Troubleshooting - Binatone iDECT C10i Single User Manual

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TROUBLESHOOTING

ALWAYS check first that:
 You have followed all the steps listed in the user manual to install and
set up your telephone.
 All connectors are firmly inserted in their sockets.
 Mains power to the base unit is switched on at the socket.
 The handset's batteries are correctly and securely installed and are not
run down.
Everyday use
"I cannot make or answer calls"
 If the handset's display is blank, it may have been switched off. Press
and hold the <OFF> key to switch it back on.
 Check that the base unit's mains power adapter is plugged in and power
is switched on. The base unit needs mains power for normal operation
of the phone – not just for charging the batteries.
 Make sure you are using the telephone line cable supplied with your
phone. Other telephone line cables might not work.
 Move the handset closer to the base unit.
 Check the battery level symbol on the display. If it is low, replace the
handset on the base unit or charger pod to recharge the batteries.
 Switch off power at the mains socket, wait for a short time and then
switch back on. This may solve the problem.
"I cannot make a call"
 If the handset display shows KEYS LOCKED, press and hold the < * >
button to unlock it before you make a call.
 Only one handset (or the base unit) can be connected to the outside line
at a time. If the handset display shows LINE IN USE the base is already
being used by either the answering machine or another handset.
 If another handset is already using the line, you need to wait until it has
finished its call.
"When I press on the keys, nothing happens"
 Make sure the batteries are fitted in your handset. If the Battery Level
symbol on the display shows 'low', put your handset back on the cradle
to charge.
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