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Summary of Contents for NEC SuperScript 660plus

  • Page 1: Table Of Contents

    Table of Contents 1 Introduction 3 Installing the Software Overview 1–1 Overview 3–1 Standard Features 1–2 SuperScript Software Installation 3–2 Configuration Overview 1–2 Installing the SuperScript Software 3–3 System Requirements 1–2 SuperScript Installation Dialogs 3–3 Unpacking the Printer 1–3 Testing the Installation 3–8 Locating the Printer Items 1–3...
  • Page 2 4–10 Insufficient Memory A–8 Help 4–10 No Printer Port A–8 Exiting before printing has completed 4–10 Insufficient Disk Space A–8 Printing from a DOS Application 4–11 Removing Previously Installed SuperScript Software A–9 5 Monitoring the Printer Status B Frequently Asked Questions Overview 5–1 Expanded SuperScript Printer Status Display...
  • Page 3 H–3 Reaching NEC on Compuserve H–3 Reaching NEC on America Online H–3 Reaching NEC on AT&T Interchange H–3 Reaching NEC on the World Wide Web H–3 Writing NEC H–3 Ordering Supplies, Printer Options, and Spare Parts H–3 Support from Your Software Vendor...
  • Page 4 PROPRIETARY NOTICE AND LIABILITY SuperScript is a trademark of NEC Technologies, Inc. All other product, brand, or trade names used in this DISCLAIMER publication are the trademarks or registered trademarks of their respective owners. The information disclosed in this document, including...
  • Page 5 NEC Corporation NEC (UK) Ltd. 7-1, Shiba 5-chome, Minato-ku, NEC House, 1 Victoria Road Tokyo 108-01, Japan London W3 6UL United Kingdom Tel: (03) 3454-1111 Tel: 081-993-8111 Telex: NECTOK J22686 Telex: 924213 NECLDN G Fax: (03) 3798-1510~1519 Fax: 081-992-7161 NEC Technologies, Inc.
  • Page 6 Telex: NECSYD AA 27411 Telex: 22102 NECTHAI TH Fax: 2-930-2020 Fax: 2-259-1199~1201 NEC Singapore Pte., Ltd. NEC Sales (Malaysia) Sdn. Bhd. 1 Maritime Square #12-10, World Trade Centre, 13th Floor, Bangunan Arab-Malaysian Singapore 0409, Singapore Letter Box No. 13C 55,...
  • Page 7: Introduction

    Chapter 1: Introduction Introduction Overview This chapter describes the standard features of the SuperScript 660plus printer. It has the details about • Unpacking the printer • System requirements for the printer • General information about Easy and Custom installation 1—1 02 Ch.1 Intro...
  • Page 8: Standard Features

    Chapter 1: Introduction This new SuperScript 660plus provides the following This guide provides installation and operating features: instructions for the NEC SuperScript 660plus. • Full Compatibility with Windows 95, Windows 3.1, The NEC SuperScript 660plus was developed and Windows for Workgroups especially for users of Windows 95, Windows 3.1 and...
  • Page 9: Unpacking The Printer

    A long cable may also cause print • Power cord problems. For best results use the 6 foot length • Parallel printer cable cable supplied with your SuperScript 660plus • Packing material printer. • A 1.4 MB floppy drive or CD-ROM drive is also Note: Save this User s Guide, the box, and all required.
  • Page 10: Setting Up And Using The Printer

    Chapter 2: Setting Up and Using the Printer Setting Up and Using the Printer Overview This chapter gives you the information you need when you set up your printer, load paper, and begin printing. The chapter has information about • Choosing an appropriate place for the printer •...
  • Page 11: Precautions For Installation

    The power source voltage requirements are as follows. in the case of electrical leakage. If you are unable to • Voltage fluctuation: 110 V 60 Hz make grounding connections consult your NEC • Frequency fluctuation: Within ±0.3% 110V 60 Hz Technical Support at 1-800-632-4650 (toll free).
  • Page 12: Printer Dimensions And Space Requirements

    20% per hour water pipe. Printer Dimensions and Space Requirements To ensure easy printer operation, supply replacement, and service maintenance, adhere to the recommended space requirements detailed below. SuperScript 660plus with the optional 2—3 03 Ch.2 Setting Up 96.9.24, 11:05 AM...
  • Page 13 Chapter 2: Setting Up and Using the Printer 250 sheet hopper mounted Note: Because of the NEC SuperScript 660plus high speed interface, it is important that you use the parallel cable that is included with your SuperScript 660plus printer. Using a poor quality parallel cable can affect your output.
  • Page 14: External Printer Parts

    Chapter 2: Setting Up and Using the Printer External Printer Parts The following is an external view of the printer and its • Ready Indicator light – the upper light shows that parts. the printer is ready (steady green), warming up, processing a job (rapid blink), or in power saving mode (slow blink).
  • Page 15 Chapter 2: Setting Up and Using the Printer Main (multipurpose) Feeder – holds up to 150 sheets of paper. Manual Feeder Slot – you insert a sheet of paper or an envelope manually into this slot in the manual feed print mode. Paper Liftup Button –...
  • Page 16: Internal Printer Parts

    Chapter 2: Setting Up and Using the Printer Internal Printer Parts Toner Module – contains the toner used in the printing process, which you can replace when the toner runs out. (Approximately 3,000 pages at 5% coverage.) 15. Transfer Unit (discharge plate) – a high voltage plate that attracts the toner to the paper.
  • Page 17: Installing The Main Multipurpose Feeder Tray

    Chapter 2: Setting Up and Using the Printer Installing the Main (Multipurpose) Feeder Tray Raise the stopper e when using a letter-size or A4 size paper. Referring to the figure of the external printer parts, attach the multipurpose tray as follows: 1.
  • Page 18 Chapter 2: Setting Up and Using the Printer Take care not to overload the tray. Do not add paper while resetting the printer. Note: Do not load additional paper until all the paper in the tray has fed through the printer. 2—9 03 Ch.2 Setting Up 96.9.24, 11:08 AM...
  • Page 19: Loading The Manual Feeder

    Chapter 2: Setting Up and Using the Printer Loading the Manual Feeder the slot at a time. Insert envelopes face up with the With the side to be printed facing up, press the narrow end first, and the flap to the right. Refer to edge of the paper against the left side in the the paper path sticker in the accessory kit for a manual feeding slot.
  • Page 20: The Toner Module

    Chapter 2: Setting Up and Using the Printer Installing the Photoconductor Module and Install the photoconductor in the printer, aligning the guides with the slits inside the printer frame. the Toner Module Press it down firmly. Installing the photoconductor module and toner module as follows: Press the top cover release button, and swing the top cover open completely.
  • Page 21 Chapter 2: Setting Up and Using the Printer 4. Unpack the toner module from its carton. Holding the toner module with both hands, shake it gently but firmly in the directions of the arrows. Swing the top cover down and press the front 5.
  • Page 22: Parallel Cable

    Chapter 2: Setting Up and Using the Printer Parallel Cable Connect the parallel cable as follows: Power Cord 1. Switch OFF power to the printer and to the computer. Connect the power cord as follows: Switch OFF power to the printer. Caution! To protect your printer and computer from possible damage, make sure the power switch is OFF.
  • Page 23: Some Dos And Donts For Using The Printer

    When unplugging the power cord, do not pull on printer, turn it OFF immediately, unplug the power the cord; rather, hold the plug and pull it out. A cord, and call your NEC Technical Support at: damaged cord could result in a fire or cause an 1-800-632-4560 electrical shock.
  • Page 24: Installing The Software

    Chapter 3: Installing the Software Installing the Software Overview This chapter gives you the information you need to install the new SuperScript 660plus software, and to remove any previous version you may have installed. The chapter discusses • The steps you take before you begin to install the software •...
  • Page 25: Superscript Software Installation

    To install both GDI and PCL you need 40 MB space Note: Be sure to remove the current SuperScript software on your hard disk. prior to installing the SuperScript 660plus in order to avoid installation problems. Appendix A, Troubleshooting, provides some instructions on what to do if you encounter installation problems.
  • Page 26: Installing The Superscript Software

    Chapter 3: Installing the Software Installing the SuperScript Software SuperScript Installation Dialogs The SuperScript software installation program The installation dialogs presented during the setup analyzes your system configuration, installs the process are the same whether you install using SuperScript software and fonts, and makes the diskettes or the CD.
  • Page 27 Chapter 3: Installing the Software 2. If you have a previously installed version of the If you choose Easy Installation, the default SuperScript Software on your system you will be configuration is used. prompted to remove it before installing the new software.
  • Page 28 Chapter 3: Installing the Software The SuperScript Setup Program presents the The SuperScript Setup Program examines your PC configuration User type option, asks for a hardware and system configuration to ensure that the computer name, provides a comments area, and minimum configuration requirements have been met.
  • Page 29 Chapter 3: Installing the Software SuperScript Setup displays the installation progress. If you choose to do so, you can click the Quit button to abort the installation at any time. Note: Quitting at any time means you will not be able to print to the SuperScript printer.
  • Page 30 OK. When the Install From Disk dialog box appears, insert software diskette #1, Once SuperScript software is installed, NEC or the CD, in the drive. Click OK and SuperScript device names appear in the Printers follow the displayed directions.
  • Page 31: Testing The Installation

    Confirm that the printer is connected to the parallel printer port you selected in the installation. Confirm that the printer is turned on. In Windows 95, click Start, point to Programs, NEC SuperScript Tools, and then click NEC SuperScript Removing SuperScript Software Console.
  • Page 32: Superscript Console

    Chapter 4: SuperScript Console SuperScript Console Overview This chapter explains the four windows in the SuperScript Console program that you use to configure and control your print jobs. You are given information about • Selecting your printer • The Control Panel, where there are buttons you can select to control a variety of printer functions.
  • Page 33: Control Panel

    Control Panel buttons, and the printer information section at the bottom of the window. Note: The Remote Queue is specific to NEC peer to The Printer selection list bar displays your currently selected printer and provides a list of additional peer sharing and may not be functional.
  • Page 34 Enable for sensitive documents where Note: This item is specific to NEC peer to peer loss of data cannot be tolerated. Disable this sharing and may not be functional. NEC developed a feature to increase throughput.
  • Page 35: Gdi Setup Window

    Chapter 4: SuperScript Console Use the list bar to highlight the print mode you want to Paper use. To use the selected printer as a default, click on Set When you select Paper from the top of the GDI Setup As Default.
  • Page 36: Advanced Options

    SuperScript Print Manager by selecting Use NEC SuperScript Print Manager on the GDI Setup window. You must select Use NEC SuperScript Print Manager to use the Print Order and Duplex features. The GDI Setup Window has the following five tabs: •...
  • Page 37: 2Up/4Up

    1. Using your application, create or open the Form Settings allows you to set up a Cover/Trailer document to use as the Cover/Trailer. Page or Print Overlay. You must select Use the NEC SuperScript Print Manager to use these features. 2. Select Print from the File menu.
  • Page 38: Local Queue

    Chapter 4: SuperScript Console Local Queue Note: If the print job is in GDI without the NEC SuperScript Print Manager active, the job is not listed The Local Queue is used to review the status of your in the Local Queue. (Refer to the section on the GDI queued print jobs.
  • Page 39: Job Log

    Add: Adds a print job to the print queue Delete: Deletes the highlighted print job fro the print queue Note: If the print job is in GDI without the NEC SuperScript print manager active, the job is not listed in the Job Log. (Refer to the GDI Setup Window section in this chapter.) The job is listed in the...
  • Page 40: Superscript Console Menu

    This helps productivity, but means you are sharing your PC resources among several activities. Note: This item is specific to NEC peer to peer SuperScript software priority settings let you control sharing and may not be functional. NEC developed a...
  • Page 41: Local Printer Change

    You must exit and restart Windows before this change takes effect. Note: This item is specific to NEC peer to peer sharing and may not be functional. NEC developed a If you select Yes the print jobs are saved as you exit.
  • Page 42: Printing From A Dos Application

    3. Select the Printer Port you want to use (usually LPT1) and Printing mode for the file. Click OK. Be sure the NEC SuperScript 660plus driver is the default driver in Windows, and that the DOS applica- tion is set to an HP IIP driver.
  • Page 43: Monitoring The Printer Status

    Chapter 5: Monitoring the Printer Status Monitoring the Printer Status Overview You can monitor the current status of the printer on your screen. In this chapter you will find information about • The Printer Status window and what it does •...
  • Page 44 The status indicators The SuperScript 660plus printer allows you to monitor mimic what you would see on the status panel of your the current status of the printer on your computer printer, and provide a quick view of the printer’s...
  • Page 45: Expanded Superscript Printer Status Display

    Chapter 5: Monitoring the Printer Status Expanded SuperScript Printer The SuperScript Printer Status icons with brief descrip- tions of what they do are as follows: Status Display Table 5-1 Printer Status The Expanded Printer Status display has several ICON DESCRIPTION features that monitor, control, and resolve printer errors.
  • Page 46: Paper Out

    The printer starts up again automatically once the jam Engine Error has been cleared. The printer reprints the page that If there is a problem with the printer engine, call NEC jammed before continuing with the rest of your docu- Technical Support at 1-800-632-4650. See the Appendix ment.
  • Page 47: Maintaining The Printer

    Chapter 6: Maintaining the Printer Maintaining the Printer Overview This chapter provides the information you use when you need to • Replace the Toner Module • Replace the Photoconductor Module • Clean the printer 6—1 07 Ch.6 Maintaining* 96.9.24, 0:57 PM...
  • Page 48: Replacing The Toner Module

    Each photoconductor module can print up to about interior. 20,000 prints under the following conditions: NEC recommended paper, continuous printing, and a black to white ratio of 5%. The number of prints may be...
  • Page 49: Cleaning The Outside

    Chapter 6: Maintaining the Printer Cleaning the Outside • Using a soft cloth dampened with mild detergent, 2. Remove the toner module, and then the wipe the outside of the printer. Do not use abrasives photoconductor module. or corrosive detergents. Caution! Whenever you remove the photoconductor module, wrap it in a cloth...
  • Page 50 Chapter 6: Maintaining the Printer 6. Press the cleaner slightly, then gently slide it over the transfer unit, from right end to left end. Then gently slide the cleaner on the transfer unit from left end to right end. Repeat this motion three times.
  • Page 51 Chapter 6: Maintaining the Printer 7. Take the cleaner out of the transfer unit, then re-attach the cleaner back on to the printer cover. 8. Reinstall the photoconductor module and the toner module according to the directions in Chapter 2. 9.
  • Page 52: Overview

    Appendix A: Troubleshooting Troubleshooting Overview This Appendix contains information about common problems that arise using a printer, and it suggests solutions for them. It has information about • The meaning of the indicator lights on the printer • Suggestions for maintaining high-quality output •...
  • Page 53: Maintaining Print Quality

    Appendix A: Troubleshooting This section has information about resolving paper Maintaining Print Quality jams and other printer output quality problems. Table Following are some suggestions for maintaining the A-1 lists some solutions for occasional printer problems. highest print quality from your printer. Table A-1 Simple Problems and Solutions •...
  • Page 54: Output Quality

    Contact NEC Customer Service. • Replace the photoconductor module. • If the problem persists, the transfer unit may need to be replaced. Contact NEC Customer Service . Blank Page Light Page A—3 08 App.A Trouble 96.9.24, 1:03 PM...
  • Page 55: Blank Spots

    • Install a new toner module or photoconductor module, or both. • If the problem persists, the Transfer Unit or Eject Roller may need to be replaced. Contact NEC Customer Service. Streaked Page A—4 08 App.A Trouble 96.9.24, 1:04 PM...
  • Page 56: Solid White Vertical Lines

    • If the problem persists, the transfer unit may need to be replaced. Contact NEC Customer Service. Caution! Do not touch the fuser unit, it is extremely hot. 1. Press the top cover release button, then swing the cover open completely.
  • Page 57 Appendix A: Troubleshooting 2. Take the toner module and the photoconductor front of the fusing unit. module out of the printer. Caution! Whenever the photoconductor module is removed from the printer, be sure to cover it with a 4. Pull the misfed sheet at the exit toward the print cloth to prevent light from striking it.
  • Page 58 Appendix A: Troubleshooting and pull out the misfed sheet from inside main feeder. the printer. • Press the paper lifting plate of the 250-sheet hopper, together with the paper stack on the tray, down into locked position. If you used the manual feeding slot, pull out the •...
  • Page 59: Installation Problems

    SuperScript software requires at least 40 megabytes of Note: If the paper jams frequently, the fuser unit free disk space. Clear enough disk space on your hard may need to be replaced. Contact NEC Customer disk before continuing with the installation. Service.
  • Page 60: Removing Previously Installed Superscript Software

    Appendix A: Troubleshooting Removing Previously Installed SuperScript Software You must remove any previously installed SuperScript software before installing the new software, or Win- dows may fail to work. If Windows does not work normally, you can start Windows in Safe Mode, then remove the previous SuperScript software by running the Remove program.
  • Page 61: Frequently Asked Questions

    Review the following questions and answers to gain an Chapter 6, Maintaining Your Printer. understanding of how the SuperScript 660plus oper- Q. What is the expected average life of a ates. Refer to this chapter again if you experience any SuperScript toner module and photoconductor printing difficulties.
  • Page 62 Pack the printer carefully in the original pack- ing materials. If you did not save your shipping carton, you may purchase one by calling the NEC National Response Center - Spare Parts, at 1-800-388-8888 (toll free). Q. Can a 115 volt SuperScript printer be converted to 220 volts in the field? No.
  • Page 63: C Printer Options

    Appendix C: Printer Options Printer Options Overview This chapter describes two options you have to en- hance your printer’s performance. You can • Install a 250-sheet hopper • Set up the hopper and add paper to it • Add memory to the printer C—1 10 App.C Options* 96.9.24, 1:14 PM...
  • Page 64: 250-Sheet Second Hopper

    Appendix C: Printer Options Optional items for the printer include the 250-sheet 3. Holding both sides of the second paper tray, slightly second hopper and the SIMM board. bend the tray as shown. Insert the second tray all the way into the port of the 250-sheet hopper as shown. 250-Sheet Second Hopper The optional hopper makes it possible to load extra paper into the printer.
  • Page 65: Loading Paper On The Second Tray

    Appendix C: Printer Options 5. Place the printer on top of the 250-sheet hopper, 2. Load the paper stack on the tray so that its front side ensuring that the two coupling pins on top of the (the side facing up when the package was hopper fit into the holes in the bottom of the printer.
  • Page 66: Memory Expansion Module (Simm

    Appendix C: Printer Options Memory Expansion Module (SIMM) printer. SuperScript 660plus memory can be expanded by adding a Single Inline Memory Module (SIMM). 3. Using a coin, turn the screw located on the right panel of the printer in the direction of the arrow, Adding the memory expansion module will solve the and remove the memory cover.
  • Page 67 Appendix C: Printer Options 6. Press the module up until you hear a click as it snaps into place. Check that the module is held in place securely by the metal holders on each side. 7. Replace the memory cover. First insert the memory 4.
  • Page 68: D Selecting Print Media Overview

    Appendix D: Selecting Print Media Selecting Print Media Overview This Appendix has both general guidelines and detailed specifications for purchasing and storing paper and other media for your SuperScript 660plus. The chapter covers • Selecting paper and media • Taking care of printer supplies •...
  • Page 69: Selecting Paper And Media

    Appendix D: Selecting Print Media Selecting Paper and Media paper. We strongly recommend that you test several reams of paper for SuperScript 660plus compatibility The NEC SuperScript 660plus printer supports a wide before you make a large purchase. variety of print media. •...
  • Page 70: Paper Properties

    (89 mm x 225 mm) Note: Paper properties can be changed by the • International DL Envelopes manufacturers. NEC has no control over such 110 mm x 220 mm print area 3.70 in. x 8.03 in. changes. Thus NEC neither warrants nor recommends the use of any particular paper and (4.22 in.
  • Page 71: Media Use Guidelines

    Appendix D: Selecting Print Media • Forms should be printed with heat-resistant inks Media Use Guidelines that do not vaporize or generate harmful emissions Observe the following guidelines for media selection. at temperatures greater than 392°F (200°C) for 0.1 Do not attempt to print on any of the following types second.
  • Page 72: Envelopes

    B5 176 mm x 250 mm (6.93 in. x 9.84 in.) second. • envelopes made with recycled paper. NEC has tested Eaton 25% cotton (20 lb. diagonal • envelopes that use an adhesive that relies on seamed) and obtained satisfactory results.
  • Page 73: Transparency Film

    Appendix D: Selecting Print Media NEC has tested Avery® 5162 labels and obtained Transparency Film satisfactory results. When you print on transparency film, always remove the first printed transparency from the output tray before feeding a second one through. This prevents Note: Label properties can be changed by the scratching the film surface of the first transparency.
  • Page 74: Media Purchasing Specifications

    Appendix D: Selecting Print Media Media Purchasing Specifications Electrical volume 1.2 to 15 x10 ohm x centimeter resistivity (conditioned at 71.6¡F (22¡C) plus 50% The following purchase specifications are intended for relative humidity) the person who orders your print media. It is possible Finishing Cut sheets must be within –0.0313 inches that even when these specifications are met, operating...
  • Page 75 Appendix D: Selecting Print Media Table D-3 Adhesive Label Specifications Table D-2 Envelope Specifications ITEM SPECIFICATION ITEM SPECIFICATION Caliper No more than 0.0075 (0. 1 9 mm) Base weight 20 lb. (75 g/m ) single thickness Construction The label stock must provide good toner Caliper 5.5 mils (0.
  • Page 76: Printing With Various Media

    Appendix D: Selecting Print Media Table D-4 Transparency Film Specifications Printing with Various Media ITEM SPECIFICATION Table D-5 lists the media type and input capacity of Cutting dimension tolerance –0.031 in. (–0.7 mm) print media you can load. Cutting angle tolerance 90¡...
  • Page 77: E Using Fonts Overview

    Appendix E: Using Fonts Using Fonts Overview This chapter contains information about fonts and how they affect your output. This chapter discusses • Fonts in GDI Mode • Fonts in PCL Mode • How to install SuperScript TrueType fonts • How to save downloaded fonts and macros in PCL Mode E—1...
  • Page 78: Fonts In Gdi Mode

    Appendix E: Using Fonts Fonts in GDI Mode Note: Windows includes some special built-in fonts that were not meant for printing, including MS Serif SuperScript software can work rapidly and accurately and MS Sans. These special fonts were designed for with the standard TrueType fonts as well as the screen display, and so their resolution (number of standard Windows GDI fonts.
  • Page 79: Fonts In Pcl Mode

    4. Insert the NEC SuperScript CD and then select the NEC SuperScript PCL (Printer Command Language) drive in the Drives list box. The fonts on the NEC mode supports all resident fonts, corresponding to the SuperScript CD appear in the List of Fonts box.
  • Page 80 Appendix E: Using Fonts 2. Download macros or soft fonts in advance, using the Add button of the Local Queue tab, to copy them to the printer. 3. Minimize the SuperScript Console. 4. Start or return to your application and print your document.
  • Page 81: F Safety Information

    August 1, 1976. Compliance is The SuperScript 660plus is a page printer that operates mandatory for products marketed in the United States. by means of a laser. There is no possibility of danger The printer’s rear panel indicates compliance with the...
  • Page 82: For United States Use Only

    Appendix F: Safety Information exposure. • Reorient or relocate the receiving antenna. • Increase the separation between the equipment For United States Use Only and receiver. • Connect the equipment to an outlet on a circuit FEDERAL COMMUNICATIONS COMMISSION different from that to which the receiver is connected.
  • Page 83: Minimizing Ozone Exposure

    Ozone Emissions Your SuperScript 660plus, as shipped from the factory, has this feature disabled to improve the first page out. Laser printers and photocopiers generate ozone gas You may change this time period to any interval (O3) as a by-product of the electrophotographic between 1 to 30 minutes if you wish.
  • Page 84: Technical Specifications

    Appendix F: Safety Information Shorten the “Power Saving Mode On” time period 100 sheets face down to less than 15 minutes. Noise 46dB(A) printing 30dB(A) standby Technical Specifications Power Voltage Print Speed 100V-120V: 50/60Hz 6ppm @ A4,Letter 230V: 50/60Hz First Print Time Power consumption 19 sec.
  • Page 85 Glossary Glossary ASCII American Standard Code for Information buffer An electronic memory area where text is stored Interchange. This standard defines character set codes for processing by the printer. that are used for data interchange between data terminal equipment. click To press down and release the mouse button at the location you want an action to take place.
  • Page 86 Glossary font A character set within a tyypeface that has specific spacing, pitch, point size, style, and weight. dialog box A box that appears on the screen with a message, or requesting information from you. font file A file used to store fonts in the system file. DOS Disc Operating System.
  • Page 87 Glossary Job Log A historical log of the last 10 jobs originated outline font A font that is stored as mathematical data by your PC. that can be used to generate many sizes from the same representation. This is in contrast to a bitmapped font which is stored as a pattern of dots.
  • Page 88 Glossary print area The region on a page that can actually be raster image An image that is stored as a pixel-by-pixel printed. representation (or bitmap). printer driver A software file that translates printer rasterize To convert to a pixel-by-pixel representation commands.
  • Page 89 Glossary is an application that runs under DOS and implements symbol set The characters and special symbols that a user interface that has windows, icons, and menus. make up a font. WYSIWYG What You See Is What You Get. A user toner module A unit that contains the toner powder interface system in which the document represented that serves as “ink”...
  • Page 90: H Technical Support

    Where to find additional documentation about this If your organization is large and has purchased many product NEC printers, the best source of assistance may be • How to order supplies and printer options within your own company. Your company may have designated central support personnel that you can go •...
  • Page 91: Nec Technical Support

    Monday through Friday, 8:30 a.m. to 8:00 p.m., Eastern Standard Time. Sending Internet Electronic Mail You can email your questions to us. NEC will respond Please have the following printer information ready within one business day. Send email messages to when you contact NEC: tech-support@nectech.com...
  • Page 92: Reaching Nec On Compuserve

    Writing NEC Compuserve members can link to bulletin boards You can mail your questions and comments to NEC and transfer files to and from NEC. To reach the NEC Technical Support at the following address section, type Technical Support, Dept. #3390 GO NECTECH NEC Technologies, Inc.
  • Page 93: Support From Your Software Vendor

    Appendix H: Technical Support Support from Your Software Vendor Lotus 1-2-3 Lotus Develop. Corp. 617-577-8500 Lotus Notes Lotus Develop. Corp. 617-577-8500 Often, printing problems can be traced to incorrect Norton Desktop Symantec Corp. 408-252-5700 software settings or incompatible configurations.The Office Novell 800-228-1023 following list provids information for contacting...
  • Page 94 Index Employer Responsibilities F–2 Engine Error message 5–4 envelope specifications D–8 envelopes, printing on 2–10 adhesive label specifications D–8 EPA Energy Star Computers Award F–3 error messages 5–3 Expanded Printer Status display 5–3 black page A–4 blank page A–3 FCC Statement F–2 fonts installing E–3 CD-ROM, use for installation 1–2...
  • Page 95 2–6, 2–8 for changing print order 4–5 Local Queue 4–7 for duplex printing 4–5 print quality A–2 printer selection list bar 4–2 NEC Customer Service A–3 Printer Setup 4–3 no printer port A–8 Printer Status icons 5–3 software 5–2 window 5–2...
  • Page 96 Status Report Options 4–3 streaked page A–4 SuperScript compatability 1–2 software emulation 1–2 SuperScript GDI E–2 System Requirements 1–2 free disk space 1–2 parallel cable 1–2 Technical Specifications F–4 Technical Support in case of damage 2–14 toner module average life B–1 replacing 6–2 time to change B–1 Toner Saving Mode 4–3...

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