Table of Contents
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IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your
safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-
erty damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2013 Dimplex North America Limited
Service Manual
Model Number:
DWF-13XX
UL Part Number
6908760100
REV
PCN
DATE
00
-
16-AUG-13
7400720100R00
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Table of Contents
Related Manuals for Dimplex DWF-13XX
Summary of Contents for Dimplex DWF-13XX
- Page 1 Dimplex North America Limited 16-AUG-13 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.com In keeping with our policy of continuous product development, we reserve the right to make changes without notice. © 2013 Dimplex North America Limited 7400720100R00...
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Page 2: Table Of Contents
NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com... -
Page 3: Operation
It can be reset by switching the 3-Position Switch to Off and waiting five minutes before switching the unit back CAUTION: If you need to continuously reset the heater, Plastic Strip disconnect power and call Dimplex customer service at Battery Cover 1-888-DIMPLEX (1-888-346-7539). Remote Control The fireplace is supplied with a radio frequency remote control. -
Page 4: Maintenance
Fireplace Surface Cleaning Use only a damp cloth to clean painted surfaces of the fireplace. Do not use abrasive cleaners. Servicing Except for installation and cleaning described in this manual, an authorized service representative should perform any other servicing. www.dimplex.com... -
Page 5: Exploded Parts Diagram
EXPLODED PARTS DIAGRAM REPLACEMENT PARTS 1. Heater Assembly (with Cutout) ..2203610200RP 10. Remote Control ....3000370900RP 2. Partially Reflective Glass ..5902610100RP 11. -
Page 6: Frames And Media Replacement Parts
2. Black Media Tray ....1025770159RP 2. River Rock Media ....1400080100RP www.dimplex.com... -
Page 7: Wiring Diagram
WIRING DIAGRAM REMOTE CONTROL RECEIVER BOARD "L" OUT "L" IN TYP. BOTTOM TYP. LED DRIVER BOARD "N" "L1" "N" "L"... -
Page 8: 3-Position Switch Replacement
Figure 3 NOTE: A flat head screwdriver can be used to gently Top Panel pry between the end of the connector and the switch to Figure 4 Remote Control Receiver 3-Position Switch Heater On/Off Switch LED Driver Board Heater Assembly www.dimplex.com... -
Page 9: Remote Receiver Replacement
maintenance to reduce the risk of electric shock or damage release the wires. to persons. 7. Depress the retainer clips on the rear of the switch and 1. Carefully remove the loose media from the front tray, if push the switch out through the opening. applicable. -
Page 10: Power Cord Replacement
. Pedestal Mount: Carefully lay the unit face down on a flat surface and remove the six screws holding the pedestal to the unit. 3. Carefully set the unit upright on a flat working surface. www.dimplex.com... -
Page 11: Partially Reflective Glass Replacement
elements to cool off to avoid accidental burning of skin. Figure 8 WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Carefully remove the loose media from the front tray, if applicable. - Page 12 11. Remove the two motor mounting screws. 12. Separate the motor from the flicker connector and remove. Media Support Bracket 13. Slide the flicker rod out of the snap-in bushing and remove. 14. Reassemble in the reverse order as above. www.dimplex.com...
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Page 13: Troubleshooting Guide
TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION General Circuit breaker trips or fuse Short in unit wiring. Trace wiring in unit. blows when unit is turned on Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit. - Page 14 Grinding or excessive noise with Flicker rod hitting or rubbing against Ensure rod is straight and mounted properly in the the heater off internal components bracket, spinning freely away from other components. Replace if necessary. Defective Flicker Motor Replace Flicker Motor www.dimplex.com...