About Wireless Communication - Panasonic BB-HCM371A Installation/Troubleshooting Manual

Installation/Troubleshooting
Problem
The camera IP
address and port
number have
been forgotten.
The password
has been
forgotten.
Error is displayed
on the camera
status by the
Setup Program.
2.3

About Wireless Communication

Problem
Wireless
communication
does not work.
54
• Clicking [Camera Setup] on the Setup Program displays the
camera list. The camera list shows the MAC address labeled
beside the Ethernet (LAN) port. The camera IP address and
port number are shown next to the MAC address.
• Press the FACTORY DEFAULT RESET button to reset the
camera to default. Set up the camera again.
• The Setup Program causes the error message.
Disconnect the plug of the AC cord from the outlet, and
reconnect it again.
• Signal strength is weak.
Change the location of the camera or get rid of the obstacle
around the camera.
• SSID and Encryption setting of the camera are different from
those of the wireless router or the wireless LAN card of PC.
SSID and Encryption setting must be identical between the
camera and wireless router.
Cause and Remedy
Cause and Remedy
Troubleshooting