Xerox WorkCentre 5735 System Administrator Manual page 354

Verify that Network Accounting is Installed and Enabled Before Proceeding
To Print a Configuration Report
At the Device:
1. Press the <Machine Status> button.
2. Touch the [Machine Information] tab.
3. Touch [Print Reports].
4. Touch [Print Report].
5. Touch [Close].
The Configuration Report will print. On the report check under Installed Options heading, to verify if
Network Accounting is installed/enabled.
For instructions to both install and enable the Network Accounting feature, refer to
Accounting on page 325. Note that Network Accounting can be installed, but not enabled.
Finally, try rebooting the device with the Power On/Off button. For instructions on use of the Power
On/Off button, click the Previous Menu button at the top of this page, then click the button labelled
Power On/Off Button.
Test Communication Between the Network Accounting Server and the Device
At your network accounting server:
1. Open the web browser and enter the IP Address of the device in the address bar, and press
[Enter].
2. The device's Internet Services web pages should appear. It they do not, verify the IP Address
settings on the device. If you do not have a web browser, test connectivity by pinging the IP
Address of the device from your Network Accounting server.
3. Verify that your network accounting server is configured properly. Consult the manufacturer's
documentation with your network accounting server to perform this task.
Dynamic IP Addressing and Network Accounting
If Dynamic TCP/IP Addressing is used, be sure to set lease times long enough on the DHCP server to
allow for normal maintenance shutdowns. If your device suddenly stops communicating with the
network accounting solution, print a Configuration Report to check TCP/IP settings to be sure that they
have not changed. Also, verify, by pinging, that the server's settings have not been changed.
At the Device:
1. Press the <Machine Status> button.
2. Touch the [Machine Information] tab.
3. Touch [Print Reports].
4. Touch [Print Report].
Touch [Close].
5.
If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further
support.
354 WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
System Administrator Guide
Network