Fax Problems; Copying Problems; Scanning Problems - Dell 1125 Mono Laser MFP User Manual

Fax Problems

Condition
The printer is not working, there is no display and the
buttons are not working.
No dial tone sounds.
The numbers stored in the memory do not dial
correctly.
The document does not feed into the printer.
Faxes are not received automatically.
The printer does not send.
The incoming fax has blank spaces or is received in
poor-quality.
Some of the words on an incoming fax are stretched.
There are lines on the documents you send.
The printer dials a number, but the connection with
another fax machine fails.
Documents are not stored in the memory.
Blank areas appear at the bottom of each page or on
other pages, with a small strip of text at the top.

Copying Problems

Condition
Copies are too light or too dark.
Smears, lines, marks or spots appear on
copies.
Copy image is skewed.
Blank copies print out.
Image rubs off the copy easily.
Frequent copy paper jams occur.
Fewer copies from the toner cartridge
than expected print out.

Scanning Problems

Suggested solutions
Unplug the power cord and plug it in again.
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Ensure that there is power to the electrical receptacle.
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Check that the phone line is connected properly. See
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Lines.
Check that the phone socket in the wall is working by plugging in another phone.
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Make sure that the numbers are stored in the memory correctly. Print a Directory list, referring to
Printing Reports.
Make sure that the document is not wrinkled and you are putting it in correctly. Check that
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the document is the right size, not too thick or thin.
Make sure that the ADF cover is firmly closed.
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The FAX mode should be selected.
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Make sure that there is paper in the paper tray.
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Check to see if the display shows Memory Full.
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Make sure that the document is loaded in the ADF or on the scanner glass.
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Sending should show up on the display.
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Check the other fax machine you are sending to, to see if it can receive your fax.
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The fax machine sending you the fax may be faulty.
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A noisy phone line can cause line errors.
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Check your printer by making a copy.
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The toner cartridge may be empty. Replace the toner cartridge, referring to
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Toner Cartridge.
The fax machine sending you the fax had a temporary document jam.
Check your scan glass for marks and clean it. See
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with
the other machine operator and ask her/him to sort out the problem.
There may not be enough memory to store the document. If the display shows a Memory Full
message, delete any documents you no longer need from the memory and then restore the
document.
You may have chosen the wrong paper setup in the user option setting. See
and Setting the Paper
Suggested solutions
Use the Contrast menu to darken or lighten the background of the copies.
If defects are on the original, select Copy® Contrast to lighten the background of your copies.
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If no defects are on the original, clean the scanner glass and underside of the scanner cover. See
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Cleaning the Scanner.
Ensure that the original is positioned correctly on scanner glass.
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Check that the copy paper is loaded correctly.
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Ensure that the original is face down on the scanner glass or face up in the ADF.
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Replace the paper in the paper tray with paper from a new package.
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In high humidity areas, do not leave paper in the printer for extended periods of time.
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Fan the stack of paper, then turn it over in the paper tray. Replace the paper in the tray with a fresh
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supply. If necessary, check/adjust the paper guides.
Ensure that the paper is the proper paper weight. 75 g/m2 (20 lb) bond paper is recommended.
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Check for copy paper or pieces of copy paper remaining in the printer after a paper jam has been cleared.
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Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms,
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newsletters, books, or other documents that use more toner.
The printer may frequently be powered on and off.
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The scanner cover may be left open while copies are being made.
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Cleaning the
Size.
Connecting the Telephone and Fax
Replacing the
Scanner.
Setting the Paper Type