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IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your
safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-
erty damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2011 Dimplex North America Limited
Service Manual
Model
DWF36-PG
UL Part Number
69077001A0
REV
PCN
DATE
00
-
28-NOV-11
7400560000R01

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Table of Contents
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Summary of Contents for Dimplex DWF36-PG

  • Page 1 Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 28-NOV-11 1-888-346-7539 www.dimplex.com In keeping with our policy of continuous product development, we reserve the right to make changes without notice. 7400560000R01 © 2011 Dimplex North America Limited...
  • Page 2: Table Of Contents

    NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com...
  • Page 3: Operation

    (5) minutes and plugging Button the unit back in. Off Button CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex customer service at 1-888-DIMPLEX (1-888-346-7539). Plastic Strip Remote Control...
  • Page 4: Maintenance

    Fireplace Surface Cleaning Use only a damp cloth to clean painted surfaces of the fireplace. Do not use abrasive cleaners. Servicing Except for installation and cleaning as described in this manual, an authorized service representative should per- form any other servicing. www.dimplex.com...
  • Page 5: Exploded Parts Diagram

    ExPLODED PARTS DIAGRAM REPLACEMENT PARTS LIST Remote Switchboard ....3000820300RP Heater Assembly ....2203540100RP Remote Control .
  • Page 6: Wiring Diagram

    WIRING DIAGRAM www.dimplex.com...
  • Page 7: Heater Assembly Replacement

    HEATER ASSEMbLY REPLACEMENT toward the front face). Carefully pull the bottom panel away from the fireplace Tools Required: Philips head screwdriver and rest it just in front of the bottom opening. Flat head screwdriver ! NOTE: Take care not to damage the wires from the Needle-nose pliers power cord, which are still attached to both the bottom WARNING: If the fireplace was operating prior to ser-...
  • Page 8: Flicker Motor Replacement

    These hold the interior Partially Reflective Glass brackets in place Mounting Bracket and may cause the Partially Reflective Glass to fall and www.dimplex.com...
  • Page 9: Led Light Harness Replacement

    antenna from the board stays secured to the upper- panel will need to be carefully fit over the heater assembly back panel and the remaining wire connections on the elements. This may take some careful maneuvering, slid- board stay in-tact. ing one side of the bottom panel in place first before the second side.
  • Page 10: On/Off Switch Replacement

    (i.e. cloth, cardboard, thick plastic) to avoid scratching the glass or your work surface. Center Support Bracket LED Light Strip Remove the left and right side exterior cover panels LED Light Bracket www.dimplex.com...
  • Page 11: Remote Switchboard Replacement

    from the body of the firebox by removing the screw on the visible surface of the bottom. the top flange and two (2) screws on the bottom flange REMOTE SWITCHbOARD on each panel, six (6) screws in total. (See Figure 4 for REPLACEMENT all screw locations.) Remove the six (6) screws from the bottom edge of the...
  • Page 12: Circuit Board Replacement

    Use care to not scratch the visible surface of the bottom. Remove the twelve (12) screws which secure the bot- tom panel to the fireplace: two (2) on the left and two www.dimplex.com...
  • Page 13: Troubleshooting Guide

    TROUbLESHOOTING GUIDE PROBLEM CAUSE SOLUTION General Circuit breaker trips or fuse Short in unit wiring. Trace wiring in unit. blows when unit is turned on Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.
  • Page 14 Grinding or excessive noise with Flicker rod hitting or rubbing against Ensure rod is straight and mounted properly in the the heater off internal components bracket, spinning freely away from other components. Replace if necessary. Defective flicker motor Replace flicker motor www.dimplex.com...

Table of Contents