Phone Manager; Installation; Overview - Avaya IP Office 3.2 Applications Installation & Administration Manual

Phone Manager

Installation

Overview

This part of the guide covers the installation, configuration and administration support for IP Office Phone
Manager.
Phone Manager software is a single application that can be run in three modes:

Phone Manager Lite
No license required.

Phone Manager Pro
A 'Phone Manager Pro' license key is required for each Phone Manager Pro user. If insufficient
licenses are available Phone Manager operates in Lite mode.

Agent Mode
This mode is a selectable option available to users configured for Phone Manager Pro. In this
mode the Phone Manager user has access to several agent related functions as toolbar icons.

Login Mode (Hot Desking)
This mode is a selectable option available to users configured for Phone Manager Pro. Starting
or stopping Phone Manager can be used to log the user on or off an extension. The extension is
specified when starting Phone Manager. When logged on, the Phone Manager user's own
extension number overrides the physical extension number.

Phone Manager Pro PC Softphone
Each iPhone Manager Pro (VoIP) mode user requires a 'Phone Manager Pro' and a 'Phone
Manager Pro IP Audio Enabled' license key. If insufficient licenses are available Phone Manager
operates in Lite mode.
The modes available are controlled by the Phone Manager licenses entered into the IP Office
configuration. The mode for each user is set through the IP Office Manager program. For more
information, see Selecting the Manager Type.
Applications Installation & Administration Manual
IP Office 3.2 15-601133 Issue 1 (7 June 2006)
Page 39