Understanding Lines Vs. Calls; Understanding Line And Call Icons; Understanding Feature Availability - Cisco 7970 Series Phone Manual

Understanding Lines vs. Calls

To avoid confusion about lines and calls, refer to these descriptions:
• Lines—Each corresponds to a directory number that others can use to call you. Your phone can
support up to eight lines. To see your phone lines, look at the right side of your touchscreen. You
have as many lines as you have directory numbers and phone line icons:
• Calls—Each line can support multiple calls. By default, your phone supports four connected calls
per line, but your system administrator can adjust this number according to your needs. Only one
call can be active at any time; other calls are automatically placed on hold.

Understanding Line and Call Icons

Your phone displays icons to help you determine the line and call state.
Icon Line or call state
On-hook line
Off-hook line
Connected call
Ringing call
Call on hold
Remote-in-use
Authenticated call
Encrypted call

Understanding Feature Availability

Depending on your phone system configuration, features included in this Phone Guide might not be
available to you or might work differently on your phone. Contact your support desk or system
administrator for information about feature operation or availability.
22
Description
No call activity on this line.
You are dialing a number or an outgoing call is ringing.
You are connected to the other party.
A call is ringing on one of your lines.
You have put the call on hold. See
Another phone that shares your line has a connected call. See
Shared Line, page 36.
See Making and Receiving Secure Calls, page
See Making and Receiving Secure Calls, page
.
Using Hold and Resume, page
40.
40.
26.
Using a
OL-10776-01