Answering A Call - Cisco 7970 Series Phone Manual

If you want to...
Place a call using a billing or
tracking code
Place a call using your
Extension Mobility profile

Answering a Call

You can answer a call by simply lifting the handset, or you can use other options if they are available
on your phone.
If you want to...
Answer with a headset
Answer with the
speakerphone
Switch from a connected
call to answer a new call
Answer using call waiting Press Answer.
Send a call to your voice
messaging system
Auto-connect calls
Retrieve a parked call on
another phone
Use your phone to answer
a call ringing elsewhere
Answer a priority call
Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3)
Then...
1. Dial a number.
2. After the tone, enter a client
matter code (CMC) or a forced
authorization code (FAC).
Log in to the Extension Mobility
service on a phone.
Then...
Press , if unlit. Or, if
Answer or (flashing).
Press , Answer, or
Press Answer, or if the call is ringing on
a different line, press
Press iDivert.
Use AutoAnswer.
Use Call Park or Directed Call Park.
Use Call Pickup.
Hang up the current call and press
Answer.
For more information, see...
Your system administrator
Using Cisco Extension
Mobility, page 42
For more information, see...
is lit, press Using a Handset, Headset,
and Speakerphone, page 44
(flashing). Using a Handset, Headset,
and Speakerphone, page 44
Using Hold and Resume,
(flashing). page 26
Using Hold and Resume,
page 26
Accessing Voice Messages,
page 51
Using AutoAnswer, page 45
Storing and Retrieving Parked
Calls, page 39
Picking Up a Redirected Call
on Your Phone, page 35
Prioritizing Critical Calls,
page 41
25