Cannot Log In To The Router; Cannot Access The Internet - NETGEAR N300 User Manual

Cannot Log In to the Router

If you are unable to log in to the router from a computer on your local network, check the
following:
• If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the router as described in the previous section.
• Make sure that your computer's IP address is on the same subnet as the router. If you are
using the recommended addressing scheme, your computer's address should be in the
range of 192.168.1.2 to 192.168.1.254.
• If your computer's IP address is shown as 169.254.x.x, recent versions of Windows and
Mac OS generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in
this range, check the connection from the computer to the router, and reboot your
computer.
• If your router's IP address was changed and you do not know the current IP address,
clear the router's configuration to factory defaults. This sets the router's IP address to
192.168.1.1. This procedure is explained in
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The factory default login name
is admin, and the password is password. Make sure that Caps Lock is off when you enter
this information.
• If you are attempting to set up your NETGEAR router as an additional router behind an
existing router in your network, either configure the NETGEAR router to function as an
access point only (see
existing router with the NETGEAR router.
• If you are attempting to set up your NETGEAR router as a replacement for an ADSL
gateway in your network, the router cannot perform many gateway services, for example,
converting ADSL or cable data into Ethernet networking information. NETGEAR does not
support such a configuration.

Cannot Access the Internet

If you can access your router but you are unable to access the Internet, first determine
whether the router can obtain an IP address from your Internet service provider (ISP). Unless
your ISP provides a fixed IP address, your router requests an IP address from the ISP. You
can determine whether the request was successful using the Router Status screen.

To check the WAN IP address:
1. Start your browser, and select an external site such as http://www.netgear.com.
2. Access the router user interface at http://www.routerlogin.net.
N300 Wireless Router WNR2000v4
Factory Settings
Wireless Access Point (AP)
Troubleshooting
126
on page 133.
on page 80) or consider replacing the