Startup Problems - HP F2974KT - OmniBook 500 - PIII 700 MHz Manual

Troubleshooting Your Computer
Troubleshooting Techniques
• Check the port settings in Control Panel:
1. Click Start, Settings, Control Panel, then double-click System.
2. Open the hardware Device Manager, then double-click Ports (COM & LPT).
If the serial or parallel port is not working
• Make sure the port connection is secure.
• Check the port settings in Control Panel:
1. Click Start, Settings, Control Panel, then double-click System.
2. Open the hardware Device Manager, then double-click Ports (COM & LPT).
• Use the BIOS Setup utility to make sure the serial and parallel ports are enabled—see
"To run the BIOS Setup utility" on page 86.
• Test the ports with the e-DiagTools diagnostics—see "Testing the Hardware" on
page 162.
If the USB port is not working
• Contact the vendor of the peripheral device—and the HP Notebook web site
(www.hp.com/notebooks)—for the latest versions of the USB drivers and the driver
for the device.
• Check the port settings in Control Panel:
1. Click Start, Settings, Control Panel, then double-click System.
2. Open the hardware Device Manager, then double-click Universal Serial Bus
Controller.
• Test the USB port with the e-DiagTools diagnostics— see "Testing the Hardware" on
page 162.

Startup Problems

If the computer doesn't respond when you turn it on
• Connect the AC adapter.
• Try turning on the unit by pressing the blue sleep button.
• Reset the computer by inserting a straightened paper clip into the system-off switch
on the left side of the computer. Then turn it on by pressing the blue sleep button.
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