Cisco 7970 Series Phone Manual
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Cisco 7970 Series Phone Manual

Ip phone for cisco unified communications manager 6.1(3) (sccp and sip)
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Cisco Unified IP Phone 7970 Series
Phone Guide for Cisco Unified
Communications Manager 6.1(3)
(SCCP and SIP)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883

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Summary of Contents for Cisco 7970 Series

  • Page 1 Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...

  • Page 3: Common Phone Tasks

    Confrn again. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners.
  • Page 4 GPickUp Answer a call ringing in another group iDivert Send or redirect a call to a voice message system Join Join together existing calls to (SCCP only) create a conference Links View related Help topics Main Display the Help main menu MeetMe Host a Meet-Me conference call more...

  • Page 5: Table Of Contents

    Understanding Feature Availability Understanding SIP vs. SCCP Basic Call Handling Placing a Call—Basic Options Placing a Call—Additional Options Answering a Call Ending a Call Using Hold and Resume Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)
  • Page 6 Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge...
  • Page 7 Controlling Line Settings on the Web Setting Up Phones and Access Lists for Mobile Connect Using Cisco WebDialer Understanding Additional Configuration Options Troubleshooting Your Phone General Troubleshooting Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)
  • Page 8 Viewing Phone Administration Data Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index OL-16993-01...

  • Page 9: Getting Started

    Change the ring volume or tone View your missed calls Listen to your voice messages See softkey and icon definitions Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Then... Press on the phone when you need assistance.

  • Page 10: Finding Additional Information

    Finding Additional Information You can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml...

  • Page 11: Cisco Product Security Overview

    Accessibility Features A list of accessibility features is available upon request. You can find more information about Cisco accessibility features at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Getting Started...

  • Page 12: Connecting Your Phone

    Connecting Your Phone Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 9 10...
  • Page 13 Return the handset to the handset rest. Adjusting the Footstand (Optional) To change the angle of the phone base, adjust the footstand while pressing the footstand button. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Connecting Your Phone...
  • Page 14 Cisco Unified IP Phone users. Cisco Systems recommends the use of good quality external devices, like headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as cell phones and two-way radios, some audio noise may still occur.

  • Page 15: An Overview Of Your Phone

    An Overview of Your Phone Your 7970 Series Cisco Unified IP Phone is a full-feature telephone that provides voice communication over the same data network that your computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.
  • Page 16 OL-16993-01...
  • Page 17 Directories button Opens/closes the Directories menu. Use it to access call logs and directories. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) buttons) including the BLF speed-dial feature) Personal Address Book button) Hold, or Transfer button) Green, steady—Active call or...

  • Page 18: Understanding Lines Vs. Calls

    Help button Activates the Help menu. Settings button Opens/closes the Settings menu. Use it to change touchscreen and ring settings. Services button Opens/closes the Services menu. Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook). 10 Speaker button Toggles the speakerphone on or off.

  • Page 19: Understanding Line And Call Icons

    Line in Do Not Disturb (BLF) Idle Intercom line Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Description No call activity on this line. You are dialing a number or an outgoing call is ringing.

  • Page 20: Understanding Touchscreen Features

    Icon Line or call state One-way intercom call Two-way intercom call Understanding Touchscreen Features This is what your main touchscreen might look like with active calls and several feature menus open. Primary phone Displays the phone number (directory number) for your primary phone line. line Programmable Programmable buttons...

  • Page 21: Choosing Touchscreen Items

    Press for cleaning The screen remains disabled for about a minute, unless you enable it. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) 19, and to disable and enable the touchscreen. The Display button and hold for more than one second.

  • Page 22: Understanding Feature Buttons And Menus

    If you want to... Then... Enable the touchscreen Press (after disabling it) Wake the touchscreen Press the touchscreen or any button, or lift the handset. from sleep mode After a period of inactivity (determined by your system administrator), the touchscreen enters sleep mode to save power. In this mode, the touchscreen appears blank and Use only a soft, dry cloth to wipe the touchscreen.

  • Page 23: Accessing The Help System On Your Phone

    Do Not Disturb End Call Group Pickup Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) on your phone and wait a few seconds for the menu to display. , then quickly press a softkey or button.

  • Page 24: Understanding Sip Vs. Sccp

    Feature Hold Hunt Group Malicious Call Identification Meet Me Conferencing Mobility New Call Other PickUp Quality Reporting Tool Redial Remote hold Remove Last Conference Party Transfer Video Mode Command Understanding SIP vs. SCCP Your phone can be configured to work with one of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol).

  • Page 25: Basic Call Handling

    Auto Dial, press the number, or scroll to it and go off-hook. • If you make a mistake while dialing, press << to erase digits. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Then...

  • Page 26: Placing A Call-Additional Options

    • If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information. Placing a Call—Additional Options You can place calls using special features and services that might be available on your phone. See your system administrator for more information about these additional options.
  • Page 27 Place a call using your Cisco Extension Mobility profile Make a call from a cellular phone using Mobile Voice Access Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Then... 1. Choose > Personal Directory to log in.
  • Page 28 If you want to... Place a call using Fast Dial Place a call using your PAB Note Then... Note Before using this option, your system administrator must configure this feature and assign a service URL to the line button. Contact your system administrator for more information.

  • Page 29: Answering A Call

    Use your phone to answer Use Call Pickup. a call ringing elsewhere Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) , if unlit. Or, if is lit, press (flashing). The ringing line is automatically selected.

  • Page 30: Ending A Call

    If you want to... Then... Answer a priority call Hang up the current call and press (SCCP phones only) Answer. Answer a call on your Set up Mobile Connect and answer your cellular phone or other phone. remote destination When you enable Mobile Connect: Your desktop and remote destinations receive calls simultaneously.

  • Page 31: Using Hold And Resume

    • The duration between Hold Reversion alerts is determined by your system administrator. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) (depending on the line state). cause a held call to resume automatically: •...

  • Page 32: Using Mute

    Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or a headset. If you want to... Toggle Microphone on Toggle Microphone off Switching Between Multiple Calls You can switch between multiple calls on one or more lines.

  • Page 33: Switching An In-Progress Call To Another Phone

    To return to standard viewing mode, press line button. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) The desktop phone line button turns red the calling party number appear on the phone display. You cannot use same phone line for any other calls, but if your desk phone supports multiple lines, you can use another line to make or receive calls.

  • Page 34: Transferring Calls

    Transferring Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Transfer a call without talking to the transfer recipient Talk to the transfer recipient before transferring a call (consult transfer) Transfer two current calls to each other...

  • Page 35: Sending A Call To A Voice Message System

    • Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No Coverage)—Applies to certain calls that you receive, according to conditions. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Then... Press iDivert. One of two things occurs: •...

  • Page 36: Using Do Not Disturb

    • You can forward your calls to a traditional analog phone or to another IP phone, although your system administrator might restrict the call forwarding feature to numbers within your company.

  • Page 37: Making Conference Calls

    • Meet-Me—Allows you to create or join a conference by calling a conference number. Use the MeetMe softkey or button. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Then... Press DND or Do Not Disturb “Do Not Disturb is active”...

  • Page 38: Using Conference

    Using Conference Conference allows you to call each participant. Conference is available on most phones. If you want to... Create a conference Add new participants to an existing conference See a list of participants or remove participants Then... 1. From a connected call, press Confrn or Conference. (You may need to press the more softkey to see Confrn.) 2.

  • Page 39: Using Join

    See a list of participants or remove participants Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Then... 1. From an active call, highlight another call that you want to include in the conference and press Select.

  • Page 40: Using Cbarge

    Using cBarge You can create a conference by using cBarge to add yourself to a call on a shared line. If you want to... Create a conference by barging a call on a shared line See a list of participants or remove participants Using Meet-Me Meet-Me conferencing allows you to start or join a conference by calling the conference number.

  • Page 41: Viewing Or Removing Conference Participants

    • You can use only one intercom line at a time. • When your active call is being monitored or recorded, you cannot receive or place intercom calls. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Press ConfList or Conference List.
  • Page 42 • You cannot place an intercom call on hold. If you log into your desk phone every day using your Extension Mobility profile, make sure Note that your system administrator configures your Extension Mobility profile to include the intercom feature. If you want to...

  • Page 43: Advanced Call Handling

    2. To place a call, access the Fast Dial service on your phone. See Directory on Your Phone, page Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Setting Up Speed Dials on the Web, (a speed-dial button).

  • Page 44: Picking Up A Redirected Call On Your Phone

    Picking Up a Redirected Call on Your Phone Call PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone. You might use Call PickUp if you share call-handling with coworkers. If you want to...

  • Page 45: Storing And Retrieving Parked Calls

    Or after entering the park park number retrieval prefix, press the Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) “Using BLF to Determine a Line State” see Park.) with the park-unoccupied icon speed dial the directed call park number.

  • Page 46: Logging Out Of Hunt Groups

    • Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7970 or 7971 or on your Cisco Unified IP Phone 7914 Expansion Module. • You can dial directed call park numbers if you do not have Directed Call Park buttons on your phone.

  • Page 47: Understanding Shared Lines

    • Barge allows you to add yourself to the call but does not convert the call into a conference or allow you to add new participants. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Using Barge to Add Yourself to a Shared-Line Call, page 46.)

  • Page 48: Using Barge Features

    Single-button and Multi-touch Barge Your system administrator determines whether the barge feature on your phone (cBarge or Barge) operates as a single-button or multi-touch feature. • Single button barge allows you to press a line button to barge a call (SCCP phones only). •...

  • Page 49: Preventing Others From Viewing Or Barging A Shared-Line Call

    • You will be disconnected from a call that you have joined using Barge if the call is put on hold, transferred, or turned into a conference call. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Then...

  • Page 50: Using Blf To Determine A Line State

    Using BLF to Determine a Line State Busy Lamp Field features (BLF) allow you to view the state of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring.

  • Page 51: Making And Receiving Secure Calls

    Notify your system administrator about a suspicious or harassing call Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Then... Look for a security icon in the top right corner of the call activity area, next to the call duration timer:...

  • Page 52: Prioritizing Critical Calls

    Prioritizing Critical Calls (SCCP phones only) In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP) to your phone. Keep these terms in mind: •...

  • Page 53: Using Cisco Extension Mobility

    EM; otherwise, changes take effect after you log out. • Local settings controlled by the phone are not maintained in your EM profile. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) > EM Service (name can vary).

  • Page 54: Managing Business Calls Using A Single Phone Number

    Managing Business Calls Using a Single Phone Number With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle calls associated with your desktop phone number. A smartphone is a mobile phone with personal computer capabilities such as web browsing, email, address book, and calendar. If you want to...
  • Page 55 Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Then...

  • Page 56: Using A Handset, Headset, And Speakerphone

    Using a Handset, Headset, and Speakerphone You can use your phone with a handset, headset, or speakerphone. If you want to... Use the handset Use a headset Use the speakerphone Switch to the speakerphone or a headset (from the handset) during a call Then...

  • Page 57: Obtaining A Headset

    Otherwise, calls ring normally and you must manually answer them. AutoAnswer is disabled when the Do Not Disturb feature is active. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Using a Handset, Headset, and Speakerphone Then...

  • Page 58: Changing Phone Settings

    Changing Phone Settings You can personalize your Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings. Customizing Rings and Message Indicators You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer volume for your phone.

  • Page 59: Customizing The Touchscreen

    This feature allows you to turn off touchscreen illumination for a pre-determined time (as set by your system administrator). Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) > User Preferences > Brightness.

  • Page 60: Using Call Logs And Directories

    Using Call Logs and Directories This section describes how you can use call logs and directories. To access both features, use the Directories button Using Call Logs Your phone maintains call logs. Call logs contain records of your missed, placed, and received calls. Your phone administrator determines whether missed calls are logged in your missed calls directory for a given line appearance on your phone.
  • Page 61 • The second logged entry is the name/number of the first completed call of a multiparty call received on your phone. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) > Missed Calls, Placed Calls, or Received Calls.

  • Page 62: Directory Dialing

    Directory Dialing Depending on configuration, your phone can provide corporate and personal directory features: • Corporate Directory—Corporate contacts that you can access on your phone. Your system administrator sets up and maintains your Corporate Directory. • Personal Directory—If available, personal contacts and associated speed-dial codes that you can configure and access from your phone and Cisco Unified CM User Options web pages.

  • Page 63: Using Personal Directory On Your Phone

    9 or 1. 6. Choose Submit to add the entry to the database. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) > Personal Directory (exact name can vary).
  • Page 64 If you want to... Then... Assign a Fast Dial 1. Search for a PAB entry. code to a PAB entry 2. Highlight the listing and press Select. 3. Press Fast Dial. 4. Highlight the number that you want to dial and press Select. 5.

  • Page 65: Accessing Voice Messages

    Press iDivert. For more information, see the to a voice message Message System, page system Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) and follow the voice instructions. Customizing Rings and Message Indicators, page touchscreen.

  • Page 66: Using The Cisco Unified Cm User Options Web Pages

    Using the Cisco Unified CM User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified CM User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone.

  • Page 67: Configuring Features And Services On The Web

    Assign a line button for PAB Note Add a new PAB entry Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Using the Cisco Unified CM User Options Web Pages Then do this after you log in...

  • Page 68: Configuring Fast Dials On The Web

    If you want to... Search for a PAB entry Edit a PAB entry Delete a PAB entry Configuring Fast Dials on the Web This section describes how to assign Fast Dials from your User Options web pages. If you want to... Then do this after you log in...

  • Page 69: Using The Address Book Synchronization Tool

    Depending on configuration, your phone can support several speed-dial features: • Speed-dial buttons • Abbreviated Dialing • Fast Dials Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Using the Cisco Unified CM User Options Web Pages...
  • Page 70 For help using speed-dial features, see Note If you want to... Then do this after you log in... Set up speed-dial 1. Choose User Options > Device. buttons 2. Choose a phone from the Name drop-down menu. 3. Click Speed Dials. 4.

  • Page 71: Setting Up Phone Services On The Web

    1. Search for services. 2. Click on the service name. 3. Change the information and click Save. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Using the Cisco Unified CM User Options Web Pages available (optional).

  • Page 72: Controlling User Settings On The Web

    If you want to... Then do this after you log in... Add a service to an 1. Choose User Options > Device. available 2. Choose a phone from the Name drop-down menu. programmable phone 3. Click Service URL. button Note 4.

  • Page 73: Controlling Line Settings On The Web

    5. In the Message Waiting Lamp area, choose from various settings. Note 6. Click Save. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Using the Cisco Unified CM User Options Web Pages phone, choose a line from the Line drop-down menu.
  • Page 74 If you want to... Then do this after you log in... Change the audible 1. Choose User Options > Device. voice message indicator 2. Choose a phone from the Name drop-down menu. setting per line 3. Click Line Settings. 4. If you have more than one directory number (line) assigned to your 5.

  • Page 75: Setting Up Phones And Access Lists For Mobile Connect

    5. To add this member to the access list, click Save. 6. To save the access list, click Save. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Using the Cisco Unified CM User Options Web Pages Name—Identifies the access list.
  • Page 76 If you want to... Then do this after you log in... Add a new remote 1. Choose User Options > Mobility Settings > Remote Destinations. destination 2. Select the device from the Name drop-down list box. 3. Click Remote Destinations. 4.

  • Page 77: Using Cisco Webdialer

    6. To end a call, click Hangup or hang up from your phone. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Using the Cisco Unified CM User Options Web Pages...
  • Page 78 • Preferred language—Determines the language used for WebDialer settings and prompts. • Use preferred device—Identifies the Cisco Unified IP Phone (Calling device) and directory number (Calling line) that you will use to place WebDialer calls. If you have one phone with a single line, the appropriate phone and line are automatically selected.

  • Page 79: Understanding Additional Configuration Options

    Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) Manager Assistant Understanding Additional Configuration Options For more information...
  • Page 80 (SCCP phones Advantage, which enables you to make only) video calls using your Cisco Unified IP Phone, your personal computer, and an external video camera. Determine the state of a Ask your administrator to set up the phone line associated...

  • Page 81: Troubleshooting Your Phone

    When your barge attempt fails for this reason, your phone plays a fast busy tone. Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) code (FAC) after dialing a number. (SCCP phones only) some features during certain hours of the day.

  • Page 82: Viewing Phone Administration Data

    Symptom Explanation You are disconnected You will be disconnected from a call that you have joined using Barge if from a call that you the call is put on hold, transferred, or turned into a conference call. joined using Barge CallBack fails The other party might have call forwarding enabled.

  • Page 83: Cisco One-Year Limited Hardware Warranty Terms

    Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)
  • Page 84 OL-16993-01...

  • Page 85: Index

    Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) call logs dialing from a URL entry in erasing viewing and dialing from...
  • Page 86 23, 79 illustration of online help for registering securing handset rest troubleshooting web-based services for Cisco Unified IP Phone Expansion Module 7914 Cisco Unified Video Advantage Cisco WebDialer Client Matter Code, see CMC 27, 81 conference calls Meet-Me...
  • Page 87 Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) answering calls with answering calls with wireless button for hanging up with placing calls with...
  • Page 88 line buttons lines and call forwarding 35, 73 and call states and using BLF buttons for description of icons for number of calls supported on ring patterns for ring tones for shared switching between text label for viewing voice message indicator setting for logging out of hunt groups Malicious Call Identification MCID...
  • Page 89 Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) secure conferences security, for calls services button services, subscribing to settings button settings, customizing...
  • Page 90 tabs, on touchscreen TABSynch TAPS Tool for Auto-Registered Phones Support touchscreen adjusting contrast changing language cleaning disabling/enabling features of illumination setting sleep mode transferring, options for troubleshooting general see also QRT URL dialing, from call log User Options web pages accessing configuring features and services with subscribing to phone services with...
  • Page 92 Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

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