Answering System; Answering System And Voicemail - AT&T ML17939 User Manual

Answering system

Answering system and voicemail

Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left at
your service provider's voicemail (fees may apply). Your telephone's built-in
answering system messages and voicemail messages are separate. Each alerts
you to new messages differently.
If voicemail appears and L1 and/or L2 flashes on the display, your telephone
service provider is indicating that it has new voicemail for you on line 1 and/or
line 2. To listen to your voicemail, you typically dial an access number provided
by your telephone service provider, followed by a security code or PIN.
To listen to messages recorded on your digital answering system, press
/PLAY LINE 1 or /PLAY LINE 2 on the telephone base (see
/SToP /SToP
page 54).
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service. You can also use your telephone answering system
and voicemail together by setting your built-in answering system to answer
before voicemail answers as described below.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers after
six rings, set your answering system to answer after four rings. If you are
on a call, or if the answering system is busy recording a message and you
receive another call, the second caller can leave a voicemail message. Some
voicemail providers may program the delay before answering calls in seconds
instead of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
To learn how to program your voicemail settings, contact your telephone
service provider.
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