Ericsson Dialog 3413 User Manual
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Ericsson Dialog 3413 User Manual

Ip telephone for md110 communication system
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IP Telephone for MD110 Communication System
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Dialog 3413

User Guide

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Summary of Contents for Ericsson Dialog 3413

  • Page 1: User Guide

    Dialog 3413 IP Telephone for MD110 Communication System User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
  • Page 2 Welcome Welcome Welcome to the User Guide for the Dialog 3413 IP telephone in the Ericsson MD110 Communication System. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.

  • Page 3: Table Of Contents

    Group Facilities ..........44 Other Useful Facilities ........46 Paging (optional) ..........51 Phone Book ........... 56 Programming and Adjustments ...... 62 Audible Signals ..........68 Visible Signals ..........70 Display Information ......... 71 Installation ............74 Index .............. 76 Dialog 3413...

  • Page 4: Description

    The functions depend on the traffic state. When you are requested to “(see display)”, press the required key to access the function. Callback See section “When You Receive a Busy Tone” on page 22. Follow-me See section “Call Forwarding” on page 25. Dialog 3413...
  • Page 5 See section “Programming and Adjustments” on page 62. Handset Please note: The handset may attract and retain small metal objects in the earcap region. Power adapter connection See section “Start the Telephone – Log On/Off” on page 8. Dialog 3413...

  • Page 6: Menu Structure

    Hearing level Network DHCP* IP Address* CallList / X Missed New incoming Subnet Mask* Incoming Default Gateway* Answered WWW Server* Outgoing WWW Proxy* GateKeeper* PhoneBook Dial name Password Edit *=Read only. Changes Delete are made by the system administrator. Dialog 3413...

  • Page 7: Safety Instructions

    There may be a remote risk of electric shock from lightning • Do not use the telephone to report a gas leak in the vicinity of the leak • Use only the power cord indicated in this guide Dialog 3413...

  • Page 8: Start The Telephone - Log On/Off

    However, when password is requested, you must log on before the telephone can be used again. If your telephone does not work properly, disconnect the power adapter momentarily from the telephone to reset the telephone. Dialog 3413...

  • Page 9: Start The Telephone

    The display shows special patterns and the lamps will light for about five seconds, then the displays shows: Ericsson Office IP Telephone Use admin. mode to change settings (No change) A timer is counting down and after five seconds...
  • Page 10 Press to update the software (see display) Note: It is important that you do not disconnect the power to the telephone while the new software is being downloaded and saved. If a power failure does occur, the software must be downloaded again. Dialog 3413...

  • Page 11: Log On

    The last setting used (by previous user) remains until changed. Use the options in the Password menu to change the password request or contact your system administrator regarding this. The password is obtained from the system administrator and can only be changed by the administrator. Dialog 3413...

  • Page 12: Log Off

    The display shows your name and extension number, and the telephone is ready for use. Log off Log off Press to log off (see display) The text is displayed. Log off? Press to confirm (see display) The log on menu is displayed. Dialog 3413...

  • Page 13: Incoming Calls

    Lift the handset On any other line key Lift the handset Press the flashing line key Handsfree Press the flashing line key You are connected to the caller via the loudspeaker and microphone. Press to terminate a handsfree call Dialog 3413...

  • Page 14: Answer A Second Call During An Ongoing Call

    The second call is put on hold. You are connected to the first caller. Press to terminate the connected call Note: If the calling party has activated Call waiting, you can receive a second call even if Free on 2 access is not activated. Dialog 3413...

  • Page 15: Outgoing Calls

    Dial the extension number External calls Dial the digit or digits to get an external line Dial tone. Note: The particular digit or digits used in your office, e.g. 0 or 00. Dial the external number Press to end the call Dialog 3413...

  • Page 16: Individual External Line

    Lift the handset * * * Press to redial the saved number The last external number is automatically redialled. * * 0 Note: Finland and Sweden — press Dialog 3413...

  • Page 17: Redial Calls From The Call List

    The figure within brackets is the position in the list. Call Press to call the selected telephone number (see display) Note: To add the number to your phone book, see section “Add number from the Call List” on page Dialog 3413...

  • Page 18: During Calls

    When the key lamp is lit, the other party’s voice is heard on the loudspeaker. Note: You can adjust the volume, see section “Programming and Adjustments” on page From loudspeaking to handsfree Replace the handset Handsfree conversation. From handsfree to loudspeaking Lift the handset and press Press to end the call Dialog 3413...

  • Page 19: On Hold

    On hold You can temporarily put the ongoing call on hold. Press the ongoing call line key and replace the handset The key lamp flashes slowly. Press the line key again to resume the call Dialog 3413...
  • Page 20 The key lamp flashes for the call put on hold. Access 1 Press to put second party on hold First party is connected. Inquiry Press to put first party on hold Second party is connected. Press to terminate the connected call Dialog 3413...
  • Page 21 Press Note: You can also press Access 2. Call the second party Wait for answer. Conf Press to establish a conference (see display) Repeat the procedure to add more conference members Replace the handset to leave the conference Dialog 3413...

  • Page 22: When You Receive A Busy Tone

    You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when you are called back The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Dialog 3413...
  • Page 23 Cancel any single Callback # 3 7 * z Press and dial the extension number Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number. Press Dialog 3413...
  • Page 24 A three party call is established and a warning tone is heard. Note: The Intrusion function might be blocked for use on your extension (programmed by system administrator). If Intrusion is not allowed you will continue to receive a busy tone. Dialog 3413...

  • Page 25: Call Forwarding

    * 2 1 * z Press and dial the answering position number * 2 * Note: U.K. — press Press Cancel from your own extension # 2 1 # X Press # 2 # Note: U.K. — press Dialog 3413...
  • Page 26 Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position. Cancel from answering position # 2 1 * z Press and dial your own extension number # 2 * Note: U.K. — press Press Dialog 3413...

  • Page 27: External Follow-Me

    Bypass Diversion If Bypass Diversion is allowed from your extension, you can bypass an activated Diversion or Follow-me on a specific extension. * 6 0 * z Press and dial the extension number Press and wait for answer Dialog 3413...
  • Page 28 If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with absence information. Dialog 3413...
  • Page 29 Note: If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with absence information. Dialog 3413...
  • Page 30 Note: If Personal Screen Call Server is connected to your system, you can edit the profiles via your Intranet. See instructions for the server! Dialog 3413...
  • Page 31 If your system admits 1—5 personal profiles, design the different profiles to fit your most used positions Make sure you use as few answering positions as possible for each profile. Profile examples: — In office — At home — On travel — Absent/not reachable Dialog 3413...
  • Page 32 1234 Cordless 5234 Voice Mail * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc. Profile 2 At home Search Type of telephone or Ringing time order answering position* Telephone number (seconds) External 222222 Mobile 0706666666 Voice Mail Dialog 3413...

  • Page 33: Setting Form For Search Profiles

    Telephone number (seconds) Profile 3 ......Search Type of telephone or Ringing time order answering position* Telephone number (seconds) Profile 4 ......Search Type of telephone or Ringing time order answering position* Telephone number (seconds) Dialog 3413...

  • Page 34: Internal Messages

    Select the Programmable Keys menu (see display) Message Press The number that requested message waiting is shown in the display. Exit Press to return to the original menu (see display) Cancel MMW at your own extension # 3 1 # Press Press Dialog 3413...
  • Page 35 The display shows the identity of the computer and the number of messages stored for you. If you find that the notification of message waiting is intrusive or you want to shut off the notification: # 9 1 # * Press Acknowledgement tone. Dialog 3413...

  • Page 36: Voice Mail

    To activate and deactivate your mailbox For all incoming calls: See section “Internal Follow-me” on page 25. Use the number to the voice mail system as the “answering position number”. Dialog 3413...
  • Page 37 If you are asked to enter your security code (the used telephone has a mailbox of its own): Press Enter the mailbox number (normally the office extension number of the person served) Enter the security code of the person served (if required) Dialog 3413...
  • Page 38 Recorded instructions ask you to press different digits in order to listen to caller's messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used. Dialog 3413...

  • Page 39: Information

    Press and enter the date (MMDD) or time (HHMM) of your return Note: If no return time or date is needed, this step can be excluded. Press The display shows the reason, and if entered, time or date of return. Dialog 3413...
  • Page 40 # 2 3 0 * Press Dial the extension number and press Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press “#” before pressing the Clear key. Press Dialog 3413...

  • Page 41: Abbreviated Numbers

    By using abbreviated numbers, you can make calls simply by pressing a few keys. The common abbreviated numbers consist of 1—5 digits and are stored in the exchange (by the system administrator). Lift the handset and dial the common abbreviated number Dialog 3413...
  • Page 42 Press (see display) Select Select the Programmable Keys menu (see display) Press the function key The stored number or code is shown on the display. Cancel Press (see display) Exit Press to return to the previous menu (see display) Dialog 3413...

  • Page 43: Dial By Phone Book

    Repeat until the initial letter of the name is shown. Search Press (see display) Next Press to scroll the list of names (see display) Previous Press to scroll the list of names (see display) Call Press to call the selected name (see display) Dialog 3413...

  • Page 44: Group Facilities

    Calls to the alternative group can only be answered when there are no calls to your own group. Finland and Sweden — press Common Bell Group Calls are signalled on a common bell. Press to answer Note: Finland and Sweden — press Dialog 3413...

  • Page 45: Group Hunting

    To re-enter the group To re-enter an internal Group Hunting group, cancel the Follow-me to your own extension number. # 2 1 # X Press Dial tone and the follow-me lamp is turned off. # 2 # Note: U.K. — press Dialog 3413...

  • Page 46: Other Useful Facilities

    Press the line key to put the ongoing call on hold * 6 1 * Press * 7 1 * Note: Finland and Norway — press Enter the account code and press Dial tone. Access Press the line key for the call put on hold Dialog 3413...

  • Page 47: Alarm Extension

    Up to seven calling parties may be connected at the same time. Emergency state In the event of an emergency the operator can switch the exchange into emergency state, during which only pre- programmed extensions are permitted to make calls. Dialog 3413...

  • Page 48: Night Service

    Ask your operator for the external line numbers. To order Flexible Night Service Lift the handset * 8 4 * z Press and dial the digit or digits to get a line Press and dial the external line number Press Replace the handset Dialog 3413...
  • Page 49 If you forget to cancel Flexible Night Service it will be cancelled automatically one hour after the exchange has been switched back into day service, provided that flexible night service has been operative for at least one hour. Dialog 3413...
  • Page 50 Dial the external number With individual authorization code Call the DISA function at your office Dial tone. * 7 5 * Press Enter the authorization code and press Dial your own extension number and press Dial tone. Dial the external number Dialog 3413...

  • Page 51: Paging (Optional)

    Wait for an answer with the handset off hook. If you want to start paging without calling the person: * 8 1 * Press Dial the extension number and press Wait for an answer with the handset off hook. Dialog 3413...

  • Page 52: Paging Receivers With A Display

    If you want to start paging without calling the person: * 8 1 * Press Dial the extension number and press Wait for the verification display message. Replace the handset Wait for the paged person to call back. Dialog 3413...
  • Page 53 * 8 2 * Press Dial your own extension number and press Or if only one paging call is permitted at the time: * 8 2 # Press If a message code is shown in the display, take the appropriate action. Dialog 3413...

  • Page 54: Paging Receivers With Voice Message

    If your paging receiver has bothway voice connection, press the answer button to speak. If no bothway connection exists, take the appropriate action according to the message or answer the paging in the same way as paging without a voice message. Dialog 3413...

  • Page 55: Alarm Paging

    * 8 2 0 * Press Dial your own extension number and press To acknowledge an alarm for another extension: * 8 2 0 * Press Dial the other extension number and press Dial your own extension number and press Dialog 3413...

  • Page 56: Phone Book

    This is only valid for the characters A-Z. Example: To enter the name Smith PhoneBook Press (see display) is displayed Enter name 7 7 7 7 Press for S Press for m 4 4 4 Press for i Press for t Press for h Dialog 3413...
  • Page 57 Number of times to press the key Phone Space " ’ ä å æ ç á ê ë é í ñ Ö ô ó π Σ ß ü û ú θ Ω & µ < > Note: Bold characters can differ depending on market. Dialog 3413...
  • Page 58 Press (see display) is prompted. Enter number Enter the associated number Save Press (see display) The programmed name and number are shown in the display. Press to confirm (see display) Exit Press to return to idle mode (see display) Dialog 3413...
  • Page 59 Press (see display) Enter the number Save Press to save the number (see display) The changed name and number are shown in the display. Press to confirm (see display) Exit Press to return to idle mode (see display) Dialog 3413...
  • Page 60 Enter the first letters of the name Search Press (see display) Next Scroll until you find the name (see display) Delete Press to delete a found entry (see display) Press to confirm (see display) Exit Press to return to idle mode (see display) Dialog 3413...
  • Page 61 The figure within brackets is the position in the list. more... Press (see display) AddPhBook Press (see display) Edit Press if you want to change (see display) Press to confirm (see display) more... Press (see display) Exit Press to return to idle mode (see display) Dialog 3413...

  • Page 62: Programming And Adjustments

    Next Press until the desired language is displayed (see display) Previous Press until the desired language is displayed (see display) Save Press to store the selected language (see display) Exit Press to return to idle mode (see display) Dialog 3413...

  • Page 63: Date Presentation

    Select new format: Th 12 May 2001 Cancel Previous Next Next Press to change between the date formats (see display) Save Press to select the format (see display) Exit Press three times to return to idle mode (see display) Dialog 3413...

  • Page 64: Time Presentation

    24 hours Cancel Previous Next Next Press to change between the 12 hour and 24 hour mode (see display) Save Press to select the format (see display) Exit Press three times to return to idle mode (see display) Dialog 3413...
  • Page 65 Note: The Cancel key is used to leave the menu without saving the changes. When the required character is selected: Save Press to save your choice (see display) Exit Press to return to the previous menu (see display) Dialog 3413...

  • Page 66: Handset And Loudspeaker Volume

    Press to return to the previous menu (see display) Ringing signal volume Use the volume keys to adjust the ringing signal volume when the telephone is idle or ringing. Adjusted volume is stored. Press to change the volume Dialog 3413...

  • Page 67: Silent Ringing

    Access 1. The silent ringing function will be active until you activate a function in the telephone, for example lifting the handset or pressing a key. Press while the telephone is idle The Mute key is lit to indicate that the silent ringing signal is active. Dialog 3413...

  • Page 68: Audible Signals

    Many markets use a differing tone for one or more situations. Dial tone Special dial tone Ringing tone or Queue tone every 4th second Busy tone Congestion tone or Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15th second (to all parties) Dialog 3413...

  • Page 69: Ringing Signals

    Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.. Internal ringing signal External ringing signal Recall signal (automatic callback reminder) Dialog 3413...

  • Page 70: Visible Signals

    The function is not active. The function is active or supervised Steady light line is busy. Slowly flashing lamp The line (or function) is put on hold. Rapidly flashing lamp An incoming call. Light with short breaks Ongoing call. Dialog 3413...

  • Page 71: Display Information

    When your phone is idle, the upper line shows general information. The middle line shows your extension number. The lower line presents lead texts for the menu keys. 12:11 12 May 2001 J Smith 2222 Log off Settings CallList PhoneBook Dialog 3413...

  • Page 72: Outgoing Call

    If a diverting extension is calling, the middle line shows the diversion information and the calling party’s name and number (flashing). is the diversion symbol. > 12:11 12 May 2001 Smith >FollowMe 3333 Miller Miller (3333) has called Smith (4444) and the call is directly diverted to you. Dialog 3413...
  • Page 73 Pick Call pick-up Previous Previous item in a list Save Save settings Search Search phone book Select Select item in a list Settings Change settings X Missed Number of missed calls in the call history list Positive answer Dialog 3413...

  • Page 74: Installation

    Install stand and adapt telephone Press to decrease angle Pull to increase angle Tiltable display Adjustable angle Note: Because of the LAN connection cable, the stands should be positioned in the highest position, i.e. you should increase the angle. Dialog 3413...

  • Page 75: Install Cables

    Installation Install cables Cable to handset Cable to local area network (LAN) Space for personal directory list (optional) Wallmounting screw holes Wall mounting handset hook Dialog 3413...

  • Page 76: Index

    Outgoing call 72 Installation 74 Soft-keys 73 Integrated Voice Mail 36 During calls 18 Internal Follow-me 25 Conference 21 Internal messages 34 Conversation via the handset 19 Intrusion on a busy extension 24 Handsfree conversation 19 Handsfree to loudspeaker 18 Dialog 3413...
  • Page 77 Paging receivers with voice message 54 Paging receivers without a display and When you receive a busy tone 22 paging via lamp signals 51 Call Waiting 24 Personal Number 28 Callback 22 Phone Book 56 Intrusion 24 Phone book Dialog 3413...
  • Page 78 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. Ericsson Enterprise AB All rights reserved.

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