HP Pavilion TouchSmart 11-e000 Maintenance And Service Manual
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HP Pavilion TouchSmart 11-e000 Maintenance And Service Manual

HP Pavilion TouchSmart 11-e000 Maintenance And Service Manual

Hp pavilion touchsmart 11 notebook pc - maintenance and service guide
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HP Pavilion TouchSmart 11 Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP Pavilion TouchSmart 11-e000

  • Page 1 HP Pavilion TouchSmart 11 Notebook PC Maintenance and Service Guide...
  • Page 2 Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................4 Display ........................... 4 Buttons and speakers ........................ 6 Keys ............................7 Lights ............................8 TouchPad ..........................9 Left side ..........................10 Right side ..........................11 Bottom ..........................12 3 Illustrated parts catalog ....................
  • Page 6 5 Removal and replacement procedures for Customer Self-Repair parts ......26 Component replacement procedures ..................26 Battery ........................27 Service cover ......................28 Hard drive ......................29 WLAN module ......................31 Memory module ...................... 33 6 Removal and replacement procedures for Authorized Service Provider parts ....35 Component replacement procedures ..................
  • Page 7 Remove everything and reinstall Windows ..............68 Recovering using HP Recovery Manager ..............69 What you need to know ................69 Using the HP Recovery partition to recover a minimized image (select models only) .................. 70 Using HP Recovery media to recover ............70 Changing the computer boot order .............
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP Pavilion TouchSmart 11 Notebook PC Processor AMD® A6-1450 1.40-GHz processor (1.00-GHz front-side bus (FSB), 2.00-MB L2 cache, DDR3L-1066-MHz, quad core, 8 W, with dynamic configurable TDP) AMD A4-1250 1.00-GHz processor (1.00-GHz FSB, 1.00-MB L2 cache, DDR3L-1333- MHz, dual core, 8 W) Chipset AMD system on chip (SoC) fusion controller hub (FCH) integrated in accelerated processing...
  • Page 10 Category Description Hard drive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thickness Support for Serial ATA Support for Accelerometer hard drive protection Support for the following hard drives: ● 500-GB, 5400-rpm, 7.0-mm ● 320-GB, 5400-rpm, 7.0-mm Optical drive Support for external DVD±RW Double-Layer with SuperMulti Drive only Audio and video Integrated HP TrueVision webcamera: HD (1280×720 by 30 frames per second), fixed (no...
  • Page 11 Category Description Keyboard/pointing 91%-size, textured, island-style keyboard (no numerical keypad) devices Touchpad requirements: ● 2013 Touchpad ● Taps enabled as default ◦ 2-finger scroll ◦ Pinch/zoom ◦ Edge swipe Support for PS/2 interface Support for Multi Gestures, with ability to turn on and off Support for Windows 8 Modern TouchPad Gestures Power requirements Support for the following AC adapters:...

  • Page 12: External Component Identification

    External component identification Display Item Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs).
  • Page 13 Item Component Description HP TrueVision HD Webcamera Records video, captures still photographs, and provides access to video conferences and online chat by means of streaming video. To use the webcamera, from the Start screen, type c, and then select CyberLink YouCam from the list of applications.

  • Page 14: Buttons And Speakers

    Buttons and speakers Item Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 15: Keys

    Keys Item Component Description Reveals system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key. Windows key Returns you to the Start screen from an open app or the Windows desktop.

  • Page 16: Lights

    Lights Item Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • Page 17: Touchpad

    TouchPad Item Component Description TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 18: Left Side

    Left side Item Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. External monitor port Connects an external VGA monitor or projector.

  • Page 19: Right Side

    Right side Item Component Description Audio-out (headphone) jack/Audio-in Connects optional powered stereo speakers, headphones, (microphone) jack earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.

  • Page 20: Bottom

    Bottom Item Component Description Service cover Provides access to the hard drive bay, the WLAN module slot, and the memory module slot. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 21: Illustrated Parts Catalog

    Illustrated parts catalog Locating the serial number, product number, and model number You may need the information shown in the following illustration when you travel internationally or when you contact support. Locating the serial number, product number, and model number...

  • Page 22: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 23 Item Component Spare part number 11.6-inch, AG, SVA, LED TouchScreen display assembly (includes 730892-001 webcamera/microphone module and wireless antenna cables) Keyboard/top cover (includes keyboard cable and TouchPad): For use in Belgium 730895-A41 For use in Bulgaria 730895-BA1 For use in Canada 730895-DB1 For use in the Czech Republic and Slovakia 730895-FL1...
  • Page 24 Item Component Spare part number Equipped with an AMD A6-1450 processor, a graphics subsystem with UMA memory, 730894-501 and the Windows 8 Standard operating system Equipped with an AMD A6-1450 processor, a graphics subsystem with UMA memory, 730894-001 and the Linux operating system Equipped with an AMD A4-1250 processor, a graphics subsystem with UMA memory, 730893-501 and the Windows 8 Standard operating system...

  • Page 25: Mass Storage Devices

    Mass storage devices Item Component Spare part number Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 500-GB, 5400-rpm, 7.0-mm 683802-001 320-GB, 5400-rpm, 7.0-mm 645193-001 Hard Drive Hardware Kit, includes: 731424-001 (2a) Hard drive bracket (2b) Hard drive connector cable Screws (not illustrated)

  • Page 26: Miscellaneous Parts

    Miscellaneous parts Component Spare part number AC adapter 65-W HP Smart AC adapter (non-PFC, 4.5-mm) 710412-001 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) 714657-001 Power cord (3-pin, black, 1.83-m): For use in Argentina 490371-D01 For use in Denmark 490371-081 For use in Europe 490371-021 For use in Israel...
  • Page 27 Spare part number Description 490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m) 490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m) 490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m) 490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m) 645193-001 320-GB, 5400-rpm, SATA, 7.0-mm hard drive (does not include hard drive bracket, hard drive connector cable, or screws)
  • Page 28 Spare part number Description 730895-031 Keyboard/top cover for use in the United Kingdom and Singapore (includes keyboard cable and TouchPad) 730895-041 Keyboard/top cover for use in Germany (includes keyboard cable and TouchPad) 730895-051 Keyboard/top cover for use in France (includes keyboard cable and TouchPad) 730895-071 Keyboard/top cover for use in Spain (includes keyboard cable and TouchPad) 730895-131...

  • Page 29: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 30: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 31: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 32: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 33 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 34: Removal And Replacement Procedures For Customer Self-Repair Parts

    Removal and replacement procedures for Customer Self- Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement procedures NOTE: Please read and follow the procedures described here to access and replace Customer Self-...

  • Page 35: Battery

    Battery Description Spare part number 3-cell, 36-Wh, 3.20-Ah, Li-ion battery 729892-001 Before removing the battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 36: Service Cover

    Service cover NOTE: This section applies only to computer models equipped with an Intel processor. Description Spare part number Service cover 737253-001 Before removing the service cover, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 37: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, and screws. These components are included in the Hard Drive Hardware Kit, spare part number 731424-001. Description Spare part number 500-GB, 5400-rpm, 7.0-mm 683802-001 320-GB, 5400-rpm, 7.0-mm...
  • Page 38 Remove the hard drive. If it is necessary to disassemble the hard drive, perform the following steps: Position the hard drive with the connector toward you. Disconnect the hard drive connector cable (1) from the hard drive. Remove the four Phillips PM3.0×3.25 screws (2) that secure the hard drive bracket to the hard drive.

  • Page 39: Wlan Module

    Reverse this procedure to install the hard drive. WLAN module Description Spare part number Atheros AR9485 802.11b/g/n WiFi Adapter 675794-001 Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter 730668-001 Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001...
  • Page 40 Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.

  • Page 41: Memory Module

    Reverse this procedure to install the WLAN module. Memory module Description Spare part number 8-GB (PC3L, 12800, 1600-MHz) 693374-001 4-GB (PC3L, 12800, 1600-MHz) 691740-001 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems.
  • Page 42 Remove the memory module (2) by pulling the module away from the slot at an angle. Reverse this procedure to install a memory module. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...

  • Page 43: Removal And Replacement Procedures For Authorized Service Provider Parts

    Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures This chapter provides removal and replacement procedures for Authorized Service Provider only parts. There are as many as 44 screws that must be removed, replaced, and/or loosened when servicing the computer.
  • Page 44 Detach the RTC battery (3) from the bottom cover. (The RTC battery is attached to the bottom cover by double-sided tape.) Remove the RTC battery. Reverse this procedure to install the RTC battery. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 45: Display Assembly

    Display assembly Description Spare part number 11.6-inch, AG, SVA, LED TouchScreen display assembly (includes webcamera/microphone 730892-001 module and wireless antenna cables) Before removing the display assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 46 Remove the left and right rear corner covers (3). The rear corner covers are included in the bottom cover spare part kit, spare part number 730887-001. Disconnect the wireless antenna cables (1) from the WLAN module. Release the wireless antenna cables from the retention clips (2) and routing channel built into the bottom cover.
  • Page 47 Release the display panel cable from the retention clips (4) and routing channel built into the bottom cover. Remove the four Phillips PM2.0×5.5 screws (1) and the two Phillips PM2.5×10.5 screws (2) that secure the display assembly to the computer. Open the display hinges (3) as far as they will open.

  • Page 48: Power Connector Cable

    Reverse this procedure to install the display assembly. Power connector cable Description Spare part number Power connector cable (includes bracket) 730900-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 49 Release the power connector (6) from the clips and mold built into the bottom cover. Remove the power connector cable. Reverse this procedure to install the power connector cable. Component replacement procedures...

  • Page 50: Bottom Cover

    Bottom cover Description Spare part number Bottom cover (includes left and right corner covers) 730887-001 Before removing the bottom cover, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 51 Release the ZIF connector (3) to which the power button board ribbon cable is attached, and then disconnect the power button board ribbon cable from the system board. Remove the thirteen Phillips PM2.0×4.5 screws that secure the bottom cover to the top cover. Component replacement procedures...

  • Page 52: Power Button Board

    Remove the bottom cover from the top cover. Reverse this procedure to install the bottom cover. Power button board Description Spare part number Power button board (includes cable) 730899-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 53 Remove the power button board (3) and cable. Reverse this procedure to install the power button board. Component replacement procedures...

  • Page 54: Touchpad Button Board

    TouchPad button board Description Spare part number TouchPad button board (includes TouchPad cable, TouchPad button board cable, and TouchPad 730898-001 button board bracket) Before removing the TouchPad button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 55 Remove the TouchPad button board (4) and cables. Reverse this procedure to install the TouchPad button board. Component replacement procedures...

  • Page 56: Media Card Reader Board

    Media card reader board Description Spare part number Media card reader board (includes cable) 730897-001 Before removing the media card reader board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 57: Fan

    Reverse this procedure to install the media card reader board. Description Spare part number Fan (includes cable and cowling) 730903-001 Before removing the fan, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 58 Remove the fan (4). Reverse this procedure to install the fan. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 59: Monitor Connector Board

    Monitor connector board Description Spare part number Monitor connector board (includes cable) 730903-001 Before removing the monitor connector board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 60 Remove the monitor connector board (3) and cable. Reverse this procedure to install the monitor connector board. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 61: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number Equipped with an AMD A6-1450 processor, a graphics subsystem with UMA memory, and the 730894-501 Windows 8 Standard operating system Equipped with an AMD A6-1450 processor, a graphics subsystem with UMA memory, and the 730894-001 Linux operating system Equipped with an AMD A4-1250 processor, a graphics subsystem with UMA memory, and the...
  • Page 62 Release the speaker cable from the tabs (3) built into the system board. Remove the three Phillips PM2.0×4.5 screws (1) that secure the system board to the top cover. Lift the left side of the system board (2) until it rests at an angle. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 63: Heat Sink

    Remove the system board (3) by sliding it up and to the left an angle. Reverse this procedure to install the system board. Heat sink Description Spare part number Heat sink (includes 4 captive screws and replacement thermal material) 730902-001 Before removing the heat sink, follow these steps: Turn off the computer.
  • Page 64 Media card reader board (see Media card reader board on page Fan (see Fan on page System board (see System board on page Remove the heat sink: Turn the system board upside down, with the front toward you. Following the 1 through 4 sequence stamped into the heat sink, loosen the four captive Phillips PM2.0×2.5 screws (1) that secure the heat sink to the system board.

  • Page 65: Speakers

    Reverse this procedure to install the heat sink. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 730890-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 66 Fan (see Fan on page System board (see System board on page Remove the speakers: Remove the two Phillips PM2.0×3.75 screws (1) and the two Phillips PM2.0×2.75 screws (2) that secure the speakers to the bottom cover. Remove the speakers (3). Reverse this procedure to install the speakers.

  • Page 67: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)

    Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 68: Downloading A Bios Update

    To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter. Select Yes. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter.

  • Page 69: Using Hp Pc Hardware Diagnostics (Uefi)

    NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly.

  • Page 70: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 29.0 cm 11.4 in Depth 21.7 cm 8.5 in Height 2.2 cm 0.9 in Weight 1.5 kg 3.7 lbs Input power Operating voltage and current 19.5 V dc @ 3.33 A – 65 W Temperature Operating 5°C to 35°C...

  • Page 71: Hard Drive Specifications

    Hard drive specifications 500-GB, 5400-rpm* 320-GB, 5400-rpm* Dimensions Height 7.0 mm 7.0 mm Length 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm Weight 110 g 110 g Interface type SATA SATA Transfer rate (synchronous, maximum) 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security...

  • Page 72: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.

  • Page 73: Creating Recovery Media And Backups

    Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 74: Creating Hp Recovery Media

    Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs.

  • Page 75: Restore And Recovery

    Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created.

  • Page 76: Using Windows Refresh For Quick And Easy Recovery

    For more information, see Removing the HP Recovery partition on page Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.

  • Page 77: Recovering Using Hp Recovery Manager

    Select Troubleshoot from the boot options menu. Select Reset your PC, and then follow the on-screen instructions. To use the Start screen: From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. Click Settings.

  • Page 78: Using The Hp Recovery Partition To Recover A Minimized Image (Select Models Only)

    Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working.

  • Page 79: Removing The Hp Recovery Partition

    Select the optical drive or USB flash drive you want to boot from. Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option...

  • Page 80: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 81 Country/region Accredited agency Applicable note number France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 82: 11 Recycling

    11 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

  • Page 83: Index

    Index speakers 6 grounding guidelines 23 AC adapter light 11 TouchPad 9 guidelines AC adapter, spare part numbers computer equipment 25 18, 19 major components 14 grounding 23 action key 7 specifications 62 packaging 24 antenna, location 4 connectors, service transporting 24 audio, product description 2 considerations 22...
  • Page 84 network 11 processors 1 RJ45 11 network jack 11 product name 1 security 3 serviceability 3 key components 7 operating system, product video 2 keyboard/top cover description 3 wireless 2 spare part numbers 15, 19, optical drive product name 1 precautions 22 keys product description 2...
  • Page 85 specifications computer 62 hard drive 63 system board removal 53 spare part numbers 15, 19, tools required 21 TouchPad button 9 TouchPad button board removal 46 spare part number 15, 20, 46 TouchPad components 9 TouchPad zone 9 transporting guidelines 24 USB port 10, 11 vents 10 video, product description 2...

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