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Related Manuals for Gateway M275
Summary of Contents for Gateway M275
- Page 1 Gateway M275 Notebook serviceguide Troubleshooting Customizing...
- Page 2 Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...
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Page 4: Table Of Contents
Contents Replacing Gateway M275 Components..... . 1 Identifying the convertible tablet PC model ....... 2 Identifying components . -
Page 5: Replacing Gateway M275 Components
© 2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies. -
Page 6: Identifying The Convertible Tablet Pc Model
Replacing Gateway M275 Components Identifying the convertible tablet PC model The label on the bottom of the convertible tablet PC contains information that identifies the convertible tablet PC model and its features. Gateway model number Warning It is important that you use the correct service guide for the convertible tablet PC. -
Page 7: Identifying Components
For a complete list of replaceable parts, see the “Contents” on page LCD panel assembly (see page Keyboard cover (see page Keyboard (see page Palm rest assembly (see page Cooling assembly (see page Modem (see page System board (see page www.gateway.com... -
Page 8: Preparing Your Work Space
Replacing Gateway M275 Components Preparing your work space Before performing maintenance on the convertible tablet PC, make sure that your work space and the convertible tablet PC are correctly prepared. ■ Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat. -
Page 9: Preventing Static Electricity Discharge
Unplug the power cord and the modem and network cables. ■ Turn over the convertible tablet PC and remove the battery. For more information see “Removing the battery” on page ■ Disconnect all peripheral devices and remove any PC Cards. www.gateway.com... -
Page 10: Preparing The Convertible Tablet Pc
Replacing Gateway M275 Components Before working with convertible tablet PC components, follow these guidelines: ■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. ■ Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. -
Page 11: Replacing The Pen Point
Normal use wears down the pen’s point, so the pen ships with extra points and a replacement tool. To replace the pen point: Use the replacement tool to grab the old point and pull it out of the pen. Insert a new point and apply slight pressure to set it in place. www.gateway.com... -
Page 12: Removing The Battery
Replacing Gateway M275 Components Removing the battery To remove the battery: Disconnect the AC adapter, modem and network cables and prepare the convertible tablet PC by following the instructions in “Preparing the convertible tablet PC” on page Turn the convertible tablet PC over so the bottom is facing up. - Page 13 Removing the battery Lift the battery out of the bay. www.gateway.com...
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Page 14: Replacing The Hard Drive Kit
Replacing Gateway M275 Components Replacing the hard drive kit Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 2 chrome 2.5 × 6 mm (hard drive kit) Hard drive www.gateway.com... - Page 15 Remove the battery by following the instructions in “Removing the battery” on page Remove the two screws securing the hard drive kit to the convertible tablet PC. Screws Tips & Tricks Use a magnetic screwdriver or turn the convertible table PC over to remove the screws. www.gateway.com...
- Page 16 Replacing Gateway M275 Components Slide the old hard drive kit away from the connector. Lift the end of the hard drive kit furthest from the connector, then remove the kit from the bay. If the new hard drive kit already includes the hard drive kit bracket, go to...
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Page 17: Replacing The Hard Drive In The Hard Drive Kit
Turn the convertible tablet PC over so the bottom is facing up. Remove the battery by following the instructions in “Removing the battery” on page Remove the hard drive kit by following the instructions in “Replacing the hard drive kit” on page www.gateway.com... - Page 18 Replacing Gateway M275 Components Remove the two screws that secure the hard drive to the hard drive kit bracket. Screw Screw Remove the bracket from the old drive. Insert the new drive into the bracket so the screw holes line up.
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Page 19: Replacing The Optical Drive
Turn the convertible tablet PC over so the bottom is facing up. Remove the battery by following the instructions in “Removing the battery” on page Important Only another Gateway M275 optical drive can be installed in the optical drive bay. www.gateway.com... - Page 20 Replacing Gateway M275 Components Remove the optical drive latch screw, then slide the optical drive release latch next to the optical drive screw. Screw Slide the old drive out of the convertible tablet PC. Slide the new drive into the convertible tablet PC. Installing the optical drive repositions the optical drive release latch.
- Page 21 Replacing the optical drive Replace the optical drive screw. Replace the battery, connect the AC adapter and modem and network cables, then turn on the convertible tablet PC. www.gateway.com...
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Page 22: Replacing The Keyboard Cover
Replacing Gateway M275 Components Replacing the keyboard cover Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Screws removed during this task: 2 chrome 2.5 × 6 mm (keyboard cover) To replace the keyboard cover:... - Page 23 Replacing the keyboard cover Remove the two keyboard screws marked with a K. Screw Screw Turn the convertible tablet PC over so the top is facing up. Open the LCD panel to the fully open position. www.gateway.com...
- Page 24 Replacing Gateway M275 Components Insert the small flat-blade screwdriver under the bottom of the keyboard cover between the F11 and F12 keys and gently pry it up. Important Inserting a piece of cloth between the screwdriver and keyboard will help prevent damage to the convertible tablet...
- Page 25 Close and latch the LCD panel. Turn the convertible tablet PC over so the bottom is facing up. Replace the two keyboard screws. Replace the battery, connect the AC adapter and modem and network cables, then turn on the convertible tablet PC. www.gateway.com...
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Page 26: Replacing The Keyboard
Replacing Gateway M275 Components Replacing the keyboard Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 2 chrome 2.5 × 6 mm 4 chrome 2.5 × 2.5 mm... - Page 27 Replacing the keyboard Make sure that the convertible tablet PC is positioned so the top is facing With a small Phillips screwdriver, remove the four keyboard screws. Screws www.gateway.com...
- Page 28 Replacing Gateway M275 Components Lift the back edge of the keyboard, then slowly rotate it toward you so it lies keys-down on top of the convertible tablet PC. Be careful not to damage the LCD panel. Carefully insert the small flat-blade screwdriver between the keyboard cable and the black plastic hinge where the cable connects to the system board.
- Page 29 Insert the end of the keyboard cable between the black plastic hinge and the white connector. Important The plug is correctly oriented if the cable is not twisted. Press the black plastic hinge onto the keyboard cable. Rotate the keyboard toward the LCD panel until the keyboard is almost face-up. www.gateway.com...
- Page 30 Replacing Gateway M275 Components Insert the tabs on the front of the keyboard under the palm rest. Tabs Gently press the keyboard down until it is flat all the way across. Be careful not to damage the LCD panel. Replace the four keyboard screws.
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Page 31: Adding Or Replacing Memory Modules
Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the memory bay. Use only memory modules designed for the Gateway M275 for upgrading the memory. SO-DIMMs are located in two places inside the convertible tablet PC. Both SO-DIMMs can be upgraded. -
Page 32: Adding Or Replacing Memory In The Memory Bay
Replacing Gateway M275 Components Adding or replacing memory in the memory Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 2 chrome 2.5 × 2.5 mm (memory bay) www.gateway.com... - Page 33 PC by following the instructions in “Preparing the convertible tablet PC” on page Turn the convertible tablet PC over so the bottom is facing up. Remove the battery by following the instructions in “Removing the battery” on page www.gateway.com...
- Page 34 Replacing Gateway M275 Components Loosen the two memory bay cover screws, then remove the memory bay cover. Screws If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.
- Page 35 Important Use only memory modules designed for the Gateway M275. Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screws.
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Page 36: Replacing Memory Under The Keyboard
(keyboard cover) Important Use only memory modules designed for the Gateway M275 for upgrading the memory. To replace memory modules: Disconnect the AC adapter and modem and network cables and prepare the convertible tablet PC by following the instructions in “Preparing the... - Page 37 This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important Use only memory modules designed for the Gateway M275. www.gateway.com...
- Page 38 Replacing Gateway M275 Components Gently push the module down until it clicks in place. Close the keyboard compartment by following the instructions in “Replacing the keyboard” on page Replace the keyboard cover by following the instructions in “Replacing the keyboard cover” on page Replace the battery, connect the AC adapter and modem and network cables, then turn on the convertible tablet PC.
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Page 39: Replacing The Led Panel
Remove the keyboard cover by following the instructions in “Replacing the keyboard cover” on page Make sure that the convertible tablet PC is positioned so the top is facing Open the keyboard compartment by following the instructions in “Replacing the keyboard” on page www.gateway.com... - Page 40 Replacing Gateway M275 Components With a small Phillips screwdriver, remove the two screws securing the LED panel. Screws Insert the small flat-blade screwdriver or non-marring tool under the edge of the LED panel, then carefully pry it up. www.gateway.com...
- Page 41 Replacing the LED panel Insert the new LED panel and secure with two screws. Replace the keyboard, keyboard cover and battery, connect the AC adapter and modem and network cables, then turn on the convertible tablet PC. www.gateway.com...
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Page 42: Replacing The Hinge Cover
Replacing Gateway M275 Components Replacing the hinge cover Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 1 chrome 2.5 × 5 mm (hinge cover) - Page 43 Snap the new cover into place over the hinge. Replace the hinge cover screw. Replace the battery, connect the AC adapter and modem and network cables, then turn on the convertible tablet PC. www.gateway.com...
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Page 44: Replacing The Lcd Panel Assembly
Replacing Gateway M275 Components Replacing the LCD panel assembly Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 4 chrome 2.5 × 5 mm 2 chrome 2.5 × 6 mm 4 chrome 2.5 ×... - Page 45 Open the keyboard compartment by following the instructions in “Replacing the keyboard” on page Important You do not need to disconnect the keyboard from the system board. Remove the hinge cover by following the instructions in “Replacing the hinge cover” on page www.gateway.com...
- Page 46 Replacing Gateway M275 Components Open the LCD panel to the fully open position. Warning Be careful not to use too much force when opening the LCD panel. Remove the single hinge chassis screw that secures the hinge to the convertible tablet PC. The hinge chassis screw is located in front of the cable channel on the hinge.
- Page 47 Plug the LCD video cable into the convertible tablet PC. Reattach the microphone cable to the appropriate connector on the system board. Reassemble the convertible tablet PC, then replace the four screws on the bottom that secure the hinge to the chassis. www.gateway.com...
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Page 48: Replacing The Palm Rest Assembly
Replacing Gateway M275 Components Replacing the palm rest assembly Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 10 chrome 2.5 × 6 mm (bottom, palm rest) 2 chrome 2.5 ×... - Page 49 Remove the four screws on the bottom that secure the hinge to the chassis by following the instructions in Step 4 “Replacing the LED panel” on page Remove the thirteen screws on the bottom of the convertible tablet PC. Screws Screws www.gateway.com...
- Page 50 Replacing Gateway M275 Components Important The two shorter screws fit into the battery bay. The single screw fits next to the optical drive. Remove the keyboard cover by following the instructions in “Replacing the keyboard cover” on page Make sure that the convertible tablet PC is positioned so the top is facing Remove the keyboard by following the instructions in “Replacing the...
- Page 51 Replacing the palm rest assembly Remove the two screws on the top of the convertible tablet PC. Screws www.gateway.com...
- Page 52 Replacing Gateway M275 Components Unplug the gray secondary antenna cable. Carefully insert the small flat-blade screwdriver between the touchpad cable and the black plastic hinge where the cable connects to the system board. Gently lift the hinge off the cable. The cable is now free and you can remove the palm rest assembly.
- Page 53 PC. Important The two shorter screws fit into the battery bay. The single screw fits next to the optical drive. Replace the battery, connect the AC adapter and modem and network cables, then turn on the convertible tablet PC. www.gateway.com...
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Page 54: Replacing The Fan
Replacing Gateway M275 Components Replacing the fan Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 10 chrome 2.5 × 6 mm (bottom, palm rest) 2 chrome 2.5 ×... - Page 55 Complete removal of the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page Complete removal of the palm rest assembly by following the instructions “Replacing the palm rest assembly” on page www.gateway.com...
- Page 56 Replacing Gateway M275 Components Remove the two screws from the fan. Screws www.gateway.com...
- Page 57 Replacing the fan Unplug the fan wires from the system board. Lift the fan up and away from the convertible tablet PC. Replace with new fan assembly. Secure the new fan with the two screws. Reassemble the convertible tablet PC. www.gateway.com...
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Page 58: Replacing The Cooling Assembly
Replacing Gateway M275 Components Replacing the cooling assembly Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 10 chrome 2.5 × 6 mm (bottom, palm rest) 2 chrome 2.5 ×... - Page 59 Complete removal of the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page Complete removal of the palm rest assembly by following the instructions “Replacing the palm rest assembly” on page www.gateway.com...
- Page 60 Replacing Gateway M275 Components Loosen the three captive screws from the cooling assembly. Screws Warning There is a thermal pad beneath the cooling assembly on the system board. To replace this thermal pad, you must remove and replace the system board.
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Page 61: Replacing The Modem
(keyboard cover) (keyboard) 1 black 2.5 × 2.5 mm (modem) 2 chrome 2.5 × 5 mm 1 black Torx screw 1 chrome 2.5 × 5 mm (top, hinge) (top, palm rest) (modem) 4 chrome 2.5 × 5 mm (LCD panel) www.gateway.com... - Page 62 Replacing Gateway M275 Components To replace the modem: Disconnect the AC adapter and modem and network cables and prepare the convertible tablet PC by following the instructions in “Preparing the convertible tablet PC” on page Turn the convertible tablet PC over so the bottom is facing up.
- Page 63 Replacing the modem Remove the Torx screw that secures the modem cable to the modem. Torx Screw www.gateway.com...
- Page 64 Replacing Gateway M275 Components Remove the screw that secures the modem to the convertible tablet PC. Screw Insert the small flat-blade screwdriver or non-marring tool under the modem and gently pry it up about ¼ inch. www.gateway.com...
- Page 65 Align the modem’s screw holes with the holes on the convertible tablet PC, then press the modem into place. Replace the screw that secures the modem to the convertible tablet PC. Replace the Torx screw that secures the modem cable to the modem. Reassemble the convertible tablet PC. www.gateway.com...
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Page 66: Replacing The Ieee 802.11 Mini Pci Card
Mini PCI card Caution By law, only approved wireless modules provided by Gateway, or a Gateway authorized representative, explicitly for the Gateway M275 may be installed in this notebook. Tools you need to complete this task: Flat-blade driver - OR -... - Page 67 Remove the battery by following the instructions in “Removing the battery” on page Remove the four screws on the bottom that secure the hinge to the chassis by following the instructions in Step 4 “Replacing the LED panel” on page www.gateway.com...
- Page 68 Replacing Gateway M275 Components Remove the thirteen screws on the bottom of the convertible tablet PC that secure the palm rest assembly to the chassis by following the instructions Step 5 “Replacing the palm rest assembly” on page Remove the keyboard cover by following the instructions in “Replacing...
- Page 69 End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway M275 notebooks require a Torx head security screw to attach the mini-PCI cover.
- Page 70 Replacing Gateway M275 Components Remove the screw that secures the modem to the convertible tablet PC. Screw Insert the small flat-blade screwdriver or non-marring tool under the modem and gently pry it up about ¼ inch. Remove the metal plate between the mini PCI card and the modem. Be careful when pulling the plate from under the modem.
- Page 71 Replacing the IEEE 802.11 Mini PCI card Unplug the two antenna cables on the mini PCI card, noting how they are installed for later re-assembly. www.gateway.com...
- Page 72 Replacing Gateway M275 Components Move the antenna wires out of the way, then press outward on the clips at both sides of the card until the card tilts upward. Pull the card out of the slot. www.gateway.com...
- Page 73 Align the modem’s screw holes with the holes on the convertible tablet PC, then press the modem into place. Replace the Torx screw that secures the modem to the convertible tablet PC. Replace the screw that secures the modem to the convertible tablet PC. Reassemble the convertible tablet PC. www.gateway.com...
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Page 74: Replacing The Latch
Replacing Gateway M275 Components Replacing the latch Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 10 chrome 2.5 × 6 mm (bottom, palm rest) 2 chrome 2.5 ×... - Page 75 Remove the two screws from the latch that secures the LCD panel to the convertible tablet PC. Lift the latch up and away from the convertible tablet PC. Replace with new latch. Secure the new latch with the two screws. Reassemble the convertible tablet PC. www.gateway.com...
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Page 76: Replacing The Speaker
Replacing Gateway M275 Components Replacing the speaker Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 10 chrome 2.5 × 6 mm (bottom, palm rest) 2 chrome 2.5 ×... - Page 77 Complete removal of the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page Complete removal of the palm rest assembly by following the instructions “Replacing the palm rest assembly” on page www.gateway.com...
- Page 78 Replacing Gateway M275 Components Unplug the speaker cables from the system board (one connector). Slide speaker cables away from slots on convertible tablet PC. Remove the single screw near the front corner securing the speakers to the convertible tablet PC.
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Page 79: Replacing The System Board
Replacing the system board Replacing the system board Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Torx T8 screwdriver Phillips #0 screwdriver Allen wrench www.gateway.com... - Page 80 Replacing Gateway M275 Components Screws removed during this task: 2 chrome 2.5 × 6 mm 1 chrome 2.5 × 6 mm 2 chrome 2.5 × 2.5 mm (hard drive) (optical drive) (Memory bay) 2 chrome 2.5 × 6 mm 4 chrome 2.5 × 2.5 mm 2 black 2.5 ×...
- Page 81 Step 5 “Replacing the palm rest assembly” on page Remove the keyboard cover by following the instructions in “Replacing the keyboard cover” on page Make sure that the convertible tablet PC is positioned so the top is facing www.gateway.com...
- Page 82 Replacing Gateway M275 Components Remove the keyboard by following the instructions in “Replacing the keyboard” on page Remove the hinge cover by following the instructions in “Replacing the hinge cover” on page Remove the memory modules on the system board by following the instructions in “Replacing memory under the keyboard”...
- Page 83 Unplug the speakers from the system board (one connector). Unplug the modem cable from the system board. Remove the two small hex nuts on the rear I/O panel. Use the Allen wrench to remove the two larger hex nuts securing the docking station connector. Hex Nuts www.gateway.com...
- Page 84 Replacing Gateway M275 Components Remove the three system board screws. Screws www.gateway.com...
- Page 85 Place the new system board into the convertible tablet PC. Replace the three system board screws in the holes on the top of the system board. Replace the two rear I/O panel hex nuts and the two rear docking station hex nuts. Reassemble the convertible tablet PC. www.gateway.com...
- Page 86 Replacing Gateway M275 Components www.gateway.com...
- Page 87 MAN SYS M275 SERVICE GDE R0 11/03...