Gateway M275 Notebook User Manual

Gateway m275 notebook user's guide
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Gateway M275 Notebook
user'sguide
Troubleshooting
Customizing

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Table of Contents

Troubleshooting

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Summary of Contents for Gateway M275 Notebook

  • Page 1 Gateway M275 Notebook user'sguide Troubleshooting Customizing...
  • Page 3: Table Of Contents

    Gateway model number ........
  • Page 4 Do More With Gateway ........
  • Page 5 5 Using the Internet Learning about the Internet ......... . . 80 Setting up an Internet account .
  • Page 6 Activating and using Hibernate mode .......170 9 Traveling With Your Gateway M275 Packing your convertible tablet PC .
  • Page 7 Additional tips ........... . 178 10 Customizing Your Gateway M275 Using the display .
  • Page 8 14 Restoring Software Using the Gateway Windows XP Pro Tablet PC DVD ..... .242 Reinstalling device drivers ......... . .243 Updating device drivers .
  • Page 9 Replacing the hard drive kit ......... 267 16 Using the Gateway M275 Port Replicator Front .
  • Page 10 Telephone support ..........304 Before calling Gateway Technical Support ......304 Telephone numbers .
  • Page 11: Checking Out Your Gateway M275

    Gateway M275 This chapter introduces you to the basic features of your convertible tablet PC. Read this chapter to learn: How to identify the features of your Gateway convertible tablet PC How to locate your convertible tablet PC’s model and...
  • Page 12: Front

    Chapter 1: Checking Out Your Gateway M275 Front Component Modular bay LCD panel release latch Modular bay LCD panel release latch Icon Description Use this bay for a DVD drive or combination DVD/CD-RW drive. For more information, see modules” on page To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the...
  • Page 13: Left Side

    Plug a microphone into this jack. The built-in microphone is turned off when a microphone is plugged into this jack. For the location of your built-in microphone, see “Keyboard area” on page www.gateway.com Left Side Speaker “Using the memory card ®...
  • Page 14 Chapter 1: Checking Out Your Gateway M275 Component Headphone jack Power switch Speaker Icon Description Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack. Slide to turn the power on or off. You can also configure the power switch for Standby/Resume mode.
  • Page 15: Right Side

    Plug a modem cable into this jack. For more information, “Connecting the modem” on page Secure your convertible tablet PC to an object by connecting a Kensington cable lock to this slot. www.gateway.com Right Side Kensington lock slot...
  • Page 16: Back

    Chapter 1: Checking Out Your Gateway M275 Back Ventilation port Component Ventilation fan USB ports Monitor port Docking port Ethernet jack Power connector Status indicators Docking port Monitor port Icon Description Helps cool internal components. Do not block or insert objects into these slots.
  • Page 17: Bottom

    Insert the battery into this bay. For more information, see batteries” on page Hard drive bay The hard drive is located in this bay. For more information, see “Replacing the hard drive kit” on page “Adding or replacing memory” on page 159. www.gateway.com Bottom latch Battery latch Battery Hard drive bay 255.
  • Page 18: Keyboard Area

    Chapter 1: Checking Out Your Gateway M275 Keyboard area For information on using your keyboard, see LCD panel multi-function buttons/status indicators Keyboard Component Icon Microphone LED status indicators Tablet control buttons “Using the keyboard” on page Microphone Touchpad Description Record audio through this microphone. The built-in microphone is turned off while an external microphone is connected.
  • Page 19 Web browser, online help, and the My Computer window. For more information, see page Inform you when a button has been pressed that affects how the keyboard is used. For more information, see status indicators” on page www.gateway.com Keyboard area “Multi-function buttons” on “Keyboard...
  • Page 20: Identifying Your Model

    Important Gateway model number The label on the bottom of your convertible tablet PC contains information that identifies your convertible tablet PC model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model...
  • Page 21: Gateway Serial Number

    Gateway serial number You can locate the Gateway serial number: Printed on a white sticker on the bottom or back of your convertible tablet PC. Printed on the customer invoice that came with your convertible tablet PC. The invoice also contains your customer ID number.
  • Page 22: Finding Your Specifications

    Finding your specifications For more information about your convertible tablet PC, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see eSupport”...
  • Page 23: Accessories

    Accessories Accessories Gateway offers accessories that can help you make the most of using your convertible tablet PC. To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your convertible tablet PC on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary.
  • Page 24 Chapter 1: Checking Out Your Gateway M275 A port replicator also provides additional ports and other expansion features not included with your convertible tablet PC. See “Using the Gateway M275 Port Replicator” on page 271 for more information about using a port replicator with your convertible tablet PC.
  • Page 25: Getting Started

    Getting Started This chapter provides basic information about your Gateway convertible tablet PC. Read this chapter to find out how to: Connect the AC adapter Start and turn off your convertible tablet PC Identify the status indicators Use the keyboard...
  • Page 26: Safety Instructions

    PC. For more information, see on page 173. When traveling, do not place your convertible tablet PC in overhead storage compartments where it could slide around. For more information, “Traveling With Your Gateway M275” on page 237. “Traveling With Your Gateway M275” www.gateway.com “Cleaning...
  • Page 27: Using The Battery

    Protect your convertible tablet PC, battery, and hard drive from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight. Replace only with a Gateway convertible tablet PC battery to avoid risk of fire or explosion. For more information, see page 159.
  • Page 28: Basic Safety Precautions

    Except for replacing memory or the hard drive, do not attempt to service your convertible tablet PC yourself. (See “Using eSupport” on page 55 support” on page 304 for service information.) www.gateway.com “Telephone...
  • Page 29: Connecting The Ac Adapter

    Make sure that you use the AC adapter that came with your convertible tablet PC or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your convertible tablet PC may be damaged.
  • Page 30: Protecting From Power Source Problems

    Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. www.gateway.com “LED status indicators” on...
  • Page 31 If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
  • Page 32: Starting Your Convertible Tablet Pc

    PC whenever you open the LCD panel. Your convertible tablet PC was shipped to you with the Power on Lid Lift feature turned off. For more information, see “Turning on the Power on Lid Lift feature” on page www.gateway.com 165. 169.
  • Page 33: Waking Up Your Convertible Tablet Pc

    Turning off your convertible tablet PC “Turning on the Power on Lid Lift feature” on page Turn Off Computer . Windows shuts down and turns off your convertible www.gateway.com 169. “Changing power . The Turn Off Computer...
  • Page 34: Restarting (Rebooting) Your Convertible Tablet Pc

    1 Slide and hold the power switch for about five seconds, then release it. 2 Insert a straightened paper clip into the reset hole on the bottom of your convertible tablet PC. 3 Unplug the power cord and remove the battery for more than 10 seconds. www.gateway.com “Tablet control...
  • Page 35: Status Indicators

    Description Hard drive The hard drive is in use. Disc drive The DVD or DVD/CD-RW drive is in use. Memory card The memory card reader is in use. reader Memory card reader Battery charge Disc drive Power www.gateway.com Status indicators...
  • Page 36 AC power or the battery charge is very low. The LED shows your convertible tablet PC’s power status. LED on - convertible tablet PC is on. LED blinking - convertible tablet PC is in Standby mode. LED off - convertible tablet PC is off. www.gateway.com...
  • Page 37: Keyboard Status Indicators

    Description Caps Lock Caps Lock is turned on. Scroll Lock Scroll Lock is turned on. For more information, see combinations” on page Pad Lock Numeric keypad is turned on. Pad lock Scroll lock Caps lock www.gateway.com Status indicators “System key...
  • Page 38: Using The Keyboard

    You can attach an external keyboard to your convertible tablet PC using a USB port. You do not need to shut down your convertible tablet PC to connect a USB keyboard. Function keys/ System keys Windows Numeric Application keypad www.gateway.com Navigation keys/ Volume keys Arrow keys/LCD brightness keys...
  • Page 39: Key Types

    Windows. Press these keys to move the cursor up, down, right, or left. Press these colored keys in combination with the control the screen brightness. www.gateway.com Using the keyboard to perform actions in may open help. key to “System key...
  • Page 40: System Key Combinations

    Turn on Pad Lock so you can use the numeric keypad. Press this key combination again to turn off Pad Lock. The Pad Lock status indicator appears when this function is turned on. www.gateway.com “Changing power modes” on 210. 181.
  • Page 41 PgUp volume” on page Decrease the volume. For more information, see PgDn volume” on page “Adjusting brightness” on page 180. “Adjusting brightness” on page 180. “Adjusting the volume” on 102. 102. 102. www.gateway.com Using the keyboard “Adjusting the “Adjusting the...
  • Page 42: Buttons

    XtraBright/ XtraDim Tablet input panel Screen rotation Icon Press to... Rotate the display orientation. For more information, “Changing display orientation” on page Open the tablet input panel. For more information, “Tablet Input Panel (TIP)” on page www.gateway.com Windows security 180.
  • Page 43 Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance. For more information, see “XtraBright/XtraDim” on page 181. Open the Windows Task Manager. Also is used for domain authentication or logon screen. www.gateway.com Buttons...
  • Page 44: Multi-Function Buttons

    Button E-mail Internet Help My Computer Help Internet E-mail My Computer Icon Press to... Open your default e-mail program. Open your default Web browser. Open online help. Open the My Computer window. www.gateway.com...
  • Page 45: Using The Ez Pad Touchpad

    The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Left touchpad button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. Right touchpad button Touchpad Rocker switch www.gateway.com Using the EZ Pad touchpad...
  • Page 46: Using The Touchpad

    Position the pointer over the object. Quickly press and release the left button once. This action is called clicking. Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking. www.gateway.com...
  • Page 47 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. 192. www.gateway.com Using the EZ Pad touchpad...
  • Page 48: Using The Display

    Switching from AC to battery power dims the display slightly to save battery power. Important If you prefer maximum brightness while on battery power, use the XtraBright/XtraDim button. For more information, “Tablet control buttons” on page www.gateway.com...
  • Page 49: Converting The Display From Notebook To Tablet Mode

    Locate the rotation direction arrow on the LCD panel hinge. Rotate the LCD panel in the direction of the rotation direction arrow until the panel is backwards. The panel soft-locks into the final position. Rotation direction arrow www.gateway.com Using the display...
  • Page 50 Chapter 2: Getting Started Close the LCD panel onto the keyboard. There is a click when the LCD panel latch locks. www.gateway.com...
  • Page 51: Using The Pen

    PC’s display, and ink pens and other pointed objects could damage the surface. Always use the pen that came with your convertible tablet PC. You can order extra pens from Gateway. Warning Do not sharply strike the display. Although the display is durable, it can break.
  • Page 52: Calibration

    PC and adjusted it for their own use—recalibrate it to your tapping patterns. Recalibrate if you write with the opposite hand from the previous user—right-handed writer to left-handed writer. “Bottom” on page www.gateway.com...
  • Page 53: Gestures

    Tablet and Pen Settings . Follow the on-screen instructions. section of the TIP’s Help “Tablet Input Panel (TIP)” on page www.gateway.com Using the pen ) in the taskbar, then menu. For more Tools...
  • Page 54: Pen Button

    The screen reads the position of the pointer, not the tap. Store the pen in the Gateway convertible tablet PC’s pen holder. Store extra pens in a drawer to avoid prolonged pressure on the pen tip.
  • Page 55 Web form) before using the writing pad or soft keyboard. To adjust writing pad and keyboard settings, click/tap , then click/tap Tools Options For security and accuracy when entering masked text (such as passwords), use your convertible tablet PC Input Panel’s soft keyboard instead of the writing pad. www.gateway.com...
  • Page 56: Using Speech Recognition

    Chapter 2: Getting Started Using speech recognition The Gateway convertible tablet PC is designed to accept and interpret the human voice, both for dictation (speech recognition) and for keyboard-equivalent voice commands. Set up speech recognition through your convertible tablet PC Input Panel’s Tools menu.
  • Page 57: Connecting The Modem

    Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your convertible tablet PC, then start your communications program. www.gateway.com Connecting the modem on the right...
  • Page 58: Connecting To A Wired Ethernet Network

    Ethernet emitter or you may have a wireless Ethernet PC Card. For information about connecting to a wired or wireless Ethernet network, see Gateway M275” on page 197. For information about installing a wireless Ethernet PC Card, see removing a PC Card” on page 252.
  • Page 59: Broadband Internet Connections

    PC. For more information about port locations, see page 1 “Using the Gateway M275 Port Replicator” on page IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your convertible tablet PC will usually recognize such a device whenever you plug it into the appropriate port.
  • Page 60 Chapter 2: Getting Started www.gateway.com...
  • Page 61: Getting Help

    Getting Help This chapter tells you about additional information resources available to help you use your convertible tablet PC. Read this chapter to learn how to access: Help and Support Do More With Gateway Online help Gateway Web site...
  • Page 62: Help And Support

    To view a list of your search results, click/tap the results header for the type of results you want to view. To view a topic, click/tap the topic name in the , then click/tap Help and Support www.gateway.com . Help and Support opens. box. Search box. You must be Search list.
  • Page 63: Do More With Gateway

    Do More With Gateway Do More With Gateway Your convertible tablet PC may include Do More With Gateway, a tool that provides additional information about using your Gateway convertible tablet PC for digital music, digital photography, digital video, gaming, and other programs.
  • Page 64: Online Help

    You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. button. Help www.gateway.com menu or by Help...
  • Page 65: Gateway Web Site

    Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your convertible tablet PC. Visit the Gateway eSupport Web site at support.gateway.com. For more information about...
  • Page 66 General Tutorials , then click/tap My Downloads to access links to technical support with a live technician, to get a list of Gateway telephone Call Us 305. to access support for non-technical issues, like the status to access utilities to help you manage your convertible www.gateway.com...
  • Page 67: Windows Basics

    Windows Basics Read this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts...
  • Page 68: About Windows Xp Tablet Pc Edition

    Tablet PCs. What’s New in Windows XP Windows XP Start Here booklet that shipped with your convertible tablet PC can help you learn more about using Windows XP tablet PC Edition. link in the Help and Support Center and the www.gateway.com...
  • Page 69: About The Windows Environment

    PC is set up. Help and For more information about the Windows XP desktop, Support click/tap Start, then click/tap Help and Support. Type the keyword Windows desktop in the Search box About the Windows environment , then click/tap the arrow. www.gateway.com...
  • Page 70: Using The Desktop

    “Deleting files and folders” on page button on the lower left of the Windows desktop. The Start to see all programs and files in the Start menu. www.gateway.com...
  • Page 71: Adding Icons To The Desktop

    You may want to add an icon (shortcut) to the desktop for a program that you use frequently. To add icons to the desktop: Click/Tap , then click/tap Start , then click/tap the arrow. All Programs www.gateway.com Using the desktop...
  • Page 72: Identifying Window Items

    Desktop (create shortcut) For more information about desktop icons, click/tap Start, then click/tap Help and Support. Type the keyword desktop icons in the Search box , then click/tap the arrow. www.gateway.com . A shortcut icon icon Local Disk (C:) Close...
  • Page 73 Clicking/Tapping the close button closes the active window or program. Clicking/Tapping an item on the menu bar starts an action such as Print or Save. , then click/tap the arrow. www.gateway.com Identifying window items...
  • Page 74: Working With Files And Folders

    Local Disk (C:) for the hard drive and 3½ Floppy (A:) for the optional diskette drive. You will also have more drives such as a DVD or DVD/CD-RW drive. To view the drives on your convertible tablet PC: Click/Tap Start Drives , then click/tap My Computer www.gateway.com on the Start menu.
  • Page 75: Creating Folders

    Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your convertible tablet PC. In fact, all information on a convertible tablet PC is stored in files. Folders Files , then click/tap the arrow. www.gateway.com Working with files and folders Show the...
  • Page 76: Copying And Moving Files And Folders

    For more information about creating files and folders, click/tap Start, then click/tap Help and Support. Type the keyword creating files and folders in the Search box arrow. www.gateway.com on the Start menu. Show the contents . The new folder is created. . The new folder name appears , then click/tap the “Keyboard shortcuts”...
  • Page 77 Button-tap (press the pen button) the file or folder that you want to move. A pop-up menu opens on the desktop. Click/Tap on the pop-up menu. Open the destination folder. “Searching for files” on page “Searching for files” on page www.gateway.com Working with files and folders...
  • Page 78: Deleting Files And Folders

    Type the keyword copying files and folders or moving files and folders in the Search box , then click/tap the arrow. “Keyboard shortcuts” on page , then click/tap . Windows moves the files and folders Delete www.gateway.com “Searching for files” on...
  • Page 79 Recycle Bin “Keyboard shortcuts” on . Windows returns the deleted files or Restore icon on the desktop. The Recycle Recycle Bin . Windows asks you if you Empty Recycle Bin , then click/tap the arrow. www.gateway.com Working with files and folders...
  • Page 80: Browsing For Files And Folders

    If you do not see the contents of a folder, click/tap folder , then click/tap My Computer Show the contents of this drive www.gateway.com . The My Computer window Show the contents of this...
  • Page 81: Searching For Files

    You can also combine search criteria to refine searches. Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window. , then click/tap the arrow. www.gateway.com Searching for files...
  • Page 82: Using The Windows Search Utility

    If you type all of the name, Search will list all files and folders of that name. If you type part of the name, Search will list all of the file and folder names containing the letters you typed. , then click/tap . The Search Results window opens. Search www.gateway.com...
  • Page 83 You can search by the: Date the file was created or modified. Size of the file. Type of file, such as a program or a text document. , then click/tap the arrow. www.gateway.com Searching for files...
  • Page 84: Working With Documents

    Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. ® WordPad. Similar procedures apply to other programs such All Programs Accessories www.gateway.com on its menu bar. Help , then click/tap . Microsoft WordPad...
  • Page 85: Saving A Document

    Start, then click/tap Help and Support. Type the keyword saving in the Search box . The Save As dialog box opens. Save list, then click/tap the folder Save in box. File name , then click/tap the arrow. www.gateway.com Working with documents...
  • Page 86: Opening A Document

    Support , then click/tap Open Look in For more information about opening documents, click/tap Start, then click/tap Help and Support. Type the keyword opening files in the Search box , then click/tap the arrow. www.gateway.com list, then click/tap the folder...
  • Page 87: Printing A Document

    For more information about printing documents, click/tap Support Start, then click/tap Help and Support. Type the keyword printing in the Search box . The Print dialog box opens. Print . The document prints. , then click/tap the arrow. www.gateway.com Working with documents...
  • Page 88: Keyboard Shortcuts

    Press For more information about Windows keyboard shortcuts, click/tap Start, then click/tap Help and Support. Type the keyword Windows keyboard shortcuts in the Search box arrow. www.gateway.com key, . The HIFT ELETE , type the new name, then , then click/tap the...
  • Page 89: Using The Internet

    Using the This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: Set up and access an Internet account using ® America Online Connect to a Web site using a browser Download files from the Internet Send and receive e-mail using America Online Internet...
  • Page 90: Learning About The Internet

    Internet through an ISP. For the location of your modem and Ethernet jacks, see “Right Side” on page “Back” on page page 274. ISP Servers let you connect to the Internet and access your e-mail messages. www.gateway.com 6, and “Back” on...
  • Page 91: Setting Up An Internet Account

    To set up an Internet account with America Online: Click/Tap Start All Programs Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. Setting up an Internet account , then click/tap America Online www.gateway.com...
  • Page 92: Accessing Your Internet Account

    PC. For general information about using Internet accounts, click/tap Start, then click/tap Help and Support. Type the keyword ISP in the Search box , then click/tap the arrow. www.gateway.com America Online...
  • Page 93: Using The World Wide Web

    You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser, click/tap in the menu bar. Help Link page Linked Web page www.gateway.com...
  • Page 94: Connecting To A Web Site

    To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click/tap - OR - On the current Web page, click/tap a link to a Web site.
  • Page 95: Downloading Files

    For more information about downloading files, click/tap Support Start, then click/tap Help and Support. Type the keyword downloading files in the Search box “Protecting your convertible 226. , then click/tap the arrow. www.gateway.com Using the World Wide Web on the browser “Working with...
  • Page 96: Using E-Mail

    Type the subject of your e-mail in the Type the e-mail message. When finished, click/tap to the e-mail address you specified. jdoe@aol.com User name Internet domain name Subject . Your e-mail is sent over the Internet Send Now www.gateway.com box.
  • Page 97: Checking Your E-Mail

    Help and For general information about using e-mail, click/tap Start, Support then click/tap Help and Support. Type the keyword e-mail in the Search box , then click/tap the arrow. www.gateway.com Using e-mail...
  • Page 98 Chapter 5: Using the Internet www.gateway.com...
  • Page 99: Sending And Receiving Faxes

    Sending and Receiving Faxes Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: Install and configure Fax Create and send a new fax Set up a fax cover page template Fax a document you scanned or created in another program Receive, view, and print a fax Help and...
  • Page 100: Installing And Configuring Fax

    Microsoft Fax lets you send and receive faxes using your modem. When Windows XP was originally installed on your convertible tablet PC, Fax was not installed. You need to install Fax from your Gateway Windows XP Pro Tablet PC DVD.
  • Page 101: Configuring Fax

    Type the information about yourself that you want to appear on your fax cover page, then click/tap Faxes screen opens. Accessories Communications . The Fax Configuration Wizard opens. . The Select Device for Sending or Receiving Next www.gateway.com Installing and configuring Fax , then . The Next...
  • Page 102 . The Transmitting Subscriber Identification (TSID) screen Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. Next www.gateway.com list, then check box. . This identifier information Step...
  • Page 103: Sending A Simple Fax

    If you need to use the area code for your recipient, click/tap to type the full ten-digit fax number. rules . The Configuration Summary screen opens. Next Accessories Communications . The Send Fax Wizard opens. www.gateway.com Sending a simple fax , then . The Next Use dialing...
  • Page 104 Select when you want to send the fax and a priority for the fax, then click/tap Next Click/Tap Finish Cover page template area. Subject line area, then click/tap Note . The Completing the Send Fax Wizard screen opens. www.gateway.com . The Preparing the Next , then click/tap the . The Schedule Next...
  • Page 105: Setting Up Your Cover Page Template

    Type the new cover page template name. Click/Tap Save Setting up your cover page template Accessories Communications . The Cover Page-Fax Cover Page Editor menu, then move them to the appropriate Insert , then click/tap File www.gateway.com , then Save As...
  • Page 106: Faxing From Programs

    . The Print dialog box opens. Print Name . The Send Fax Wizard opens. File Name . The Send Fax Wizard opens. www.gateway.com list, then click/tap the “Sending a simple , then click/tap . The Print Print list, then click/tap the...
  • Page 107: Receiving And Viewing A Fax

    , then double-click/double-tap the fax you Inbox Start All Programs . The Fax Console opens. Fax Console , then right-click/button-tap the fax you want to cancel. to cancel the fax. www.gateway.com Receiving and viewing a fax , then Accessories Communications...
  • Page 108: Automatically Retry Sending A Fax

    View installed printers or fax printers icon. The Printers and Faxes window opens. , then click/tap tab, then click/tap Devices Properties www.gateway.com . The Control Panel window Printers and Other . The Printers and . The Fax Properties Properties . The Modem dialog box...
  • Page 109: Automatically Cancelling A Fax

    The Printers and Faxes window opens. , then click/tap Properties tab, then click/tap Properties tab. Automatically delete failed faxes after www.gateway.com Automatically cancelling a fax Printers and Other . The Printers and . The Fax Properties . The Modem dialog box check box and...
  • Page 110 Chapter 6: Sending and Receiving Faxes www.gateway.com...
  • Page 111: Using Multimedia

    Using Multimedia This chapter provides information on using the multimedia capabilities of your convertible tablet PC. Read this chapter to learn how to: Adjust the volume Record and play audio files Use Windows Media Player Use a DVD or DVD/CD-RW drive Play CDs and DVDs Use MusicMatch Create CDs...
  • Page 112: Adjusting The Volume

    Audio Devices Click/Double-click/Tap/Double-tap the and Audio Devices “System key combinations” on page , then click/tap Control Panel Adjust the system volume . The Sounds and Audio Devices Properties dialog box opens. www.gateway.com . The Control Panel window Sounds, Speech, Sounds...
  • Page 113 . The Sounds and Audio Devices Properties dialog box opens. and Audio Devices slider to change the volume or click/tap to select , then click/tap the arrow. . The Control Panel window Control Panel Adjust the system volume www.gateway.com Adjusting the volume Sounds, Speech, Sounds...
  • Page 114 For more information about the controls, click/tap Click/Tap X in the top-right corner of the window to close it. tab. Volume in the area. Device volume , the check box next to the audio device you want to www.gateway.com in the window. Help...
  • Page 115: Recording And Playing Audio

    Name the recording, specify the location where you want to save the recording, then click/tap 274. Accessories Entertainment Record Play Fast Forward Stop (stop). . The Save As dialog box opens. Save As . The recording is saved. Save www.gateway.com Recording and playing audio “Left Side” , then click/tap...
  • Page 116 (play), then stop playing the file by (stop). For more information about making or playing an audio recording, click/tap Start, then click/tap Help and Support. Type the keyword recording audio or playing audio in the Search box arrow. www.gateway.com Open , then click/tap the...
  • Page 117: Playing Audio And Video Files With The Windows Media Player

    If the menu bar does not appear, click/tap the show menu Playing audio and video files with the Windows Media Player Help , then click/tap Windows Media Player . The Open dialog box opens. Open button. www.gateway.com . The Video file information Video screen...
  • Page 118: Using S/Pdif Digital Audio

    Type the keyword Media Player in the Search box , then click/tap the arrow. To use the S/PDIF function on your convertible tablet PC, you must use the Gateway M275 port replicator. For more information, see “Using the Gateway M275 Port Replicator”...
  • Page 119 Open the Master Volume window. For more information, see volume” on page 102. Click/Tap in the Advanced not appear in the Master Volume Controls Click/Tap Enable SPDIF www.gateway.com area. If the Advanced button does Master Volume area, click/tap Options Using S/PDIF digital audio “Adjusting the , then Advanced...
  • Page 120: Changing Modules

    Close the LCD panel. Disconnect your convertible tablet PC from the optional port replicator (see “Disconnecting from the port replicator” on page Turn your convertible tablet PC over so the bottom is facing up. Modular bay lock screw www.gateway.com 277).
  • Page 121 Slide and hold the module bay latch. The module may move out slightly. Slide the module out. Firmly push the new module straight into the bay until the latch clicks into place. Replace the module bay lock screw. Screw www.gateway.com Changing modules...
  • Page 122: Using The Dvd Or Dvd/Cd-Rw Drive

    You can use your convertible tablet PC to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway convertible tablet PC may contain one of the following drive types. Look on the front of the drive for one of the following logos: If your drive has this logo...
  • Page 123: Inserting A Cd Or Dvd

    If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. Using the DVD or DVD/CD-RW drive Eject button Manual eject hole Activity indicator www.gateway.com...
  • Page 124: Listening To Cds

    MUSICMATCH to listen to CDs. For more information, see MUSICMATCH” on page Some music CDs have copy protection software. You may not be able to play these CDs on your convertible tablet PC. Help 116. www.gateway.com . You can also use “Using...
  • Page 125 If a dialog box does not open with a list of CD players, click/tap , then click/tap Programs opens. When the media player opens, click/tap Play Stop Previous Mute Next “Changing modules” on page . The Windows Media Player Windows Media Player (play). Volume www.gateway.com Listening to CDs 110. Start...
  • Page 126: Using Musicmatch

    Type the keyword playing CDs in the Search box , then click/tap the arrow. ® , you can: Some music CDs have copy protection software. You may not be able to play these CDs on your convertible tablet PC. www.gateway.com see “Adjusting...
  • Page 127 If a dialog box does not open, click/tap then click/tap MUSICMATCH Jukebox CD begins playing, and the names of the music tracks appear in the playlist area. www.gateway.com “Changing modules” on page Play Audio CD using MUSICMATCH . The musicmatch window opens, the CD begins Start All Programs .
  • Page 128: Creating Mp3 Music Files

    Some music CDs have copy protection software. You cannot copy tracks from these CDs. If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page www.gateway.com 110.
  • Page 129 If the CD is playing, click/tap In the MUSIC CENTER area, under MUSICMATCH recorder opens. Click/Tap to clear the check box for any track you do not want to record. www.gateway.com Play Audio CD using MUSICMATCH . The musicmatch window opens. Start All Programs .
  • Page 130: Editing Track Information

    In the MUSIC CENTER area, click/tap the track you want to edit. Click/Tap Options Track Tag(s) dialog box opens. . After the drive is configured, MUSICMATCH records the , then click/tap Music Library www.gateway.com . The Edit Edit Track Tag(s)
  • Page 131: Building A Music Library

    Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com Using MUSICMATCH...
  • Page 132: Changing The Music Library Display Settings

    Click/Tap an arrow button to open a column list, then click/tap the category that you want to display in the column. When you have finished selecting categories, click/tap , then click/tap Options tab. Music Library www.gateway.com . The Settings Settings...
  • Page 133: Listening To Internet Radio

    See Do More With Gateway for more information about using your convertible tablet PC to play digital music and download music from the Internet. Click Start, then click Do More With Gateway. If you are in the Business Solutions view, click Consumer Solutions. Click Digital Music.
  • Page 134: Playing A Dvd

    If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page www.gateway.com in the DVD player program. Start All Programs Start All Programs (play).
  • Page 135: Creating Cds Using Nero Express

    Some CDs have copy protection software. You cannot create MP3 files from these CDs and you may not be able to listen to these CDs on your convertible tablet PC. Creating CDs using Nero Express , then click/tap the arrow. www.gateway.com...
  • Page 136: Creating A Data Cd

    If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page Take no action www.gateway.com , then Nero Programs 110. , then click/tap...
  • Page 137 Creating CDs using Nero Express Move your pointer over , then click/tap . The Disc Content Data Data Disc screen opens. www.gateway.com...
  • Page 138 After you select all your files, click/tap . The Select Files and Folders dialog box opens. list, then click/tap a drive or folder, Location list. Press and hold the C Name . You can continue to select files and click/tap Finished www.gateway.com...
  • Page 139 Burn the files to the CD. When a message tells you that the recording is complete, click/tap Click/Tap to return the main Nero Express screen. Next Click/Tap Exit Creating CDs using Nero Express list, then click/tap your Current recorder www.gateway.com...
  • Page 140: Copying A Cd

    If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page Source drive www.gateway.com , then Nero Programs 110. list, then click/tap the drive...
  • Page 141 Click/Tap the arrow to open the recordable drive. Click/Tap . The Nero’s Title and CD Database dialog box opens. Burn www.gateway.com Creating CDs using Nero Express list, then click/tap your Destination drive...
  • Page 142 CD, then wait for the message box to close. Nero Express copies the files from your hard drive to the writable CD. When a message tells you that the recording is complete, click/tap Click/Tap Next Click/Tap Exit to return to the main Nero Express screen. www.gateway.com...
  • Page 143: Copying Music Tracks

    If an Audio CD dialog box opens, click/tap Click/Tap . The Nero Toolbar opens. More Creating CDs using Nero Express Burn a CD or Data DVD . Nero Express opens. “Changing modules” on page Take no action www.gateway.com , then Nero Programs 110. , then click/tap...
  • Page 144 Chapter 7: Using Multimedia Click/Tap the opens. Wait until the dialog box closes. - OR - Click/Tap Cancel icon. The Nero’s Title and CD Database dialog box Save Tracks www.gateway.com...
  • Page 145 After the recording is complete, click/tap Creating CDs using Nero Express . The Save Tracks dialog box opens. Output file format . The recording process begins. key, click/tap the tracks you . The recording process begins. Close www.gateway.com list, then click/tap...
  • Page 146: Creating A Music Cd

    CD that contains tracks and data files. to create a CD using MP3 files. You can play the CD on your to create a CD using WMA files. You can play the CD on www.gateway.com , then Nero Programs 110.
  • Page 147 Creating CDs using Nero Express The screen you use to add files opens. www.gateway.com...
  • Page 148 After you select all your files, click/tap . The Select Files and Folders dialog box opens. list, then click/tap a drive or folder, Location list. Press and hold the C Name . You can continue to select files and click/tap Finished www.gateway.com...
  • Page 149 Burn the files to the CD. When a message tells you that the recording is complete, click/tap Click/Tap to return the main Nero Express screen. Next Click/Tap Exit Creating CDs using Nero Express list, then click/tap your Current recorder www.gateway.com...
  • Page 150: Advanced Features

    All Programs Start , then click/tap the guide you want. Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. www.gateway.com Burn a CD or Data DVD Nero All Programs Burn a CD or...
  • Page 151 Tips & Tricks If you need to use a diskette drive, Gateway recommends purchasing a USB diskette drive. To order a USB diskette drive, visit the Accessory Store at accessories.gateway.com. Diskette activity indicator To use a diskette: Plug the diskette drive into a USB port on your convertible tablet PC or port replicator.
  • Page 152: Using The Memory Card Reader

    PC and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. Memory card types The memory card reader supports the following card types: Memory Stick MultiMediaCard™ Secure Digital™ SmartMedia™ (3.3V only) ® www.gateway.com...
  • Page 153: Using A Memory Card

    To remove a memory card: Make sure that the memory card reader status indicator (see indicators” on page convertible tablet PC. Start 25) is off, then pull the memory card out of your www.gateway.com Using the memory card reader , then click/tap “LED status...
  • Page 154: Connecting A Digital Camera

    Connect one end of the USB cable to your digital camera, and connect the other end of the cable to the USB port on the right side of your convertible tablet PC. Do not use the remove hardware to remove the memory card. www.gateway.com icon in the taskbar...
  • Page 155 See Do More With Gateway for more information about using your convertible tablet PC to edit, store, and print digital photos. Click/Tap Start, then click/tap Do More With Gateway. If you are in the Business Solutions view, click/tap Consumer Solutions. Click/Tap Digital Photos. www.gateway.com Connecting a digital camera “Working with files and folders”...
  • Page 156: Connecting A Digital Video Camera

    Connect one end of the IEEE 1394 cable to your external source, such as a video camera, and connect the other end of the cable to the IEEE 1394 port on the side of your convertible tablet PC. “Left Side” on page www.gateway.com...
  • Page 157: Editing Videos

    Tips & Tricks See Do More With Gateway for more information about using your convertible tablet PC to edit videos. Click/Tap Start, then click/tap Do More With Gateway. If you are in the Business Solutions view, click/tap Consumer Solutions. Click/Tap Digital Video.
  • Page 158: Viewing The Display On A Projector Or Monitor

    Web site. After the driver is installed, right-click/button-tap any empty space on the desktop, then click/tap “Back” on page 274. . The Display Properties dialog box opens. Properties www.gateway.com “Back”...
  • Page 159 PC turns off the LCD panel, but does not enter Standby mode, when the LCD panel is closed. Viewing the display on a projector or monitor Screen Resolution Color Quality to switch between viewing the display on the www.gateway.com if necessary.
  • Page 160: Viewing The Display On A Television

    S/PDIF jack to hear sound while playing a DVD. DVD playback to a VCR will be scrambled by copyright protection software. “Back” on page 274. , then click/tap Control Panel Display www.gateway.com . The Control Panel window Appearance and icon. The Display Properties...
  • Page 161 Settings Click/Tap . The Multiple Monitors and Intel Properties dialog box Advanced opens. Click/Tap the Intel Extreme Graphics Click/Tap the Graphics Properties Properties dialog box opens. Viewing the display on a television tab. button. The Intel Graphics Controller www.gateway.com...
  • Page 162 Screen Area Video Standard If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. www.gateway.com list, then click/tap True Color list, then click/tap list, then click/tap...
  • Page 163: Changing From One Display To Another

    LCD panel and viewing it on the television. To... Change the display from the LCD panel to the television Change the display from the television to the LCD panel Viewing the display on a television www.gateway.com Press...
  • Page 164 Chapter 7: Using Multimedia www.gateway.com...
  • Page 165: Managing Power

    Managing Power While your convertible tablet PC is running on battery power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how Check and recharge the battery Recalibrate the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources...
  • Page 166: Monitoring The Battery Charge

    This LED only lights up when your convertible tablet PC is connected to AC power or the battery charge is very low. For the location of the battery charge indicator, see status indicators” on page 158. www.gateway.com or battery icon button. If the “Changing advanced “LED...
  • Page 167: Recharging The Battery

    Always show icon on the taskbar is checked on the Power Options Properties Advanced tab. See settings” on page 168 “Changing advanced for more information. www.gateway.com Recharging the battery button. If the...
  • Page 168: Recalibrating The Battery

    When the recalibration has finished, the message “Press [Esc] key to exit” appears. Press E . The battery charge indicator now displays an accurate battery charge. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. menu. , then select menu, then highlight Exit Saving Changes NTER Do not interrupt the battery recalibration process.
  • Page 169: Changing Batteries

    PC off while changing the batteries. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway M275 battery (M275DAZ or equivalent). Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
  • Page 170: Replacing The Battery

    Disconnect your convertible tablet PC from the optional port replicator (see “Disconnecting from the port replicator” on page Turn your convertible tablet PC over so the bottom is facing up. Slide the battery lock to the unlocked position, then slide the battery release latch. www.gateway.com 277).
  • Page 171 Place a recharged battery into the bay and press down until it snaps into place. Slide the battery lock to the locked position. Turn your convertible tablet PC over and reattach the optional port replicator. Open the LCD panel and slide the power switch. www.gateway.com Changing batteries...
  • Page 172: Extending Battery Life

    Turning off the Power on Lid Lift feature. For more information, see “Turning on the Power on Lid Lift feature” on page “Changing power settings” on page 170. “Changing batteries” on page www.gateway.com 165. “Activating and using “Recharging the 159.
  • Page 173: Using Alternate Power Sources

    However, the information in memory is not saved to the hard drive. If power is interrupted, the information is lost. When in Hibernate mode, your convertible tablet PC saves all memory information to the hard drive, then turns the power completely off. 170. www.gateway.com Extending battery life “Activating and...
  • Page 174 (must be activated) In Standby or Exit Standby or Hibernate mode Hibernate mode ...then Press TANDBY -OR- Close the LCD panel. Click/Tap Start, then click/tap Turn Off Computer. Press and hold , then click/tap Hibernate. HIFT Slide the power switch. www.gateway.com...
  • Page 175: Changing Power Settings

    Advanced power settings let you assign different power saving modes to the power switch and Standby system key. You can also select which power saving mode is activated when you close the LCD panel. ® SpeedStep™ technology to conserve battery ® SpeedStep™-equipped processor. www.gateway.com Changing power settings...
  • Page 176: Changing The Power Scheme

    - OR - Set the timers, then click/tap Click/Tap , then click/tap Control Panel and type a name for the scheme. Save As www.gateway.com . The Control Panel window Performance and icon. The Power Power Options list, then click/tap Power Schemes...
  • Page 177: Changing Alarm Options

    Maintenance Click/Double-click/Tap/Double-tap the Options Properties dialog box opens. Click/Tap the Alarms Adjust the alarm settings. Click/Tap , then click/tap the arrow. . The Control Panel window Control Panel Power Options tab. www.gateway.com Changing power settings Performance and icon. The Power...
  • Page 178: Changing Advanced Settings

    Type the keyword alarm options in the Search box , then click/tap the arrow. , then click/tap Control Panel tab. Advanced Power buttons www.gateway.com . The Control Panel window Performance and icon. The Power Power Options list, then click/tap the...
  • Page 179: Turning On The Power On Lid Lift Feature

    Wake From Lid Open the menu, then highlight Exit Select , then press E , then click/tap the arrow. menu. , then select by pressing the spacebar. Enabled Exit Saving Changes NTER www.gateway.com Changing power settings and press E NTER...
  • Page 180: Activating And Using Hibernate Mode

    Options Properties dialog box and in the Turn Off Computer or Shut Down Windows dialog box. , then click/tap Control Panel tab. Hibernate check box, then click/tap Enable hibernation www.gateway.com . The Control Panel window Performance and icon. The Power Power Options . Hibernate Apply...
  • Page 181 Support click/tap Start, then click/tap Help and Support. Type the keyword hibernate in the Search box Power buttons , then click/tap HIFT , then click/tap the arrow. www.gateway.com Changing power settings Power list, System hibernates Advanced lists. , then click/tap...
  • Page 182 Chapter 8: Managing Power www.gateway.com...
  • Page 183: Traveling With Your Gateway M275

    Traveling With Gateway M275 These tips can make traveling with your convertible tablet PC more convenient and trouble-free. Read this chapter to learn about: Using the modem Using your radio frequency wireless connections Transferring files Protecting your convertible tablet PC from loss and theft Managing your convertible tablet PC’s power...
  • Page 184: Packing Your Convertible Tablet Pc

    Protect the pen by keeping it in your convertible tablet PC’s pen holder during travel. For more information, see Pack the Gateway convertible tablet PC securely into the Gateway carrying case, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage.
  • Page 185: Modem

    IEEE 802.11g communication devices are examples of devices which use wireless to communicate. For instructions on how to turn off your wireless device, see “Turning your wireless Ethernet emitter on or off” on page “Safety, Regulatory, and Legal Information” on www.gateway.com Modem 210.
  • Page 186: Files

    The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your convertible tablet PC to Gateway for service. Call Gateway Technical Support for instructions. www.gateway.com...
  • Page 187: Power

    You must set the NTER , then press E , then select menu, highlight Exit Saving Changes Step 162. 163. 156. www.gateway.com Power Set Supervisor Password and follow the NTER by pressing the Enabled , then press E NTER “Conserving battery “Using alternate...
  • Page 188: Additional Tips

    Consult your insurance company and credit card company to learn about emergency travel assistance if your convertible tablet PC is lost or damaged. Take your Gateway Windows XP Pro Tablet PC DVD in case you need to install an additional driver or software.
  • Page 189: Customizing Your Gateway M275

    Customizing Gateway M275 This chapter provides information about customizing your convertible tablet PC by changing settings in Windows. Read this chapter to learn how to: Change screen and display settings Change the background and screen saver Adjust the touchpad settings...
  • Page 190: Using The Display

    Chapter 10: Customizing Your Gateway M275 Using the display Changing display orientation You can change the display orientation from the default, landscape (horizontal), to portrait (vertical) or secondary landscape (180 degrees from the default) Screen Rotation button. For more information, see...
  • Page 191 For more information, see page 32 “System key combinations” on page “System key combinations” on page “Tablet control buttons” on www.gateway.com Using the display “Tablet control...
  • Page 192: Adjusting The Screen And Desktop Settings

    Chapter 10: Customizing Your Gateway M275 Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver.
  • Page 193 For more information about adjusting display settings, Support click/tap Start, then click/tap Help and Support. Type the keyword changing display settings in the Search box arrow. www.gateway.com Adjusting the screen and desktop settings list, then click/tap the Color quality , then click/tap , then click/tap the...
  • Page 194: Adjusting The Screen Resolution

    Chapter 10: Customizing Your Gateway M275 Adjusting the screen resolution You can increase the screen resolution to fit more icons on your desktop, or you can decrease the resolution to make reading the display easier. The higher the resolution, the smaller individual components of the screen (such as icons and menu bars) appear.
  • Page 195: Changing The Colors On Your Windows Desktop

    If your Control Panel is in Category View, click/tap Themes Click/Double-click/Tap/Double-tap the dialog box opens. Click/Tap the Appearance Adjusting the screen and desktop settings , then click/tap the . The Control Panel window Control Panel icon. The Display Properties Display tab. www.gateway.com Appearance and...
  • Page 196: Changing The Desktop Background

    Chapter 10: Customizing Your Gateway M275 Click/Tap the arrow button to open the scheme you want, then click/tap desktop. - OR - If you want to create a new color scheme as part of a desktop theme: Click/Tap Click/Tap the arrow button to open the item you want to change.
  • Page 197 For more information about changing the background, Support click/tap Start, then click/tap Help and Support. Type the keyword changing desktop background in the Search box arrow. www.gateway.com Adjusting the screen and desktop settings list. Background list, then click/tap Position Step...
  • Page 198: Selecting A Screen Saver

    Chapter 10: Customizing Your Gateway M275 Selecting a screen saver You can use a screen saver to keep others from viewing your display while you are away from your convertible tablet PC. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products.
  • Page 199: Adjusting Tablet And Pen Settings

    Click/Tap the Pen Options Change the pen options settings, then click/tap Adjusting tablet and pen settings On resume, display Welcome screen box. Wait , then click/tap the arrow. icon Tablet and Pen Settings tab. www.gateway.com check box. in the taskbar.
  • Page 200: Programming The Buttons

    Chapter 10: Customizing Your Gateway M275 Programming the buttons Most of the tablet control buttons on your convertible tablet PC’s can be reprogrammed with new functions. For more information, see buttons” on page To reprogram button functions: Double-click/Double-tap the The Tablet and Pen Properties dialog box opens.
  • Page 201: Adjusting The Tablet Pc Input Panel Settings

    Adjusting the Tablet PC Input Panel Settings To adjust writing pad, writing tools, and speech settings: Click/Tap (the Click/Tap , then click/tap Tools Click/Tap a tab, then change the input panel settings. Adjusting the Tablet PC Input Panel Settings icon). Keyboard Options www.gateway.com...
  • Page 202: Changing The Touchpad Settings

    Chapter 10: Customizing Your Gateway M275 Changing the touchpad settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other touchpad settings. To change your touchpad settings: Click/Tap Start opens. If your Control Panel is in Category View, click/tap...
  • Page 203 Help and For more information about changing mouse settings, Support click/tap Start, then click/tap Help and Support. Type the keyword mouse settings in the Search box www.gateway.com Changing the touchpad settings tab, then click/tap Settings in front of a setting, then in front of , then click/tap the arrow.
  • Page 204: Adding And Modifying User Accounts

    Chapter 10: Customizing Your Gateway M275 Adding and modifying user accounts You can create and customize a user account for each person who uses your convertible tablet PC. You can also switch (change) user accounts without turning off your convertible tablet PC.
  • Page 205 Click/Tap the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. Adding and modifying user accounts . The Log Off Windows dialog box Log Off www.gateway.com...
  • Page 206 Chapter 10: Customizing Your Gateway M275 www.gateway.com...
  • Page 207: Networking Your Gateway M275

    Tips & Tricks The Setting Up Your Windows Network guide has been included on your hard drive. It provides instructions for installing and configuring Ethernet networking on your notebook. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 208: Benefits Of Networking

    Chapter 11: Networking Your Gateway M275 Benefits of networking A network lets you: Share a single Internet connection Share computer drives Share peripheral devices Stream audio and video files Play multi-player games Sharing a single Internet connection Each computer that is connected to the network can share the same broadband connection or modem and telephone line and access the Internet at the same time.
  • Page 209: Sharing Peripheral Devices

    For more information about playing multi-player games, Support click/tap Start, then click/tap Help and Support. Type the keyword games or network games in the Search box arrow. , then click/tap the arrow. , then click/tap the arrow. , then click/tap the www.gateway.com Benefits of networking...
  • Page 210: Selecting A Network Connection

    Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
  • Page 211: Using A Wired Ethernet Network

    Install an Ethernet router, switch, or hub Tips & Tricks If you are connecting just two computers (known as a peer-to-peer wired Ethernet network), you can eliminate the router, switch, or hub and use a special crossover cable. Using a wired Ethernet network www.gateway.com...
  • Page 212: Example Wired Ethernet Network

    Chapter 11: Networking Your Gateway M275 Example wired Ethernet network The following is an example of a wired Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network.
  • Page 213: Equipment You Need For A Wired Ethernet Network

    Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. Using a wired Ethernet network www.gateway.com...
  • Page 214: Using A Wireless Ethernet Network

    Chapter 11: Networking Your Gateway M275 Using a wireless Ethernet network A wireless Ethernet network is ideal for creating a home or office network or adding mobility to an existing wired Ethernet network. A wireless Ethernet network allows you the freedom to move about your home or office with your notebook, tablet PC, or convertible tablet PC.
  • Page 215: Wireless Ethernet Speed And Frequency

    150 feet) than IEEE 802.11a Compatible with IEEE 802.11b networks Longer range (100 to 150 feet) than IEEE 802.11a www.gateway.com Disadvantages Shorter range (25 to 75 feet) than IEEE 802.11b and IEEE 802.11g Not compatible with IEEE 802.11b or IEEE 802.11g...
  • Page 216: Example Access Point Wireless Ethernet Network

    Chapter 11: Networking Your Gateway M275 Example access point wireless Ethernet network By using an access point, you can join a wireless Ethernet network and access a wired Ethernet network. The following example shows how an access point also lets you access the Internet.
  • Page 217: Equipment You Need For An Access Point Wireless Ethernet Network

    Some wireless devices can broadcast and receive signals on both frequencies. A mixture of IEEE 802.11b and IEEE 802.11g components will result in your network running at the speed of the slower IEEE 802.11b components. Using a wireless Ethernet network www.gateway.com...
  • Page 218: Example Peer-To-Peer Wireless Ethernet Network

    Chapter 11: Networking Your Gateway M275 Example peer-to-peer wireless Ethernet network Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are setting up or joining a temporary computer-to-computer network. This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another.
  • Page 219: Equipment You Need For A Peer-To-Peer Wireless Ethernet Network

    For more information For more information about purchasing equipment for your home or office Ethernet network, discuss your particular needs with your Gateway representative. In addition, several books and Internet sites are dedicated to networking (for example: www.homenethelp.com). See these sources for more information about networking your home or office with wired or wireless Ethernet.
  • Page 220: Using Your Convertible Tablet Pc On A Network

    Chapter 11: Networking Your Gateway M275 Using your convertible tablet PC on a network Installing and configuring your convertible tablet PC for Ethernet networking The Setting Up Your Windows Network guide has been included on your hard drive. It provides instructions for installing and configuring both wired and wireless Ethernet networking on your convertible tablet PC.
  • Page 221 Ethernet emitter or click/tap wireless Ethernet emitter. Using your convertible tablet PC on a network . The Control Panel window Control Panel Network Connections , then click/tap Disable www.gateway.com Network and . The Network Enable to turn off the...
  • Page 222 Chapter 11: Networking Your Gateway M275 www.gateway.com...
  • Page 223: Moving From Your Old Computer

    Moving From Your Old Computer If your new convertible tablet PC is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
  • Page 224: Using The Files And Settings Transfer Wizard

    Transfer Wizard, click/tap Start, then click/tap Help and Support. Type the keyword using transfer wizard in the Search , then click/tap the arrow. “Networking Your Gateway M275” on page “To find files using Find or Search:” on page www.gateway.com , then click/tap Files “Creating CDs using...
  • Page 225 .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS Movies .MPEG, .MPG, .AVI, .GIF, .MOV Sound and Music .WAV, .CDA, .MP3, .MID, .MIDI, .WMA , then click/tap Start My Documents drive icon. folder. The My Documents My Documents www.gateway.com Transferring files . The My...
  • Page 226: Transferring Internet Settings

    For more information about finding files, click Start, then click/tap Help and Support. Type the keyword searching for files in the Search box , click/tap the arrow, then click/tap the Full-text Search Matches button. www.gateway.com . The Search Results Search Start Find...
  • Page 227: Transferring Your E-Mail And Address Book

    This means you do not need any additional software. Newer devices, however, usually require your original software installation CDs or diskettes. Installing your old printer or scanner Accessories Communications . The New Connection wizard opens. , then click/tap the arrow. www.gateway.com , then click/tap...
  • Page 228: Installing A Usb Printer Or Scanner

    Support. Type the keyword System Restore in the Search box , then click/tap the arrow. , then click/tap Control Panel Printers and Faxes . The Add Printer wizard opens. www.gateway.com . The Control Panel window Printers and Other icon, then...
  • Page 229: Installing Your Old Programs

    For more information about restoring your convertible Support tablet PC’s previous settings, click/tap Start, then click/tap Help and Support. Type the keyword System Restore in the Search box , then click/tap the arrow. , then click/tap the arrow. www.gateway.com Installing your old programs...
  • Page 230 Chapter 12: Moving From Your Old Computer www.gateway.com...
  • Page 231: Maintaining Your Gateway M275

    Maintaining Your Gateway M275 This chapter provides basic information about maintaining your convertible tablet PC hardware and software. Read this chapter to learn how to: Care for your convertible tablet PC Protect your convertible tablet PC from viruses Manage hard drive space...
  • Page 232: Caring For Your Convertible Tablet Pc

    Chapter 13: Maintaining Your Gateway M275 Caring for your convertible tablet PC To extend the life of your convertible tablet PC: Be careful not to bump or drop your convertible tablet PC, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.
  • Page 233: Pen

    If liquid collects around the edges, wipe it up immediately. Always store the pen in the Gateway convertible tablet PC’s pen holder when not in use. For more information, see “Right Side”...
  • Page 234: Replacing The Pen Point

    Chapter 13: Maintaining Your Gateway M275 Replacing the pen point Normal use can wear down the pen’s point, and also cause it to pick up abrasive particles that may scratch the display. Therefore, the pen ships with extra points and a replacement tool.
  • Page 235: Maintenance Schedule

    Recalibrate the battery Clean convertible tablet PC case Clean keyboard Clean convertible tablet PC screen Clean mouse Caring for your convertible tablet PC Monthly When needed www.gateway.com See... page 226 page 229 page 230 page 231 page 233 page 235 page 158...
  • Page 236: Protecting Your Convertible Tablet Pc From Viruses

    Chapter 13: Maintaining Your Gateway M275 Protecting your convertible tablet PC from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your convertible tablet PC to malfunction.
  • Page 237 Click/Tap Scan for Viruses Scan Click/Tap the type of scan you want to make in the Scan for Viruses area, then under Actions, click/tap Protecting your convertible tablet PC from viruses , then click/tap Norton AntiVirus Scan www.gateway.com Norton...
  • Page 238 Chapter 13: Maintaining Your Gateway M275 To remove a virus: If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. Turn off your convertible tablet PC and leave it off for at least 30 seconds. Turn on your convertible tablet PC and rescan for the virus.
  • Page 239: Managing Hard Drive Space

    To check hard drive space: Click/Tap , then click/tap Start opens. Right-click/Button-tap the drive that you want to check for available file space, then click/tap . The My Computer window My Computer . Drive space information appears. Properties www.gateway.com Managing hard drive space...
  • Page 240: Using Disk Cleanup

    Chapter 13: Maintaining Your Gateway M275 Using Disk Cleanup Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: Click/Tap Start opens. Right-click/Button-tap the hard drive that you want to delete files from, for example Local Disk (C:), then click/tap box opens at the General tab.
  • Page 241: Checking The Hard Drive For Errors

    Right-click/Button-tap the hard drive that you want to check for errors, for example Local Disk (C:), then click/tap box opens. , then click/tap the arrow. . The My Computer window My Computer Properties www.gateway.com Managing hard drive space . The Properties dialog...
  • Page 242 Chapter 13: Maintaining Your Gateway M275 Click/Tap the Click/Tap Check Now Click/Tap the options you want to use, then click/tap F1. Windows checks the drive for errors. This process may take several minutes. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found.
  • Page 243: Defragmenting The Hard Drive

    , then click/tap Start opens. Right-click/Button-tap the hard drive that you want to defragment, for example Local Disk (C:), then click/tap opens. . The My Computer window My Computer . The Properties dialog box Properties www.gateway.com Managing hard drive space...
  • Page 244 Chapter 13: Maintaining Your Gateway M275 Click/Tap the Click/Tap Defragment Now If Disk Defragmenter does not start automatically, click/tap Start Disk Defragmenter shows its progress on the computer display. When finished, Disk Defragmenter asks if you want to quit the program.
  • Page 245: Backing Up Files

    For more information, see page 125. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit the Accessories Store at accessories.gateway.com. Help and For more information about backing up files, click/tap Support Start, then click/tap Help and Support.
  • Page 246 Chapter 13: Maintaining Your Gateway M275 To start the Scheduled Task Wizard: Click/Tap Start Scheduled Tasks Double-click/Double-tap the Wizard opens. Click/Tap Next and follow the on-screen instructions to customize the task. Important Help and Support All Programs Accessories . The Scheduled Tasks window opens.
  • Page 247: Cleaning Your Convertible Tablet Pc

    Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your convertible tablet PC. Cleaning your convertible tablet PC www.gateway.com...
  • Page 248: Cleaning The Keyboard

    Chapter 13: Maintaining Your Gateway M275 Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your convertible tablet PC and turn your convertible tablet PC upside down.
  • Page 249 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. Cleaning your convertible tablet PC www.gateway.com...
  • Page 250 Chapter 13: Maintaining Your Gateway M275 www.gateway.com...
  • Page 251: Restoring Software

    Restoring Software Read this chapter to learn how to: Reinstall device drivers Update device drivers Reinstall programs Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician.
  • Page 252: Using The Gateway Windows Xp Pro Tablet Pc Dvd

    Chapter 14: Restoring Software Using the Gateway Windows XP Pro Tablet PC DVD Use the Gateway Windows XP Pro Tablet PC DVD to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from...
  • Page 253: Reinstalling Device Drivers

    DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original convertible tablet PC hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer. You should reinstall device drivers:...
  • Page 254 Chapter 14: Restoring Software If this is the first time you have inserted the Gateway Windows XP Pro Tablet PC DVD, accept the End User License Agreement (EULA) by clicking/tapping Gateway Driver and Application Recovery program starts and the and Application Recovery Select a single device driver to reinstall.
  • Page 255: Updating Device Drivers

    Updating device drivers The Gateway Windows XP Pro Tablet PC DVD contain a device driver update utility that works over the Internet. If you do not have an Internet service provider, the update utility works by direct-dialing the device driver update service.
  • Page 256: Reinstalling Programs

    Chapter 14: Restoring Software If this is the first time you have inserted the Gateway Windows XP Pro Tablet PC DVD, accept the End User License Agreement (EULA) by clicking/tapping Gateway Driver and Application Recovery program starts and the and Application Recovery...
  • Page 257 (where d is the drive letter of Open your DVD or DVD/CD-RW drive). Click/Tap If this is the first time you have inserted the Gateway Windows XP Pro Tablet PC DVD, accept the End User License Agreement (EULA) by clicking/tapping Yes, I accept it...
  • Page 258: Reinstalling Windows

    If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 243. www.gateway.com 4. Otherwise, go to the next Add or Remove Programs 110. “Troubleshooting” on...
  • Page 259 If the options above do not correct the problem, you can use the Gateway Windows XP Pro Tablet PC DVD to reinstall Windows and other software. The Gateway Windows XP Pro Tablet PC DVD steps you through reinstalling Windows XP. If you are reinstalling Windows XP, the Gateway Windows XP Pro Tablet PC DVD automatically reinstalls the hardware device drivers and some programs as well.
  • Page 260 Your convertible tablet PC restarts several times during this process. Do not press any keys or buttons during this process unless prompted to do so. When the Gateway Application Loader has finished, go to the Windows desktop by clicking/tapping Install additional programs by following the instructions in programs”...
  • Page 261: Upgrading Your Gateway M275

    Upgrading Your Gateway M275 This chapter provides information about adding hardware devices to your convertible tablet PC. Read this chapter to learn how to: Add and remove PC Cards Add and replace memory Replace the hard drive...
  • Page 262: Adding And Removing A Pc Card

    Chapter 15: Upgrading Your Gateway M275 Adding and removing a PC Card Your convertible tablet PC has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your convertible tablet PC when changing most cards because your convertible tablet PC supports hot-swapping.
  • Page 263 Press the PC Card eject button once to release the eject button. Press the PC Card eject button again to eject the PC Card. Adding and removing a PC Card icon in the taskbar, the PC Card name, www.gateway.com button.
  • Page 264: Preventing Static Electricity Discharge

    Chapter 15: Upgrading Your Gateway M275 Preventing static electricity discharge The components inside your convertible tablet PC are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning Warning Before installing memory or replacing the hard drive, follow these guidelines: Turn off your convertible tablet PC.
  • Page 265: Adding Or Replacing Memory

    Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the memory bay. Use only memory modules designed for the Gateway M275 for upgrading your memory. SO-DIMMs are located in two places inside your convertible tablet PC. Both SO-DIMMs can be upgraded.
  • Page 266: Adding Or Replacing Memory In The Memory Bay

    Chapter 15: Upgrading Your Gateway M275 Adding or replacing memory in the memory Important To add or replace memory modules: Follow the instructions under page 254. Turn off your convertible tablet PC, disconnect the AC adapter and modem and network cables.
  • Page 267 Loosen the two memory bay cover screws, then remove the memory bay cover. If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. www.gateway.com Adding or replacing memory “Changing batteries” on Screws...
  • Page 268 Chapter 15: Upgrading Your Gateway M275 Pull the memory module out of the slot. Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction.
  • Page 269: Replacing Memory Under The Keyboard

    Replacing memory under the keyboard Important Use only memory modules designed for the Gateway M275 for upgrading your memory. Installing replacement memory under the keyboard is a process consisting of three procedures that must be done in sequence: Open the keyboard compartment.
  • Page 270 Chapter 15: Upgrading Your Gateway M275 Remove the two keyboard screws marked with a K. Screw Turn your convertible tablet PC over so the top is facing up. Open the LCD panel to the normal viewing position. www.gateway.com Screw...
  • Page 271 You will hear small snapping sounds as the bezel comes away from your convertible tablet PC. Be careful not to break off the tabs found on the bottom of the bezel. www.gateway.com Adding or replacing memory...
  • Page 272 Chapter 15: Upgrading Your Gateway M275 With a small Phillips screwdriver, remove the four keyboard screws and put them in a safe place. Screws www.gateway.com...
  • Page 273 Adding or replacing memory Lift the back edge of the keyboard, then slowly rotate it toward you so it lies keys-down on top of your convertible tablet PC. Be careful not to damage the LCD panel, or unplug the keyboard ribbon cable. www.gateway.com...
  • Page 274 Chapter 15: Upgrading Your Gateway M275 Replacing the memory To replace the memory: Gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.com...
  • Page 275 If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important Use only memory modules designed for the Gateway M275. Gently push the module down until it clicks in place. Reattaching the keyboard To reattach the keyboard: Rotate the keyboard toward the LCD panel until the keyboard is almost face-up.
  • Page 276 Chapter 15: Upgrading Your Gateway M275 Gently press the keyboard down until it is flat all the way across. The keyboard should easily fall into place. Be careful not to damage the LCD panel. Replace the four keyboard screws. Slide the tabs on the bottom side of the bezel under your convertible tablet PC frame.
  • Page 277: Replacing The Hard Drive Kit

    Connect the power adapter and modem and network cables, then turn on your convertible tablet PC. Replacing the hard drive kit If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. www.gateway.com Replacing the hard drive kit Hard drive...
  • Page 278 Chapter 15: Upgrading Your Gateway M275 To replace the hard drive kit: Follow the instructions under page 254. “Backing up files” on page 235 your old hard drive to backup media. Turn off your convertible tablet PC, disconnect the AC adapter and modem and network cables.
  • Page 279 If you need to move the hard drive kit bracket from your old hard drive kit to your new hard drive, go to Remove the two screws that secure the hard drive to the hard drive kit bracket. Screw Step Screw www.gateway.com Replacing the hard drive kit...
  • Page 280 Chapter 15: Upgrading Your Gateway M275 Remove the bracket from the old drive. Insert the new drive into the bracket so the screw holes line up. Replace the two screws that secure the bracket to the drive. Place the new hard drive kit into the bay and slide it into the connector.
  • Page 281: Using The Gateway M275 Port Replicator

    Using the Gateway M275 Port Replicator The optional port replicator gives you a convenient way to attach external devices such as a monitor, a full-size keyboard, or an AC adapter. Although devices can be attached directly to the ports on your convertible tablet PC, the port replicator lets you make all of those connections in one step.
  • Page 282: Front

    Chapter 16: Using the Gateway M275 Port Replicator Front Kensington lock ring Component Kensington™ lock ring Docking port Docking release latch Docking port Icon Description Secure your convertible tablet PC and port replicator to an object by connecting a Kensington cable lock through this ring and into the Kensington lock slot on your convertible tablet PC.
  • Page 283: Left Side

    Left side Component Icon USB port USB port Description Plug USB (Universal Serial Bus) devices (such as a diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. www.gateway.com Left side...
  • Page 284: Back

    Chapter 16: Using the Gateway M275 Port Replicator Back S/PDIF digital audio jack Microphone jack Headphone jack Line in jack Component S/PDIF digital audio jack S-Video out jack USB ports Power connector Microphone jack Headphone jack S-Video out jack Serial...
  • Page 285 “Connecting to a wired Ethernet network” on page 48 “Networking Your Gateway M275” on page 197. Plug a Personal System/2 (PS/2) keyboard into this port. Attaching a PS/2 keyboard to your port replicator may deactivate the built-in keyboard.
  • Page 286: Connecting To The Port Replicator

    Chapter 16: Using the Gateway M275 Port Replicator Connecting to the port replicator You can attach your convertible tablet PC to the port replicator while your convertible tablet PC is off, on, or in Standby mode. Attaching to the port replicator To attach your convertible tablet PC to the port replicator: Make sure the docking release latch is in the fully raised position.
  • Page 287: Disconnecting From The Port Replicator

    Pull up on the docking release latch. Your convertible tablet PC will move out and away from the port replicator. Lift your convertible tablet PC off of the port replicator. Connecting to the port replicator . The Undock Computer Undock Computer www.gateway.com...
  • Page 288: Securing Your Port Replicator

    Chapter 16: Using the Gateway M275 Port Replicator Securing your port replicator You can secure your convertible tablet PC and port replicator to an object by using the security ring located on the left side of the port replicator and the Kensington lock slot located on the left side of your convertible tablet PC.
  • Page 289: Troubleshooting

    Troubleshooting This chapter provides some solutions to common convertible tablet PC problems. Read this chapter to learn how to: Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help”...
  • Page 290: Safety Guidelines

    Do not try to troubleshoot your problem if power cords or plugs are damaged, if your convertible tablet PC was dropped, or if the case was damaged. Instead, unplug your convertible tablet PC and contact a qualified computer technician. www.gateway.com 254.
  • Page 291: First Steps

    Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
  • Page 292: Troubleshooting

    Interrupt request (IRQ) For more information about IRQs, click/tap Start, then click/tap Help and Support. Type the keyword IRQs in the Search box , then click/tap the arrow. www.gateway.com . The Control Panel , click/tap the Hardware . All IRQs and their...
  • Page 293: Diskette Drive (External)

    Run Error checking on the diskette. For more information, see the hard drive for errors” on page try using the diskette again. . The device or port is disabled. 231. If errors are detected and corrected, www.gateway.com Troubleshooting “Checking...
  • Page 294: Display

    For more information about changing the screen resolution, click/tap Start, then click/tap Help and Support. Type the keyword screen resolution in the Search box , then click/tap the arrow. “System key combinations” on page 182. www.gateway.com NTER “System 184. “Adjusting the...
  • Page 295: Dvd Or Dvd/Cd-Rw Drives

    LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
  • Page 296 PC to a stereo system to hear sound while playing a DVD. “Left Side” on page 3 “Cleaning CDs or DVDs” on 243. “Cleaning CDs or DVDs” on “Playing a DVD” on page 124 www.gateway.com “Back” “Reinstalling for more...
  • Page 297: File Management

    Help and For more information about restoring deleted files, click/tap Support Start, then click/tap Help and Support. Type the keyword System Restore in the Search box icon. Recycle Bin , then click/tap the arrow. www.gateway.com Troubleshooting...
  • Page 298: Hard Drive

    All deleted files will be lost when you empty the Recycle Bin. For more information about file management, click/tap Start, then click/tap Help and Support. Type the keyword file management in the Search box , then click/tap the arrow. 231. www.gateway.com 230. Recycle Bin 267.
  • Page 299: Interface/Ports

    Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. 190. “Adding and removing a PC Card” on “Right Side” on page 5 www.gateway.com Troubleshooting NTER to make sure that...
  • Page 300 Contact your ISP for technical support. “Modem (dial-up)” on page 292 For more information about troubleshooting Internet connections, click/tap Start, then click/tap Help and Support. Type the keyword troubleshooting connections in the Search box arrow. www.gateway.com , then click/tap the...
  • Page 301: Keyboard

    Use PC Doctor or a third-party diagnostic program to help determine if a memory module is failing. For more information, see memory” on page You see a “Not enough memory” error message Close all programs, then restart your convertible tablet PC. “Adding or replacing memory” on 255. www.gateway.com Troubleshooting “Adding or replacing...
  • Page 302: Memory Card Reader

    Type the keyword memory error in the Search box , then click/tap the arrow. “Right Side” on page 5 , then click/tap Start Control Panel Dialing Rules www.gateway.com to make sure that . The Control Panel Phone and Modem Options tab.
  • Page 303 You cannot connect to the Internet The ISP may be having technical difficulties. Contact your ISP for technical support. See if the modem works with a different communications program. The problem may be with just one program. , then click/tap the arrow. www.gateway.com Troubleshooting...
  • Page 304 Internet. The server cannot be accessed Mondays from 8:00 a.m. to 12:00 p.m. CT. To access the gateway.your.way dial-up server: Insert the Gateway Windows XP Pro Tablet PC DVD into the DVD or DVD/CD-RW drive. Click/Tap To check your modem connection speed, click/tap the option.
  • Page 305 For more information about modem troubleshooting, Support click/tap Start, then click/tap Help and Support. Type the keyword modem troubleshooting in the Search box arrow. www.gateway.com . The Control Panel Control Panel Phone and Modem Options tab. Modems . The Modem...
  • Page 306: Mouse

    , then click/tap Start Control Panel tab. Modems tab, then adjust the Modem twice to close the Phone and Modem Options dialog box. www.gateway.com . The Control Panel Phone and Modem Options Properties control. Speaker volume “Cleaning the mouse” on...
  • Page 307: Networks

    The convertible tablet PC keeps showing the wrong date and time even after resetting The CMOS battery on the system board may need to be replaced. Contact Gateway technical support. The convertible tablet PC seems to be operating more slowly than usual The hard drive is full or nearly full.
  • Page 308: Passwords

    The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your convertible tablet PC for repair. Call Gateway Technical Support for instructions. PC Cards...
  • Page 309: Power

    Power Properties For more information, see tab of the Tablet and Pen Settings Pen Settings “Adjusting tablet and pen settings” 160. 157. 158. when AC power is unavailable. Max Battery “Changing the power scheme” on page www.gateway.com Troubleshooting “Connecting the 166.
  • Page 310: Printer

    Chapter 17: Troubleshooting The battery is weakening or defective. All batteries run down in time, but if a new battery appears to be defective, contact Gateway about replacing it. The convertible tablet PC will not turn on The Power switch has not been fully engaged. Slide and hold the Power switch for at least a half-second, but no more than three seconds.
  • Page 311 If your Control Panel is in Category View, click/tap Printers and Other Hardware Click/Double-click/Tap/Double-tap the Printers and Faxes window opens. . The Control Panel Control Panel Printers and Faxes Set as Default Printer . The Control Panel Control Panel Printers and Faxes www.gateway.com Troubleshooting icon. The icon. The...
  • Page 312: Sound

    Type the keyword printer troubleshooter in the Search , then click/tap the arrow. “Left Side” on page 3 “System key combinations” on page “Adjusting the volume” on page “System key combinations” on page 30 102. www.gateway.com , click/tap Use Printer Offline “Back” 102. “Adjusting...
  • Page 313: Touchpad

    Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For more information, see , then click/tap the arrow. +LCD/CRT to activate the external “Viewing the display on a television” on page www.gateway.com Troubleshooting 150. 150.
  • Page 314: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
  • Page 315: Telephone Numbers

    Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers You can access the following services through your telephone to get answers...
  • Page 316: Tutoring And Training

    Help and Support Tutoring For help on using hardware or software that came with your Gateway convertible tablet PC, contact Gateway’s fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute; charged to your telephone bill) For more how-to information about Windows XP, click/tap Start, then click/tap Help and Support.
  • Page 317: Training

    Training Gateway provides the following in-person and computerized training: Resource Service description In-Store Training at Our friendly and knowledgeable software Gateway stores trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.
  • Page 318 Chapter 17: Troubleshooting www.gateway.com...
  • Page 319: A Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 320 The power cord or plug is damaged. Liquid has been spilled into the system. The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. www.gateway.com...
  • Page 321 Important safety information Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
  • Page 322: Regulatory Compliance Statements

    Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
  • Page 323 Please contact Gateway for service. Warning Only use drivers approved for the country in which the device will be used. See the Gateway Windows XP Pro Tablet PC DVD, or contact Gateway Technical Support for additional information. Warning...
  • Page 324: United States Of America

    Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
  • Page 325 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Regulatory compliance statements www.gateway.com...
  • Page 326 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. www.gateway.com...
  • Page 327 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Warning The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
  • Page 328 Ringer Equivalence Numbers of all the devices does not exceed 5. To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
  • Page 329: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 330 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
  • Page 331: Index

    Index AC adapter connecting connector damaged defective international adapters troubleshooting AC-3 digital audio jack access point network accessories purchasing safety precautions accounts America Online user acoustic handset coupler ad hoc networking adding icons to desktop user accounts See also installing address e-mail airplane power adapter...
  • Page 332 memory memory card reader module BIOS Setup utility break system key brightness adjusting system keys broadband Internet connection browser browsing for files and folders buttons programming Screen Rotation setting functions Tablet Input Panel Windows Security XtraBright/XtraDim button-tapping cable lock convertible tablet PC port replicator using while traveling cable modem...
  • Page 333 LCD panel mouse screen clicking clipboard close button closing program unresponsive program window color changing depth changing desktop changing number of changing scheme connecting AC adapter camera digital camera external keyboard external monitor keyboard modem port replicator printer projector PS/2 keyboard PS/2 mouse scanner surge protector...
  • Page 334 Do More With Gateway docking port docking release latch documentation eSupport Gateway Web site help Help and Support online help documents...
  • Page 335 creating opening printing saving double-clicking double-tapping downloading files dragging drivers reinstalling updating drives backing up files changing modular drives checking for errors checking for free space defragmenting deleting files diskette DVD/CD-RW hard drive identifying drive types installing and replacing replacing hard drive sharing status indicators troubleshooting...
  • Page 336 Gateway eSupport model number serial number Web address Web site gateway.your.way dial-up server gigabit Ethernet hard drive backing up files checking for errors checking for free space defragmenting deleting files and folders installing replacing scanning for errors...
  • Page 337 online using Help and Support searching starting using Hibernate mode troubleshooting home network home office network hot-swapping hyperlinks i.Link port IEEE 1394 port IEEE 802.11 creating a network speed and frequency turning off turning on using a network using while traveling indicators See status indicators Inkball...
  • Page 338 Kensington cable lock lock slot port replicator using while traveling key combinations keyboard buttons cleaning connecting features icon locating PS/2 port shortcuts troubleshooting USB port keys application arrow battery status Break brightness directional function LCD brightness LCD/CRT navigation numeric keypad Pad Lock Pause power status...
  • Page 339 deleting files display screen general guidelines suggested schedule using Scheduled Task Wizard virus protection Max Battery power setting maximize button Media Player memory adding installing purchasing removing replacing troubleshooting upgrading memory card reader locating memory card types supported status indicator using memory cards See cards...
  • Page 340 memory cards MPEG file See MP3 file multi-function buttons multimedia adjusting volume playing audio CD playing DVD recording audio using diskette drive using DVD drive using Windows Media Player multi-player game playing music See audio music library building changing settings music tracks copying MusicMatch...
  • Page 341 troubleshooting option bays changing modules orientation changing Pad Lock status indicator system key parallel port password pasting files and folders text and graphics pause text scrolling PC Card See cards PC Doctor PCMCIA card See cards memory cards peer-to-peer networking button calibrating care...
  • Page 342 source problems SpeedStep settings Standby mode Standby/Resume status box status indicator surge protector troubleshooting turning off convertible tablet PC turning on convertible tablet PC power adapter airplane automobile printer default inkjet installing laser parallel port sharing troubleshooting USB port printing documents programs closing closing unresponsive...
  • Page 343 restoring device drivers files and folders programs Windows right-clicking rocker switch changing settings using router S/PDIF digital audio jack locating using safety caring for computer general precautions guidelines for troubleshooting static electricity saving documents ScanDisk See Error-checking scanner installing USB port scanning drive for errors for viruses...
  • Page 344 software See programs sound adjusting controls muting troubleshooting Sound Recorder making audio recordings playing file speakers built-in jack specifications speech recognition SpeedStep technology Standby mode system key troubleshooting Start button Start menu starting convertible tablet PC programs startup password static electricity status indicators battery charge Caps Lock...
  • Page 345 Gateway Learning Libraries Learn@Gateway transferring files from Internet files from old computer Internet settings from old computer settings from old computer travel tips...
  • Page 346 PC WAV file Web browser button using Web page Web site connecting to defined downloading files Gateway window close button closing identifying components maximize button menu bar minimize button title bar Windows clipboard desktop...
  • Page 347 Windows Media Player Windows Security button Windows XP Tablet PC Edition wired Ethernet network creating a network equipment list example using wireless Ethernet button label using while traveling wireless Ethernet emitter turning off turning on wireless Ethernet network access point equipment list access point example ad hoc equipment list ad hoc example...
  • Page 350 NSK DWL M275 USR GDE R0 9/03...

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