GCA70–334
Guest Telephones
5
Guest Telephones
Guest Use of Room Telephones
This chapter discusses procedures guests must use to operate their room telephones. This
information is available to guests in the form of faceplate on their telephones; however, the
information in this chapter will help you to assist guests if they have questions about operating
their telephones.
Guests can perform the following functions from their room telephones:
• place outside calls,
• place inside calls,
• place speed dial calls,
• call the attendant,
• answer calls,
• retrieve a message,
• acknowledge a wakeup call,
• set a wakeup call,
• answer a call waiting tone.
Front Desk Attendant's Guide – 43