iHome iW4 User Manual page 21

General
Problem
The iW4 doesn't respond or doesn't
turn ON.
No sound.
iPad/iPhone/iPod doesn't charge or
play audio in iPod mode.
Sound crackles, is distorted, has a loud
hum or buzzing.
Unit or adaptor gets warm after
extended audio playback at high
volume.
Questions? Visit www.ihomeaudio.com/support/airplay/
English
Possible Solutions
1. Verify that the adaptor is connected and the power outlet is always 'live' (not
controlled by a wall switch).
2. Reset the iW4 Hardware:
- Unplug the AC power jack from the iW4 and wait 30 seconds.
- Reconnect AC power jack and allow the iW4 to power on to standby mode.
1. Verify that the volume is not muted or set to 0.
2. Verify the mode (AirPlay Wireless or iPod mode).
3. Verify iPad, iPhone or iPod is properly docked with the 30-pin connector
4. Verify that there is not another iTunes library or iOS device connected to the iW4
speaker.
5. Check the network connection. Set up the network again if needed.
6. Try restarting iTunes or your iOS device.
1. iPad/iPhone/iPod is not docked properly – Undock your iPad/iPhone/iPod from the
iW4 and check for obstruction on the connectors on your iPad/iPhone/iPod, or 30-pin
dock connector on the iW4.
2. Reset your iPhone/iPod - Please see the user manual or the Apple web site for details.
Typically, holding the sleep button and the home button on a newer iPad, iPhone or
iPod will reset it.
3. Upgrade the software on your iPad, iPhone or iPod to the latest version by connecting
it to a computer with iTunes installed and checking through iTunes that your unit has
the most recent software. Update if needed.
4. Verify that the iW4 is compatible with your iPad, iPhone or iPod:
iPod touch (2nd, 3rd, and 4th generation), iPod nano (2nd, 3rd, 4th, 5th, and 6th genera-
tion), iPhone 4S, iPhone 4, iPhone 3GS, iPhone 3G, iPad, iPad 2, and iPad 3rd generation.
1. Turn the iPod device or other source component's volume down.
2. Make sure that the iPod's device EQ setting is set to "OFF. "
3. Make sure that the iPad, iPhone, or iPod is docked properly with the iW4.
4. Make sure that the audio cable is plugged all the way into the iW4's Aux Input jack.
5. Replace the aux-in cable.
6. Unplug the power supply and connect it to a different AC outlet.
7. Move unit away from potential sources of interference, such as microwave ovens,
fluorescent lights, etc.
1. This is normal due to the power needed to drive the speakers at maximum volume.
Turning the unit off for awhile or lowering volume will reduce heat.
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