), to change, rearrange, add or delete variety of music, sports, news, weather, traffic the online media player and a list of SIRIUS programming.
Page 428 SYNC 3 Menu item Action and description Replay Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio. Live When you are in replay mode, you are not able to select a different preset until you return to live audio.
Page 429 SYNC 3 SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
Page 430 SYNC 3 Troubleshooting tips Message Cause Action Unsubscribed Channel Your subscription does not include this channel. Contact SIRIUS at 1-888-539-7474 to subscribe to the channel, or tune to another channel. Satellite acquiring signal… The signal is lost from the SIRIUS satellite or SIRIUS The signal is blocked.
Page 431 SYNC 3 HD Radio technology is the digital evolution The multicast indicator appears in FM mode of analog AM/FM radio. Your system has a (only) if the current station is broadcasting special receiver that allows it to receive multiple digital broadcasts. The highlighted digital broadcasts (where available) in numbers signify available digital channels addition to the analog broadcasts, it already...
Page 432 SYNC 3 When HD Radio broadcasts are active, you can access the following functions: Message Action and description Presets Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when the channel saves.
Page 433 SYNC 3 In order to provide the best possible technology. Independent entities own and experience, use the contact form to report operate each station. These stations are any station issues found while listening to a responsible for ensuring all audio streams station broadcasting with HD Radio and data fields are accurate.
Page 434 SYNC 3 Website http://www.ibiquity.com/automotive/report_radio_station_experiences CD (If equipped) HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and Once you select this option, the system foreign patents. HD Radio and the HD and returns you to the main audio screen. HD Radio logos are proprietary trademarks of iBiquity Digital Corp.
Page 435 SYNC 3 Bluetooth Stereo or USB You can use the forward, reverse, pause or play buttons to control the audio playback. Bluetooth Stereo and USB allow you to access media that you store on your Bluetooth device or USB device such as music, audio books or podcasts.
Page 436 SYNC 3 Button Function Browse If available, displays the list of tracks in the Now Playing playlist. New Search This option, which is available under browse, allows you to play all tracks or to filter the available media into one of the below categories. Play All Playlists Artists...
Page 437: Climate
SYNC 3 USB Ports Apps SYNC 3 is also able to organize the media from your USB device by metadata tags. The system supports the use of certain audio Metadata tags, which are descriptive apps such as iHeartRadio through a USB or software identifiers embedded in the media bluetooth-enabled device.
Page 438 SYNC 3 E227323 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 439 SYNC 3 Driver temperature: Touch up or down to adjust the temperature. AUTO: Touch the button to switch on automatic operation. Select the desired temperature using the temperature control. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature.
Page 440 SYNC 3 MAX A/C: Touch the button to activate and maximize cooling. The driver and passenger temperatures are set to LO, recirculated air flows through the instrument panel vents, air conditioning automatically turns on and the fan automatically adjusts to the highest speed.
Page 441: Phone
SYNC 3 Pairing Your Cell Phone for the First 6. Your phone may prompt you to give the PHONE Time system permission to access information. To check your phone’s compatibility, see WARNING Pair your Bluetooth-enabled phone with the your phone’s manual or visit the website. system before using the functions in Driving while distracted can result in hands-free mode.
Page 442 Phone Menu • Dialing a number. Websites This menu becomes available when a phone • Call waiting notification. is paired and connected. owner.lincoln.com • Caller identification. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 443 SYNC 3 E205447 Item Menu Item Action and Description Recent Call List Displays your recent calls. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 444 SYNC 3 Item Menu Item Action and Description You can place a call by selecting an entry from this list. You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose: Incoming Outgoing Missed...
Page 445 SYNC 3 Making Calls There are many ways to make calls from the SYNC 3 system, including using voice commands. See Using Voice Recognition (page 410). You can use the touchscreen to place calls as well. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 446 SYNC 3 Menu Item Action and Description To call a number in your contacts, select: To reject the call, select: Phone Select the digits of the Menu Item Action and Description Menu Item Keypad number you wish to call. Contacts You can then select the Reject Call...
Page 447 SYNC 3 Text Messaging Item Item Note: Downloading and sending text Mute You can switch the messages using Bluetooth are cell End Call Immediately end a microphone off so phone-dependent features. phone call. You can the caller does not also press the button hear you.
Page 448 SYNC 3 Smartphone Connectivity Note: The Android Auto App may not be (If Equipped) To disable this feature from the Settings available within your current market. SYNC 3 allows you to use Apple CarPlay and screen, select: 2. To switch this feature on from the Android Auto to access your phone.
Page 449: Navigation
SYNC 3 Select the zoom in icon to see a NAVIGATION To disable this feature from the Settings closer view of the map. screen, select: Your navigation system is comprised of two E207752 main features, destination mode and map Menu Item Select the zoom out icon to see a mode.
Page 450 SYNC 3 North up (2D map) always shows Points of Interest (POI) grouping If you have subscribed to SiriusXM Traffic the northern direction to be icon: You can choose up to three and Travel Link (where available), traffic flow upward on the screen. POI icons to display on the map.
Page 451 SYNC 3 Menu Item Description (number, street, city, state) For example "12 Mainstreet Dearborn MI" Partial Address (number, street) if searching in current state (number, street and zip code (or postal code in Canada)) if searching out of state You can enter unique addresses that contain door number prefixes with or without the prefix. For example, you could enter "6N340 Fairway Lane"...
Page 452 SYNC 3 Menu Item Description This is in a decimal degrees format, one to six decimal places are accepted. You are given autocomplete options below the address bar to select as you type. If you do not give an exact destination, a menu displays with your possible selections. Previous Destinations Collections of your last 40 navigation destinations display here.
Page 453 SYNC 3 Menu Item Description Favorites Favorites include any location you have previously saved. To add Favorites: Add a Favorite Select this button and enter a location into the destination bar. Search Select this option to have the system locate the address you have entered. Save Select this button when the address you have entered appears on the screen.
Page 454 SYNC 3 Menu Item Description Along Route Near Destination In a City Once you have chosen your destination, press: Menu Item Action and Description Save This saves the destination to your favorites. Start This shows you a map of your entire route. You can then choose your route from three different options. Fastest Uses the fastest moving roads possible.
Page 455 SYNC 3 Once you have chosen you destination, press: Menu Item Action and Description Start The system uses a variety of screens and prompts to guide you to your destination. During Route guidance, you can press the maneuver arrow icon on the map if you want the system to repeat route guidance instructions.
Page 456 SYNC 3 Button Highway Exit Info Highway exit information displays on the right hand side of the screen during navigation. Points of interest icons display for restaurants, hotels, fuel stations and ATMs when they are present at the exit. You can select the POI icons to receive a listing of specific locations. You can select the POI location as a waypoint or destination if desired.
Page 457 SYNC 3 Button Detour An alternate route displays in comparison with the current route. Edit Waypoints Only available if you have an active waypoint on your route. See Waypoints later in this section for information on how to set waypoints. Use this button to re-order or remove your waypoints.
Page 458 SYNC 3 Menu Item Add Waypoint The waypoint list then appears and you are able to re-order all of your waypoints by selecting the menu icon on the right hand side of the location. You can select up to five waypoints. You can also have the system set the order for you by pressing: Optimize Order To return to your route, press:...
Page 459: Apps
You may know a local short cut that is more efficient at a given time Map coverage includes the USA (including owner.lincoln.com than the route provided by SYNC 3, but you Puerto Rico and the US Virgin Islands), www.syncmyride.ca...
Page 460 SYNC 3 Note: In order to use an app with SYNC 3, The connected device sends data to Ford in Websites the App needs to be running in the the United States. The information is www.syncmaroute.ca background of your phone. If you shut down encrypted and includes your VIN, SYNC 3 the app on your phone, it shuts down the module number, odometer, usage statistics...
Page 461 SYNC 3 SiriusXM Traffic and Travel Link App Permissions Note: A paid subscription is required to access and use these features. Go to Equipped) The system organizes the App permissions www.siriusxm.com/travellink for more into groups. You can grant these group information.
Page 462 SYNC 3 Menu Item Action and Description Traffic on Route Touch these buttons to identify traffic incidents on your route, near your vehicle’s current location or near any of your favorite places, if programmed. Traffic Nearby Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route.
Page 463: Settings
SYNC 3 Sound the settings for many of the system features. SETTINGS To access additional settings, swipe the Pressing this button allows you to adjust the screen left or right. Under this menu, you can access and adjust following: Sound Settings Reset All Returns Treble, Midrange, and Bass sound settings to factory levels.
Page 464 SYNC 3 Media Player the active audio source. Pressing the button allows you to access the following options This button is available when a media device for active devices only. such as a Bluetooth Stereo or USB device is Menu Item Action and Description Podcast Speed For some Apple devices, SYNC 3 can adjust the playback speed of podcasts.
Page 465 SYNC 3 Clock arrows on the left adjust the hour and arrows You can adjust the following features: on the right adjust the minute. You can then To adjust the time, select the up and down select AM or PM. arrows on either side of the screen.
Page 466 2. A prompt alerts you to search for the 1. Follow the on-screen instructions. system on your phone. 2. Select your phone's name when it owner.lincoln.com 3. Select your vehicle's make and model as appears on the touchscreen. www.syncmyride.ca it displays on your phone.
Page 467 SYNC 3 Menu Item Action and Description View Devices You can then select: Add a Bluetooth Device You can add a Bluetooth-enabled device by following the steps in the previous table. You can select a phone by touching the name of the phone on the screen. You then have the following options: Connect Depending on the status of the device, you can select either of these options to interact with the selected device.
Page 468 SYNC 3 Menu Item Action and Description First Name Last Name Re-download Contacts Select this option to re-download your contact list manually. Delete Contacts Select this option to delete the in vehicle contact list. Deleting the in vehicle list does not erase the contact list on the connected phone.
Page 469 SYNC 3 Menu Item Action and Description Text Messaging You can then select: No Alert (Silence) No sound plays when a message comes to your phone. You can select one of the three available notification sounds. Voice Readout When enabled, a voice prompt alerts you when you receive a new message. You can enable and disable the following options as well: Menu Item Action and Description...
Page 470 SYNC 3 Menu Item Action and Description Set Emergency Contacts You can select up to two numbers from your mobile device's phonebook as emergency contacts for quick access at the end of the 911 Assist call process. Radio This button is available if a Radio source such as AM or FM is the active media source.
Page 471 SYNC 3 Navigation preferences by selecting the following menus. You can adjust many of the Navigation Map Preferences Menu Item Action and Description Map Preferences Then select any of the following: 3D City Model When this option is active, the system shows 3D renderings of buildings. Breadcrumbs When enabled, your vehicle’s previously traveled route displays with white dots.
Page 472 SYNC 3 Route Preferences Menu Item Second Level Messages, Actions and Descriptions Route Preferences Then select any of the following: Preferred Route Choose to have the system display your chosen route type. Shortest Fastest Always Use ___ Route Bypass route selection in destination programming. The system only calculates one route based on your preferred route setting.
Page 473 SYNC 3 Navigation Preferences Menu Item Action and Description Navigation Preferences Guidance Prompts You can adjust how the system provides prompts. Then select any of the following: Voice and Tones Voice Only Tones Only The connected devices sends data to Ford Note: Standard data rates will apply.
Page 474 SYNC 3 Menu Item Action and Description Mobile Apps Enable or disable the use of mobile apps on SYNC 3. Disabling mobile apps in the settings menu disables automatic updates and the use of mobile apps on SYNC 3. You can view the status of mobile app permissions in the settings menu. Once Mobile Apps is enabled, you have the following options: Update Mobile Apps This provides information on the current state of available app updates.
Page 475 Note: Ford and Lincoln are not responsible General or liable for any damages or loss of privacy relating to usage of an app, or dissemination...
Page 476 SYNC 3 Menu Item About Information pertaining to the system and its software. Software Licenses Documentation of the software license for the system. Master Reset Select to restore factory defaults. This erases all personal settings and personal data. Wi-Fi You can adjust the following: Menu Item Action and Description Wi-Fi...
Page 477 SYNC 3 Ambient Lighting Vehicle Door Keypad Code (If Equipped) Select this button to add or erase a personal Note: You vehicle may not have all of these Tap a color once to active ambient lighting. door keypad code. To add or erase a features.
Page 478 SYNC 3 Onboard Modem Serial Number (ESN) shows you the ESN number for your system. You need this number for certain Selecting this button on the settings menu registrations such as Satellite Radio. Display To make adjustments using the touchscreen, select: Menu Item Action and Description Brightness...
Page 479: Sync 3 Troubleshooting
To check your cell phone's compatibility, visit To enable valet mode, enter your chosen appears informing you that a four digit code the Ford or Lincoln website. PIN. The system then asks to confirm your must be entered to enable and disable valet PIN by reentering it.
Page 480 SYNC 3 Cell phone issues Issue Possible cause Possible solution There is background noise The audio control settings on your cell during a phone call. phone may be affecting SYNC 3 Refer to your device's manual about audio adjustments. performance. Try switching your cell phone off, resetting it or removing the battery, During a call, I can hear the then try again.
Page 481 SYNC 3 Cell phone issues Issue Possible cause Possible solution Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual. The system says "Phone- book downloaded" but my Limitations on your cell phone's capab- If the missing contacts are stored on your SIM card, move them to SYNC 3 phonebook is ility.
Page 482 SYNC 3 Cell phone issues Issue Possible cause Possible solution iPhone • Go to your cell phone's Settings. • Go to the Bluetooth Menu. • Press the blue circle to the right of the device named with your vehicle make and model to enter the next menu. •...
Page 483 SYNC 3 Cell phone issues Issue Possible cause Possible solution Text messages from WhatsApp and Facebook Messenger are not supported. Your cell phone must support downloading text messages through This is a cell phone-dependent feature. Bluetooth to receive incoming text messages. Audible text messages do Because each cell phone is different, refer to your device's manual not work on my cell phone.
Page 484 SYNC 3 USB and Bluetooth Stereo issues Issue Possible cause Possible solution The device has a lock screen enabled. Make sure your device is unlocked before connecting it to SYNC 3. SYNC 3 does not recog- Make sure you are not leaving the device in your vehicle during very nize my device when I start This is a device limitation.
Page 485 SYNC 3 USB and Bluetooth Stereo issues Issue Possible cause Possible solution Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then connect it back to SYNC 3. When I connect my device, To listen to Apple devices through USB, select AirPlay from the devices I sometimes do not hear This is a device limitation.
Page 486 SYNC 3 Wi-Fi Issues Issue Possible cause Possible solution Disconnecting after successful connection. Weak signal probably due to distance from Position the vehicle close to the hotspot with the hotspot, obstruction or high interference. the front of the vehicle facing the hotspot direction and remove obstacles if possible.
Page 487 SYNC 3 Wi-Fi Issues Issue Possible cause Possible solution SYNC 3 is not seen when searching for Wi-Fi SYNC 3 does not provide a hotspot. SYNC 3 currently does not provide a hotspot. networks from your phone or other devices. Software download takes too long.
Page 488 SYNC 3 AppLink issues Issue Possible cause(s) Possible solution(s) Make sure you have a compatible smartphone; an Android with OS 2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher. Addition- AppLink Mobile Applications: When I select You did not connect an Applink Compatible ally, make sure you pair and connect your "Connect Mobile Apps,"...
Page 489 SYNC 3 AppLink issues Issue Possible cause(s) Possible solution(s) and select ' A pps', then find the particular app and choose 'Force stop'. Do not forget to restart the app afterward, then select "Connect Mobile Apps" on SYNC 3. On an iPhone with iOS7+, to force close an app, double tap the home button then swipe up on the app to close it.
Page 490 SYNC 3 AppLink issues Issue Possible cause(s) Possible solution(s) Unplug the USB cable from the phone, wait a moment, and plug the USB cable back in to My iPhone is connected, my app is running, I You may need to reset the USB connection the phone.
Page 491 SYNC 3 Voice command issues Issue Possible cause Possible solution Review the cell phone voice commands and the media voice commands at the beginning of their respective sections. You may be using the wrong voice commands. SYNC 3 does not under- Refer to the audio display during an active voice session to find a list stand what I am saying.
Page 492 SYNC 3 Voice command issues Issue Possible cause Possible solution Make sure that you are saying the name exactly as it appears on your You may not be saying the name exactly SYNC 3 does not under- phone. For example, if your contact is "Joe Wilson", say "Call Joe as it appears on your phonebook.
Page 493 SYNC 3 Voice command issues Issue Possible cause Possible solution The SYNC 3 voice control system is having trouble SYNC 3 applies the phonetic pronunciation rules of the selected recognizing foreign tracks, You may be saying the foreign names language to the names stored on your media player or USB flash artists, albums, genres and using the currently selected language for drive.
Page 494 SYNC 3 General Issue Possible cause Possible solution SYNC 3 only supports four languages in a single module for text display, voice control and voice prompts. The country where you The language selected for bought your vehicle dictates the four languages based on the most the instrument cluster and popular languages spoken.
Page 495 SYNC 3 For additional assistance with SYNC 3 Lincoln Website. troubleshooting please call or visit the Lincoln Support Customer Relationship Center United States: 1-800-521-4140 Canada: 1-800-387-9333 Website owner.lincoln.com www.syncmyride.ca www.syncmaroute.ca MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 496: Accessories
All-weather floor mats. www.LincolnCanada.com manufacturer's limited warranty details and • Premium carpeted floor mats. request a copy of the Lincoln Licensed Accessories product limited warranty from Lincoln Motor Company will repair or replace Lifestyle the accessory manufacturer. any properly authorized dealer-installed Lincoln Original Accessory found to be •...
Page 497 • If you or an authorized Lincoln dealer add of the vehicle or of the front or rear axle any non-Lincoln electrical or electronic (GVWR or GAWR as indicated on the accessories or components to your Safety Compliance Certification label).
Page 498: Lincoln Protect
(U.S. Only) Roadside Assistance 3. BaseCARE - Covers 84 components. Lincoln Protect means peace of mind. It’s the Exclusive 24/7 roadside assistance, including: 4. PowertrainCARE - Covers 29 critical extended service plan backed by the Lincoln components.
Page 499 Interest Free Finance Options • Rental reimbursement. • Coverage for certain maintenance and Lincoln Protect also offers a Premium Just a 10% down payment will provide you wear items. Maintenance Plan that covers all scheduled with an affordable, no interest, no fee •...
Page 500 Lincoln Protect This information is subject to change. For more information, visit your local Lincoln of Canada dealer or www.Lincoln.ca to find the Lincoln Extended Service Plan that is right for you. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 501: Scheduled Maintenance
Scheduled Maintenance Failure to perform scheduled maintenance If you do not use Ford authorized parts they GENERAL MAINTENANCE invalidates warranty coverage on parts may not meet our specifications and INFORMATION affected by the lack of maintenance. depending on the part, it could affect emissions compliance.
Page 502 Scheduled Maintenance Your vehicle is equipped with the Intelligent Your vehicle is very sophisticated and built Additives and Chemicals Oil-Life Monitor system, which displays a with multiple, complex, performance systems. This owner's manual and the Ford Workshop message in the information display at the Every manufacturer develops these systems Manual list the recommended additives and proper oil change interval.
Page 503 Scheduled Maintenance Owner Checks and Services Make sure to change your vehicle’s oils and It is critical that systems are flushed only with fluids at the specified intervals or in new fluid that is the same as that required Make sure you perform the following basic conjunction with a repair.
Page 504 Scheduled Maintenance Check every six months Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-Point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly.
Page 505: Normal Scheduled Maintenance
Scheduled Maintenance Multi-Point inspection Exterior lamps operation Steering and linkage Fluid levels ; fill if necessary Tires (including spare) for wear and proper pressure For oil and fluid leaks Windshield for cracks, chips or pits Half-shaft dust boots Washer spray and wiper operation Brake, coolant recovery reservoir, automatic transmission and window washer If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister.
Page 506 Scheduled Maintenance When to expect the message prompting you to change your oil Interval Vehicle use and example Normal Normal commuting with highway driving 7500-10000 miles No, or moderate, load or towing (12000-16000 km) Flat to moderately hilly roads No extended idling Severe Moderate to heavy load or towing 5000-7499 miles...
Page 507 Scheduled Maintenance Maintenance Intervals At every oil change interval as indicated by the information display Change engine oil and filter. Rotate the tires. Perform a multi-point inspection (recommended). Inspect the automatic transmission fluid level. Consult your dealer for requirements. Inspect the brake pads, rotors, hoses and parking brake. Inspect the engine cooling system strength and hoses.
Page 508 Scheduled Maintenance Other maintenance items Every 20000 miles (32000 Replace cabin air filter. Every 30000 miles (48000 Replace engine air filter. Every 35000 miles (56000 Replace fuel filter (3.0L only). At 100000 miles (160000 Change engine coolant. Replace spark plugs. Every 100000 miles (160000 km) Inspect accessory drive belt(s).
Page 509: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance Other maintenance items Change automatic transmission fluid. Every 150000 miles (240000 km) Replace accessory drive belt(s). Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval.
Page 510 Scheduled Maintenance Perform the services shown in the following • Example 2: The message has not come tables when specified or within 3000 miles on, but the odometer reads 30000 miles (4800 kilometers) of the message appearing (48000 kilometers) (for example, the in the information display prompting you to Intelligent Oil-Life Monitor was reset at change your oil.
Page 511 Scheduled Maintenance Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery) As required Change engine oil and filter as indicated by information display and perform services listed in the Normal Scheduled Maintenance chart.
Page 512 Scheduled Maintenance Operating in dusty or sandy conditions (such as unpaved or dusty roads) Perform multi-point inspection. Every 30000 miles (48000 Change automatic transmission fluid. Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 303). Exclusive use of E85 (flex fuel vehicles only) Every oil change If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.
Page 513: Scheduled Maintenance Record
Scheduled Maintenance Engine Air Filter and Cabin Air Filter dirty conditions. Vehicles operated in these Replacement conditions require frequent inspection and replacement of the engine air filter and cabin The life of the engine air filter and cabin air air filter. filter is dependent on exposure to dusty and SCHEDULED MAINTENANCE RECORD Dealer stamp...
Page 514 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 515 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 516 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 517 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 518 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 519 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 520 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 521 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 522 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 523 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 524 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 525 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 526 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 527 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 528 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 529 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 530 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 531 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 532 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 533: Appendices
Appendices IF YOU DO NOT AGREE TO THIS END its suppliers shall be liable for any END USER LICENSE AGREEMENT USER LICENSE AGREEMENT ("EULA") DO damages arising out of errors in the NOT USE THE DEVICES OR COPY THE speech recognition process. It is your VEHICLE SOFTWARE END USER SOFTWARE.
Page 534 Appendices • Limitations on Distributing, Copying, • SOFTWARE Transfer: You may automatically check the version of the Modifying and Creating Derivative permanently transfer your rights under SOFTWARE and/or its components that Works: You may not distribute, copy, this EULA only as part of a sale or transfer you are utilizing and may provide make modifications to or create of the DEVICES, provided you retain no...
Page 535 Appendices MOTOR COMPANY, its affiliates and/or its designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE. MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 536 Appendices • Links to Third Party Sites: The with the use of the DEVICES. may be accessed through use of the SOFTWARE may provide you with the SOFTWARE is the property of the respective UPGRADES AND RECOVERY MEDIA: If the ability to link to third party sites.
Page 537 Appendices EXPORT RESTRICTIONS: You acknowledge No Liability for Certain Damages: EXCEPT General Operation that the SOFTWARE is subject to U.S. and AS PROHIBITED BY LAW, FORD MOTOR • Voice Command Control: Certain European Union export jurisdiction. You COMPANY, ANY THIRD PARTY SOFTWARE functions within the SYNC®...
Page 538 Appendices • Navigation Features: Any navigation • Route Safety: Do not follow the route features included in the system are suggestions if doing so would result in intended to provide turn by turn an unsafe or illegal maneuver, if you instructions to get you to a desired would be placed in an unsafe situation, destination.
Page 539 Appendices Your Responsibilities and Assumptions of Risk MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 540 Appendices • You agree to each of the following:(a) financial or safety information or other WITHOUT WARRANTY OF ANY KIND, AND Any use of the SOFTWARE while driving content; and (e) Use of the SOFTWARE FORD MOTOR COMPANY HEREBY an automobile or other vehicle in may cause you to incur additional DISCLAIMS ALL WARRANTIES AND violation of applicable law or otherwise...
Page 541 Appendices OR WRITTEN INFORMATION OR ADVICE Applicable Law, Venue, Jurisdiction FORD MOTOR COMPANY’S LICENSORS’ GIVEN BY FORD MOTOR COMPANY OR ITS INTELLECTUAL PROPERTY RIGHTS. Dispute • The laws of the State of Michigan govern AUTHORIZED REPRESENTATIVE SHALL means any dispute, action, or other this EULA and Your use of the CREATE A WARRANTY.
Page 542 Appendices (c) Small claims court. You may also litigate (e) Class action waiver. Any proceedings to dispute involving $10,000 or less, any any dispute in small claims court in your resolve or litigate any dispute in any forum hearing will be telephonic unless the county of residence or FORD MOTOR will be conducted solely on an individual arbitrator finds good cause to hold an...
Page 543 Appendices you three incentives: (1) pay the greater (h) Claims or disputes must be filed within Telenav Software End User License of the award or $1,000; (2) pay twice your one year. To the extent permitted by law, Agreement reasonable attorney’s fees, if any; and (3) any claim or dispute under this EULA to Please read these terms and conditions reimburse any expenses (including expert...
Page 544 Appendices 2. Account Information 3.1 License Limitations (b) use your own personal judgment while driving. If you feel that a route suggested by You agree: (a) when registering the TeleNav • (a) reverse engineer, decompile, the TeleNav Software instructs you to Software, to provide TeleNav with true, disassemble, translate, modify, alter or perform an unsafe or illegal maneuver,...
Page 545 Appendices 5. Limitation of Liability iii. is harmful, threatening, abusive, harassing, on the TeleNav Software for critical tortuous, defamatory, vulgar, obscene, navigation in areas where the well-being • TO THE EXTENT PERMITTED UNDER libelous, or otherwise objectionable; and (f) or survival of you or others is dependent APPLICABLE LAW, UNDER NO lease, rent out, or otherwise permit on the accuracy of navigation, as the...
Page 546 Appendices OTHERWISE), THE ENTIRE LIABILITY OF arbitration proceeding and the decision Agreement. Any such sale, assignment TELENAV AND OF ALL OF TELENAV'S of the arbitrator shall be binding upon or transfer that is not expressly permitted SUPPLIERS SHALL BE LIMITED TO THE both parties.
Page 547 Appendices not expressly granted in this Agreement are intended to, or shall be, granted or conferred TeleNav's or your failure to require The headings in this Agreement are for by implication, statute, inducement, estoppel performance of any provision shall not affect convenience of reference only, will not be or otherwise, and TeleNav and its suppliers that party's right to require performance at...
Page 548 Appendices Terms and Conditions 9.1 End User Terms Required by HERE ©United States Postal Service® 2014. Prices North America, LLC are not established, controlled or approved Permitted Use. You agree to use this Data by the United States Postal Service®. The together with the Telenav Software solely The data (“Data”) is provided for your following trademarks and registrations are...
Page 549 Appendices communication with any positioning devices Disclaimer of Warranty: TELENAV AND ITS THIS INFORMATION, ANY DEFECT IN THE or any mobile or wireless-connected LICENSORS (INCLUDING THEIR LICENSORS INFORMATION, OR THE BREACH OF THESE electronic or computer devices, including AND SUPPLIERS) DISCLAIM ANY TERMS OR CONDITIONS, WHETHER IN AN without limitation cellular phones, palmtop WARRANTIES, EXPRESS OR IMPLIED, OF...
Page 550 Appendices Entire Agreement. These terms and Government End Users. If the Data is being If the Contracting Officer, federal government conditions constitute the entire agreement acquired by or on behalf of the United States agency, or any federal official refuses to use between Telenav (and its licensors, including government or any other entity seeking or the legend provided herein, the Contracting...
Page 551 Appendices b. Limitation on Liability: The Third sion from Canadian authorities, including B. Canada Data. The following provisions Party Data licensors, including Her © Her Majesty the Queen in Right of apply to the Data for Canada, which may Majesty, Canada Post and NRCan, Canada, ©...
Page 552 Appendices under the Agreement, or as otherwise action alleging any loss, injury or the cause of the claim, demand or may be provided, by Client) which shall damages, direct or indirect, which may action, alleging loss, costs, expenses, include the following provisions on result from the use or possession of damages or injuries (including injuries behalf of the Third Party Data licensors,...
Page 553 Appendices Ecuador “INSTITUTO GEOGRAFICO Country Notice II. Mexico. The following provision applies MILITAR DEL ECUADOR Jordan “© Royal Jordanian Geographic to the Data for Mexico, which includes AUTORIZACION N° IGM-2011- Centre”. The foregoing notice certain data from the Instituto Nacional de 01- PCO-01 DEL 25 DE ENERO requirement for Jordan Data is Estadística y Geografía (“INEGI”):...
Page 554 Appendices shall mean Geomarketing applications, 2. Display of Third Party Rights Legends Kartografie a.s.; (c) such license for selling GIS applications, mobile business asset for Belgium. Client shall, for each Trans- or distributing with respect to Data for the management applications, call center action that uses Traffic Codes for Territory of Switzerland is conditioned on applications, telematics applications,...
Page 555 Appendices C. OS Enforcement. Without limiting Moldova, Italy “La Banca Dati Italiana è Section IV(B) above, with respect to Data Poland, stata prodotta usando for the Territory of Great Britain, Client Slovenia quale riferimento anche acknowledges and agrees that the and/or cartografia numerica ed al Ordnance Survey (“OS”) may bring a direct...
Page 556 Appendices remove any copyright notices that appear update such list from time to time. The Product incorporates data which is © and do not modify the Data in any way. You license rights granted to Client under this 20XX Telstra Corporation Limited, GM agree not to otherwise reproduce, copy, TL with respect to the Data for such Holden Limited, Intelematics Australia...
Page 557 Appendices Limited Liability: devices, including without limitation cellular is void if failure of the Data has resulted from phones, palmtop and handheld computers, accident, abuse, or misapplication. Any TO THE EXTENT PERMITTED BY pagers, and personal digital assistants or replacement Data will be warranted for the APPLICABLE LAW, NAV2 AND ITS PDAs.
Page 558 Appendices Entire Agreement NO CIRCUMSTANCES SHALL NAV2’s OR 2000-2007 Gracenote. Gracenote Software, ITS SUPPLIERS’ LIABILITY HEREUNDER copyright © 2000-2007 Gracenote. This These terms and conditions constitute the EXCEED THE PRICE PAID. Certain liability product and service may practice one or entire agreement between NAV2(and its exclusions may not be permitted under more of the following U.S.
Page 559 Appendices functions. You may use Gracenote Data only You agree that your non-exclusive licenses Gracenote uses a unique identifier to track by means of the intended End User functions to use the Gracenote Content, Gracenote queries for statistical purposes. The purpose of this device.
Page 560 Appendices ERROR-FREE OR THAT THE FUNCTIONING IC: 216B-SYNCG3-L SUNA TRAFFIC CHANNEL – TERMS AND OF THE GRACENOTE SOFTWARE OR CONDITIONS This device complies with Part 15 of the FCC GRACENOTE SERVERS WILL BE Rules and with RSS-210 of Industry Canada. By activating, using and/or accessing the UNINTERRUPTED.
Page 561 Appendices SUNA Products and/or Services are intended We will use reasonable endeavours to as an aid to personal motoring and travel provide the SUNA Traffic Channel 24 hours Website planning, and do not provide comprehensive a day, 365 days a year. The SUNA Traffic www.sunatraffic.com.au/termsandcondi- or accurate information on all occasions.
Page 562: Type Approvals
Appendices and/or Services, and to the extent which it TYPE APPROVALS is lawful to do so, both Intelematics and each Supplier excludes any warranties which RF Certification Logos for Tire Pressure might otherwise be implied by any State or Monitoring Sensor(s) Federal legislation in relation to SUNA Products and/or Services.
Page 563 Appendices E207818 E207820 E207821 European Union EU Malaysia Morocco E197811 E198001 E207819 Jordan Moldova Philippines MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 564 Appendices E197844 E198002 Serbia South Africa E203679 Taiwan E207822 Singapore E203899 MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 565 Appendices E198009 Ukraine MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing...
Page 566 Index Audio Control...........79 Vertical Aim Adjustment........317 Adjusting the Steering Wheel......78 Seek, Next or Previous........79 Power Tilt and Telescope Steering Audio System..........388 Column..............78 General Information...........388 See: Climate Control...........134 Audio Unit............389 About This Manual..........7 Auto Hold............192 See: Adaptive Headlamps........89 Airbag Disposal..........53 Using Auto Hold..........194 See: Brakes............189 Air Conditioning Autolamps............85...
Page 567 Index Auxiliary Power Points.........156 California Proposition 65.......12 Number of MyKeys..........62 Capacities and Specifications - 2.0L..376 Checking the Wiper Blades......316 110 Volt AC Power Point........156 12 Volt DC Power Point........156 Specifications............377 Child Restraint and Seatbelt Capacities and Specifications - 3.0L..381 Maintenance...........41 Locations...............156 Specifications............383 Child Restraint Positioning......31...
Page 568 Readiness for Inspection and Maintenance Switching the System Off and On....239 Drive Control..........244 (I/M) Testing............173 System Errors............239 End User License Agreement....530 LINCOLN DRIVE CONTROL......244 System Lights, Messages and Audible Driver Alert.............226 VEHICLE SOFTWARE END USER LICENSE Alerts..............238 Using Driver Alert..........226 AGREEMENT (EULA) ........530...
Page 569 Bluetooth Stereo or USB........432 Heated Exterior Mirrors........96 CD (If equipped)...........431 Integrated Blind Spot Mirrors......96 Fuse Specification Chart......277 HD Radio Information (If Available)....427 Lincoln Welcome Mat..........96 Passenger Compartment Fuse Panel...289 SIRIUS® Satellite Radio (If Activated).....423 Memory Mirrors.............96 Power Distribution Box........277 Sources..............422 Power Exterior Mirrors.........94...
Page 570 Index General Maintenance Information...498 Heated Windows and Mirrors....137 Information Messages........114 Multi-Point Inspection........501 Heated Exterior Mirrors........137 Active Park.............114 Owner Checks and Services......500 Heated Rear Window..........137 Adaptive Cruise Control........115 Protecting Your Investment......498 Heated Wiper Park..........138 Adaptive Headlamps...........116 Why Maintain Your Vehicle?......498 Heating AdvanceTrac ............116 Why Maintain Your Vehicle at Your See: Climate Control...........134...
Page 571 Auto-Dimming Mirror..........97 Lighting..............85 Introduction............7 See: Changing a Road Wheel......359 Lincoln Automotive Financial Services..12 Lincoln Protect..........495 Lincoln Protect (CANADA ONLY)....496 Lincoln Protect Extended Service Plans (U.S. Jump Starting the Vehicle......263 Maintenance..........297 Only)..............495 Connecting the Jumper Cables.....264 General Information...........297 Load Carrying..........246 Media Hub............391 Jump Starting............265...
Page 572 Index Saving a PreSet Position........145 Maintenance Intervals........504 Pairing Your Cell Phone for the First Message Center Time..............438 See: Information Displays.........108 Phone Menu............439 Mirrors Receiving Calls............443 See: Heated Windows and Mirrors....137 Oil Change Indicator Reset......304 Smartphone Connectivity.........445 Oil Check See: Windows and Mirrors.........93 Text Messaging...........444 Mobile Communications Equipment...14 Post-Crash Alert System......266...
Page 573 Index Replacing a Lost Key or Remote Seatbelt Extension.........42 Control............59 Seatbelt Height Adjustment......38 Reporting Safety Defects (Canada Seatbelt Reminder..........40 Rear Parking Aid..........201 Only)..............276 Belt-Minder ............40 Obstacle Distance Indicator......201 Reporting Safety Defects (U.S. Only)..275 Seatbelts............34 Rear Seat Armrest.........150 Roadside Assistance........261 Principle of Operation..........34 Armrest pass-through........150 Seatbelt Warning Lamp and Indicator Vehicles Sold in Canada: Getting Roadside...
Page 574 Index Side Airbags.............49 Starting and Stopping the Engine.....159 Information Contained on the Tire Side Sensing System........203 General Information..........159 Sidewall............342 Obstacle Distance Indicator......203 Steering............239 Temperature A B C..........341 Sitting in the Correct Position....139 Electric Power Steering........239 Traction AA A B C..........340 Snow Chains Steering Wheel..........78 Treadwear............340...
Page 575 Index Towing Points..........267 Using Summer Tires........354 Changing the Set Speed........221 Using Traction Control.........195 Installing the Recovery Hook......267 Detection Issues..........222 Recovery Hook Location........267 Following a Vehicle..........219 Switching the System Off........195 Towing the Vehicle on Four Wheels..256 Following a Vehicle to a Complete Stop..219 System Indicator Lights and Messages..195 Emergency Towing..........256 Hilly Condition Usage........222...
Page 576 Index Windshield Wipers.........82 Cooling system............331 Engine Oil..............105 Engine..............330 Fasten Seatbelt............105 Intermittent Wipe..........82 Fuel system............330 Front Airbag............105 Wiper Blades General..............330 Heads Up Display..........105 See: Checking the Wiper Blades....316 Miscellaneous............331 High Beam............105 Wipers and Washers........82 Removing Vehicle From Storage.....331 Hood Ajar..............105 Tires................331 Low Fuel Level.............105 Ventilation Low Tire Pressure Warning......105...

Lincoln MKZ 2017 Owner's Manual

Introduction

Environment

Child Safety

Seatbelts

Personal Safety System?

Supplementary Restraints System

Keys and Remote Controls

Mykey

Doors and Locks

Security

Steering Wheel

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Fuel and Refueling

Transmission

All-Wheel Drive

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Wheels and Tires

Capacities and Specifications

Audio System

Sync 3

Accessories

Lincoln Protect

Scheduled Maintenance

Appendices

Quick Links

Troubleshooting

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Summary of Contents for Lincoln MKZ 2017